Trend Vision One Reviews

As a security architect, I design solutions for our end customers. In previous projects, we've successfully implemented Trend Vision One for customers with cloud-based assets and email servers, enabling them to extend security coverage to their remote clients.

The current market trend in email security solutions focuses on mitigating threats like phishing attacks. These widespread attacks occur across various points in the cyber kill chain process. Whether initiated from the perimeter or targeting cloud-based assets, monitoring all north-south and east-west traffic is challenging. Trend Vision One helps by providing a comprehensive analysis of these email phishing attacks, identifying the attack origin, parameters, and information extracted from attack patterns.

Trend Vision One offers centralized visibility and management across all protection layers. This comprehensive view provides valuable information for CISO/CIO presentations, including attack patterns, threat actors, and areas for predictive analysis. Such insights are crucial for informing policy changes and other security enhancements. The visibility also helps with efficiency.

We can summarize any technical information we receive using widgets and then present it to executives in a dashboard format.

Our customers adapt the risk index feature to align with the specific needs and conditions of their individual environments.

We have used Trend Vision One in several projects where our customers consolidated security across hybrid environments. The consolidation effort, particularly utilizing Vision One's AI-driven features, streamlined investigative analytics. Furthermore, merging multiple solutions into Vision One provided comprehensive insights, which proved invaluable for policy development.

The ability to manage risk and maintain visibility has improved by approximately 20 to 30 percent, significantly simplifying our tasks. Operationally, this has led to a 20 percent reduction in effort.

Trend Vision One has helped reduce detection and response times by 30 and 40 percent, respectively.

Trend Vision One has saved more than a week's worth of effort in investigating false positives.

Trend Vision One's automation capabilities have helped us save between 60 and 100 hours monthly. 

The most important features of Vision One include visibility, AI integration, attack pattern analysis, predictive analytics, and centralized visibility and management across protection layers. These features are very important to us. 

There should be improvements in risk quantification, where the risk is displayed in a quantified manner, showing the dollar value loss. The integration with third-party OEM solutions also needs enhancement, particularly in UEBA integration with Trend. Sometimes, there are blind spot discoveries that are not completely successful. Improving automation to avoid manual triaging and providing more insights on dashboards is desirable.

While Trend Vision One's attack surface risk management helped identify some vulnerabilities in our environment, the feature needs improvement. Specifically, the blind spot discovery is unreliable; for example, a missed blind spot in one environment led to an attack and subsequent investigation.

Automation should be improved to eliminate the need for manual effort in initial L1 triaging. Additionally, dashboards should provide more insightful analysis, including various mappings to the MITRE ATT&CK framework and Tactics, Techniques, and Procedures.

I have been working with Vision One for almost almost two years.

The support in Trend Micro is good.

Positive

I have worked on Exchange servers, and we are using Palo Alto to a certain extent. These were not from the XDR or EDR point of view.

The analysis shows that Trend Vision One has improved our ROI by 30 percent.

Competitors offer comparable solutions at slightly lower prices, so Vision One has room to reduce its pricing by 15 percent, given that Trend Vision One charges approximately $10 per endpoint.

We evaluated other options but not to the same extent as Trend Micro because I was more familiar with Trend Micro solutions.

I would rate Trend Vision One nine out of ten.

We use Trend Vision One for the XDR and we absolutely love it, especially the full visibility into protected assets. It's incredibly easy to identify weaknesses across systems and manage any outdated software or areas needing attention directly within the user interface. Previously, we juggled multiple dashboards, but the new version has streamlined everything into a single, unified dashboard. This has significantly simplified our workflow and improved manageability. In essence, we can now manage multiple products seamlessly within the same Vision dashboard, which is a considerable improvement over the previous system. This year has brought significant and positive changes to our workflow.

We use XDR across Office 365 in the cloud and on-premises environments to safeguard our assets. This includes protecting our server environment, workstations, and Virtual Desktop Infrastructure, ensuring comprehensive endpoint security.

Our deployment utilizes a hybrid model, making agent deployment incredibly simple. We employ several different deployment methods: on-premise deployment through Active Directory and utilizing various tools. In case a system leaves the network for any reason, we have third-party solutions in place. We have multiple RMM solutions that can be rapidly deployed in these packages. For example, I've recently observed systems being spun up and sent home before antivirus protection was activated. We still have the opportunity to deploy these solutions in the cloud automatically. So, we have a few ways to work around this and deploy those agents, making it easy to deploy either on-premise or in the cloud. We can address several scenarios and push out to those endpoints.

