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Omada Identity vs One Identity Active Roles comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 6, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.4
Omada Identity's high initial cost is offset by reduced maintenance costs, improved security, and process efficiency, but ROI measurement is challenging.
Sentiment score
7.4
One Identity Active Roles enhances efficiency and security, reduces workload and risks, delivering quick returns and increased user satisfaction.
One Identity Active Roles provides excellent reporting and auditing functionality, allowing administrators to track permissions, actions, and responsibilities effectively.
It has saved 90% of the time compared to before.
 

Customer Service

Sentiment score
6.8
Omada Identity's technical support is praised for responsiveness, but outdated documentation and inconsistent response times pose challenges.
Sentiment score
7.7
One Identity Active Roles support is responsive and effective, with occasional delays; users rate it between seven and ten.
We do not contact their technical support directly because we have a service agreement already in place with them with some dedicated and some non-dedicated resources.
One Identity's support is great.
I rate customer service and support as a seven because, although they are helpful when needed, there can be delays in responding to tickets and finding necessary fixes.
Sometimes having a fix for a bug takes too much time.
 

Scalability Issues

Sentiment score
7.6
Omada Identity is praised for its scalability in cloud and hybrid environments, despite minor performance and customization feedback.
Sentiment score
7.8
One Identity Active Roles is scalable for large user bases, efficiently managing multiple directories and automating tasks.
It is very beneficial for large and complex environments.
If you are a major enterprise customer, it is a matter of scaling out on resources with more memory, disk, and CPU power.
The solution is highly scalable, with a scalability rating of nine.
 

Stability Issues

Sentiment score
7.6
Omada Identity is stable, with minimal issues, occasional bugs, and high ratings for reliability and performance.
Sentiment score
7.4
One Identity Active Roles is generally stable with minimal maintenance, but occasional performance lags and updates are needed.
There were no major problems with One Identity Active Roles.
We haven't had any glitches.
I would rate the stability as a seven because there are sometimes performance issues, which require restarting the services.
 

Room For Improvement

Omada Identity needs UI improvements, better scalability, integration, documentation, and cost-effective upgrades, with enhanced API and automation.
One Identity Active Roles needs better web interface customization, scripting support, integration, user interface scalability, and improved workflows and security.
The biggest issue, which is the reason why we are transitioning from their product to SailPoint, is the overall user experience.
A way to connect to various directories and integrate with cloud directories would be beneficial.
Enhancements to the console are also necessary because it is more confusing than the web interface.
The user interface needs to be more modern and scalable.
 

Setup Cost

Omada Identity offers cost-effective on-premises pricing, though cloud options are pricier, with flexible negotiations available for enterprises.
One Identity Active Roles uses a user-based licensing model with high costs but offers significant ROI and flexibility.
They are lower than some of their competitors.
It is quite expensive, costing more than 50 euros per identity.
The pricing is high.
The pricing of One Identity Active Roles is expensive, but the return on investment justifies the cost, allowing for savings in other areas.
 

Valuable Features

Omada Identity provides governance, customization, integration, and automation for efficient identity lifecycle management with advanced reporting and strong API connectivity.
One Identity Active Roles enhances security and management with robust access control, automation, integration, and centralized directory management.
Technically, the product does everything one would expect from an identity and access management platform.
It's improved our security posture. It has limited access to our crown jewels, where all our identities lie within Active Directory.
It helps in removing custom Active Directory delegation, which enhances security by eliminating unnecessary privileges, addressing identity-based breaches by reducing the number of Active Directory delegations.
It is very intuitive and close to the native tools.
 

Categories and Ranking

Omada Identity
Ranking in User Provisioning Software
3rd
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
48
Ranking in other categories
Identity Management (IM) (4th), Identity and Access Management as a Service (IDaaS) (IAMaaS) (5th), Customer Identity and Access Management (CIAM) (3rd)
One Identity Active Roles
Ranking in User Provisioning Software
5th
Average Rating
8.6
Reviews Sentiment
7.2
Number of Reviews
25
Ranking in other categories
Active Directory Management (5th), Non-Human Identity Management (NHIM) (5th)
 

Mindshare comparison

As of May 2025, in the User Provisioning Software category, the mindshare of Omada Identity is 6.2%, up from 6.1% compared to the previous year. The mindshare of One Identity Active Roles is 4.3%, up from 4.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
User Provisioning Software
 

