I'm very satisfied with the customer service. And usually, whenever we have any issue or details, we get to the person for the support. I'm really satisfied with the service. Within a few minutes or within a few hours, the support person will be available.
Chief Information Officer at Solutions Business Technology
Aug 9, 2020
It doesn't have quite the flexibility of a Tableau or something like that. Many users are more comfortable with Tableau and I'm not quite sure why that is right now, but it seems to be the case.
Sometimes, we need to make sure that the configuration stays consistent across the reporting instances. They all connect to the same database. So, it shares that same backend, but the reporting services itself can also be configured. On the application level, for reporting level. And it is, based on my own experience, it is a manual effort to make sure that the reporting servers are configured the same across the environment.