Kryon RPA OverviewUNIXBusinessApplication

Kryon RPA is the #11 ranked solution in best RPA tools. PeerSpot users give Kryon RPA an average rating of 8.0 out of 10. Kryon RPA is most commonly compared to UiPath: Kryon RPA vs UiPath. Kryon RPA is popular among the large enterprise segment, accounting for 67% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a computer software company, accounting for 20% of all views.
Buyer's Guide

Download the Robotic Process Automation (RPA) Buyer's Guide including reviews and more. Updated: June 2023

What is Kryon RPA?

Kryon RPA is a secure, scalable, and cost-efficient RPA (robotic process automation) solution that combines advanced IMR and OCR capabilities to record and execute processes on any application. The solution aims to provide organizations with quick deployment, reliability, and rapid response to change, and is suitable for companies of all sizes.

Kryon RPA Features

Kryon RPA has many valuable key features. Some of the most useful ones include:

  • Credentials vault: Kryon RPA enables you to automate any login process without coding specific credentials into the automation scenario. Each robot can then access the target system with its own dedicated credentials when it is activated.
  • Immutable logs: Kryon RPA secures logs and provides full traceability into activities and robot history, making it easy to audit all mission-critical events and changes. In addition, by securing logs, Kryon RPA ensures that malicious-intended individuals cannot alter or change them.
  • Access controls: With roles and permissions, administrators can assign action-specific permissions to users or groups within the Kryon RPA platform.
  • Multi-tenancy: By implementing Kryon RPA, enterprises can host their RPA solution in the cloud and have the ability to also create separate, secure teams and environments.

Kryon RPA Benefits

There are many benefits to implementing Kryon RPA. Some of the biggest advantages the solution offers include:

  • Total visibility: With Kryon RPA, you gain total visibility where it's needed most. The solution provides actionable intelligence for all the processes across your organization that are fit for automation.
  • Designed for business users: Kryon RPA has an intuitive visual interface, enabling users to record tasks quickly and to easily drag and drop process activities, so they do not have to rely on external resources or in-house developers.
  • Simple to use: Kryon RPA is designed to be intuitive. Interactive, and simple so anyone in the organization can easily deploy and manage Kryon robots.

Reviews from Real Users

Below are some reviews and helpful feedback written by PeerSpot users currently using the Kryon RPA solution.

PeerSpot user, Adam S., Manager, Application Support at a consumer goods company, says, “The bot is typically about twice as fast as a person and more accurate, as long as the data going in is good. That is the biggest advantage. I do like the feature if you find an opportunity that it is very simple to export the recording of that process and import it into Kryon Studio as a starting point to build that automation. It's a really good tool for our business process managers because they can take all that information to their constituents in their departments.”

Another PeerSpot reviewer, a Senior Systems Analyst RPA at a hospitality company, mentions, “We have relied heavily on the the data group base integration features, as well as the email and Exchange integration features. The ability to integrate with Office makes life a lot easier. The ability to integrate with a database is a big perk from a scalability standpoint.”

Guy B., Head of BI and Process Automation at a financial services firm, comments, “The screen capture allows us to interface with systems which don't have an API, or where the API is very expensive, and it allows us to do on-screen integration. The automation process is very user-friendly and the usability is very good. Developers are very satisfied with the system.”

Kryon RPA was previously known as The Leo Platform.

Kryon RPA Customers

HPE

Kryon RPA Video

Kryon RPA Pricing Advice

What users are saying about Kryon RPA pricing:
  • "The price is affordable."
  • "Kryon is slightly more expensive compared to UiPath."
  • Kryon RPA Reviews

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    Damilola Adeleye - PeerSpot reviewer
    Business Automation Developer at Polaris Bank Nigeria Plc
    Real User
    Top 5
    Easy to use and clear documentation with notes explaining each step available
    Pros and Cons
    • "It's very seamless to interact with Excel files and web app pages."
    • "Often, it's difficult to loop through a large data set unless the bot has access to the Excel file with specific settings and shortcodes."

    What is our primary use case?

    We use it to automate some processes that require no human intervention. Currently, we have three projects: dispute resolution, settlement reconciliation, and consolidation.

    What is most valuable?

    I find it very easy to use and customize. The bot can be configured dynamically to use dynamic values, and we can use attended bots to interact with the flow of the bot. Also, it's very seamless to interact with Excel files and web app pages. So far, we have not encountered any issues while building using the action blocks.

