ManageEngine Applications Manager offers an intuitive dashboard that combines flexibility and affordability for comprehensive IT monitoring. Supporting over 80 applications and servers, it provides agentless monitoring and seamless integration with other management tools.
| Product | Mindshare (%) |
|---|---|
| ManageEngine Applications Manager | 0.9% |
| Dynatrace | 5.3% |
| Datadog | 4.6% |
| Other | 89.2% |
| Type | Title | Date | |
|---|---|---|---|
| Category | Application Performance Monitoring (APM) and Observability | Jun 21, 2026 | Download |
| Product | Reviews, tips, and advice from real users | Jun 21, 2026 | Download |
| Comparison | ManageEngine Applications Manager vs Datadog | Jun 21, 2026 | Download |
| Comparison | ManageEngine Applications Manager vs Dynatrace | Jun 21, 2026 | Download |
| Comparison | ManageEngine Applications Manager vs Splunk AppDynamics | Jun 21, 2026 | Download |
| Title | Rating | Mindshare | Recommending | |
|---|---|---|---|---|
| Datadog | 4.3 | 4.6% | 97% | 211 interviewsAdd to research |
| Zabbix | 4.2 | 2.2% | 95% | 109 interviewsAdd to research |
| Company Size | Count |
|---|---|
| Small Business | 4 |
| Midsize Enterprise | 3 |
| Large Enterprise | 10 |
| Company Size | Count |
|---|---|
| Small Business | 78 |
| Midsize Enterprise | 43 |
| Large Enterprise | 74 |
ManageEngine Applications Manager stands out with its ability to monitor applications, servers, databases, and IT infrastructures, making it ideal for small to medium businesses seeking a scalable and cost-effective solution. Users benefit from customizable Service Level Management rules, effective Kubernetes monitoring, and frequent software updates. However, there is room for enhancement in agent stability under heavy load conditions, overall scalability, deeper data analysis capabilities, and user experience improvements. Organizations leverage it for application performance monitoring, IT infrastructure management, and service management, incorporating it for application modernization, JVM parameter analysis, and automatic alarm settings. It also facilitates application discovery, dependency mapping, troubleshooting, and cloud service evaluation.
What are the key features of ManageEngine Applications Manager?ManageEngine Applications Manager is implemented across various industries for monitoring SQL databases, service incidents, and IT service management. It supports application discovery and troubleshooting, enhancing management of IT services and asset modules. Companies also use it to evaluate potential cloud service options.
ManageEngine Applications Manager was previously known as Applications Manager.
Certis Europe, Financial Domain, SaaS Office Suite, On Demand TV, Parliament's IT Systems, Sastra Technologies, UniServity
| Author info | Rating | Review Summary |
|---|---|---|
| Senior System Engineer at Qatar Petroleum | 3.5 | I've used ManageEngine Applications Manager for three years and appreciate its ease of use and deployment, though feature rollout is slow and monitoring isn't ideal. It offers cost savings, and I chose it over SolarWinds for its pricing. |
| Project Coordinator at United Al Saqer Group LLC | 4.0 | I use ManageEngine Applications Manager for incident management and monitoring, but its asset inventory needs improvement. Achieving approximately 70% ROI, it is valuable for service management without the need to consider alternate solutions or cloud providers. |
| General Manager at Qwikcilver | 3.5 | ManageEngine Applications Manager effectively supports IT infrastructure monitoring, with its Service Level Management rules engine being particularly flexible and customizable. However, its integration with third-party tools needs enhancement. I switched from CRM applications due to better usability and cost-effectiveness. |
| Senior Presales/Business Developement at a tech vendor with 10,001+ employees | 3.0 | We use ManageEngine Applications Manager primarily for application modernization and performance monitoring. It's decent for SMBs, but its agent crashes under heavy load, lacks scalability, and needs OpenTelemetry and AIOps improvements, unlike top-rated solutions like Dynatrace and AppDynamics. |
| System administrator at Nigeria LNG Limited | 4.0 | I am impressed with ManageEngine Applications Manager's simple reporting feature and have experienced ROI with its use. However, I would like to see improvements in its ability to track services. I haven't considered other solutions or providers. |
| Manager at a tech vendor with 5,001-10,000 employees | 4.5 | I use ManageEngine Applications Manager primarily for monitoring because it offers an affordable price compared to competitors. I appreciate its straightforward setup due to helpful documentation. However, it lacks AI integration, requiring manual configuration. I haven't tried other solutions. |