Coverage is extremely important. We want to ensure visibility into all assets across the network, whether it's a workstation within the office or someone working remotely. This visibility is crucial even when they're outside the network or using cloud-based software, especially since we have no on-premise infrastructure. With the rise of remote work, having this extra visibility into devices, whether at home or abroad, is invaluable. We appreciate the ability to see what's happening on any asset, regardless of its location. This allows us to monitor running processes, identify vulnerabilities, and push necessary updates, ensuring we maintain connectivity and security no matter where devices are operating.

Trend Vision One offers us comprehensive visibility within a single dashboard, which is crucial since we manage numerous other products and security solutions with various dashboards. The simplicity and centralized visibility provided by Trend Vision One significantly streamline our operations. Managing a multitude of security products across our environment necessitates consolidated visibility to minimize back-and-forth navigation. Having all the necessary information in one place is essential for us.

We use executive dashboards to generate weekly or monthly reports that provide a risk score index. This index helps us identify areas needing attention and understand the teams' focus. We then share this information with IT senior management. In addition to our reporting, we receive a monthly report that allows us to compare our current status to the previous month's and highlight new challenges, team weaknesses, and ongoing efforts. This comprehensive view enables the executive team to monitor the team's continuous progress.

We utilize the risk index feature to monitor and mitigate potential environmental risks. One example of this is how we proactively worked to reduce the risk index score of a recently acquired company. Their antivirus product was expiring, so we opted to purchase additional licenses for our existing Trend Apex One product suite instead of renewing it. However, this integration significantly increased the risk index score due to numerous previously unmanaged devices on their network. To address this, we systematically worked through the risk index list, identifying outdated software and determining if it was still in use or could be safely removed. By leveraging the risk index in this way, we successfully lowered the score and ensured the secure integration of the newly acquired company into our environment.

It took some time to fine-tune Trend Vision One before realizing its benefits. A significant concern was integrating it into our virtual environment, a complex process. However, we gained significant visibility once set up in our VDI, leading to further adjustments. We fine-tuned the environment, removing unnecessary elements, which is especially crucial for our non-persistent VDI, where VMs reset if anything goes down. Through these tweaks, performance improved, and the extra visibility provided by Vision One highlighted areas needing attention, allowing us to optimize the environment gradually.

We use Trend Vision One within Azure, expanding its monitoring capabilities to both on-premises and cloud assets, including Active Directory, which is synchronized from our on-premises environment. This hybrid setup covers assets locally and in the cloud, including Office 365, and Trend Vision One effectively manages security across this environment. It has simplified the process, particularly for virtual environments, providing enhanced visibility and flexibility compared to previous products. The additional visibility has been invaluable, enabling us to address previously undetected vulnerabilities and mitigate risks.

During XDR and managed services pen testing exercises, we identified some weaknesses. They were able to automatically crack some accounts. As soon as one system was breached, the managed services team contacted us, escalating until they got a response. We could see their process in action - their steps and what they did in the backend. We provided them with details about the events and the ongoing pen test. It was an excellent test to see that the managed services worked as intended. There was a breach; they asked if we were aware and stated they would isolate the device if we weren't. We acknowledged we knew about the ongoing pen test. Throughout these exercises, they reached out immediately, demonstrating their focus on alerts, their process for triaging them, and their communication with clients.

The attack surface is directly related to exposure and risk. Any identified vulnerabilities, such as outdated software like older versions of Office or Google Chrome products, are flagged immediately. We use third-party solutions to address these issues across all workstations. Whenever we detect internal or internet-facing exposure, we prioritize remediation based on criticality. External-facing vulnerabilities are patched first, as they pose a greater risk than those affecting only internal assets. We rely heavily on exposure risk and risk index to determine priority and ensure the most critical vulnerabilities are addressed first. This helps us identify blind spots in our environment. Take the new acquisition as an example; many devices were unprotected and lacked crucial Windows updates. Numerous products and workstations required immediate attention. Security wasn't the initial priority, so we addressed that and ensured it became one. We implemented numerous changes with acquisitions to align them with our security standards.

Trend Vision One has significantly reduced our mean time to detect and respond to threats by 60 percent. It centralizes all information, enabling us to identify and address vulnerabilities quickly. For example, if we discover multiple devices running an outdated version of Office 2013 missing patches, we can easily compile a list of those devices and share it with the responsible team for remediation. This visibility allows us to proactively address weaknesses across the network, such as deploying updates or the latest release of third-party software to mitigate risks. Trend Vision One has been instrumental in enhancing our overall security posture.

The managed services significantly reduced the time we spent investigating false positive alerts. In uncertain scenarios, we consult the managed services team. If unsure about anything, we use the AI companion for questions. If we encounter an unfamiliar flag or event, we research it independently and involve the managed services team's professionals for deeper investigation.

We have implemented some automation but haven't fully explored its capabilities. We have a few playbooks for tasks like blocking user access based on IP addresses or email content. Since we use Office 365 in the cloud, there's also a lot of automation for handling incoming emails, such as blocking and sending alerts. While we've used playbooks to a limited extent, there's potential for further automation, and we plan to explore this further.

