UiPath Reviews

We have multiple accounts sellable, accounts payable, corporate finance, and supply chain use cases. We have started some use cases at the factory floor automation as well.

There are so many benefits to using UiPath, but getting the buy-in is very important from the end users. We are seeing many hours saved with respect to automation. Automation should be on every project's agenda. 

Scaling at pace with regards to the industry has been the most valuable UiPath feature for us. I would also add that there are so many features in RPA. 

We are leveraging the UiPath Academy for our citizen developer program. We are asking them to train at their own pace. The courses are straightforward.

The adoption rate for this program is low, however. Out of the 150 citizen developers that started, only 10 decided to continue the process.

One way to improve the UiPath Academy, I think, would be to add some real-life use cases and take the students through the automation process. These would be good for citizen developers to start with.

We started our UiPath journey early last year. It has been a year and six months. 

UiPath is stable. The automations we have in place right now are stable. 

Over the past two years, I've reached out to them maybe twice. 

The initial setup was straightforward. When we started this automation journey, instead of going with complex use cases, we picked three simple ones. We started with the accounts receivable processes. 

Deployment took us six weeks. 

As of now, we have automated 160 processes using UiPath and saved many hours. We have saved around 60,000 hours. Although we are not directly reducing costs, we are avoiding the cost of hiring new people.

The solution is very expensive. It's getting harder for me to convince my management about licensing costs. 

Yes, we considered Blue Prism and Automation Anywhere. We created an automation using both of these and UiPath and ultimately decided on the latter. UiPath is more compatible with the other applications we were already using. Oracle's JD Edwards EnterpriseOne is our ERP and they partner with UiPath, so that was a major plus for us. Also, UiPath has very straightforward coding courses.

It is usually not easy to build a complex automation. The whole process takes about four to six weeks for a complex automation. Most of the time is spent on gathering the requirements. The development itself does not take much time.

I have used UiPath for multiple use cases, such as data entry processes or extracting information from emails to certain applications. I have also used it for financial processes like invoicing and analytics, and there are IT applications like user onboarding. 

We can implement processes quickly with UiPath. It doesn't take us long to fix issues and develop a new process. It has enabled us to reduce our on-premise resources by automating around 30 to 40 percent of processes. We cut costs through digital transformation and managing model processes. 

UiPath freed up the time of some of our data staff. Some processes that would normally require three or four hours can be completed in under an hour. We can also utilize UiPath to get some tasks done on the weekends or after hours.

UiPath is user-friendly, so new users find it easy to understand. The processes are accurate. We see very few errors once they are implemented. The processes are reusable. We can create multiple components that we can use repeatedly and combine them with other processes. It's flexible. 

We used UiPath Academy when we were learning the tool, but we haven't used it that much since. It takes time to do the courses. I finished the initial tutorials in one or two days, but some courses can take an entire day. They last much longer than I need. 

UiPath allows end-to-end automation. We work with stakeholders to learn about their requirements, and UiPath has a thousand automation tools that can capture many kinds of processes.

It isn't clear how to use UiPath to implement some use cases like chatbots, so we need to spend a lot of time searching for documentation on the web. To discover how to do these automations, you need to read and figure things out through trial and error. 

I have used UiPath for a year.

I rate UiPath support an eight out of ten. There's some room for improvement. UiPath support should be more accessible. We should be able to connect to support faster and resolve the issues sooner. When we open a ticket, we would prefer to get a call instead of an email. A priority issue is easier to resolve over the phone, so that would be preferable. 

Positive

The UiPath license is costly. It would be helpful if we could get a bulk discount or any reduction, so we could use UiPath on a much larger scale. 

I rate UiPath a seven out of ten.

I've used UiPath in multiple industries, including medical, banking, retail, etc. It's a good platform for RPA.

UiPath saves employee time while increasing productivity. It can potentially cut the work of some tech employees in half. I don't have precise numbers, but it also cuts the cost of each process by about 50 percent. UiPath has helped our customers minimize their on-premises footprint, which is essential. UiPath facilitated my clients' digital transformation without expensive or complex upgrades or additional IT application support. It also helped reduce human error. 

The UiPath Academy helped me learn how to develop processes. The main benefit was learning how to build robots and handle various exception cases, like business and application exceptions. 

I like the user interface. I'm using Cloud Orchestrator and UiPath X. It's a platform for customizing and building automated processes. UiPath is the easiest RPA platform to use. It's more accessible than other RPA platforms like Automation Anywhere, Microsoft Power Automate, and Blue Prism. Almost all of the processes are end-to-end.

