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Omada Identity vs One Identity Active Roles comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 6, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.8
Omada Identity enhances efficiency with reduced costs and workload, improved compliance, security, and measurable cost-saving benefits despite initial challenges.
Sentiment score
6.5
One Identity Active Roles boosts efficiency, reduces tasks by 40-80%, enhances security, compliance, and cuts onboarding time significantly.
I have seen a return on investment with Omada Identity in terms of time saved and fewer employees needed.
Senior IT Support Technician at a manufacturing company with 10,001+ employees
If we look at one customer where we initially started, they had about four to ten employees working on IGA, and it is now almost half of it.
principal IGA consultant and partner at Fortigi
Omada Identity has definitely helped us save time when provisioning access for various identities.
Senior Developer at Guidewire Limited
One Identity Active Roles provides excellent reporting and auditing functionality, allowing administrators to track permissions, actions, and responsibilities effectively.
solution architect/ engineer at APEX.IT Sp. z o.o.
Automation has really reduced the time spent on user provisioning, access management, or access changes by around 40 to 60 percent, which has significantly improved team productivity.
Technical Specialist at VDA Infosolutions Pvt Ltd
User onboarding time reduced by around seventy to eighty percent, from thirty to forty-five minutes to under ten minutes.
Senior Business Development Executive at DigitalTrack Solutions Ind Pvt Ltd
 

Customer Service

Sentiment score
6.7
Omada Identity's support is reliable with fast responses, though complex issues can have slower responses and limited documentation.
Sentiment score
6.9
One Identity Active Roles support is generally responsive and knowledgeable, though complex cases may require additional assistance or Professional Services.
The vendor support needs improvement because we have reported serious incidents that remain unresolved.
Lead Cyber Security Architect at Ernst & Young
Maintenance is necessary, and aside from that, if there are issues with Salesforce cloud, then Omada Identity may go down.
IT Analyst at a manufacturing company with 10,001+ employees
The customer support for Omada Identity is excellent.
Senior IT Support Technician at a manufacturing company with 10,001+ employees
They are ready to provide support at any time.
Technical Specialist at VDA Infosolutions Pvt Ltd
The support team is knowledgeable about the product and AD environments.
Network Security Engineer at DigitalTrack Solutions Private Limited
Everything is good, and I can give One Identity technical support a rating of ten.
Assistant Manager- Pre-sales ( IT-Enterprise Vertical ) at a tech vendor with 201-500 employees
 

Scalability Issues

Sentiment score
7.7
Omada Identity is a robust, scalable tool handling large organizations, accommodating thousands of identities across cloud and on-prem environments.
Sentiment score
6.6
One Identity Active Roles efficiently supports large-scale growth, integrating seamlessly with Microsoft environments and ensuring robust scalability in complex settings.
The scalability of Omada Identity is excellent; they offer flexible pricing for licenses, accommodating both full accounts and lighter identities, which makes it truly scalable.
Identity Access Management (IAM) Engineer at Draexlmaier
Omada Identity is a top-growing tool that is booming in the market.
IT Analyst at a manufacturing company with 10,001+ employees
Omada Identity scales very well for our organization.
Iam Security Specialist at a insurance company with 1,001-5,000 employees
One Identity Active Roles works well in hybrid environments, handling both on-premises and cloud identities from a single platform.
Senior Business Development Executive at DigitalTrack Solutions Ind Pvt Ltd
It is commonly used in medium to large organizations managing complex Microsoft Active Directory and hybrid identity environments.
Professional Services Consultant at Checkpoint software's
The platform can scale without needing a complete redesign.
Senior Technical Support Executive at digital track
 

Stability Issues

Sentiment score
7.6
Omada Identity is stable and reliable, with occasional minor issues, users rate its performance highly between 8-10.
Sentiment score
7.9
One Identity Active Roles is praised for stability and reliability, with minimal downtime despite occasional configuration and integration issues.
In terms of stability, I rate Omada Identity a nine out of ten.
Identity Access Management (IAM) Engineer at Draexlmaier
We have experienced too many unexpected errors on a daily basis.
Lead Cyber Security Architect at Ernst & Young
Omada Identity is a stable and reliable tool.
IT Analyst at a manufacturing company with 10,001+ employees
Overall, One Identity Active Roles has proven to be a stable, reliable, and well-suited solution for managing Active Directory at scale.
Business Development Manager at Digitaltrack Solutions Private Limited
Overall, I consider One Identity Active Roles to be a stable solution, suitable for enterprise-grade environments.
Sr.Technical Support Engineer at Digitaltrack
Consistently performing for daily operations like automation and user management without major downtime reported.
Associate technical desktop support at Digitaltrack soluctions Pvt. ltd
 