The most significant recent change has been the addition of the new AI companion. This feature has proven invaluable, especially when integrating with third-party products or resetting the dashboard, as it provides detailed step-by-step guidance. In fact, we were able to resolve all issues independently, without needing to contact support, thanks to the AI companion's comprehensive answers.

The only downside to Trend Vision One is its complexity. It's a comprehensive product covering a lot of ground, which can be a little intimidating initially. The user interface, in particular, can take some time to get used to, with menus that could be better organized and a dashboard that could be more user-friendly. Due to the sheer complexity of the product, navigating and familiarizing oneself with the environment requires some effort. While the initial learning curve might be steep, the product's vast capabilities justify the time investment.

I have been using Trend Vision One for two and a half years.

I would rate the stability of Trend Vision One nine out of ten. I haven't experienced any crashes or issues in the last few years since we started using the product. While there are occasional upgrades and minor changes that require adjustments, the overall stability is excellent. We have no complaints, especially considering the VDI environment, our primary focus, has been running seamlessly. The lightweight agent minimizes resource usage, further contributing to smooth performance.

I would rate the scalability of Trend Vision One nine out of ten. We successfully scaled it up by adding approximately 250 workstations and deployed the product within a week. We replaced their previous product, scripted everything, integrated it into their on-premise servers, and deployed the agents. The 250 additional assets were integrated within two or three days, providing complete visibility in the dashboard. The team then took over and identified any weaknesses. In summary, scaling up and adding 250 workstations was easy to implement.

The technical support and service are excellent. After our new acquisition, we encountered a few issues that we hadn't seen in our environment compared to theirs. Through troubleshooting, we determined that the problems weren't caused by the product itself but rather by corruption in specific systems. We systematically worked through the other products, disabling them one by one. The troubleshooting experience was excellent, and we reached a resolution within a couple of days of contacting support. They were very professional and provided direct answers, resulting in the issues being resolved correctly and in a timely manner.

Positive

In the past, we have used a few different products, including Sophos and Cylance, which we have used for the past couple of years. We also used Trend's older products, like OfficeScan, about eight or nine years ago. We eventually moved away from those products due to their lack of AI capabilities. After trying other products, we returned to Trend with Apex One and Vision One. We've been happy with the product, and its virtual environment capabilities were a major factor for us. Trend has consistently been the best performing product for us, so we decided to continue using their products with Trend Vision One.

The initial deployment was straightforward. We leveraged our existing products to force and uninstall the previous product, opting for a custom scripting approach rather than standard GPOs or internal solutions. This allowed us to uninstall the old package and ensure the new installation was reflected in the dashboard, streamlining the process and enabling us to proceed seamlessly to the next phase. Overall, the deployment was straightforward from our perspective.

We deployed Trend Vision One during COVID, which took approximately one and a half weeks because the server side required additional fine-tuning for all the exclusions.

We implemented the solution in-house. We repeatedly reached out to obtain basic information and guidelines on the VDI component and the virtual environment, specifically regarding steps for managing the virtual environment when closing a gold image and imaging numerous workstations with a single image. Due to the complexities involved, we requested documentation. However, our internal team completed the entire deployment with limited support from their support team, following the provided instructions.

The pricing is fair compared to other solutions. It's within the price range we're looking at for a single endpoint, and fair pricing is important to us.

I would rate Trend Vision One nine out of ten.

The Trend Vision team handles all maintenance on the SaaS backend. Internally, we only need to update the VDI environment occasionally because it's a non-persistent VDI, meaning it's locked down and reverts to its previous state upon reboot. We periodically open the gold images to perform maintenance, update signatures, and force program upgrades, but this is only a monthly task. So, we spend minimal time managing the solution.

Before implementing Trend Vision One, ensure you gather comprehensive documentation. Adhering to the guidelines will streamline setup, and any queries can be resolved using the efficient AI companion. Users can pose questions or access documentation directly from the Trend website. Initially, focus on familiarizing yourself with the dashboard, risk indexing, and the executive dashboard. Explore the product, ask questions, and continue experimenting and seeking assistance once deployed. The process is straightforward once you've had the opportunity to explore the system thoroughly. The primary challenge is becoming comfortable with the interface and navigating its features effectively.

Our infrastructure utilizes Trend Vision One for endpoint and cloud-based security. While all our endpoints are cloud-based, allowing us to deploy Trend Vision One in the cloud, we also maintain endpoint-specific protection. Currently, our network infrastructure is not fully integrated with Trend Vision One. The platform primarily monitors our backend infrastructure and provides initial response capabilities.