Featured Reviews

Pernilla Hulth - PeerSpot reviewer
The interface is easy to use and gives you a solid overview
The cloud-based deployment was straightforward, but the on-prem deployment was in a highly complex ecosystem. Omada has matured since then. I wouldn't say that it isn't straightforward, but it depends on the customer. A standard deployment is relatively easy, but it can be more painful if you need a lot of customization. We deployed the cloud solution in around four months, nearly meeting the 12-week benchmark. The on-prem deployment took three years. It was a highly complex ecosystem that was dependent on other systems. Depending on the size of your environment, you need a product owner and some specialists for maintenance. My last customer was a university with a complex environment. They had around 12 people involved in maintenance at that organization. Typically, it's between 2-5 people.
Grzegorz Kosela - PeerSpot reviewer
Task automation simplifies user and delegation management while offering a customizable interface
Currently, task automation, like provisioning, deprovisioning, and reprovisioning, is very effective. When a user moves from one organization to another, it automatically changes their group membership and performs similar functions. Secondly, the granular delegation feature is very nice and much simpler and easier than it is natively in Microsoft. Two years ago, One Identity Active Roles was under Dell. It was quite poor. However, now, there have been notable improvements, such as faster system processing, better logging, enhanced information, and a more user-friendly interface. Once it was sold by Dell, things got better. The interface became a bit more user-friendly. The Angular user interface is much more flexible for adjusting to customer needs, and a completely new and customizable one can be created, aligning with all settings and scripts required by a customer. The ease of managing on-prem and cloud-based directories through a single pane of glass is good. I'd rate it nine out of ten. The solution's ability to provision and deprovision resources and directories like Azure AD is very simple, especially when you can integrate with the HR system and grab some data from HR. It's actually fully automatic. I don't need to even touch it. It's helped increase operational efficiency by 50%. It's helped decrease security problems around privileged accounts. We were able to decrease the number of privileged accounts and have been able to delegate more effectively. We decreased the number of high-level permissions that administrators had. For example, if someone is a DNS administrator, he has access only as far as the specific actions he needs to handle. We don't need to give away such high privileges for such a daily job. It's helped clarify roles and access. It's helped reduce identity-based breaches. If someone leaves a company, we can easily undo provisioning and close accounts. We can generate reports to see which people have which permissions and at what times. We've just integrated with our HR system. It helps us follow activated and deactivated users. I'd rate the granular controls on offer ten out of ten. We've saved on manpower in terms of the work of the administrators. There's good reporting and functionality, and it's very transparent. You can connect more than one directory and manage everything from one pane. You can do many things from one interface.
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Top Industries

By visitors reading reviews
Financial Services Firm
16%
Computer Software Company
13%
Manufacturing Company
8%
Government
7%
Computer Software Company
17%
Financial Services Firm
12%
Healthcare Company
7%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Omada Identity Cloud?
As an administrator, we benefit from a lot of functionality that is available out of the box, but it is also configurable to meet our specific needs.
What is your experience regarding pricing and costs for Omada Identity Cloud?
They are positioned at a good price point. They are lower than some of their competitors.
What needs improvement with Omada Identity Cloud?
The biggest issue, which is the reason why we are transitioning from their product to SailPoint, is the overall user experience. From a technical perspective, it is a very good product, but from an...
What is your experience regarding pricing and costs for One Identity Active Roles?
The product is expensive, but if you want to save money, the delegation set-up process is quite easy. After setting up Active Roles once, defining the delegation model, it is very efficient, almost...
What needs improvement with One Identity Active Roles?
One area for improvement would be the Entra ID side, including better delegation for Entra ID objects and more granular permissions. We would also like to see better Entra ID license management usi...
 

Also Known As

Omada Identity Suite, Omada Identity Cloud
Quest Active Roles
 

Overview

 

Sample Customers

Bayer, ECCO Shoes, Vattenfall, NuStar Energy, Unicredit, Schiphol Group, BMW Group, Deutsche Leasing
City of Frankfurt, Moore Public Schools, George Washington University, Transavia Airlines, Howard County, MD. See all stories at OneIdentity.com/casestudies
Find out what your peers are saying about Omada Identity vs. One Identity Active Roles and other solutions. Updated: April 2025.
850,028 professionals have used our research since 2012.