Symantec Endpoint Protection Mobile pros and cons

Vendor: Broadcom

3.6 out of 5

7 reviews
85% willing to recommend

252 followers

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Symantec Endpoint Protection Mobile Pros review quotes

Wesley Osborne

Information Technology System Administrator II at a government with 51-200 employees

Oct 5, 2022

One of the features I found very nice in Symantec Endpoint Protection Mobile is that it's good at scanning and fixing issues on its own. The solution is very good at finding a lot of applications and notifying you about systems that have issues. Symantec Endpoint Protection Mobile can run headless without having to report back which I found very nice about it. I also like that the solution would create alerts when a certain amount of time lapsed for systems, and it would recommend going through and scanning the systems. As an actual endpoint protection product, Symantec Endpoint Protection Mobile is good.

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IslamMoussa

Head of Information Security at Faisal Islamic Bank of Egypt

Oct 22, 2019

Your endpoint protection depends on the signature piece, so it's mainly for virus and malware protection, as well as also to control devices and applications.

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reviewer2110779

Senior Network Engineer at a government with 10,001+ employees

Feb 22, 2023

The biggest advantage it has is the VPN product that is incorporated into the solution.

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Symantec Endpoint Protection Mobile

March 2024

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Assistantmgr67

Assistance Manager, ICT Communication at ELNG

Sep 7, 2019

Integration is good. You can integrate them with an off-brand endpoint solution. It has quite a few integration features you can use.

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Dennis O'Reilly

Cyber SecOps Principal at Dotcom Security

Nov 9, 2023

Symantec Endpoint Protection Mobile is very easy to deploy, and it is really easy to set up the policies.

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reviewer1314531

Security Analyst at a financial services firm with 10,001+ employees

Mar 22, 2020

The most valuable feature is to be able to power up a device and wipe the data remotely.

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reviewer1220256

Manager (Operations IT) at Phoenix

Nov 13, 2019

The user interface is good. Managing and monitoring tools are also good.

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Symantec Endpoint Protection Mobile Cons review quotes

Wesley Osborne

Information Technology System Administrator II at a government with 51-200 employees

Oct 5, 2022

For a lot of the issues my team experienced from Symantec Endpoint Protection Mobile, Symantec said that getting the issues resolved would mean going through the partner that sold the product and creating an incident report to get the team to work on the actual company environment. A lot of the problems my team has been having from Symantec Endpoint Protection Mobile were associated with Outlook for endpoint users who were being locked out of the Outlook application. Another area for improvement in Symantec Endpoint Protection Mobile is its central web hub, where you're supposed to be able to update all of the endpoints because it wasn't reaching the endpoints. For example, even if the central web hub was able to see the endpoints and do the required scans, whenever you'd go to do a policy change, the policy change wouldn't propagate down to the endpoints. The central web hub allows you to monitor all of your endpoints and allows you to choose actions you'd want to do to each of the endpoints such as pushing down on updates or scanning the system. The problem my team usually gets is that majority of the time, whenever my team would do policy updates, the updates won't propagate down to the users, so it was very inconsistent. Needing to manually go through and scan systems is also an area for improvement in Symantec Endpoint Protection Mobile. Currently, there's no way to automate its scanning process. A lot of the other issues started appearing in Symantec Endpoint Protection Mobile during situations when people wanted to customize different applications. Symantec doesn't like people doing a lot of customizations. For example, the main problem in my company is users losing access to Outlook, but then my team discovered that there was a specific policy set that you could disable, and it would fix a lot of the Outlook issues. However, when you'd go to change that policy set and attach that to a user to overwrite policies on the user side, it just wouldn't do anything for that user. It wouldn't even show that the policy was updated, so this is what needs to be improved in Symantec Endpoint Protection Mobile.

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IslamMoussa

Head of Information Security at Faisal Islamic Bank of Egypt

Oct 22, 2019

Application and device control needs to be improved. We also need to enhance login features for management to have good visibility of the events.

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reviewer2110779

Senior Network Engineer at a government with 10,001+ employees

Feb 22, 2023

When there is an attack attempt on mobile, there doesn't seem to be much of a notification.

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Buyer's Guide

Symantec Endpoint Protection Mobile

March 2024

Free Report: Symantec Endpoint Protection Mobile Reviews and More

Learn what your peers think about Symantec Endpoint Protection Mobile. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.

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768,578 professionals have used our research since 2012.

Assistantmgr67

Assistance Manager, ICT Communication at ELNG

Sep 7, 2019

The price is too expensive for the Egyptian market here. Compared to other products or the other competition here in the local market, they need to be more competitive cost-wise.

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Dennis O'Reilly

Cyber SecOps Principal at Dotcom Security

Nov 9, 2023

It would be nice to have more flexibility regarding deployment.

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reviewer1314531

Security Analyst at a financial services firm with 10,001+ employees

Mar 22, 2020

Having better, real-time support would be an improvement over having to send an email.

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reviewer1220256

Manager (Operations IT) at Phoenix

Nov 13, 2019

I'm not sure if there's anything lacking; I personally don't use the solution too much, so I'd have to look at it a bit and do some more research. I'm more on the operation side of things.

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