I implemented Trend Vision One to consolidate log inspection, integrity monitoring, intrusion prevention, and application control into a single platform, eliminating the need to switch between multiple applications.

Trend Vision One provides centralized visibility and management across protection layers, which is crucial for compliance. It allows us to show audits of what’s going on and keep all evidence in one place. This centralized visibility has improved our efficiency, as it means just one login is needed to complete all necessary tasks, maintaining focus and reducing distractions resulting from multiple sources.

The Vision One executive dashboards effectively communicate our company's overall security posture by providing a clear risk overview. Executives appreciate the simple visual cues, with green indicating low risk and yellow signaling high risk, allowing for quick and easy understanding of our current security status.

I immediately recognized the benefits of Trend Vision One because, unlike our other security applications, it provides comprehensive visibility.

I utilize Vision One's risk index feature to assess our organization's risk level and benchmark it against our peers. This comprehensive evaluation allows us to understand our current risk profile, identify areas for mitigation, and determine acceptable risk thresholds. The risk index feature is essential to our business operations.

Attack surface risk management helped us identify blind spots in our environment and provided detailed remediation strategies. This works as a second pair of eyes that helps look for vulnerabilities, which in turn improves our security posture.

Trend Vision One improves our detection and response times by identifying vulnerabilities and summarizing mitigation strategies.

Trend Vision One helps reduce the amount of time we spend investigating false positive alerts by 80 percent.

I love Trend Vision One for its robustness, allowing us to deep dive into a lot of information. The Trend hunting feature is beneficial, providing the opportunity to investigate and see what's happening, using frameworks such as MITRE ATT&CK to analyze logs. Its risk index feature allows us to see risk status quickly and provides valuable insights into our security posture.

The only issue I have with Trend Vision One is the credit structure, which is confusing. An easier way to understand the credit structure would be helpful.

I have been using Trend Vision One for over five years.

Trend Vision One is stable and does not crash. In my experience, it has not shown any instability issues.

Trend Vision One is scalable. We can increase or decrease according to needs, although pricing changes when scaling.

Trend Micro's support response time can be slow. The quality of assistance varies depending on the issue. However, reaching qualified technical engineers can be challenging due to lengthy escalation processes.

Neutral

I've used many alternatives before, like Avast, SonicWall, and Mimecast. These alternatives don't have all the integrated features of Trend Vision One, particularly the server and workload capabilities.

The initial setup required deep diving and using resources such as help centers. Despite not being straightforward, it was manageable.

The deployment took three days.

I implemented Trend Vision One in-house with the support of team members, using resources like software guides and videos.

Trend Vision One is an expensive product.

I would rate Trend Vision One eight out of ten.

The most significant security challenge we face is zero-day attacks, which exploit vulnerabilities unknown to us. While Trend Vision One provides some protection, it cannot catch all zero-day threats, leaving us potentially exposed. This inherent vulnerability in our security poses the greatest risk.

Trend Micro handles most maintenance, but we are responsible for installing agent patches on our servers.

New users should understand that Trend Vision One is different from other solutions they might have used. Reading and fact-finding are crucial. They must ask the right questions.

We primarily use Trend Vision One for its XDR capabilities, email security features, and MDR services offered through ServiceOne. Leveraging these Trend Vision One products allows us to provide robust security solutions to our customers.

My customers range from small non-profits with 40 endpoints to large enterprises with over 2,000 endpoints across diverse sectors, including energy, manufacturing, finance, and software.

Vision One possesses machine learning predictive capabilities that have already proven effective. In the past week alone, it detected and blocked two scans for unknown threats. This capability is crucial, especially since our predominantly Canadian customer base faces an elevated risk of cyberattacks from China due to the recent government-level ban on TikTok. Consequently, we anticipate an increase in attacks. Trend Vision One boasts the largest zero-day initiative, renowned for its proficiency in detecting such threats.

The single console in Vision One streamlines cross-layer detection, threat hunting, and investigation, incorporating sandbox analysis and log search capabilities. It allows for endpoint isolation, remote shell establishment, and integration with tools like Active Directory and Microsoft Entra ID. Automated playbooks enable actions such as endpoint isolation, custom script execution, forensic investigations, user lockouts, and password resets, all of which are customizable. This automation is crucial for containing threats outside of working hours, as playbooks can be configured to automatically execute actions based on specific criteria, mitigating damage before staff return.

The single console provides comprehensive visibility across the entire IT security environment, including endpoints, cloud activity, workflow protection, email protection, and mobile device management, all within a single, unified platform.

Trend Vision One integrates with a range of security products, including various SIEM solutions, vulnerability management tools, and select firewalls. A comprehensive list of compatible products is available on Trend Micro's website.

Trend Vision One is relatively easy to learn for those with some security background. While first-time users may find it initially confusing, abundant learning resources such as YouTube videos and comprehensive documentation are available to help users quickly familiarize themselves with the platform.