    We have also used its functionality to call REST services and SOAP services, and we can make use of JavaScript or Python scripts. There are a lot of functionalities that we can leverage.

    What needs improvement?

    Areas, where I see some room for improvement would be the use of reading details from an Excel file. Most of the time, it's difficult when I say looping through a huge data set, and it's very difficult for the bot to interact with those data sets unless it starts offering the Excel file. As of today, from the reports I've worked with, I noticed that most reports are empty columns and two rows. So if Kryon can associate with that and extract those deposits into a variable, and the tools can easily fit out to column dash and two rows and columns, it will be nice. But as of today, the bot doesn't have the functionality to detect variables. We have to do it on the Excel file itself.

    I also noticed that when it comes to the use of bots, not everyone has the same knowledge, and it can be difficult to do certain research unless you have advanced knowledge of what you need to do. I also noticed that in the community, most people don't use it, and it's quite difficult when you need certain support.

    For how long have I used the solution?

    We started using it about a year ago, in 2022. The version we use is 22.3.1.

    Buyer's Guide
    Robotic Process Automation (RPA)
    June 2023
    Find out what your peers are saying about Kryon Systems, UiPath, Blue Prism and others in Robotic Process Automation (RPA). Updated: June 2023.
    710,326 professionals have used our research since 2012.

    What do I think about the stability of the solution?

    Based on how we use it, it has no breakdowns. It's very stable. I mean, it's been months since we encountered any breakdowns.

    What do I think about the scalability of the solution?

    Everyone has access to it, so around ten people are using Kryon RPA in our organization.

    How are customer service and support?

    We have contacted the customer service and support team before. We were facing some issues with the console, which is the administration page where we see expenses, expanded entries, bots, and successfully run lines. At some point, we were unable to connect to the page, so we had to contact the support team. They came in and resolved the issue.

    The support was good, but our relationship with Kryon's support team is very good. So I would rate it as good.

    How would you rate customer service and support?

    Positive

    How was the initial setup?

    I have in-depth knowledge of Kryon RPA and other similar tools. I have used Ui Path and Blue Prism in the past, and I find Kryon to be similar and easy to use.

    I have a good understanding of all the action blocks and how to use them, which makes it easy for me to set up and use Kryon.

    What about the implementation team?

    I would say the installation is not complex. When we did our own installation for a vendor due to some permissions and restrictions, it took us around two to three days. But normally, if we don't have those issues, I can say the installation is quick and straightforward. It didn't even take me a full day to install and set up the solution.

    What's my experience with pricing, setup cost, and licensing?

    The price is affordable. The license is based on the number of bots and users.

    Which other solutions did I evaluate?

    We had some back and forth using the setting tools of the RPA solution and noticed that other RPAs were costly. We found that Kryon RPA was cost-effective and had features other apps didn't have.

    What other advice do I have?

    I would give Kryon RPA an eight. As a developer, I find it easy to use. The codes are written in a language that is understandable. They also have documentation available on their website that explains how the tools work. The way the tools are built is simple to understand. The steps can be split into different parts, and there can be more than one step for a particular bot. The fundamental aspects of the process build are easy to understand. Additionally, the build has current and account notes explaining what each step does. 

    Overall, Kryon RPA is easy to understand, which is why I gave it an eight. I would definitely recommend using the solution. 

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company has a business relationship with this vendor other than being a customer:
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    PeerSpot user
    Bavaji PShaik - PeerSpot reviewer
    Intelligent Automation Program Manager at a manufacturing company with 10,001+ employees
    Real User
    Excellent end-to-end workflow management but document extraction needs improvement
    Pros and Cons
    • "The user-friendly environment allows for easy learning, and the end-to-end workflow management is excellent."
    • "Kryon RPA need to enhance the robustness of our multi-board architecture to ensure the availability of bots on multiple machines."

    What is our primary use case?

    I have been using it for a few clients and office stations, including banking, insurance, and a major internet provider. 

    What is most valuable?

    The most valuable features of Kryon RPA include exceptional in-build management, simple transcription management, and deployment features. 

    The user-friendly environment allows for easy learning, and the end-to-end workflow management is excellent. Additionally, the maintenance and management costs are comparatively low in terms of licenses, and the adaptability is also noteworthy. Overall, they have developed good features.

    What needs improvement?

    There are a few areas that can be improved. Firstly, Kryon RPA needs to enhance the robustness of its multi-board architecture to ensure the availability of bots on multiple machines. 

    Secondly, Kryon RPA should focus on improving document extraction. When compared to other integrated products, such as those offered by its competitors, its document extraction capabilities need more attention. 