| Executive-Recruitment at Tech Mahindra Limited | 2.0 | I found ManageEngine unstable and merely a record-keeping system, lacking an IT framework, easy configurability, and integrated solutions. Implementation is difficult, and its functional scalability significantly lags competitors like ServiceNow. |
| Enterprise Senior Account Manager Sales at a tech services company with 51-200 employees | 4.0 | As a reseller, I value ManageEngine's ITSM and competitive pricing in Pakistan. However, it lacks an SIEM solution, and customer service faces compliance challenges, despite being stable and scalable. |
| Network Security and Infrastructure Engineer at a tech services company with 201-500 employees | 4.0 | I have used ManageEngine Applications Manager for over two years, valuing its Kubernetes monitoring, stability, and scalability. While setup was straightforward, I'd improve dashboard readability. Overall, I rate it an 8/10. |
| CEO at AXIOVISTA spa | 4.0 | I use ManageEngine for application monitoring and services, valuing its price, flexibility, and integration with other tools, backed by excellent support. While it could improve data post-processing and has limitations in complex environments, I rate it 8/10. |
I use application discovery and dependency mapping. It helps with managing application health.
What I like about ManageEngine Applications Manager is the ease of use and ease of deployment. I cannot remember anything specific for future updates of the product.
The new features take a lot of time to be implemented, and that could be improved about ManageEngine Applications Manager. If I were requesting a new feature that is not existing, making it available takes time.
I have been working with ManageEngine Applications Manager for three years.
I assess the impact of real-user monitoring of this product on my application's performance as not good. I am not satisfied with monitoring.
They are helpful, but all the new feature deployment takes a lot of time, so it is not very responsive.
It is very easy to deploy ManageEngine Applications Manager.
I can do it all alone, all by myself, without any help.
It does provide some cost savings and some return on investment.
I am satisfied with the licensing cost for ManageEngine Applications Manager.
Before choosing ManageEngine Applications Manager, I thought of SolarWinds as an alternative. Price is a big factor in why I chose ManageEngine instead of SolarWinds.
I work with other vendors too, not only with ManageEngine. I do not use synthetic transaction monitoring capabilities of this product. I am a customer, not a partner, in my business relationships with ManageEngine. My review rating for this product is 7.
The primary use case is for services and incident management.
The anomaly detection feature helps with maintaining the system's health. It is regarding our IT incident center.
ManageEngine is for incident management and monitoring.
The inventory of assets needs improvement. The asset inventory.
I have been using it for a long time. It has been almost ten years.
I would rate the stability an eight out of ten.
I would rate the scalability a nine out of ten. There are around four to five end users.
The customer service and support are okay.
Positive
The deployment took a couple of hours. One person is enough for both deployment and maintenance.
We do quarterly maintenance.
There is around 70% ROI.
I would rate the pricing a seven out of ten, with one being cheap and ten being expensive.
Overall, I would rate the solution an eight out of ten.
Our primary application of this solution revolves around IT infrastructure monitoring. We focus on alert consolidation from core network and service levels to enhance our service management framework.
Implementing this solution has substantially streamlined our asset management processes and enabled proactive issue detection, facilitating quicker resolutions and enhancing our operational efficiency remarkably.
The Service Level Management (SLM) rules engine stands out due to its flexibility and customization capabilities, making it an invaluable tool for tailoring processes to our specific needs. The ease of maintenance provided by the presentation layer also significantly enhances our workflow efficiency.
The integration process with third party tools poses some challenges; enhancing the robustness of these integrations could greatly improve overall functionality and user experience.
I have been using ManageEngine Applications Manager for approximately five years, engaging with it extensively daily for various operational needs within my organization.
Stability is excellent, especially post-implementation, although upgrades have presented some challenges that are improving over time.
