Executive SummaryUpdated on Jun 19, 2025
Splunk Observability Cloud and Veeam Data Platform compete in the IT monitoring and data protection space. Splunk tends to lead in monitoring and observability features, while Veeam offers strong data protection and recovery services, making it ideal for organizations focused on backup efficiency.
Features: Splunk Observability Cloud provides a comprehensive suite for monitoring, dashboard creation, and reporting. It integrates well with cloud-native environments, offering insights into infrastructure and application performance. Splunk's ability to create custom dashboards provides a clear view of transactions and user response times. Veeam Data Platform excels in backup and replication, focusing on data protection and recovery with ease of integration into existing environments. Notable Veeam features include instant VM recovery, file-level recovery, and backup verification.
Room for Improvement: Splunk Observability Cloud could improve by reducing high licensing costs, simplifying its pricing model, and enhancing integration with alternative ecosystems. Users have expressed a need for a more intuitive navigation experience. Veeam Data Platform users point out the high costs and need for better integration with non-Windows systems and third-party applications. Expanding platform compatibility and enhancing cloud integration remains a priority for Veeam.
Ease of Deployment and Customer Service: Splunk Observability Cloud supports cloud and hybrid deployments, with generally positive feedback on its responsive customer service, although support quality can vary. Veeam Data Platform also supports flexible deployment but is geared towards on-premises environments. Despite good technical support feedback, Veeam occasionally faces challenges with response times and license complexities. Splunk's deployment adaptability provides an advantage across environments, while Veeam offers reliable support favoring traditional infrastructure models.
Pricing and ROI: Splunk Observability Cloud is expensive, especially due to pricing based on data volume, which might deter smaller organizations despite the ROI from enhanced visibility. Veeam Data Platform, though also costly, offers excellent data protection, reportedly reducing downtime and delivering efficient data management, presenting a notable ROI. While both solutions deliver high value in their areas of strength, pricing remains a critical factor in customer decision-making.
