Trend Micro Deep Security Reviews

We have many use cases. We deployed it, and we replaced Semantic with Trend Micro Deep Security for one of our customers in the Telecom sector. Some of our customers are actually looking for Microsoft solutions because most of the endpoints and the infrastructure are Microsoft-based, so they want the platform to be the same.

We are satisfied because we have experience deploying it in a big Telecom sector that has 7,000 NPCs, and they are running different services, Microsoft, Linux-based, and some other operating systems with many applications. They remain satisfied.

At different time spans, we often required technical support. Their portal is available, or we engage with this for any technical issue or if there is any breach, so they often get help from them, and their technical team works with our teams to find out different issues.

Trend Micro Deep Security has very good features such as virtual patching and almost all other features are the same as all the Endpoint detection and response systems are capable of doing the security features such as deep scanning, secret scanning, and the advantage of Microsoft is that it protects the cloud services as it protects the on-prem.

For threat detection, they use heuristic behavior detection, and sometimes, if they think there is a sort of attack which is new, they alert you, and they detect and show where the attack is coming from. They even suggest patching or any solution to stop that attack.

Trend Micro Deep Security is not a very cheap solution, but customers are satisfied. It's working, so every year, once they purchase it, and after a year, they renew it, or whenever the subscription expires, they renew it, unless there is any security breach.

Our company uses Trend Micro Deep Security as a conventional IPS and for malware detection. The solution is also used for real-time monitoring and to evaluate the monitoring impact on the system. The solution's impact or consumption of memory can also be checked. Trend Micro Deep Security is compatible with various platforms, such as Windows and UNIX. 

In an older version of Trend Micro Deep Security, our company faced issues syncing the active directory accounts. Anytime we revert to the support team of the solution, they always propose to update the Deep Security Manager to resolve every issue, which is an ineffective approach. I believe the support team should be more proactive in providing effective options or guidance to resolve issues around the product. 

Although in our company, we try to add exclusions and troubleshoot for real-time monitoring and upgrade the version, there are clients who consume a lot of memory; on average, 30% of memory remains occupied. The solution's memory consumption impacts certain aspects of the client's infrastructure. 

Even after whitelisting one of our company's port scanning servers or tools, the IPS activity continuously monitors and sends false positive alerts, we haven't found a solution to this over the past four months. Trend Micro Deep Security should have a lab-type environment where the solutions for every issue can be found through simulation. 

Trend Micro Deep Security is looked upon as a new-generation antivirus that is used on the server end. In future versions of the solution, I would prefer the upgrade process to be simpler than on Linux; the upgrade is a lengthy but easy process. Our company expects the tool's upgrade process to be lighter over the Linux platform, similar to its offering for the Windows platform.

For the servers, they have Deep Security. Plus, they have introduced a new feature, which is threat assessment for networking. And that is the one product that we are actually promoting right now more than anything else in their portfolio.

Normally, customers use it to secure their servers. Especially when it comes to updates for our enterprise clients and any client who has more than 10 or 20 servers, it's very hard for them to have downtime to install all the patches, check them, test them, and then run them. 

Trend Micro Deep Security is a very good solution for them because it stops all the vulnerabilities and exploits in the server. It downloads all the upcoming updates and gives you a time of your choice when you want to have downtime, maybe over the weekend. Then you can download all the updates, which have been tested on the Trend Micro site, and freely install them on your servers. Then you can bring the servers back up for working. 

So in that sense, they save a lot of time in downloading and installing updates, while at the same time protecting the servers from all the vulnerabilities and exploits.

Trend Micro use IPS for remote vulnerabilities. If someone is using a remote desktop to exploit the network, that's where users use the IPS. And IPS in our region or in our country, where we have deployed it, it's only in enterprise companies, not as SMBs or the private sector. Mostly, it has been deployed in the banking sector.  

My company suggests Trend Micro Deep Security to our clients for server maintenance, and the customers can move a lot of servers in their environment with lesser hiccups. Our client uses around 10,000 servers, so we suggested they use Trend Micro Deep Security, a server support-based tool. Apex One and Apex Central are designed for laptops and desktops.

The most valuable features of the solution we have enabled in our organization are its anti-malware capabilities, applications, web reputation, and integrity monitoring.

We use the solution to protect the customer's infrastructure. It can ensure that the infrastructure is well protected and that the customer has a good institution.

The solution provides ease of use, especially from non-technical testing. It's one of the best things. The deployment process is one of the easiest things because we didn't train our on-site consultant. The constant training from Trend Micro's side is that they develop internal causes to understand the upgrade because once they upgrade the platform, they also upgrade the technical person's skills.

We are using the solution for IPS and XDR.

Trend Micro Deep Security has fantastic and very advanced features. The most valuable and advanced feature of the solution is the ability to check vulnerabilities. The solution's real-time scanning allows me to monitor my entire network.