The solution scales effectively up to 10,000 users without any noted issues, demonstrating robust scalability within this user range.
Recent improvements in customer support are noted, with better responsiveness and support quality experienced in the past six to eight months.
Neutral
Before adopting ManageEngine, I utilized CRM applications and Amdocs solutions. The switch was motivated by the user-friendliness and cost-effectiveness of ManageEngine, which better met our organizational needs.
The initial setup is described as straightforward, particularly for users with basic to intermediate experience, facilitating a smooth start with the product.
The solution is noted for its cost-effectiveness, a crucial consideration for potential users.
Overall,I rate the solution a seven out of ten.
There are many purposes for which ManageEngine Applications Manager gets used in our company. If I have to list a few use cases of the solution, it would be more on the application modernization part and the monitoring of the performance of those applications. If you want to know something specific, then maybe I can drill down into it.
I wouldn't rate ManageEngine Applications Manager at the top. I rate products like Dynatrace and AppDynamics high in terms of rating. ManageEngine is an okay product for SMB-type customers, which includes small to medium businesses. It offers some APM features but is not as expensive as some of its competitors' products.
ManageEngine Applications Manager is a solution that does agent-based monitoring, which means that there is an agent, a piece of software installed on the endpoints to collect the data. The agent often crashes when there is too much load on the application side. If a sudden storm of data comes in, the agent crashes down most of the time. The solutions' aforementioned issues need to be considered from a scalability point of view, as it needs to improve.
From the scalability and coverage points of view, ManageEngine Applications Manager does not cover all the technologies. There is space for improvement in the aforementioned area.
OpenTelemetry is the thing right now in the market from the APM side. OpenTelemetry is one feature that is expected in future releases of the solution. AIOps feature of ManageEngine Applications Manager can be improved, though we need to consider that it is still at a very initial stage. OpenTelemetry, scalability, stability of the product, and the coverage, which includes the various technological support, are some areas that need improvement.
I have been working as a system integrator for ManageEngine Applications Manager for a decade, which is like eight to ten years.
I work with large customers and medium-sized customers. ManageEngine Applications Manager is more suitable for small and medium-sized customers, not for large enterprises.
The technical support for ManageEngine is average. I rate the technical support a five or six out of ten.
The support team is responsive, but the product has limitations. The support can give you support only as long as this product has a capability. When the product limitation comes in, obviously, the support team also cannot help. Most of the time, the support team takes certain requests into the enhancements section, which go to the product team, and then it takes one or two quarters of a year to get those features included. Based on my observation, whenever we requested a feature, the request went into the product development life cycle, and it used to take a year to have those features included, frustrating the customer.
Neutral
ManageEngine Applications Manager's installation is pretty easy. Managing the entire installation process is quite easy since it is self-explanatory in nature. Anybody who is new to the product can get it installed.
The time taken to deploy the solution depends on the kind of environment you are in, along with the complexity involved in that environment. If you were to ask me for installation, it should not take more than a week to ten days.
A lead, a couple of developers, and one administration making it a total of four people are required for deployment.
The solution is deployed on-premises.
ManageEngine Applications Manager's price is low. Price-wise, it is a cheap tool. It does way better than the products from its competitors when it comes to pricing.
The solution's licensing model is subscription-based, in which yearly payments are to be made. You can opt for a perpetual or a subscription-based model, so they offer both options.
When you buy a subscription-based model, then your support is included. When you buy a perpetual model, you must buy a separate support yearly.
Maintenance is pretty low when it comes to products like ManageEngine Applications Manager, so one or two people are needed.
To those planning to use the solution, I would say that if your requirements are straightforward, you can choose the tool depending on the use cases you are looking to build. You can go for ManageEngine Applications Manager if you have a fairly medium kind of environment, which includes small to medium kind of environments, with not much workload or complexity, and the price is a factor. If your needs don't fit the aforementioned details, you have Dynatrace and AppDynamics in the market.
Overall, I rate the solution a six out of ten.
I am impressed with the tool's reporting feature which is simple.
I would like the solution to improve the ability to track services.
I have been using the solution for more than four to five years.
I would rate the solution's stability an eight point five out of ten.
