We primarily use the solution for fraud chargeback, for securing the e-commerce store.
Has a good 90-day POC but needs better machine learning and an updated user interface
What is our primary use case?
What is most valuable?
It's nice to be able to have access to a 90-day POC process.
What needs improvement?
The user interface can be improved upon.
The product needs to add more elements of machine learning.
In a future release, I'd like to see a decoupling of the chargeback module.
For how long have I used the solution?
The solution is going through a vetting process where we have a 90-day trial. We're in the process of a Proof of Concept, a POC.
Which solution did I use previously and why did I switch?
We are also working with Signifyd as well.
What's my experience with pricing, setup cost, and licensing?
We are still working through a POC. We haven't agreed to any licensing terms beyond that just yet.
What other advice do I have?
I'm a customer and an end-user. I don't have a professional business relationship with Sift.
In general, I'd rate the solution at a six out of ten overall.