Some of my customers maintain hybrid environments, and Trend Vision One enhances visibility by consolidating all systems into a single platform.

Trend Vision One has malware scanning capabilities, allowing it to detect, quarantine, and block malware effectively.

Trend's Managed Detection and Response service provides continuous 24/7 monitoring, effectively reducing staff workloads by eliminating the need for in-house security monitoring.

Trend Vision One improves my organization's visibility by consolidating security functions into a single console. These capabilities enhance our security operations, making it easier to manage threats.

Trend Vision One's most valuable feature is its centralized console, which provides comprehensive security features, including attack surface risk management. This allows for benchmarking our risk score against similar organizations based on size, industry, and location. Additionally, it offers endpoint vulnerability assessment, user behavior analytics, and standard XDR detection capabilities.

An area for improvement is integrating more tools with Trend Micro's SIEM. Expanding compatibility to include currently unsupported security tools, such as firewalls, would be beneficial.

I have been using Trend Vision One for approximately four months.

Trend Vision One is scalable.

To improve support, the company should streamline communication and reduce response times. Specifically, support tickets often require customers to provide redundant information, creating unnecessary extra steps in the process.

Positive

Overall, I rate Trend Vision One a ten out of ten as I am extremely happy with Trend Micro's capabilities and their platform's strength.

Trend Vision One is easy to maintain.

We rely on Trend Micro Vision One as our Extended Detection and Response platform, leveraging its capabilities for endpoint detection and response across our entire IT environment.

Trend Micro Vision One boasts a good detection rate thanks to its data lake analysis and frameworks like MITRE. This helps minimize false positives, ensuring alerts are truly security threats. While no platform is flawless and occasional false positives can occur, Vision One's detection is effective for our use cases.

Trend Micro Vision One doesn't have a separate module for advanced threat protection. Instead, its standard endpoint protection, formerly Apex One, includes features like real-time scanning with advanced telemetry collection to identify and prevent unknown threats. These features go beyond basic signature-based detection and offer advanced actions like specific file quarantine or cleanup thanks to machine learning capabilities.

Trend Micro Vision One uses real-time machine learning to detect ransomware, a critical tool since cybercrime is increasingly focused on extortion. While ransomware isn't new, its prominence in news reports makes it a major concern. However, even though it's widely reported, it may not be the biggest threat. For healthcare organizations especially, protecting patient data from being leaked and sold on the dark web is paramount. This is why using tools like Trend Micro Vision One is crucial.

Trend Micro's Vision One simplifies security management by offering a unified console for threat detection, investigation, and hunting across all security layers. This replaces their previous approach of separate consoles for different products like cloud app security and Cloud One, eliminating the need to switch between consoles for a complete security picture.

While telemetry data offers valuable insights into identity access, endpoint detection, and threat intelligence, doesn't provide complete visibility. There's no access to firewall logs or built-in network access control. However, the platform's strength lies in its advanced features like intrusion detection and integration capabilities, allowing for threat hunting and sharing data with other security solutions.

Vision One uses two methods for endpoint detection. The first is "active update," where devices connect securely using port 443 to the cloud to download the latest signature data every 12 hours, ensuring they have up-to-date protection. This eliminates the need for on-premise signature updates.

Vision One is user-friendly with clear navigation, but its wealth of data can be overwhelming for new users. For example, telemetry can be complex, and some alerts might go unnoticed by inexperienced users who lack the necessary skills to interpret the data effectively. This isn't a flaw of the product itself; it's simply a matter of needing the right training and experience to get the most out of it.

Vision One, while easy to manage, requires significant upfront investment when building a platform from scratch. Configuring agent deployment, servers, and third-party integrations, takes many hours and there's no perfect out-of-the-box solution.

While initially considering Trend Vision One as just a replacement antivirus solution, we realized its extended detection and response capabilities offered more than just basic endpoint protection. XDR allows for collecting telemetry data beyond signatures, enabling us to identify threats like suspicious file activity, lateral movement, and potential command-and-control communications. This provides a more comprehensive security posture compared to traditional antivirus solutions and helps reduce our workloads.

Our organization utilizes the full range of Trend Vision One features, excluding tipping points. This includes attack surface risk management, XDR threat investigation, endpoint, cloud, network security, and email protection. This full security posture positions us well for our future security roadmap.

Trend Micro Vision One requires significant customization to fit our specific needs, which increases the administrative burden. While the wider data collection offers a broader security net, we don't utilize all its services (e.g., Okta integration). This necessitates manual log ingestion from Azure (e.g., anonymous logins, suspicious tokens) and additional verification using separate tools like Azure for risky sign-in detection and IP vetting, making it a more hands-on security solution.

