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Omada Identity vs One Identity Active Roles comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 6, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.1
Omada Identity reduces costs and improves efficiency through automation, despite high expenses and mixed economic impact feedback.
Sentiment score
6.8
Organizations achieve strong ROI with One Identity Active Roles by saving time, reducing errors, and improving efficiency through automation.
I have seen a return on investment with Omada Identity in terms of time saved and fewer employees needed.
Senior IT Support Technician at a manufacturing company with 10,001+ employees
Omada Identity has high cost and fewer features relative to competitors such as Saviynt and SailPoint.
Senior Analyst at Toll Holdings Limited
If we look at one customer where we initially started, they had about four to ten employees working on IGA, and it is now almost half of it.
principal IGA consultant and partner at Fortigi
One Identity Active Roles provides excellent reporting and auditing functionality, allowing administrators to track permissions, actions, and responsibilities effectively.
solution architect/ engineer at APEX.IT Sp. z o.o.
Automation has really reduced the time spent on user provisioning, access management, or access changes by around 40 to 60 percent, which has significantly improved team productivity.
Technical Specialist at VDA Infosolutions Pvt. Ltd.
User onboarding time reduced by around seventy to eighty percent, from thirty to forty-five minutes to under ten minutes.
Senior Business Development Executive at DigitalTrack Solutions Ind Pvt Ltd
 

Customer Service

Sentiment score
6.6
Omada Identity offers fast, knowledgeable support with varying ratings; improvements needed in documentation and response times.
Sentiment score
6.6
One Identity Active Roles' support is knowledgeable and efficient, with room for improvement in escalation processes for complex issues.
The vendor support needs improvement because we have reported serious incidents that remain unresolved.
Lead Cyber Security Architect at Ernst & Young
Maintenance is necessary, and aside from that, if there are issues with Salesforce cloud, then Omada Identity may go down.
IT Analyst at a manufacturing company with 10,001+ employees
The customer support for Omada Identity is excellent.
Senior IT Support Technician at a manufacturing company with 10,001+ employees
They are ready to provide support at any time.
Technical Specialist at VDA Infosolutions Pvt. Ltd.
The support team is knowledgeable about the product and AD environments.
Network Security Engineer at DigitalTrack Solutions Private Limited
Support is usually responsive for critical issues and provides solid practical guidance for AD workflow problems.
Cyber Security Analyst at a tech vendor with 51-200 employees
 

Scalability Issues

Sentiment score
7.4
Omada Identity is praised for its scalability and integration, despite occasional setup challenges and API rate limit issues.
Sentiment score
7.0
One Identity Active Roles efficiently scales in complex environments, supporting automation, centralized administration, and robust performance for growing organizations.
The scalability of Omada Identity is excellent; they offer flexible pricing for licenses, accommodating both full accounts and lighter identities, which makes it truly scalable.
Identity Access Management (IAM) Engineer at Draexlmaier
Omada Identity is a top-growing tool that is booming in the market.
IT Analyst at a manufacturing company with 10,001+ employees
Omada Identity scales very well for our organization.
Iam Security Specialist at a insurance company with 1,001-5,000 employees
One Identity Active Roles works well in hybrid environments, handling both on-premises and cloud identities from a single platform.
Senior Business Development Executive at DigitalTrack Solutions Ind Pvt Ltd
It is commonly used in medium to large organizations managing complex Microsoft Active Directory and hybrid identity environments.
Professional Services Consultant at Check Point Software
The platform can scale without needing a complete redesign.
Senior Technical Support Executive at digital track
 

Stability Issues

Sentiment score
7.6
Omada Identity is stable, rated 9/10, with minor performance issues during updates and complex integrations in cloud environments.
Sentiment score
8.3
One Identity Active Roles is stable and reliable for user management, with minimal downtime and consistent enterprise performance.
In terms of stability, I rate Omada Identity a nine out of ten.
Identity Access Management (IAM) Engineer at Draexlmaier
We have experienced too many unexpected errors on a daily basis.
Lead Cyber Security Architect at Ernst & Young
Omada Identity is a stable and reliable tool.
IT Analyst at a manufacturing company with 10,001+ employees
Overall, One Identity Active Roles has proven to be a stable, reliable, and well-suited solution for managing Active Directory at scale.
Sr BDM at Digitaltrack solutions private limited
Overall, I consider One Identity Active Roles to be a stable solution, suitable for enterprise-grade environments.
Sr.Technical Support Executive at Digitaltrack Solution Private Limited
Consistently performing for daily operations like automation and user management without major downtime reported.
Associate Technical Desktop Support at Digitaltrack
 