    Additionally, Kryon RPA should work on enhancing the allocation response for multiple bots to maximize their utilization.

    These are the key aspects that require improvement, along with the inclusion of a high availability feature. While I hope the data is stored in the cloud, I'm not entirely certain. However, it's crucial to ensure seamless integration with third-party vendors to enhance the usage of the product console.

    For how long have I used the solution?


    What do I think about the stability of the solution?

    The security aspect of Kryon RPA is good, which is why several banking and financial institutions are using it. As for stability, it ultimately depends on meeting the expectations of the individual customers.

    What do I think about the scalability of the solution?

    I would rate the scalability a seven out of ten.

    How are customer service and support?

    The support provided by Kryon, along with the learning academy and online forums, has been quite responsive.

    How was the initial setup?

    The initial setup of Kryon RPA can be considered moderate. It is neither overly complex nor extremely easy. However, the configuration deployment and client version setup are relatively more user-friendly compared to other products.

    Initially, the deployment was mostly on-premises as we explored the project's capabilities and conducted proofs of concept (POCs). This was during a period when the organization was also using AWS and Azure. However, gradually, we migrated to the cloud to leverage the product's features and capabilities. Initially, on-premises deployment was necessary for testing purposes. Now, the implementation and deployment process has been simplified, and we primarily use cloud apps.

    The initial setup itself only took a few days. However, the duration of implementation and deployment depends on the complexity of the project or process being automated. Once the implementation is completed, the migration to the production environment is usually quick, taking only a few hours or days, but in some cases, it can take a few weeks.

    The implementation timeframe varies based on the complexity of the specific use case we are working on.

    What's my experience with pricing, setup cost, and licensing?

    The pricing is moderate compared to other products, and I would consider it to be economical.

    The licensing features are very good, including the option for shareable licenses. The overall cost is moderate and economical.

    What other advice do I have?

    Overall, I would rate the solution a seven out of ten. 

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
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    PeerSpot user
    Buyer's Guide
    Robotic Process Automation (RPA)
    June 2023
    Find out what your peers are saying about Kryon Systems, UiPath, Blue Prism and others in Robotic Process Automation (RPA). Updated: June 2023.
    710,326 professionals have used our research since 2012.
    Gustavo Becker - PeerSpot reviewer
    BPMS & RPA Product Owner at PSW
    Real User
    Top 20
    User experience is good and the design and layout are better for programming versus other solutions, but the support needs a lot of improvement in terms of response time and issue resolution
    Pros and Cons
    • "What I like most about Kryon RPA is the user experience. I also find the layout and design of the solution better for programming compared to other RPA solutions."
    • "What needs improvement in Kryon RPA is the support. Sometimes, the solution has problems, so I contacted support, but I didn't receive immediate help from the team. You have to wait a while before the problem gets solved. This happens a few times in terms of getting cases solved. It would also be better if Kryon RPA had a cloud version because currently, from what I know, it only has an on-premise version, though I could be wrong about that. There isn't any additional feature I'd like added to Kryon RPA because it's a good service, but the support is very, very bad, so that area could be improved."

    What is our primary use case?

    Kryon RPA is used in different departments such as Human Resources, Programming, Planning, Production, Commercial, etc. I use it when I program tasks for clients, in particular, to program the bots in client environments.

    What is most valuable?

    What I like most about Kryon RPA is the user experience. I also find the layout and design of the solution better for programming compared to other RPA solutions.

    What needs improvement?

    What needs improvement in Kryon RPA is the support. Sometimes, the solution has problems, so I contacted support, but I didn't receive immediate help from the team. You have to wait a while before the problem gets solved. This happens a few times in terms of getting cases solved.

    It would also be better if Kryon RPA had a cloud version because currently, from what I know, it only has an on-premise version, though I could be wrong about that.

    There isn't any additional feature I'd like added to Kryon RPA because it's a good service, but the support is very, very bad, so that area could be improved.

    For how long have I used the solution?

    My experience with Kryon RPA is two years.

    What do I think about the stability of the solution?

    Kryon RPA is a stable solution, but its stability depends on the version installed in your environment. The most recent version of the solution isn't as stable and has a lot of problems that even the support team isn't able to solve. It's better to use an old version of Kryon RPA that's more stable than the newer versions.

    What do I think about the scalability of the solution?

    Kryon RPA is not scalable. Other RPA software has more scalability.

    How are customer service and support?

