Trend Micro XDR Reviews

The endpoint features are excellent.

The email capabilities are great.

The stability of the product is quite good.

Technical support has been pretty helpful.

We've found the pricing to be reasonable.

The reporting could be better. We've had some reporting issues in the past. It would be ideal if they could improve it and make it more robust.

The solution lacks compatibility with other products. It needs to integrate better with other surrounding solutions.

I've been using this solution for more than two and a half years at this point.

We've found the stability to be reliable. There aren't issues with bugs or glitches. I haven't found that the product freezes or crashes. It's been pretty good.

The scalability is excellent. If an organization needs to expand the solution they can do so with relative ease.

We've been very satisfied with technical support. They've been responsive and know the solution quite well.

We did not previously work with other similar solutions before using Trend Micro. This is the first product we've used in this way.

The initial setup is not complex. It's pretty straightforward.

The pricing is quite good. It's not too expensive.

We're a partner. We have a business relationship with Trend Micro.

I'd advise other organizations to try it out. It's a good, solid product. We've been quite pleased with the overall results.

On a scale from one to ten, I'd give it an eight.

We are currently still in the implementation phase. However, we do look forward to the telemetric report provided by Trend Micro XDR. 

The telemetric report is the most valuable feature.

The Endpoint Basecamp we are installing to every system is not recognized. It is important to know what feature needs to be enabled. 

The printer driver is automatically disabled, which is creating some concerns for us. 

The agent system is very slow, it needs to improve its performance.

I have been using the solution for three months.

It is a stable solution.

We are working with technical support as the implementation has been difficult. They are taking too long to resolve the problems.

Neutral

We are using a system integrator for the initial setup. It is difficult. I would rate it a three out of five in terms of difficulty to implement.

Trend Micro XDR is the first XDR solution we have worked with.

I would rate Trend Micro XDR a seven out of ten.