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Splunk Observability Cloud pros and cons

Vendor: Splunk
4.2 out of 5
1,050 followers
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Pros & Cons summary

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Prominent pros & cons

PROS

Splunk Observability Cloud efficiently gathers, monitors, and evaluates logs and metrics, providing a comprehensive analysis of the data.
The capability to create custom dashboards and set alerts boosts operational efficiency and enhances monitoring capabilities.
Deployment is straightforward due to its SaaS nature and easy integration with tools like ServiceNow and OpenTelemetry.
It supports proactive management, security enhancement, and operational efficiency with features like user time tracking and error resolution.
Splunk Observability Cloud offers visibility into multiple cloud environments as well as on-premises, delivering a unified monitoring experience.

CONS

Splunk Observability Cloud faces challenges with integration and expanding its capabilities with other solutions.
Lack of comprehensive data collection assurance can hinder operational reliability.
The cost of using Splunk Observability Cloud is significantly high, impacting budget considerations for expansion and continued use.
Customers encounter difficulties in configuring and understanding the complexity of Splunk Observability Cloud's setup and feature use.
Increased support and documentation would benefit users, especially for those less familiar with the platform.
 

Splunk Observability Cloud Pros review quotes

reviewer2383053 - PeerSpot reviewer
Mar 25, 2024
The solution's service map feature allows us to have a holistic overview and to see quickly where the issues are.
ET
Jun 13, 2024
The product's deployment phase is good and very easy because it is done with OpenTelemetry for most of the parts.
GauravGupta6 - PeerSpot reviewer
Mar 15, 2024
Detectors are a powerful feature.
Learn what your peers think about Splunk Observability Cloud. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
859,579 professionals have used our research since 2012.
Rodney Riettie - PeerSpot reviewer
Jul 20, 2023
The most valuable thing that we have seen within our group is the ability to ingest all this raw data and have it organized in a certain way so that different groups can get effective alerting from this massive amount of raw data that is out there.
ES
Jun 13, 2025
Splunk Real User Monitoring (RUM) has one great advantage in that if they have SAP users, they can monitor their SAP applications.
GS
Feb 13, 2023
The volume it handles is very good, including the number of metrics, the volume number of traces, and more.
reviewer2500065 - PeerSpot reviewer
Jun 13, 2024
Splunk Infrastructure Monitoring provided our customers with visibility into their overall infrastructure.
Lakshmi Padaga - PeerSpot reviewer
Aug 28, 2024
It supports proactive management, enhances security, and improves operational efficiency.
reviewer2239860 - PeerSpot reviewer
Jul 20, 2023
It is a great resource for us because we have so many different data sources and to be able to aggregate that and put it through a concise dashboard or an alert really helps.
Munish Jain - PeerSpot reviewer
Jun 12, 2024
Splunk's GUI and dashboard capacity are the most valuable features of Splunk Infrastructure Monitoring.
 

Splunk Observability Cloud Cons review quotes

reviewer2383053 - PeerSpot reviewer
Mar 25, 2024
Splunk APM should include a better correlation between resources and infrastructure monitoring.
ET
Jun 13, 2024
Once you see the issues related to the scalability part, you need to understand that it is a warning triangle. After seeing the warning triangle, you need to realize that you cannot trust any of the numbers you see in the chart because it is not a complete, full data set.
GauravGupta6 - PeerSpot reviewer
Mar 15, 2024
We currently lack log analysis capabilities in Splunk APM.
Learn what your peers think about Splunk Observability Cloud. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
859,579 professionals have used our research since 2012.
Rodney Riettie - PeerSpot reviewer
Jul 20, 2023
A lot of customers had a hard time effectively searching within the data in Splunk. There is a learning curve from searches to indexes and using all the macros that we have created. It is a little difficult for somebody who has not used it quite a bit and does not have a lot of practice with it, but the AI features that we have been hearing about through Splunk will make it a lot easier for us to use human language to search this data. That is big. That is pretty powerful, and that will help a lot with our customers.
ES
Jun 13, 2025
Support from Splunk is not very helpful because Splunk doesn't have a dedicated APM; they only have one APM engineer in Korea.
GS
Feb 13, 2023
There are some predefined metrics.......we may want to create customized metrics.
reviewer2500065 - PeerSpot reviewer
Jun 13, 2024
A wide variety of logging makes log onboarding difficult.
Lakshmi Padaga - PeerSpot reviewer
Aug 28, 2024
There are always areas for potential improvement to enhance its functionality and user experience.
reviewer2239860 - PeerSpot reviewer
Jul 20, 2023
We have both on-prem and cloud, and the challenge is getting all our log data aggregated or streams aggregated so that it is real-time. We do a pretty good job of that, but our organization is not using it as a security platform when it can do a great job of that.
Munish Jain - PeerSpot reviewer
Jun 12, 2024
There's no standard use case available where you can see the utilization of the number of use cases I have.