We performed a comparison between SentinelOne Singularity Complete and Trend Micro XDR based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Features: SentinelOne Singularity Complete is praised for its dependable threat prevention and ability to reverse ransomware file encryption. SentinelOne could improve its automation, machine learning, and AI capabilities while improving reporting and integration. Trend Micro XDR is commended for its holistic approach to preventing, real-time visualization, and ability to prioritize network-based detection and response. Trend Micro XDR should improve integration, overhaul its web interface, and strengthen its business relationships.
Service and Support: Customers have been pleased with SentinelOne’s customer service. Reviews highlighted the support team’s responsiveness and efficiency. Some customers have found Trend Micro’s customer service to be helpful and responsive, while others have encountered challenges with technical support in complex situations.
Ease of Deployment: Users find the initial setup for SentinelOne Singularity Complete to be quick and painless, with helpful support from the vendor team. The initial setup of Trend Micro XDR is straightforward and fast, but it may require the involvement of several technical professionals.
Pricing: Some reviewers thought SentinelOne Singularity Complete is reasonably priced and competitive, while others say it’s costlier than many alternatives. Some reviews noted that Trend Micro XDR might be too costly for small organizations, but others found the price reasonable.
ROI: SentinelOne Singularity Complete yields an ROI by saving money and protecting against ransomware attacks. Other users noted its valuable dashboard data and low CapEx requirements. Trend Micro XDR delivers value through automation. Its efficient alerts ensure timely threat detection and prevention.
Comparison Results: Users prefer SentinelOne Singularity Complete overTrend Micro XDR. Users say SentinelOne offers comprehensive insights into security incidents and strong customer support. Trend Micro XDR users say the solution needs improvements in integration, technical support, and user-friendliness, while SentinelOne Singularity Complete offers a more seamless experience for users.
"The timeline feature is excellent. I also like the phishing simulation. We have phishing campaigns to educate employees and warn them about these threats."
"We also use Microsoft Sentinel, Defender for Cloud, Defender for Identity, and Microsoft Defender for Cloud Apps. They are all integrated and it was very easy to integrate them. In my experience with the integrations, it was just a click of a button and things were integrated. It's just a button."
"The comprehensiveness of Microsoft's threat detection is good."
"The most valuable feature is the network security."
"The most valuable feature of the solution stems from the fact that Microsoft Defender XDR is easy to integrate with other Microsoft platforms or products."
"It has been great for us. Previously, we didn't have a solution to protect us, especially from malware, whereas now, we are getting protection up front, especially from the malware attacks coming through emails or endpoints."
"The advantage of Microsoft Defender XDR has over other XDRs in the market is that it's easy to use. You can quickly differentiate between alerts, incidents, devices, software, etc. It's easier to investigate an incident, and you have so many options. You can automate investigations and use playbooks. There's also the live response session, which is something you can't find in any other XDR."
"Microsoft XDR's system of analysis and investigation is super convenient for our customers. It integrates with other Microsoft solutions like Defender for 365 to protect email traffic from malicious external web links and phishing."
"The visibility and, obviously, the protection aspects are second to none when it comes to speed. Another thing we fall back on is the option to roll back an endpoint if it is infected. There is a shadow copy so that if a PC downloads malicious content, we can roll it back to the state it was in before that package was imported."
"The tool deletes the problem-causing process and prevents issues."
"It's quite scalable."
"One of the features that convinced us to adopt SentinelOne was that the solution can recognize and respond to attacks with or without a network connection. That is very important."
"The solution can search for hidden and dormant threats on encrypted traffic in your environment."
"SentinelOne Singularity Complete, together with SentinelOne Vigilance, is an EDR tool with capabilities such as these, which I found valuable: the dashboard that shows you all the information and the power to either manually or automatically quarantine issues or threats in the environment."
"The overall product quality is good."
"It is a robust solution. It provides great visibility."
"The solution is very easy to use."
"The integration is also nice because there are many external tools that we can connect to the platform, such as configuration management tools. Because the platform is integrated, I can manage almost the whole company across our global organization."
"Trend Micro XDR is stable, scalable, and reasonably priced."
"I like XDR's workbench feature and observed attack technique. It generates an alert once certain conditions are met. For example, let's say there's a threat called malicious.exe being deployed on your system. It will generate an alert with information like the file path, location, hash, etc. You also see a relational matrix showing how that file was executed and which processes were installed."
"The solution is stable."
"I can prevent my environment from different types of attacks based on what I see in the Vision One console."
"Trend Micro XDR is a comprehensive solution that is not overly complex to use or manage."