Room For Improvement

Omada Identity struggles with an outdated interface, poor performance, limited customization, and complex integration, affecting overall efficiency.
One Identity Active Roles needs simpler setup, modern UI, better reporting, cloud integration, documentation, and support for administrators.
For someone unfamiliar with Omada Identity, comprehensive documentation would greatly enhance user understanding, which I believe is essential for clients and vendors.
Security Delivery Senior Analyst at a tech vendor with 10,001+ employees
The biggest issue, which is the reason why we are transitioning from their product to SailPoint, is the overall user experience.
Manager at a manufacturing company with 5,001-10,000 employees
There is room for improvement in Omada Identity, primarily in customization for administrators; many custom tasks require contacting providers even for simple changes.
Identity Access Management (IAM) Engineer at Draexlmaier
The current REST API feels like an afterthought, and my developers want the ability to operate through CI/CD pipelines instead of logging into the GUI.
Identity and Access Management Specialist at a university with 10,001+ employees
Improving documentation and providing more guided implementation resources would help organizations accelerate deployment and reduce dependency on external support.
Sr.Technical Support Executive at Digitaltrack Solution Private Limited
Stronger, more seamless integration with cloud and hybrid environments like Azure AD, along with enhanced real-time reporting dashboards and easier troubleshooting tools, would help in faster issue resolution and a better overall administration experience.
Senior System Administrator at 3i Infotech
 

Setup Cost

Omada Identity is seen as cost-effective on-premise, but cloud options are pricier, requiring negotiation for better deals.
One Identity Active Roles offers high ROI by automating identity management, justifying its enterprise-grade pricing for medium to large businesses.
It remains less expensive compared to SailPoint's AI offerings.
Senior Analyst at Toll Holdings Limited
They are lower than some of their competitors.
Manager at a manufacturing company with 5,001-10,000 employees
the product itself is said to have a good price, although the support can be expensive.
Identity Access Management (IAM) Engineer at Draexlmaier
It is quite expensive, costing more than 50 euros per identity.
solution architect/ engineer at APEX.IT Sp. z o.o.
I think our total was in the seven-figure range for a couple of years of service.
Director, Identity & M365 Engineering at a healthcare company with 10,001+ employees
The initial investment includes licensing, infrastructure setup, and implementation effort, with licensing typically based on the number of managed users or accounts, which can increase costs in large environments.
Sr.Technical Support Executive at Digitaltrack Solution Private Limited
 

Valuable Features

Omada Identity offers robust governance, customization, and security features with seamless integration and automation to streamline identity management operations.
One Identity Active Roles streamlines Active Directory management with automation, role-based access, and auditing, enhancing efficiency and security.
Omada Identity helps automate reviews of access requests and reroutes them to appropriate people, which is what it should do; it really assists in reducing the workload time.
Identity Access Management (IAM) Engineer at Draexlmaier
You can really do it codeless by creating a custom process with the process designer, adding the building blocks of the process designer into the process, and then getting it to work.
principal IGA consultant and partner at Fortigi
The integration with those systems helps my workflow and saves time considerably because I can manage all the accesses and assignments through Omada Identity at once, eliminating the need to add a license through Azure or a mailbox through Exchange.
Senior IT Support Technician at a manufacturing company with 10,001+ employees
It's improved our security posture. It has limited access to our crown jewels, where all our identities lie within Active Directory.
IAM Specialist
It helps in removing custom Active Directory delegation, which enhances security by eliminating unnecessary privileges, addressing identity-based breaches by reducing the number of Active Directory delegations.
Head of Global Digital Identity Services at a hospitality company with 10,001+ employees
Dynamic groups are also one of the best features, eliminating the need to add or manage members manually.
Technical Specialist at LSEG
 

Categories and Ranking

Omada Identity
Ranking in User Provisioning Software
5th
Average Rating
8.0
Reviews Sentiment
6.6
Number of Reviews
58
Ranking in other categories
Identity Management (IM) (5th), Identity and Access Management as a Service (IDaaS) (IAMaaS) (7th), Customer Identity and Access Management (CIAM) (7th), Identity Governance Administration (IGA) (3rd)
One Identity Active Roles
Ranking in User Provisioning Software
3rd
Average Rating
8.6
Reviews Sentiment
6.9
Number of Reviews
88
Ranking in other categories
Active Directory Management (1st), Non-Human Identity Management (NHIM) (1st)
 

Mindshare comparison

As of June 2026, in the User Provisioning Software category, the mindshare of Omada Identity is 5.8%, down from 6.5% compared to the previous year. The mindshare of One Identity Active Roles is 5.6%, down from 6.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
User Provisioning Software Mindshare Distribution
ProductMindshare (%)
One Identity Active Roles5.6%
Omada Identity5.8%
Other88.6%
User Provisioning Software
 

