Kaspersky Endpoint Detection and Response Reviews

We use Kaspersky for our cash machines, 200 of which we have around the country. We use it to control the USB ports so nobody can use them without authorization from the owner. 

Currently, we implementing a new use case concerning our response when we get an alert.

In the past year, many banks have seen cases of ATM looting. We wanted to prevent that, which is why we implemented Kaspersky Endpoint Detection and Response. We are a bank and we haven't had any issues like the orders. Kaspersky helped us a lot. It helped up prevent unauthorized USB port usage. 

I would like to integrate Kaspersky with my Log Collector SIEM. Right now that's not possible. 

Kaspersky Endpoint Detection and Response could also introduce a way to make working in teams more accessible. At the same time, it would be interesting to see them explore artificial intelligence solutions. 

I have been using this solution for two years. 

My impression of the stability of this solution is good. We have not had any issues with stability. 

We have not had any performance issues and our board really likes the solution. Our facility and technical support teams use this solution as they manage the cash machines. 

I think they are good and we haven't had any problems with them. We haven't had any critical issues that would have required us to call the US technical support of US; we have only been in touch with local technical support.

We previously used Sophos, Crowdstrike, and Microsoft Defender. The most important reason we transitioned to Kaspersky is the agent that is installed in the end points on the cash machine. The Kaspersky agent is really soft. With the others, we noticed that their agents would stop, so that made a big difference.

We used three or four people to deploy and maintain the solution. 

Our current monthly costs are $1,000. 

You have to be really informed about the process of using this tool before deploying. With our use case with the cash machines, for example, implementing the white list could have been really hard work for us if we had not had previous experience with it.

Kaspersky is useful for detecting zero-day attacks. It's signature-based and we get regular updates from the cloud.

Kaspersky is easy to use, and it performs well. 

I'd like to see more seamless integration with the cloud and other products as well as improvements to Kaspersky's sandboxing features. 

I've been working with Kaspersky EDR for a few years now.

Kaspersky is stable and scalable. 

Kaspersky support is good. 

Installing Kaspersky is complex. It requires more work from system admins and takes almost one week to deploy, including integration and mapping with other solutions. You also have to configure Kaspersky EDR sandboxing then set up permissions for various teams and customers. 

Kaspersky is licensed on a yearly basis.

I rate Kaspersky EDR seven out of ten. I usually recommended other solutions because Kaspersky is more difficult to implement. I only deploy it when the customer requires Kaspersky. But Kaspersky requires more labor from the technical team to install and implement.

We are a solution provider and Kaspersky EDR is one of the products that we implement for our customers as part of their overall security.

This is a feature-rich product.

There should be options in the UI to better assist with troubleshooting problems that occur during deployment.

I would like to see a more simplified view of the configuration options.

The technical support team should respond in a more timely manner.

I have two years of experience with this product.

I have not experienced any bugs or glitches while using it.

The technical support is good. I would say that it is not bad and not excellent, but something in between. I have only opened one case with them and it took a long time for them to respond.

I am currently trying to compare Kaspersky with a similar solution by Carbon Black.

In summary, I think that Kaspersky is a good product to use.

I would rate this solution a nine out of ten.

This solution is used for network security.

The most valuable feature is endpoint protection.

The solution can improve by providing automatic fixing of vulnerabilities and reducing the resources used in the server component and endpoint agent. They are very bulky and use a lot of CPU, memory, and hard drive resources.

I have been using Kaspersky Endpoint Detection and Response for approximately six years.

Kaspersky Endpoint Detection and Response is stable.

I have found this solution not to be scalable.

Our clients that are using this solution are small-sized businesses.

The technical support for this solution is not good. They do not have the availability of resources.

The installation is very easy.

The price of the solution could be reduced.

Those wanting to implement this solution have to understand that fine-tuning and adjusting their policy plan has to be a regular activity.

I rate Kaspersky Endpoint Detection and Response a seven out of ten.