I would rate the solution's stability a seven out of ten.
The tool's tech support should be faster.
The solution's setup is straightforward.
I have seen ROI with the tool's use.
The solution's licensing costs are yearly.
I would rate the solution an eight out of ten.
My use case for ManageEngine Applications Manager is monitoring.
What I like most about ManageEngine Applications Manager is its price point, apart from its technicalities. The solution is cheaper than its competitors.
ManageEngine Applications Manager has helpful documentation that makes setting it up straightforward.
An area for improvement in ManageEngine Applications Manager is artificial intelligence. If AI is integrated into the solution, it'll be a piece of cake. Currently, it's all configured manually.
I've been using ManageEngine Applications Manager for more than three months now.
I haven't encountered any stability issues from ManageEngine Applications Manager.
ManageEngine Applications Manager is scalable to up to ten thousand monitors, so it's suitable for a large-scale enterprise.
The technical support for ManageEngine Applications Manager is good, but there's still room for improvement. As I had a good experience, I'm rating support as four out of five.
I haven't tried other solutions apart from ManageEngine Applications Manager.
The initial setup for ManageEngine Applications Manager was straightforward because of the helpful documentation that guided me through the process.
The installation and configuration of the solution didn't take me more than two hours.
I implemented ManageEngine Applications Manager without help from a third party because of the precise steps.
ManageEngine Applications Manager has reasonable pricing. It's more affordable than other solutions in the market.
My company has an instance-based license for ManageEngine Applications Manager. You can purchase a yearly subscription or a perpetual license.
As ManageEngine Applications Manager is cheaper than competitors, I rate it as four out of five, price-wise.
The standard license covers most features, but you can still have some paid add-ons.
I'm part of the team that uses ManageEngine Applications Manager.
I'm using the professional edition of ManageEngine Applications Manager.
In the company, about twenty-five people use ManageEngine Applications Manager. Two people maintain the solution.
I use ManageEngine Applications Manager almost daily. I have no idea if there's a plan to increase the solution usage within the company.
I would recommend ManageEngine Applications Manager to others for the support quality and price point. The solution covers more than ninety percent of the features compared to other competitors, so ManageEngine Applications Manager is an excellent product to try.
My rating for ManageEngine Applications Manager is nine out of ten.
I am a user as well as a functional person who understands the process, suggests flows, and asks ManageEngine some announcement queries. I internally guided the team through the asset module, problem module, incident module, and change module implementations. That is something I did the last year.
I used it extensively for a year, and prior to that, I was very comfortable.
The main issue with ManageEngine is that it only functions as a record-keeping system, it has never had an IT framework in place.
The necessary flows, KPIs, and SLAs are not easily configurable. It's not an apple-to-apple comparison, but most people are familiar with Remedy, ServiceNow, Azure, or Azure IT ticketing tools, as well as low-code and no-code. The flexibility available versus ManageEngine's system of record is killing rather than helping.
That is the main area of concern.
When ManageEngine releases new or upcoming updates, the usability features or the bare minimum MVP are not taken into account. Some of the fundamentals are seriously lacking in ManageEngine in IT.
None of the solutions meet our expectations. Each solution is half-hearted. Each solution is not well integrated. That is the reality.
The problem is that implementation requires a significant amount of mapping effort. For example, if it is a monitoring system, there should be immediate code operations or immediate server statistics linkage to that server statistics to the thresholds, and the threshold to peak should be too low. The mapping required a significant amount of effort to implement.
In my previous organization, I spent the previous 12 months working with ManageEngine Applications Manager. The implementation of this solution was mandated by my organization.
I used it for one year extensively.
ManageEngine Applications Manager is not stable at all.
Although I have not attempted to scale it, we can increase the number of users. Scalability is limited in terms of functionality, but it is possible in terms of handling users.
We contacted technical support, but the problem is that they acknowledge it, but they always say that this will be part of our next release, which is a product release, or a version release. As a result, it is fundamentally useless to us until it is incorporated into the next version.
I implemented a couple of ServiceNow implementations as a delivery manager. As a result, their ease of understanding, user-friendliness, and dashboarding provides a very comfortable view and comfortable customer satisfaction.
