At my company, we automate everything, including the ERP. It's for logistics as well as the production. 90% of our use case is automating SAP and the bonus software.
The user interface is amazing. If we want to look at the conditions, we can do so easily. We can just search and we can find it. It's very simple.
They provide architecture that is really amazing.
It is quite stable. It is really good and very reliable, which is what I really want.
You can scale the solution very well.
I have used automation. The report was helpful. It trains employees - even those that didn’t have any experience. In UiPath, it’s not as clear how you go about things or where to click. It's very difficult to change items. The best part of UiPath is the automation.
I have a downloaded code. When you ship the plan from one country to another country, there will be a lot of historical data in the item. Typically, we have to delete this manually. It is a lot of data. We have exclusively recruited people for this job in the past. Then, we came up with some designs for the automation and it has saved them plenty of time. We are able to finish all the deletion of unnecessary data in record time. That was a really easy way to help save time and human resources. Automation Anywhere is really helpful financially.
Manually, a task like this would have taken around 30 days to deal with 10,000 lines of deletion. Now, with automation, the same task can be done in two days.
In the past, our recruits have come from Ireland. I’m not sure how much labor time we’ve saved with UiPath, however, it’s significant.
I have tried UiPath’s Academy. I got certified from UiPath. The best part is that the lectures are really good. They also provide the trial motions, which is really helpful when learning.
I have watched UiPath Academy’s orchestrated videos and done the pre-development. I completed the entire video and then did the test. They have certified me for Orchestrator and the developer parts.
One really good thing about UiPath is the user community. We can just search for a term and get help with questions. Most questions will be answered by the community. That is really amazing and helpful. Participating in the community makes UiPath really easy. It's very easy to find solutions to questions you have.
The UiPath community compares well against other RPA communities out there. On a scale of one to ten, I would say that the automation ranks at a nine. It’s a helpful tool.
We use attended bots as well as unattended bots.
Attended automation has helped to scale RPA benefits in our company by automating departments or all specific processes that require human-robot collaboration. We know how to use automation with merchants so that they help you with authorization for the end-users. The robots have really helped us in specific use cases, especially around logistics, for example.
We have just started using UiPath’s AI functionality. We are exploring it now after we got some orientation from UiPath. Within one year, we'll start using it for the plans that we have created for this year.
UiPath automation has reduced human mistakes. That is the best part. If somebody, a human, does the same continuous actions, mistakes will happen. With automation, we’ve had zero errors at this point.
UiPath updates its software every year. The problem is the support for the old code. For example, right now I'm using the 2021 10.3 version. If I have developed a code three years back and I want to update the packages, it won't work as expected. They do not follow up with support for the old version. Therefore, a person has to exclusively work again with the old robot to make it compatible with the new version.
I've been using the solution for four years now.
Stability-wise, I would say, for an ERP, UiPath is good. If you are going to automate some websites, the stability is very bad, however, for ERP it is really good.
The scalability is good. Based on the demand, we can actually scale up things. Again, it depends on how we implement UiPath in the organization.
We pay extra for UiPath support. For us, it's really good.
Since we are paying extra money for support, whenever we have a problem they exclusively send two people to our organization. They elaborate and explain the solution to the problem. That's only due to the fact that we pay extra money. We have experienced only positive scenarios with support.
While I'd rate paid support eight out of ten, when you don't pay for support the service may be only a five out of ten.
I also have Automation Anywhere and Microsoft.
Microsoft's solution is better than UiPath. However, UiPath compared to Automation Anywhere is better.
With UiPath, they should have at least some basic knowledge of .NET. It's very different from Microsoft. Somebody without any background can develop robots.
Compared to Automation Anywhere, UiPath is really good. Especially the user interface. Some of the Orchestrator functionality is also really good compared to Automation Anywhere.
We had used an earlier version (8). We had to use that and log into the Orchestrator, et cetera. At that time, all versions were difficult. Now, they have the availability to make the setup easier and we have the entities to deploy the package. It's now very easy and very convenient.
The deployment takes about two minutes maximum.
For the deployment strategy for UiPath, we did a QA first. We had a tech that would create the instance, we'd deploy the Orchestrator and then just do the QA. We'd create another code request for the master branch.
I have seen some ROI, however, I have only high-level ideas about what it is. Our team is in Denmark and in India. From what I heard, we are getting considerable value for money at this time.
The solution is a bit pricey.
More and more companies are coming out with similar solutions, and therefore the space is likely to become very competitive.
I have used the cloud deployment at well. Now I use the on-premises version.
If anybody is going to evaluate UiPath, first, I would say, you need to look into what kind of automation you are going to do. If it's ERP, I would definitely recommend UiPath. If it's something, like a PDF or insurance kind of use case, then I wouldn't recommend UiPath. From my experience, what I understand is that UiPath is good for SAP. However, you can use it for any other kind of ERP as well.
I'd rate the solution a seven out of ten.