Featured Reviews

AmitRathod - PeerSpot reviewer
Senior Analyst at Toll Holdings Limited
Identity governance has automated lifecycle workflows and strengthens access risk control
Omada Identity has a very good and easy automated onboarding and offboarding process which provisions correct system access from day one when employees or contractors join, and it automatically revokes their access and prevents orphan accounts when they leave. It provides role-based transfers which seamlessly upgrade user permissions when individuals change departments or roles, ensuring they only have the privileges necessary for their new positions. For risk mitigation and intelligent analytics, it leverages machine learning to uncover vulnerabilities, recommends appropriate access roles, and flags anomalous user behavior before it becomes a security threat. Omada Identity also extends strict governance controls and life cycle tracking to AI agents, service accounts, and API keys, securing the expanding IT infrastructure. It allows businesses to map their paper-based approval process into automated drag-and-drop digital workflows without relying on complex custom coding and provides a centralized self-service portal for employees to request temporary or permanent access to specific applications with proper approval from one or two level approvers, which includes built-in routing to the correct approvers. The value received from Omada Identity at the start was significant, particularly due to its codeless configuration, allowing us to map our approval process into automated drag-and-drop digital workflows without excessive complexity. For access requests, we established a centralized self-service portal to manage temporary or permanent access requests with appropriate approvals. Omada Identity uses machine learning to uncover vulnerabilities, recommending access roles and flagging anomalous behavior before it becomes a threat, providing confidence through initial POCs leading to a complete deployment.
Varun Mehra - PeerSpot reviewer
collaboration support engineer8 at a retailer with 11-50 employees
Automation has transformed onboarding and access control and now streamlines daily governance
While One Identity Active Roles is a strong identity and access management solution overall, there are a few areas where it could improve. One challenge we experienced was the initial setup and configuration complexity. Deploying workflows, policies, and delegation models require careful planning and a good understanding of the Active Directory environment. For organizations without experienced administrators, the learning curve can feel quite steep in the beginning. The user interface could also be more modern and intuitive. Some administrative tasks require navigating through multiple menus and the overall experience could be simplified for faster day-to-day management. Another area for improvement is reporting and customization. While the auditing features are good, creating highly customized reports sometimes requires additional efforts or scripting knowledge. More built-in reporting templates and easier dashboard customization would be helpful. We have also noticed that troubleshooting workflows or synchronization issues can occasionally take time because the logs can be very detailed and technical. Better diagnostic tools and simpler error explanations would improve the operational experience. That said, once the platform is properly configured and maintained, it performs reliably and delivers strong automation, delegation, and governance capabilities. One additional area where One Identity Active Roles could improve is cloud integration and hybrid environment management. While it works well with Active Directory and the Microsoft environment, organizations moving heavily towards cloud-first infrastructure may want even deeper and more seamless integration with modern SaaS platforms and identity providers. Performance optimization in large environments could be improved. In very large enterprise deployments with complex workflows and multiple managed domains, some administrative actions and synchronization tasks can occasionally feel slower than expected. Another point is documentation and onboarding resources. The product is feature-rich, but some advanced configurations require going through extensive documentation. More practical examples, guided setup wizards, and easier to follow best practice guides would help new administrators adopt the platform faster. Overall, the core functionality is solid, and most of the pain points are related more to usability, complexity, and modernization rather than the reliability. One additional improvement I would mention is around integration flexibility with third-party ITSM and DevOps tools. While the platform integrates well within Microsoft-centric environments, broader out-of-the-box integration and simpler API workflows for non-Microsoft ecosystems would make deployment and automation easier for organizations using diverse infrastructure. Another area is upgrade and migration simplicity. In enterprise environments, version upgrades and environment migration sometimes require careful planning and testing. Streamlining that process with more automated compatibility checks and migration assistance would reduce operational overhead.
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Top Industries

By visitors reading reviews
Financial Services Firm
14%
Manufacturing Company
11%
Computer Software Company
7%
Government
6%
Outsourcing Company
21%
Financial Services Firm
8%
Computer Software Company
8%
Manufacturing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise5
Large Enterprise50
By reviewers
Company SizeCount
Small Business96
Midsize Enterprise14
Large Enterprise42
 

Questions from the Community

What is your experience regarding pricing and costs for Omada Identity Cloud?
My experience with the pricing, setup cost, and licensing of Omada Identity is good. Omada team provides effective support regarding these aspects, making the setup cost and licensing processes man...
What needs improvement with Omada Identity Cloud?
I would suggest improvements for Omada Identity, specifically regarding the user interface in version 15. Coming from version 14, I find the new UI a bit difficult to navigate, making it challengin...
What is your primary use case for Omada Identity Cloud?
My main use case for Omada Identity involves working on email templates, email notifications, event definitions, user groups, user identities, global instance management, asset management, asset in...
What is your experience regarding pricing and costs for One Identity Active Roles?
The pricing, setup cost, and licensing for One Identity Active Roles are enterprise-oriented and typically based on the number of managed users or accounts. While setup requires moderate implementa...
What needs improvement with One Identity Active Roles?
One Identity Active Roles can be improved with a more modern user interface, better reporting and analytics capabilities, simplified workflow customization, improved troubleshooting tools, and stro...
What is your primary use case for One Identity Active Roles?
One Identity Active Roles serves as our centralized Active Directory administration platform for identity lifecycle management, including automated user provisioning, delegated administration, role...
 

Also Known As

Omada Identity Suite, Omada Identity Cloud
Quest Active Roles
 

Overview

 

Sample Customers

Bayer, ECCO Shoes, Vattenfall, NuStar Energy, Unicredit, Schiphol Group, BMW Group, Deutsche Leasing
City of Frankfurt, Moore Public Schools, George Washington University, Transavia Airlines, Howard County, MD. See all stories at OneIdentity.com/casestudies
Find out what your peers are saying about Omada Identity vs. One Identity Active Roles and other solutions. Updated: June 2026.
899,324 professionals have used our research since 2012.