In ManageEngine, we must perform many more queries. We have to create a chart, but those charts are only available as bar charts or pie charts. Fundamentally there are limitations.
I was fortunate to have worked as both an implementer and a user on both of these ticketing tools.
I don't recall, it's been a long time since I raised invoices, and I don't remember the cost.
If I go with ServiceNow and if I go with ManageEngine, I'm willing to pay more if there is a feature that ServiceNow has. We do not have pricing constraints as an organization, because we do have reservations about ManageEngine being functionally scalable.
They have a business relationship with ManageEngine as well as a partnership.
I would rate ManageEngine Applications Manager a four out of ten.
We are resellers of this solution and I'm the enterprise senior account manager.
I'd say that ITSM is a valuable feature, it complies with all the ITSM ITIL features in Pakistan. Our customers appreciate that ManageEngine sends regular updates, upgrading their software several times a year.
ManageEngine should come up with a SIEM solution because we have nothing to pitch to our clients in that regard.
I've been using this solution for five years.
The solution is stable.
The solution is scalable, I have sold it to companies with more than 2,000 users.
Technical support can be problematic. They usually support us from India, but because of compliance requirements, that is not an acceptable support solution in Pakistan. It's a challenge for us.
We also sell SolarWinds which is a better solution but is also much more expensive. They provide better support than ManageEngine, responding to us in an hour or two. We generally offer our clients both ManageEngine and SolarWinds, they are both good products. For an enterprise company, SolarWinds is usually the choice. For small to mid-range organizations, we go with ManageEngine.
The initial setup is very easy. We have limited engineers or IT guys, so we try to train the coordinators to deploy the solution.
This is a subscription-based model and can scale to your requirements. Price is the big issue here in Pakistan and they offer a very good price. We generally get what we ask for and this gives ManageEngine the edge in Pakistan and why other vendors have not been successful here.
I rate this solution eight out of 10.
The primary use case is for monitoring SQL and nodes.
The most valuable feature is the ability to be able to monitor Kubernetes. We noticed to be able to monitor your Kubernetes, you have to do this by using the latest application manager. The service desk is useful for our customers.
One area of improvement is the dashboard should be more readable and available. If I have easy and quick access in a readable format I can see if there is an issue in the company or with a customer.
I have been using ManageEngine Applications Manager for more than two years.
The solution is extremely stable.
The scalability is proven with thousands of company individuals using the solution.
The initial setup is straightforward and not complex.
The annual licensing depends on the number of monitors you have connected. Once you get to two hundred monitors you can see the price reflect.
I would rate ManageEngine Applications Manager an eight out of ten.
We use the ManageEngine suite in many dimensions. We not only use it for application monitoring and troubleshooting; we also do our services through this suite. We manage services in general, and to provide our services, we use the ManageEngine suite. Depending on what a customer needs, we put different modules and applications. Sometimes, the customers buy the solution or software, and sometimes they buy just the services. We put the software as a service.
The main product that we have here is for a banking client, and they have the latest version. Its version, however, varies based on the customer. In general, it is deployed on-premises, and our big customers require it in data centers. We hope to be in the cloud soon.
Its price and the flexibility to deploy are the most valuable. Flexibility is very important, and you can scale from very basic to more complex.
This solution is a part of a complete suite of management tools. So, it can be integrated with other solutions for monitoring networks, which is very important. You can expand it or interconnect it with many other tools, which is a powerful feature.
We have a very good and long relationship with ManageEngine support guys. They provide very good support for us.
They can improve the post-processing of the data. AppDynamics has more powerful tools for post-processing or analytics.
It has some limitations in more complex environments, but because we are free to use different solutions, we try to find what is best for the customers or the problem we are trying to solve.
I have been using this solution for around 12 years.
We have a very long relationship with ManageEngine development and support guys in India. We have direct access to them, and they provide good support. I would rate them a nine out of ten. If we have any problem, we work online with them, which is a very advantageous thing. It is impossible to do the same with other solutions like AppDynamics.
Its price is good.
I would rate ManageEngine Applications Manager an eight out of ten because there are more powerful tools in the market.