Room For Improvement

Omada Identity's UI and performance need improvement, with complex installation, limited connectors, unclear documentation, and integration challenges.
Users desire a modern interface, simpler setup, flexible reporting, better pricing, customization, cloud integration, analytics, and training resources.
The biggest issue, which is the reason why we are transitioning from their product to SailPoint, is the overall user experience.
Manager at a manufacturing company with 5,001-10,000 employees
There is room for improvement in Omada Identity, primarily in customization for administrators; many custom tasks require contacting providers even for simple changes.
Identity Access Management (IAM) Engineer at Draexlmaier
The deployment of Omada Identity is complex; the product is not brilliantly documented.
Lead Cyber Security Architect at Ernst & Young
I also want One Identity Active Roles to improve in their policy configuration area, which requires advanced expertise, and in the area of reporting, I want the reporting to be more basic, visible, and have the ability to export and customize options.
Cybersecurity Consultant at Nnamdi Azikiwe University
The current REST API feels like an afterthought, and my developers want the ability to operate through CI/CD pipelines instead of logging into the GUI.
Identity and Access Management Specialist at a university with 10,001+ employees
Improving documentation and providing more guided implementation resources would help organizations accelerate deployment and reduce dependency on external support.
Sr.Technical Support Engineer at Digitaltrack
 

Setup Cost

Omada Identity's pricing is high for cloud, transparent for on-premise, with annual user licensing and setup investments needed.
Enterprise users find One Identity Active Roles costly but valuable for its automation, security, and strong return on investment.
They are lower than some of their competitors.
Manager at a manufacturing company with 5,001-10,000 employees
the product itself is said to have a good price, although the support can be expensive.
Identity Access Management (IAM) Engineer at Draexlmaier
It is quite expensive, costing more than 50 euros per identity.
solution architect/ engineer at APEX.IT Sp. z o.o.
I think our total was in the seven-figure range for a couple of years of service.
Director, Identity & M365 Engineering at a healthcare company with 10,001+ employees
The initial investment includes licensing, infrastructure setup, and implementation effort, with licensing typically based on the number of managed users or accounts, which can increase costs in large environments.
Sr.Technical Support Engineer at Digitaltrack
 

Valuable Features

Omada Identity streamlines identity management with automation, integration, and user-friendly features, enhancing security and compliance for organizations.
One Identity Active Roles enhances security with automation, delegation, and role-based access control, improving efficiency and reducing errors.
Omada Identity helps automate reviews of access requests and reroutes them to appropriate people, which is what it should do; it really assists in reducing the workload time.
Identity Access Management (IAM) Engineer at Draexlmaier
You can really do it codeless by creating a custom process with the process designer, adding the building blocks of the process designer into the process, and then getting it to work.
principal IGA consultant and partner at Fortigi
The integration with those systems helps my workflow and saves time considerably because I can manage all the accesses and assignments through Omada Identity at once, eliminating the need to add a license through Azure or a mailbox through Exchange.
Senior IT Support Technician at a manufacturing company with 10,001+ employees
It's improved our security posture. It has limited access to our crown jewels, where all our identities lie within Active Directory.
IAM Specialist
It helps in removing custom Active Directory delegation, which enhances security by eliminating unnecessary privileges, addressing identity-based breaches by reducing the number of Active Directory delegations.
Head of Global Digital Identity Services at a hospitality company with 10,001+ employees
Dynamic groups are also one of the best features, eliminating the need to add or manage members manually.
Technical Specialist at LSEG
 

Categories and Ranking

Omada Identity
Ranking in User Provisioning Software
5th
Average Rating
8.0
Reviews Sentiment
6.7
Number of Reviews
55
Ranking in other categories
Identity Management (IM) (5th), Identity and Access Management as a Service (IDaaS) (IAMaaS) (6th), Customer Identity and Access Management (CIAM) (6th), Identity Governance Administration (IGA) (3rd)
One Identity Active Roles
Ranking in User Provisioning Software
3rd
Average Rating
8.6
Reviews Sentiment
6.9
Number of Reviews
56
Ranking in other categories
Active Directory Management (1st), Non-Human Identity Management (NHIM) (2nd)
 

