Salesforce Pros review quotes

Bruno_Silva - PeerSpot reviewer
Feb 21, 2024
One of the most impactful Salesforce features for business efficiency currently is its ability to ensure customer risk assessment throughout the sales process.
PW
Feb 14, 2024
It is a stable solution...It is a scalable solution.
NF
Sep 11, 2023
The most valuable feature of the solution is the ability that the solution provides to store information related to our company's promotional campaigns.
Learn what your peers think about Salesforce. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
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Kiran Singh - PeerSpot reviewer
Dec 5, 2023
The most valuable feature of the solution is the user interface, which is very simple to use.
Marco Annoni - PeerSpot reviewer
Jan 24, 2024
The reporting parts and knowledge capabilities of Salesforce have helped us make more informed business decisions. Because when we have a clear picture of the current activity, we can have a better view of the project. Today, everything is going fast. So, if we have a system that helps us collect information quickly, it's a big value for employees.
Edgar Mauricio Rodriguez Romero - PeerSpot reviewer
Jan 18, 2024
The most valuable feature for me in Salesforce is the reporting functionality.
Oyeyemi Saheed - PeerSpot reviewer
Oct 11, 2023
This automation has been incredibly beneficial, reducing our workload and time spent.
HaroldPalmer - PeerSpot reviewer
Feb 6, 2024
The tool helps us take over accounts to review past opportunities and notes. One of its main advantages is associating stakeholders and activity with customer contacts, providing an overview for team members. Its most valuable feature is sharing information with team members. The tool's ability to associate a company contact with an opportunity is a good feature.
AR
Dec 22, 2023
The most valuable feature of the solution is that it is a user-friendly tool.
reviewer3329071 - PeerSpot reviewer
Dec 13, 2023
As a platform, Salesforce is very flexible and scalable.
 

Salesforce Cons review quotes

Bruno_Silva - PeerSpot reviewer
Feb 21, 2024
There's potential for further improvements to enhance the complexity of processes, especially for B2B evaluations and detailed negotiations.
PW
Feb 14, 2024
The product's onboarding process is a bit complex since Salesforce provides detailed or in-depth reports, so it may take some time for users to learn to use it.
NF
Sep 11, 2023
The part related to analytics within Salesforce is not very user-friendly.
Learn what your peers think about Salesforce. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
769,976 professionals have used our research since 2012.
Kiran Singh - PeerSpot reviewer
Dec 5, 2023
I would say the areas of concern in the product that require improvement revolve around its integration capabilities with third-party systems.
Marco Annoni - PeerSpot reviewer
Jan 24, 2024
In order to use Salesforce, we have to have a tailor-made program. Because sometimes, mainly in the pharmaceutical sector, it's difficult to obtain the right layout without paying extra for a tailor-made system. This is something that Salesforce could improve.
Edgar Mauricio Rodriguez Romero - PeerSpot reviewer
Jan 18, 2024
Improvements to the mobile application for a more user-friendly and responsive experience would be a great addition in future releases.
Oyeyemi Saheed - PeerSpot reviewer
Oct 11, 2023
There have been occasional issues with multiple tickets being generated for the same incident.
HaroldPalmer - PeerSpot reviewer
Feb 6, 2024
Creating new reports more easily within Salesforce and improving the ability to associate common names of companies, especially after acquisitions, would be beneficial. I would also like to understand the administrator who has control over the data. It would be helpful when you want to implement changes or escalate issues.
AR
Dec 22, 2023
Price is an area of concern in the solution where improvements are required.
reviewer3329071 - PeerSpot reviewer
Dec 13, 2023
Salesforce has no integration with social media platforms except Facebook and WhatsApp.

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