Trend Vision One has some usability issues. For example, extracting browser history for forensic analysis is cumbersome. The platform parses the history file but then doesn't allow exporting the data, making it difficult to share findings with managers. Additionally, the lack of a Network Security Installer for endpoint agents is surprising, especially considering servers have them. The feature request process, relying on a community voting system within a product portal, seems inefficient. Overall, improvements in data consistency and user-friendliness would be beneficial. 

I have been using Trend Vision One for two years.

Despite having several open support tickets with Trend Micro, I'm impressed by their exceptional customer service. Unlike Microsoft, they proactively reach out by phone to resolve issues quickly. This personalized approach makes me confident we'll get everything sorted out.

Whenever I encounter an issue, technical support is fantastic at providing a root cause analysis, which helps me understand the underlying problem and document it accurately for leadership.

Positive

I wasn't involved in the initial Trend Vision One deployment, but I heard about performance problems. While my team deployed the product itself through SCCM after enterprise approval, the agent caused high CPU usage due to configuration issues. Now, from my new perspective, it's clear these problems stemmed from deployment configuration, not the product itself.

Trend Micro recently switched from a license-based pricing model to a credit system, which caused some initial frustration during my renewal. While I've spoken with their leadership about the credit system's functionality and potential improvements, it still feels unconventional even though I'm now more comfortable with it.

I would rate Trend Vision One eight out of ten. 

In our organization, the IT department has a collective decision-making process for product procurement. During the proof of concept calls, a group of 30 IT professionals evaluate vendor presentations, like, Microsoft partners showcasing Windows Defender. They consider features, budget fit, and individual preferences before voting on the best option. Leadership then finalizes the purchase. While I, the senior security team member, have no direct influence on product selection like Trend Vision One, I significantly impact its functionality. I work directly with Trend Micro, providing daily suggestions for product improvement within the platform.

Upon taking control of Trend Vision One, I identified several areas for improvement, including integrating custom data feeds like taxi data, deploying agents in different ways, and collecting telemetry data specific to our environment e.g., Office 365 data. Since Trend Vision One doesn't natively collect everything, and tailoring it to our needs involved significant effort e.g., setting up DLP rules for email and collaboration, I'm unsure about its initial impact without customization.

While a patch exists for the vulnerability through Tipping Point, we don't have it, our existing intrusion prevention/detection rules within our server and workload protection system offer some mitigation. A specific module in this system is being configured to address the CVE and potentially protect our assets even if a patch isn't applied.

Trend Vision One is a great cybersecurity platform that requires upfront effort to set up but offers comprehensive protection for your organization. While it has room for improvement, the developers are actively adding new features like cloud scanning and AI-powered detections, demonstrating their commitment to innovation. This ongoing development ensures Trend Vision One stays relevant and effective in the ever-evolving security landscape.

Trend Vision One functions as our XDR solution. I spend considerable time within it conducting reconnaissance on any security incidents requiring investigation. This tool allows me to quickly search for information that might be difficult to locate using our other tools.

We implemented Trend Vision One to improve our security posture by creating multiple layers of protection. This tool addresses security gaps our existing solutions, like Defender, may miss, providing deeper insights into potential threats.

We have implemented the product on both our cloud environment and endpoints. While we utilize a different Trend product for email, we also leverage Trend for this purpose. Trend's complete coverage is invaluable, as it centralizes data that would otherwise be difficult to locate, and its robust search function has been instrumental in our decision to continue using the platform. Although our organization is always exploring alternatives, the all-in-one nature of this solution has proven highly effective for our needs.

Vision One offers centralized oversight and control across our protective layers. It provides valuable insights into our various Trend applications, though its visibility into other layers is understandably limited. This limitation isn't a concern at this time.

Vision One has significantly improved our efficiency. For example, we recently faced a critical situation where a rule change on a client-server posed a potential security breach. Using Vision One, we quickly identified the employee responsible for the shift and resolved the incident without an extensive investigation. This would have been highly challenging without the tool, as determining the culprit would have been much more difficult.

We've been using the risk index feature to try to chip away at the risks within the environment and identify the vulnerabilities that need to be prioritized because that's been one area that has been more invisible to us with the other tools.

Vision One offers a valuable new perspective on our risk profile. While we receive reports from other tools like Nexus IQ, Vision One's unique risk classification and ranking system allows us to prioritize issues differently. This enables more informed decision-making as we can identify risks that other tools might underestimate. We've fully leveraged Vision One's benefits since our team's formation over two years ago. Though the tool existed previously, its impact was limited due to the absence of a dedicated team focused on its utilization.