Mindshare comparison

As of May 2026, in the User Provisioning Software category, the mindshare of Omada Identity is 5.9%, down from 6.8% compared to the previous year. The mindshare of One Identity Active Roles is 5.8%, down from 6.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
User Provisioning Software Mindshare Distribution
ProductMindshare (%)
One Identity Active Roles5.8%
Omada Identity5.9%
Other88.3%
User Provisioning Software
 

Featured Reviews

Carsten Eiberg - PeerSpot reviewer
Iam Security Specialist at a insurance company with 1,001-5,000 employees
Identity analytics have strengthened security and automated role-based access for our workforce
Omada Identity provides 80% of functionality out of the box with standard features without requiring any special configuration. There are many templates available, so you can get up and running pretty fast. Omada Identity's identity analytics helped reduce the cost of my IGA program. This has affected my organization's security since I am also in the same department as the security team, so we are very focused on that. Especially if someone is having a case with fraud or supposed fraud, we can click the log out feature and then all accounts will be disabled immediately or at least within a few minutes. I am sure that has helped the security level.
Mahesh Malve - PeerSpot reviewer
Senior Business Development Executive at DigitalTrack Solutions Ind Pvt Ltd
Automation has transformed user lifecycle tasks and now enforces consistent secure access
While One Identity Active Roles is a strong platform, a few improvements would make it even better. Many users feel the user interface is not very modern or intuitive, and it can take time to get used to navigating the console and workflows. Another improvement area is the learning curve and setup complexity. One Identity Active Roles is very powerful, but initial configuration, especially for policies, workflows, and delegation, can be complex and require experienced resources. From an integration perspective, although it supports multiple systems, organizations would benefit from more out-of-the-box connectors and smoother cloud integrations such as Azure Active Directory and software-as-a-service applications, as some setups currently require customization. In terms of reporting, while auditing is strong, generating business-friendly reports can be challenging. Users have mentioned the need for better dashboards and easier report generation. There are also some performance considerations, especially in large environments, such as slower PowerShell execution or delays in dynamic group processing in certain cases. Overall, improvements in user interface, ease of use, integration, reporting, and performance optimization would significantly enhance the product experience.
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Top Industries

By visitors reading reviews
Financial Services Firm
14%
Manufacturing Company
11%
Computer Software Company
8%
Government
6%
Outsourcing Company
18%
Computer Software Company
8%
Financial Services Firm
8%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise4
Large Enterprise45
By reviewers
Company SizeCount
Small Business41
Midsize Enterprise15
Large Enterprise29
 

Questions from the Community

What do you like most about Omada Identity Cloud?
As an administrator, we benefit from a lot of functionality that is available out of the box, but it is also configurable to meet our specific needs.
What is your experience regarding pricing and costs for Omada Identity Cloud?
My experience with pricing, setup cost, and licensing is that I think they are the same as all the competitors. It would be great if they gave more insight into the real costs because that is typic...
What needs improvement with Omada Identity Cloud?
Omada Identity can always be improved. It has an ideas portal for customers and partners. Since we are a partner, we have been providing them with positive insights on improvements. I would love to...
What is your experience regarding pricing and costs for One Identity Active Roles?
I had a great experience with the setup cost, pricing, and licensing costs because the sales team of the vendor is really helpful during the entire procurement of the solution, and we are grateful ...
What needs improvement with One Identity Active Roles?
I do not see anything that needs to be changed as of now concerning the organization's needs because it is working very well and it is providing great features with great processes. The initial set...
What is your primary use case for One Identity Active Roles?
When a new user is created, predefined rules automatically apply naming standards and assigned groups. This reduces manual tasks while ensuring consistency across all operations. It prevents and av...
 

Also Known As

Omada Identity Suite, Omada Identity Cloud
Quest Active Roles
 

Overview

 

Sample Customers

Bayer, ECCO Shoes, Vattenfall, NuStar Energy, Unicredit, Schiphol Group, BMW Group, Deutsche Leasing
City of Frankfurt, Moore Public Schools, George Washington University, Transavia Airlines, Howard County, MD. See all stories at OneIdentity.com/casestudies
Find out what your peers are saying about Omada Identity vs. One Identity Active Roles and other solutions. Updated: April 2026.
892,487 professionals have used our research since 2012.