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Active Roles by One Identity vs Omada Identity comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jul 20, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.8
Active Roles boosts ROI by increasing efficiency, automating tasks, delegating roles, and reducing errors, enhancing productivity and compliance.
Sentiment score
5.2
Omada Identity's high upfront cost is offset by lower maintenance, improved security, compliance, and enhanced governance, boosting time efficiency.
One Identity Active Roles provides excellent reporting and auditing functionality, allowing administrators to track permissions, actions, and responsibilities effectively.
solution architect/ engineer at APEX.IT Sp. z o.o.
Automation has really reduced the time spent on user provisioning, access management, or access changes by around 40 to 60 percent, which has significantly improved team productivity.
Technical Specialist at VDA Infosolutions Pvt. Ltd.
User onboarding time reduced by around seventy to eighty percent, from thirty to forty-five minutes to under ten minutes.
Senior Business Development Associate at DigitalTrack Solutions ind pvt ltd
To support the organization, we maintain a team of two or three, but one is more than sufficient because of its operational efficiency, the security it provides, and the user interface, including the dashboard provided.
Associate Security Analyst at Tech Mahindra
I have seen a return on investment with Omada Identity in terms of time saved and fewer employees needed.
Senior IT Support Technician at a manufacturing company with 10,001+ employees
Omada Identity has high cost and fewer features relative to competitors such as Saviynt and SailPoint.
Senior Analyst at Toll Holdings Limited
 

Customer Service

Sentiment score
6.8
Active Roles customer service is knowledgeable and responsive, but complex issues may require escalation and improved response times.
Sentiment score
6.7
Omada Identity's responsive customer service excels in crises, but minor issue response times and outdated documentation remain concerns.
They are ready to provide support at any time.
Technical Specialist at VDA Infosolutions Pvt. Ltd.
The support team is knowledgeable about the product and AD environments.
Network Security Engineer at Digitaltrack
Support is usually responsive for critical issues and provides solid practical guidance for AD workflow problems.
Cyber Security Analyst at a tech vendor with 51-200 employees
The vendor support needs improvement because we have reported serious incidents that remain unresolved.
Lead Cyber Security Architect at a tech vendor with 10,001+ employees
Maintenance is necessary, and aside from that, if there are issues with Salesforce cloud, then Omada Identity may go down.
IT Analyst at a manufacturing company with 10,001+ employees
The customer support for Omada Identity is excellent.
Senior IT Support Technician at a manufacturing company with 10,001+ employees
 

Scalability Issues

Sentiment score
7.1
Active Roles by One Identity efficiently scales for large enterprises, managing users across multiple domains and environments seamlessly.
Sentiment score
7.4
Omada Identity is praised for scalability, seamlessly managing hybrid environments, though custom connectors may require effort and face rate limits.
One Identity Active Roles works well in hybrid environments, handling both on-premises and cloud identities from a single platform.
Senior Business Development Associate at DigitalTrack Solutions ind pvt ltd
It is commonly used in medium to large organizations managing complex Microsoft Active Directory and hybrid identity environments.
Professional Services Consultant at Check Point Software
The platform can scale without needing a complete redesign.
Senior Technical Support Executive at digital track
The scalability of Omada Identity is excellent; they offer flexible pricing for licenses, accommodating both full accounts and lighter identities, which makes it truly scalable.
Identity Access Management (IAM) Engineer at Draexlmaier
Omada Identity is a top-growing tool that is booming in the market.
IT Analyst at a manufacturing company with 10,001+ employees
Omada Identity scales very well for our organization.
Iam Security Specialist at a insurance company with 1,001-5,000 employees
 

Stability Issues

Sentiment score
8.3
Active Roles by One Identity is highly stable, reliable, and efficient for large-scale Active Directory management with minimal issues.
Sentiment score
7.6
Omada Identity is stable and reliable with minor integration issues, though updates enhance performance despite occasional implementation challenges.
Overall, One Identity Active Roles has proven to be a stable, reliable, and well-suited solution for managing Active Directory at scale.
Senior Business Development Executive at Digitaltrack
Overall, I consider One Identity Active Roles to be a stable solution, suitable for enterprise-grade environments.
Sr.Technical Support Executive at Digitaltrack Solution Private Limited
Consistently performing for daily operations like automation and user management without major downtime reported.
Desktop Support at DigitalTrack Solutions Private Limited
In terms of stability, I rate Omada Identity a nine out of ten.
Identity Access Management (IAM) Engineer at Draexlmaier
We have experienced too many unexpected errors on a daily basis.
Lead Cyber Security Architect at a tech vendor with 10,001+ employees
Omada Identity is a stable and reliable tool.
IT Analyst at a manufacturing company with 10,001+ employees
 

