We moved to VoIP a little over five years ago, after having a traditional POTS system, and it was a great improvement in terms of capability and service.
Business Analyst at a healthcare company with 51-200 employees
Oct 22, 2014
The experience does not feel "Unified." With the recent acquisition of M5 they acquired a bunch of new features, but have not been able to make all UC features available from one website or one program.
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