The UiPath community is a valuable resource. I use the forum almost daily to ask various questions. I get most of my answers from the forum and the Discord server. It's a massive community.

Some features are limited for Orchestrator. For example, the AI features could be more flexible and easily accessible. Every time I want to use some new features, we have to do a deep dive into this technology.

I have used UiPath for more than three years.

In the past three years, UiPath has been highly stable even though the environment has changed frequently.

UiPath is easy to scale. 

I rate UiPath's support a 10 out of 10. They helped me resolve a problem with mobile automation quickly.

Positive

UiPath is the best platform for me, but Automation Anywhere is the second-easiest platform for deployment. 

UiPath is easy to set up. It requires some maintenance after deployment, but one person is enough to handle it. It depends on the complexity and the number of processes. Complex cases may require two or more. 

Customers see an ROI from UiPath in about six months. 

I rate UiPath a 10 out of 10. I recommend UiPath. It's an excellent way to get started with RPA.

I work on database automation. We just delivered a dynamic workflow in an Excel automation as well. We work on many types of formulas. In addition, we develop physical automation. For example, we created a process that posts many photos at once on many groups.

We are able to produce output with UiPath in less time. Where a manual process takes one to two hours, we can develop a UiPath solution that takes 15 minutes. In terms of saving time, one bot has saved 60 to 70 percent of the time the task used to take. We have also seen human error reduced by about 60 percent. 

We have automated processes with 20 to 25 bots, and our organization is very happy with UiPath.

It's easy to go with UiPath. It's user-friendly, and any IT person will find it easy to use. It can be learned in six months to one year.

Also, we can use Orchestrator with Action Center for end-to-end automation. With Orchestrator, we can schedule automations.

I would like to see the setup improved. First we install it, then we log in with Orchestrator, and then we have to log in to the UiPath website. I would like all this to be merged into one setup.

I have been using UiPath for 2.7 years.

The stability of UiPath is a nine out of 10.

The scalability is between eight and nine out of 10.

Support can take a lot of time, two to three days to receive a response.

Neutral

I have developed Excel automations with Power Automate.

We are using the Community Edition of UiPath and it is deployed on our servers. We use it in one location in one department. It was not a complex process to install it, although there was a little bit of complexity to it.

If there is any activity or anything changes in the environment, maintenance of UiPath can be required.

We have saved both time and money and have definitely seen return on our investment.

The price of UiPath is not too expensive or too cheap. It's in between.

We have four people involved in deploying automation: one developer, a team lead, and two DevOps developers.

My recommendation is to learn flow development.

The use of this solution is spread out across our organization. On the IT side, we use it for synoptic notes like admission process, reviewing invoices and giving usage access.

The insights that this solution provides have been most valuable. We use these insights to report to higher management on the performance of our processes. 

UiPath also helps us reduce manual work although we do not yet use UiPath's AI functionality. We have learned a lot from the UiPath community and gained knowledge about future products and enhancements. 

The support for this solution is tedious. I would rate it a five out of ten. If we don't respond or the ticket closes, we do not get a response from them.

I have been using this solution for six years. 

This is a scalable solution. 

The support for this solution is tedious. I would rate it a five out of ten. If we don't respond or the ticket closes, we do not get a response from them. We then need to go through the process again and reopen a ticket with the same information.

Neutral

I have a little bit of experience using Automation Anywhere, but I prefer UiPath. The coding with Automation Anywhere was not developer friendly. 

Our whole team was new to this solution so there was a learning curve involved for all of us which made the setup difficult at times. At this stage, UiPath was one or two years old with limited documentation. The deployment did not take long.

We deployed this solution with the help of a partner called Ernst & Young.

We have experienced a return on investment using the solution as it has led to three million in savings since we started using it. 

We would prefer it if the licences were packaged together. When it comes to developer licences, we need to pay to transfer licences when a developer leaves and this also creates additional work for our IT team. 

Overall, I would rate this solution a nine out of ten. 

I would recommend UiPath to others because it is a good tool and has a lot of potential to expand. 

I'm using it for automation.

UiPath saves us a lot of time as well as money. It has saved between 50 and 80 percent of employee time, processing our tasks efficiently. It boosts our productivity and helps to scale up our business.

It has sped up digital transformation in our organization for sure, and also helps to reduce human error, although that depends on the task you are automating.

It's very helpful in terms of everything.