Room For Improvement

Active Roles by One Identity needs a modern interface, easier setup, enhanced reporting, better integrations, and improved documentation.
Omada Identity needs a more intuitive UI, better performance, enhanced integration, improved customization, and streamlined onboarding.
The current REST API feels like an afterthought, and my developers want the ability to operate through CI/CD pipelines instead of logging into the GUI.
Identity and Access Management Specialist at a university with 10,001+ employees
Improving documentation and providing more guided implementation resources would help organizations accelerate deployment and reduce dependency on external support.
Sr.Technical Support Executive at Digitaltrack Solution Private Limited
Stronger, more seamless integration with cloud and hybrid environments like Azure AD, along with enhanced real-time reporting dashboards and easier troubleshooting tools, would help in faster issue resolution and a better overall administration experience.
Senior System Administrator at 3i Infotech
For someone unfamiliar with Omada Identity, comprehensive documentation would greatly enhance user understanding, which I believe is essential for clients and vendors.
Security Delivery Senior Analyst at a tech vendor with 10,001+ employees
Improvements needed for Omada Identity include out-of-the-box integrations and connectors for modern SaaS and cloud-native applications.
Associate Security Analyst at Tech Mahindra
Another unique benefit of Omada is their accelerator pack, which can propel you from zero to a working environment with basic configurations in about twelve to fourteen weeks.
Freelance Project Manager at a consultancy with 11-50 employees
 

Setup Cost

Active Roles by One Identity suits enterprises with cost-effective pricing based on users, offering high ROI through improved automation.
Omada Identity's pricing is premium for cloud solutions with flexible licensing but setup may require costly professional services.
It is quite expensive, costing more than 50 euros per identity.
solution architect/ engineer at APEX.IT Sp. z o.o.
I think our total was in the seven-figure range for a couple of years of service.
Director, Identity & M365 Engineering at a healthcare company with 10,001+ employees
The initial investment includes licensing, infrastructure setup, and implementation effort, with licensing typically based on the number of managed users or accounts, which can increase costs in large environments.
Sr.Technical Support Executive at Digitaltrack Solution Private Limited
It remains less expensive compared to SailPoint's AI offerings.
Senior Analyst at Toll Holdings Limited
They are lower than some of their competitors.
Manager at a manufacturing company with 5,001-10,000 employees
the product itself is said to have a good price, although the support can be expensive.
Identity Access Management (IAM) Engineer at Draexlmaier
 

Valuable Features

One Identity Active Roles automates tasks, enhances security, streamlines workflows, and improves governance in enterprises with role-based access control.
Omada Identity enhances governance with user-friendly automation, seamless integration, and robust compliance, minimizing custom development for organizations.
It's improved our security posture. It has limited access to our crown jewels, where all our identities lie within Active Directory.
IAM Specialist
It helps in removing custom Active Directory delegation, which enhances security by eliminating unnecessary privileges, addressing identity-based breaches by reducing the number of Active Directory delegations.
Head of Global Digital Identity Services at a hospitality company with 10,001+ employees
Dynamic groups are also one of the best features, eliminating the need to add or manage members manually.
Technical Specialist at LSEG
Omada Identity helps automate reviews of access requests and reroutes them to appropriate people, which is what it should do; it really assists in reducing the workload time.
Identity Access Management (IAM) Engineer at Draexlmaier
You can really do it codeless by creating a custom process with the process designer, adding the building blocks of the process designer into the process, and then getting it to work.
principal IGA consultant and partner at Fortigi
The integration with those systems helps my workflow and saves time considerably because I can manage all the accesses and assignments through Omada Identity at once, eliminating the need to add a license through Azure or a mailbox through Exchange.
Senior IT Support Technician at a manufacturing company with 10,001+ employees
 

Categories and Ranking

Active Roles by One Identity
Ranking in User Provisioning Software
3rd
Average Rating
8.6
Reviews Sentiment
7.0
Number of Reviews
89
Ranking in other categories
Active Directory Management (1st), Non-Human Identity Management (NHIM) (1st)
Omada Identity
Ranking in User Provisioning Software
5th
Average Rating
8.0
Reviews Sentiment
6.6
Number of Reviews
65
Ranking in other categories
Identity Management (IM) (5th), Identity and Access Management as a Service (IDaaS) (IAMaaS) (5th), Customer Identity and Access Management (CIAM) (6th), Identity Governance Administration (IGA) (3rd)
 

Mindshare comparison

As of August 2026, in the User Provisioning Software category, the mindshare of Active Roles by One Identity is 5.4%, down from 7.3% compared to the previous year. The mindshare of Omada Identity is 5.4%, down from 6.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
User Provisioning Software Mindshare Distribution
ProductMindshare (%)
Active Roles by One Identity5.4%
Omada Identity5.4%
Other89.2%
User Provisioning Software
 

