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What is Socialware?

Socialware mindshare

As of September 2025, the mindshare of Socialware in the Social CRM category stands at 2.5%, down from 3.3% compared to the previous year, according to calculations based on PeerSpot user engagement data.
Social CRM Market Share Distribution
ProductMarket Share (%)
Socialware2.5%
Sprinklr8.8%
HootSuite7.7%
Other81.0%
Social CRM

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