It offers me various benefits such as AI capabilities and works very well for me on all types of processes. It makes our tasks easy and provides accurate results. For example, if we have a web application we can automate the entering of login credentials.

It provides end-to-end automation, which is very important. We can integrate it with third-party tools, like SharePoint or Outlook, and perform various tasks.

The user interface looks modern.

And the user community is great. We use it as a knowledge base and for training purposes.

It sometimes lags when internet connectivity is poor. It depends on the location. Otherwise, it is the most fantastic tool ever.

I have been using UiPath for the last three and a half years.

It's very stable.

It's very scalable. I give it a 10 out of 10 for scalability.

We have 5000-plus users of the solution in our organization.

Customer support is very important and they resolve issues immediately.

Positive

Sometimes we deploy on the cloud, sometimes on-premises. The deployment is very straightforward.

It doesn't require any maintenance. It works well.

We have seen a 50 to 80 percent ROI.

As an application, it is not very expensive. It's very reasonable.

The time it takes to see results depends on the task. Sometimes tasks are bigger and sometimes tasks are smaller. Sometimes it gives your results within a minute, and sometimes it takes time. On average, it takes a few days.

I'm fully satisfied with this great tool. It is the best solution for all types of businesses, both small and large. I recommend it to everyone who wants to become an RPA developer. It is a fantastic tool and plays a vital role in RPA.

UiPath is a user-friendly solution.

Sometimes, the company's processes are very complex, and it's very hard to implement UiPath. 

It also makes mistakes. Understanding your systems by yourself and implementing UiPath into your company processes is the hardest part. This could be improved so that the companies can easily implement the solution.

UiPath's stability depends on how you implement it. If the solution is implemented correctly, it will work properly.

UiPath's technical support is quite good and better than other solutions.

Positive

The first step in deploying UiPath is to learn the system you need to automate and then decide what can be automated in it. Sometimes, the processes are complex, and it's very expensive to automate them. When you know how to implement UiPath, it's easy to implement. So, the main study of your processes is necessary for the solution's implementation.

We had to select between Blue Prism and UiPath for our automation processes. We chose UiPath because it was more user-friendly.

UiPath is deployed on our company’s internal cloud.

It is not that difficult to build automations using UiPath.

UiPath does enable us to implement end-to-end automation.

While implementing automation in your company, UiPath gives many benefits, like minimizing FTEs. Many of the employees are doing repetitive jobs on a daily basis, which can be done by robots or automation. Time reduction and error reduction are the main benefits we get from implementing UiPath.

UiPath has freed up employee time for our organization.

UiPath’s user community is very nice. Whenever you have some problems, you can get help from UiPath’s user community. UiPath is also very user-friendly, with many options to search on your own for YouTube videos that will help you.

UiPath has helped minimize our on-prem footprint by decreasing the FTEs and saving employee time, which is important to us.

We have used the vendor’s UiPath Academy courses.

The solution speeds up digital transformation, and it does not require expensive or complex application upgrades to do so. It depends on your work system because sometimes, you have to implement the whole automation system into your computers.

UiPath has saved costs for our organization.

Overall, I rate UiPath an eight out of ten.

We are using UiPath for automation processes in an insurance company in the finance department.

The most valuable feature of UiPath is if you set a form and there's an interaction with the user, it's easy and fast to build than the other RPA tools. Additionally, it is simple to use the connectors.

In UiPath they should improve the input and outputs of processes. I found it very complicated.

In a future release of UiPath, they could improve the OCR engine to make it better. All the RPA tools use some OCR engine, while UiPath's is the best but it is hard to configure and set up for your projects.

I have been using UiPath for approximately six months.

The stability of UiPath is highly stable.

We have approximately four people using this solution in my organization.

I have not used the support from UiPath.

We previously used Blue Prism.

UiPath gives a return on investment, it does what it is supposed to do.

UiPath is an expensive solution but it is worth the money. You have a lot of features. 

The licenses need to be improved because when you have to use UiPath on another system, you have to set up the processes manually, and you are not able to change the process the time if you configure a process running at the system. You have to stop it and then run to the other system. It's not too easy to configure it according to the system. If you have a large deployment, for example, 10 to 20 bots, it's hard to configure.

UiPath has a lot of free training and a lot of free processes ready to go. You have to see the best practices in order to receive the best way of development. It is important to see the best practices guide.

I rate UiPath a nine out of ten.

UiPath is great because it's highly stable, it's fast to develop, and easy to configure. However, there are some improvements to be made.