    On a scale of one to ten, where one is bad and ten is good, my rating for Kryon RPA support is four. The response time from the support team and the time it takes to solve problems need to be faster.

    How would you rate customer service and support?

    Neutral

    How was the initial setup?

    The initial setup for Kryon RPA is very easy, and if you compare it with other RPA software, it's easier.

    What was our ROI?

    I saw ROI from Kryon RPA, but I don't have the exact values, and that would be confidential. If I were to rate ROI on a scale of one to ten, I would give it a seven.

    What other advice do I have?

    I have experience with Kryon RPA for many versions, such as 19.3, 20, and 21. I'm a developer who provides services to clients, so I develop and create tasks in Kryon RPA for clients.

    Two professionals take care of the deployment and maintenance of Kryon RPA. One specialist deploys it, and the other person is in charge of the IT infrastructure.

    My advice to others looking into implementing Kryon RPA is to deploy in small blocks that can be reused in many jobs or many other tasks.

    My rating for Kryon RPA is six out of ten.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company has a business relationship with this vendor other than being a customer: Implementer
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    PeerSpot user
    Ruben Clavijo - PeerSpot reviewer
    RPA Specialist at Banco Pichincha
    Real User
    Top 20
    It's easy to create bots and schedule when they should run
    Pros and Cons
    • "I like Kryon RPA's ability to use automated and manual processes with any bot."
    • "Kryon RPA's integration with other solutions could be more seamless."

    What is our primary use case?

    I use Kryon RPA to make bots for the telecommunication and banking industries. 

    What is most valuable?

    I like Kryon RPA's ability to use automated and manual processes with any bot.

    What needs improvement?

    Kryon RPA's integration with other solutions could  be more seamless. 

    For how long have I used the solution?

    I've been using Kryon RPA since 2019. I started at my previous company about four years ago, then I took another position at Banco Pichincha Ecuador. I'm a development architect working as an independent consultant at the bank. 

    What do I think about the scalability of the solution?

    Kryon RPA is scalable. It's easy to create bots and schedule when they should run.

    Which solution did I use previously and why did I switch?

    Kryon RPA's interface isn't as developer-friendly as UiPath's. I'd also like to see more seamless integration with other solutions. For example, with UiPath, we can use a lot of APIs. I also like Orchestrator from UiPath. We can control all of the robots that we're developing in the machines in the bot runners. UiPath Apps is a new tool that I like.

    Microsoft also has some amazing tools, like Power Automate Desktop, Power Apps, and Power Automate Online. These tools can integrate with bots on Power Automate Desktop.

    What other advice do I have?

    I Kryon RAP 10 out of 10. I recommend starting with easy processes. You should discuss the processes with the client, and go over things like cost, tools, time, and other things that are critical for the business.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Rajesh Hegde - PeerSpot reviewer
    Vice President International Business at conneqt
    Real User
    Top 5Leaderboard
    Approachable solution with flexible scaling
    Pros and Cons
    • "Kryon RPA is very stable - we've not had many disruptions, and the product is updated regularly."
    • "Kryon could be easier to use, especially in comparison to UiPath."

    What is our primary use case?

    I primarily use Kryon RPA for attended and unattended bots and back-office automation. I've also used it for fulfillment cases in the retail domain, where it's been working quite well.

    What needs improvement?

    Kryon could be easier to use, especially in comparison to UiPath.

    For how long have I used the solution?

    I've been using Kryon RPA for five years.

    What do I think about the stability of the solution?

    Kryon RPA is very stable - we've not had many disruptions, and the product is updated regularly.

    What do I think about the scalability of the solution?

    The scalability's good, and it's flexible in terms of how you want to scale it up.

    How are customer service and support?

    We've received good support from Kryon.

    How was the initial setup?

    The initial setup is straightforward, without any issues.

    What's my experience with pricing, setup cost, and licensing?

    Kryon is slightly more expensive compared to UiPath.

    Which other solutions did I evaluate?

    We evaluated Automation Anywhere and Blue Prism and found Kryon to be more approachable.

    What other advice do I have?

    I would recommend Kryon to those thinking of installing it and would give it a score of nine out of ten.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Buyer's Guide
    Download our free Robotic Process Automation (RPA) Report and find out what your peers are saying about Kryon Systems, UiPath, Blue Prism, and more!
    Updated: June 2023
    Buyer's Guide
    Download our free Robotic Process Automation (RPA) Report and find out what your peers are saying about Kryon Systems, UiPath, Blue Prism, and more!