Featured Reviews

Puru Solanki ( ITIL. CISM , CCSP ) - PeerSpot reviewer
Regional Manager & CISO at Citadel
Automation has streamlined onboarding and governance and delivers faster, more secure access
Overall, we are very satisfied with Active Roles by One Identity, but there are a few areas that could be improved. The user interface could be more modern and intuitive, especially for new administrators. Some advanced configuration and policy settings have a steep learning curve and could be simplified. We would also like to see more built-in integrations with cloud platforms and SaaS applications, along with additional out-of-the-box reporting templates. These improvements would make the product even easier and more flexible for organizations managing hybrid environments. One thing that would make our daily work even smoother is having more ready-to-use templates for common administrative tasks and reports. This would reduce the need for customization and help teams get up and running more quickly. Additionally, faster and simpler synchronization for hybrid and cloud environments would be beneficial, especially for organizations managing both on-premises and cloud identities. More detailed documentation and guided setup for advanced features would help new administrators learn the platform faster and more easily. One additional improvement I would like to see for Active Roles by One Identity is a better built-in dashboard with more real-time insights into identity and access activities. It would be helpful if upgrades and migrations were simpler and required less planning. Finally, expanding native integrations with more cloud services and third-party applications would make the platform even more versatile and reliable. These enhancements would improve the overall user experience while keeping the product's strong security and automation capabilities.
AmitRathod - PeerSpot reviewer
Senior Analyst at Toll Holdings Limited
Identity governance has automated lifecycle workflows and strengthens access risk control
Omada Identity has a very good and easy automated onboarding and offboarding process which provisions correct system access from day one when employees or contractors join, and it automatically revokes their access and prevents orphan accounts when they leave. It provides role-based transfers which seamlessly upgrade user permissions when individuals change departments or roles, ensuring they only have the privileges necessary for their new positions. For risk mitigation and intelligent analytics, it leverages machine learning to uncover vulnerabilities, recommends appropriate access roles, and flags anomalous user behavior before it becomes a security threat. Omada Identity also extends strict governance controls and life cycle tracking to AI agents, service accounts, and API keys, securing the expanding IT infrastructure. It allows businesses to map their paper-based approval process into automated drag-and-drop digital workflows without relying on complex custom coding and provides a centralized self-service portal for employees to request temporary or permanent access to specific applications with proper approval from one or two level approvers, which includes built-in routing to the correct approvers. The value received from Omada Identity at the start was significant, particularly due to its codeless configuration, allowing us to map our approval process into automated drag-and-drop digital workflows without excessive complexity. For access requests, we established a centralized self-service portal to manage temporary or permanent access requests with appropriate approvals. Omada Identity uses machine learning to uncover vulnerabilities, recommending access roles and flagging anomalous behavior before it becomes a threat, providing confidence through initial POCs leading to a complete deployment.
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Top Industries

By visitors reading reviews
Outsourcing Company
24%
Financial Services Firm
8%
Computer Software Company
7%
Manufacturing Company
6%
Financial Services Firm
14%
Manufacturing Company
11%
Computer Software Company
7%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business96
Midsize Enterprise16
Large Enterprise45
By reviewers
Company SizeCount
Small Business14
Midsize Enterprise6
Large Enterprise52
 

Questions from the Community

What is your experience regarding pricing and costs for One Identity Active Roles?
Our experience with the pricing, setup cost, and licensing of Active Roles by One Identity has been very positive. Although Active Roles by One Identity is not the lowest-priced solution, we believ...
What needs improvement with One Identity Active Roles?
Overall, we are very satisfied with Active Roles by One Identity, but there are a few areas that could be improved. The user interface could be more modern and intuitive, especially for new adminis...
What is your primary use case for One Identity Active Roles?
Active Roles by One Identity is our main solution for simplifying and automating user account management in our Active Directory environment. We use it for tasks like user provisioning, deprovision...
What is your experience regarding pricing and costs for Omada Identity Cloud?
Regarding my experience with pricing, the setup cost and licensing for Omada Identity were handled by my manager, and I did not face any licensing issues for Omada Identity, nor did my team.
What needs improvement with Omada Identity Cloud?
Omada Identity could be improved by revamping the password system because the one in place currently does not align well with modern standards. I believe they would like to enhance it, but currentl...
What is your primary use case for Omada Identity Cloud?
Omada Identity serves as our primary identity and governance system for the entire bank and all applications and platforms, enabling central governance and administration and provisioning of resour...
 

Also Known As

Quest Active Roles
Omada Identity Suite, Omada Identity Cloud
 

Overview

 

Sample Customers

City of Frankfurt, Moore Public Schools, George Washington University, Transavia Airlines, Howard County, MD. See all stories at OneIdentity.com/casestudies
Bayer, ECCO Shoes, Vattenfall, NuStar Energy, Unicredit, Schiphol Group, BMW Group, Deutsche Leasing
Find out what your peers are saying about Active Roles by One Identity vs. Omada Identity and other solutions. Updated: August 2026.
909,647 professionals have used our research since 2012.