It's able to detect things that other tools don't detect. We use a layered approach, so those tools have found stuff it hasn't detected. But that's to be expected. That's the goal of using the layered approach to it. But it's helpful because it catches things we might have been unaware of. Additionally, it might rank things differently than the other tools, and that's the same for this piece. And that can be very helpful for us to catch things we might have otherwise missed because it gives us that extra detail.

Trend Micro XDR has significantly reduced the time needed to detect and respond to threats. It offers capabilities that other security solutions lack, enabling us to address challenges innovatively. Additionally, built-in features such as insights and endpoint protection provide valuable tools that enhance our security posture compared to other systems.

Despite having a fifteen-year career in cybersecurity, I joined this role with limited hands-on experience. However, I quickly became proficient with Trend Vision One through self-directed learning, and my team soon recognized my expertise in the tool, making it a positive experience overall.

The Workbench feature is fantastic. It is so helpful to have something that pulls all the data into one visual representation of the events.

Vision One generates numerous false positives, forcing unnecessary investigations and highlighting a need for improved filtering options. A recurring false positive in our environment cannot be safely filtered, preventing us from ignoring it without risking overlooking genuine threats. This issue arises from a script that renames computers, which behaves suspiciously like malware but lacks a unique identifier within Trend for precise filtering. We cannot exclude the entire script due to potential exploitation by attackers who could embed malicious code within it, bypassing our security measures. While this scenario requires a targeted attack, the sensitive nature of our client's data, including threats from nation-state actors, necessitates a cautious approach to avoid compromising our security posture.

We want the ability to download and inspect emails from clients' mailboxes. Microsoft's platform supports this functionality, and we possess the necessary license. However, some clients lack the required license, prompting us to recommend Trend. If we could directly access and inspect client emails, it would eliminate the need to sell additional licenses to those clients, streamlining the process.

I have been using Trend Vision One for over two years.

Trend Vision One is stable.

As we've added employees and removed employees and added servers and removed servers, I haven't had to think about the scalability of Vision One. It has been very smooth.

We had a script that was not right and kept triggering false positives. I had reached out for help with that. The help I got took a lot of time to get responses. And in the end, they closed out the ticket I had opened without resolving it. I also found the communication experience to be rather frustrating. My biggest complaint about my experience with Trend has been the support. There's a lot of good to be said, but there's room for improvement in the support. The people were very polite, so I'm not giving them a five because that goes a long way for me. Having support that is snippy makes the experience significantly worse. So, I am grateful for that part.

Neutral

We used a Microsoft XDR in conjunction with Trend Vision One. The main pros for Vision One are that the interface is typically a lot easier and a lot less confusing. 

The overall experience of the interface is a lot more positive. The details I can pull out of Trend are much better than I can typically pull out from Microsoft. I'm able to get results that Microsoft doesn't seem to gather. The cons are that it's in such flux right now because they're moving all their other products into the Vision One console, which can sometimes make it a bit confusing. 

It can also mean that we're unable to access the tools we previously did as rapidly. For example, many of the Apex One stuff is now within Vision One. So we had to relearn how to do that, which cost us time during security incidents. And Microsoft does change things, but they typically change things by adding extra bloat. So that ends up being a con for Trend compared to Microsoft.

While I cannot confirm the specific return on investment for Vision One without firsthand data, I expect it to be positive, given our organization's tendency to quickly discontinue partnerships that fail to deliver value.

I would rate Trend Vision One eight out of ten. There is room for improvement, but with the tools I've used, Vision One is one of the better.

I don't do much regarding the maintenance of Trend Vision One, but I also know that because I get emails about stuff that goes down, it's relatively low maintenance compared to other tools.

We have Trend Vision One deployed across multiple locations internationally. Because the number fluctuates, we have roughly 1,500 to 2,000 users at any given time. Three people on our network team use Vision One. We have also used Trend products, other than Vision One, for a couple of our clients, which would expand those numbers significantly.

My experience with Trend Vision One has taught me many valuable details, and I strongly recommend that new users carefully review the provided documentation.

The primary use of Trend Vision One is for its Endpoint Detection and Response and Extended Detection and Response solutions.

To address challenges with our attack surface management, we implemented Trend Vision One.

Trend Vision One's most valuable feature is its endpoint firewall rules.

The centralized visibility and management have been very important to us, as it allows for an effective EDR or XDR solution with central management. Without such solutions, I cannot imagine dealing with problems efficiently. The executive dashboards are used for main reporting and central management, improving readability.

Trend Vision One's attack surface management capabilities are a critical feature that we utilize.

Integration with other tools and deploying in hybrid environments need improvement. The deployment can be complex, and we'd like an easier process, especially when integrating with on-prem and cloud environments.

The high number of false positives in Trend Vision One presents a challenge. Reducing these requires extensive exclusion and allow lists, which are difficult to manage effectively.

I have been using Trend Micro Vision One for one year.

Trend Vision One is scalable.

