Proofpoint Threat Response OverviewUNIXBusinessApplication

Proofpoint Threat Response is the #7 ranked solution in top Security Incident Response tools. PeerSpot users give Proofpoint Threat Response an average rating of 8.0 out of 10. Proofpoint Threat Response is most commonly compared to Palo Alto Networks Cortex XSOAR: Proofpoint Threat Response vs Palo Alto Networks Cortex XSOAR. Proofpoint Threat Response is popular among the large enterprise segment, accounting for 69% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a computer software company, accounting for 18% of all views.
Buyer's Guide

Download the Security Incident Response Buyer's Guide including reviews and more. Updated: November 2022

What is Proofpoint Threat Response?

No defense can stop every attack. When something does get through, Proofpoint Threat Response takes the manual labor and guesswork out of incident response to help you resolve threats faster and more efficiently. Get an actionable view of threats, enrich alerts, and automate forensic collection and comparison. For verified threats, quarantine and contain users, hosts, and malicious email attachments - automatically or at the push of a button.

Proofpoint Threat Response Customers

University of Waterloo, Akorn, Fenwick and West LLP

Proofpoint Threat Response Video

Archived Proofpoint Threat Response Reviews (more than two years old)

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Security01c2 - PeerSpot reviewer
Security Specialist at a tech services company with 201-500 employees
Real User
Has reduced our manual efforts to remove emails from each user's inbox
Pros and Cons
  • "It has reduced our manual efforts to remove emails from each user's inbox, and in this case we do not have to ask our IT department or users to do so."
  • "If the reporting gets improved then it would be better, but the product is running amazing as it is."

What is our primary use case?

Our main use case is to automatically remove and pull the malicious, phishing and spam emails from each user's mailbox. We have also integrated this with Proofpoint TAP and PPS for more feeding.

How has it helped my organization?

It has reduced our manual efforts to remove emails from each user's inbox, and in this case, we do not have to ask our IT department or users to do so. We can simply do it without any team's involvement. 

What is most valuable?

Auto-pulling the emails and phishing are the most valuable features, plus also we can randomly pull the emails based upon our own requirements.

What needs improvement?

If the reporting gets improved then it would be better, but the product is running amazing as it is.

Buyer's Guide
Security Incident Response
November 2022
Find out what your peers are saying about Proofpoint, ServiceNow, Cofense and others in Security Incident Response. Updated: November 2022.
657,849 professionals have used our research since 2012.

For how long have I used the solution?

One to three years.

What do I think about the stability of the solution?

The product is very stable, we haven't seen any issue within the last two years. It is 99.9% stable.

What do I think about the scalability of the solution?

This product can be easily scaled up to any number, depending on the hardware resources.

How are customer service and support?

So far we have connected to support twice in the last two years, which shows that this product is so stable that you don't even need support, because issues don't really happen. Overall, the support from the OEM is awesome, and they are always available to help you whenever you need it.

Which solution did I use previously and why did I switch?

As of now, there is no other product available on the market that delivers the same functionality, so we haven't switched from any other product.

How was the initial setup?

The setup is very easy, you only need to integrate it with LDAP, Exchange, Proofpoint PPS, and TAP if you have them.

It can be installed on VMware without any issue.

What about the implementation team?

We have implemented and installed the solution with the help of the vendor. Their expertise is outstanding and they were super quick.

What was our ROI?

Our ROI is100%. Our entire management and decision makers are very impressed and happy with this product. The SOC team is very satisfied to have this product at their disposal.

What's my experience with pricing, setup cost, and licensing?

It's quite easy to implement the solution. It takes only two to three days max, and we can run it on virtualization. It requires fewer resources.

The product cost is low. It's quite affordable to have it with this much functionality and it's easy to administrate.

The administration and management of the solution are very simple.

Which other solutions did I evaluate?

We did try to find a solution that can automatically pull the emails, but as of now, there is no such product in the market.

What other advice do I have?

As of now, the OEM is developing new features every quarter, so I don't see or feel anything new or better is required, other than some improvements in the reporting. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free Security Incident Response Report and find out what your peers are saying about Proofpoint, ServiceNow, Cofense, and more!
Updated: November 2022
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Security Incident Response
Buyer's Guide
Download our free Security Incident Response Report and find out what your peers are saying about Proofpoint, ServiceNow, Cofense, and more!