What is our primary use case?
I work as a security analyst and I am involved in the planning phase for security in project management. My work in Projectplace concerns product planning, and it is one of the software products that we use for continuous development.
From my perspective, it is a general project management tool and I use it to fulfill the security aspect of the project. When it comes to major releases, Projectplace allows me to align the security testing with the other timelines.
It helps with time management and planning product releases. For example, it can tell me how much time I need for different test phases. It facilitates collaboration with other teams, which helps to achieve their goals according to the timelines.
How has it helped my organization?
Using this product helps me to deal with other teams. For example, I have visibility into them achieving their goals and meeting their deadlines. I can see everything.
Prior to implementing this solution, we were relying primarily on manual communication such as email. There were a lot of emails regarding timelines and team coordination. After purchasing this and putting everything into one place, I can track progress from zero to 100% using a single dashboard.
Things are much easier because there is less communication by email and it is organized into a single instance.
What is most valuable?
The most valuable feature is the collaboration with other teams. It allows me to see an overview of the entire project, helping to estimate how much time and effort I have to dedicate to specific sections.
The risk management feature is one that I find very good.
Right from the initial steps, we found this product easy to use.
The logging features are good.
What needs improvement?
If the mobile app were improved to show more information then it would be good. As it is now, the mobile app shows less information.
For how long have I used the solution?
I have been working with Planview Projectplace for nearly one year.
What do I think about the stability of the solution?
This is a stable product. I have not had situations where it was unavailable.
What do I think about the scalability of the solution?
The scalability is very good. We have been expanding in terms of the number of users and projects that we are managing, and we haven't had any interruption in the service.
We have approximately 200 staff, with 150 registered users. There are developers, I am the security analyst, there are project managers, and also administrative roles.
How are customer service and support?
The technical support is excellent. If something happens then they respond quickly. They have a very supportive team. One time, I emailed them regarding some of the features. They responded to me quite quickly.
I would rate the technical support a nine out of ten.
Which solution did I use previously and why did I switch?
We did not use another similar solution prior to implementing this one.
How was the initial setup?
The initial setup is straightforward.
Initially, we had a testing phase that lasted approximately one month. This is the time that we took to test once it was deployed. I used it over that time and provided my feedback to the other project managers and the IT team. Otherwise, I was not directly involved in the implementation.
What about the implementation team?
Somebody from Planview worked with our IT department during the implementation.
We have an IT team of approximately five people that are responsible for maintenance.
What was our ROI?
The return on investment with this product is huge. When I think about our process prior to implementing Projectplace, this is a lot easier. We used to have to deal with a lot of emails, repeat communications, and so forth. Now, I can more easily manage what I need to do, including working with timelines. Important dates can be clearly seen and nothing is missed.
In the past, there were cases where teams missed deadlines because they could not easily be viewed. Consequently, projects dragged and the releases were late. Now, thanks to this product, we are constantly updating each project's status and the whole team can see everything in a single place. The ease of doing so is the key point.
What's my experience with pricing, setup cost, and licensing?
The cost of this product is mid-range. It's not too expensive but not the cheapest on the market. It's something that anyone can afford. When you consider the features, the price is reasonable.
There are no costs in addition to the standard licensing fees.
Which other solutions did I evaluate?
Other options were evaluated by our team, although I was not part of that process. I know that one of the solutions they looked at was Microsoft Project. It may have been the only other one that they evaluated.
Some of the factors that they considered were the price and the support.
What other advice do I have?
The biggest lesson that I learned from using this product is that with the right tool, it is easy to meet deadlines and never miss an important milestone.
I would rate this solution a nine out of ten.
Which deployment model are you using for this solution?
Public Cloud
*Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.