The technical support is not good. We have to purchase support separately and the engineers are not readily available.

Neutral

We previously used Sophos and Microsoft Defender. For hybrid, we switched to Microsoft Defender due to easier integration with on-prem and cloud. I would recommend Trend Micro for Linux and mixed environments.

The standard deployment of Trend Vision One was straightforward and took approximately 24 hours to complete with two people involved.

Trend Vision One offers a competitive price-to-value ratio.

We evaluated Microsoft Defender and Sophos before switching. Microsoft offers more options for attack surface reduction rules compared to Trend Vision One.

I would rate Trend Vision One eight out of ten.

We have 400 users of Trend Vision One in our organization.

Two administrators are required to manage Vision One.

As a cybersecurity analyst at a managed security service provider, I use Trend Vision One for two of my clients. My primary use cases involve standard XDR functions, such as anomaly monitoring, alert analysis, and incident response. To streamline these processes, I've configured automated response playbooks within Trend Vision One. The insights provided by the platform, mainly through the Workbench and Observe Auto module, are invaluable for understanding my clients' environments and identifying vulnerabilities that need to be addressed.

I work with clients across various industries, including education and power. My education client utilizes Trend Vision One for specific security needs, while my power industry client, an electricity board, has a comprehensive Trend Micro solution in place, including Vision One, Apex One, and Deep Security Manager. With Vision One, I've successfully detected and addressed numerous web attacks, malware attacks, and unauthorized access attempts on production servers in the education sector. For the power client, the solution has effectively detected and blocked multiple ransomware attacks. These are common occurrences and demonstrate the value of Trend Micro's security solutions.

We use Trend Vision One on all endpoints in two scenarios. For one client with on-premises servers and endpoints, we use Trend Vision One as a comprehensive solution. For another client in the education sector, we use Trend Micro Deep Security Management alongside the Vision One XDR platform on their cloud-based Linux servers.

Trend Vision One provides centralized visibility and management across all protection layers. This is crucial for efficiently sharing data with management, both internally and client-side. The platform avoids technical jargon, offering executive summary dashboards and summarized incident reports that clearly communicate security status. This allows for concise and effective communication with non-technical stakeholders, assuring them of their security posture. Trend Vision One's automated dashboards streamline reporting, eliminating the need for extensive manual documentation, which is especially valuable for technical users.

I use executive dashboards to build on threat detection, check for vulnerabilities, and create appropriate responses for individuals or groups of endpoints.

We use the risk index to assess and enroll our risk score. We maintain a low-risk index, which helps both management and me understand our score in relation to global risk factors.

Although I inherited Vision One as a service provider from another team, I eventually began utilizing its full potential and reaping its benefits.

Trend Vision One offers a phishing simulation feature in its cyber risk assessment. I frequently use this tool with my clients to evaluate employee email awareness. It generates comprehensive reports and provides functionalities for easy management.

Attack surface risk management helps identify vulnerabilities and high-risk threats in an environment, but it may also generate some false positives.

Trend Vision One significantly reduces MTTD and MTTR by approximately 50 percent. Its automated playbooks enable an immediate response to detected threats, providing near-instantaneous protection. While manual analysis and reporting of critical errors typically take an analyst up to 15 minutes, Trend Vision One's configured playbooks can automatically complete the same task within two minutes.

I have configured some playbooks to take automated actions on Trend Vision One while detecting some specific alerts or while detecting some specific playbook alerts.

Trend Vision One offers several features that I appreciate. The workbench alerts provide valuable insights into attack chains and relevant information, while Observer techniques give a comprehensive overview of ongoing activities. The platform's automated playbooks streamline incident response, significantly reducing MTTD and MTTR. Additionally, the ability to integrate with various firewalls and data sources, including Trend Micro's suspicious object management, centralizes threat management and simplifies daily security operations and incident response tasks.

Trend Vision One requires several enhancements for optimal performance. The platform should allow users to create custom phishing templates directly within the console and improve logging capabilities to facilitate seamless integration with SIEM solutions. Additionally, it should provide a mechanism for configuring Office 365 Advanced Threat Protection alerts to be displayed within the Workbench for streamlined threat management.

I have been using Trend Vision One for about a year and a half.

Trend Vision One is a stable platform with no significant issues like lagging or crashing.

Trend Vision One is easy to scale up by adding new agents, although the credit system for feature usage is confusing and could be simplified.

I have experience with solutions like Sophos Central XDR and Wazuh, and while they have their strengths, I find Trend Vision One to be a competitive option with a comprehensive range of capabilities.

I would rate Trend Vision One nine out of ten.

The on-premises Trend Micro solutions may require updates.

After deploying Trend Vision One on pilot devices, I recommend exploring the entire portal to familiarize yourself with its features and capabilities.