"I'm satisfied with the level of coverage. The policies have been very useful and detailed."
"I personally have not seen much evidence of how Defender can enhance the story of zero trust for enterprises."
"At times, there may be delays in the execution of certain actions and their effects."
"The only problem I find is that the use cases are built-in. There is no template available that you can modify according to your organization's standards. What they give is very generic, the market standard, but that might not be applicable to every organization."
"The message trace feature for investigating mail flow issues should add more detailed information to the summary report... if they could extend the summary report a little bit, make it more descriptive, ordinary administrators could understand what happened and that the emails failed at this or that point. That way they would know the location to go to try to correct it and to prevent it from occurring again."
"From an integration standpoint, it is always improving overall. With Security Copilot coming out, as partners, we are waiting for the GDAP support so that we can actually see Security Copilot on behalf of customers if they subscribe to it."
"The capability to not only thwart attacks but also to adapt to evolving threats is crucial."
"At times, when we have an incident email and we click on the link for that incident, it opens a pop-up, but there is nothing. It has happened a couple of times."
"Automated playbooks and automated dashboards would be preferable to the way the data is currently being presented."
"The learning curve was a little steep."
"It is not so much on the Singularity platform itself, but they have their own built-in SIEM that is included with it. That needs to evolve a little bit. It is relatively basic in its capabilities. They have potential there for a great product and a needed product too. Having some kind of SIEM capability with the endpoint solution will save me from buying a bigger SIEM or buying another one. I could just use the one that comes with my endpoint solution."
"I would like SentinelOne to add a threat-hunting report and more UEBA features. They could add more SIEM functionality. It would be nice to have the ability to easily drag all the logs from the agents, so there's no need for multiple agents installed on the endpoint."
"The way Singularity Complete handles blocking external mass storage is annoying because it is so difficult to unblock single endpoints."
"It would be good to see some small tools to test files or hashes that are a potential threat, I know there are already products offering this."
"SentinelOne Singularity Complete should focus on analytical data. Backend aggregation can make things faster in the front end."
"It seems like they are doing a lot with their automatic updates. They can maybe slow down the actual release cycle to make it easier to deploy the most recent and then do it using the live update. They can continue to work on that because trying to get agent changes through change management platforms and get approvals and testing can be quite difficult."
"If they can extend their product further on the DLP side of it so that I don't have to have another agent run exclusively for DLP production, that would be ideal."
"There isn't a lot I'd do to change it. The web interface could be improved to sort of make it a little easier to manage multiple clients out of one location. It could also be made a bit easier to sort of manage the licensing side of it."
"The support documentation could be more comprehensive."
"The solution lacks compatibility with other products. It needs to integrate better with other surrounding solutions."
"The deployment process could be more streamlined over the existing infrastructure, as it was not as easy as we thought."
"I would like to have more integration with mobile device management."
"I think that continued optimization of the environment towards automation and orchestration, a kind of layer that sits underneath all of the technologies, would be extremely important."
"The support has been delayed at times."
"Also, XDR should improve its coverage of the latest IOCs. Their suspicious object management works, but the coverage should be improved. It will take one or two months to get those things covered. XDR will detect on a behavioral basis, but these databases will not get updated daily like some other solutions. If you're dealing with new ransomware or malware, it may take around a month before it's covered by Trend Micro."
More SentinelOne Singularity Complete Pricing and Cost Advice →
SentinelOne Singularity Complete is ranked 2nd in Endpoint Detection and Response (EDR) with 176 reviews while Trend Vision One is ranked 5th in Endpoint Detection and Response (EDR) with 42 reviews. SentinelOne Singularity Complete is rated 8.8, while Trend Vision One is rated 8.6. The top reviewer of SentinelOne Singularity Complete writes "Provides peace of mind and is good at ingesting data and correlating". On the other hand, the top reviewer of Trend Vision One writes "The integration of toolsets is key, enabling automation, and vendor has been tremendous partner for us". SentinelOne Singularity Complete is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, Darktrace, ThreatLocker Protect and Datto Endpoint Detection and Response (EDR), whereas Trend Vision One is most compared with CrowdStrike Falcon, Microsoft Defender for Endpoint, Trend Micro Apex One, Fortinet FortiEDR and Cortex XDR by Palo Alto Networks. See our SentinelOne Singularity Complete vs. Trend Vision One report.
See our list of best Endpoint Detection and Response (EDR) vendors, best Extended Detection and Response (XDR) vendors, and best Endpoint Detection and Response (EDR) vendors.
We monitor all Endpoint Detection and Response (EDR) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
