Kaspersky Endpoint Detection and Response Expert Reviews

Kaspersky Endpoint Detection and Response is used for detecting cyber attacks.

What I like best about Kaspersky Endpoint Detection and Response is that it can detect any cyber attack and that it's a reliable product in the cybersecurity space. My company has confidence in it as a product for detecting all cyber attacks. It's a reliable product.

An area for improvement in Kaspersky Endpoint Detection and Response is its technical support because currently, technical support is delayed.

My experience with Kaspersky Endpoint Detection and Response is three or four years, and I'm still working with it.

Kaspersky Endpoint Detection and Response is a stable product because I didn't see any issues when I was using it.

Kaspersky Endpoint Detection and Response can be scaled to other solutions, for example, we used an antivirus first, then expanded to EDR using the same console and same server for management, and in the future, we can top it up with a sandbox solution on the same console.

The technical support provided for Kaspersky Endpoint Detection and Response needs to be faster.

Setting up Kaspersky Endpoint Detection and Response is easy. You can deploy it from the server or the main console. How long the deployment of the tool would take would depend on the network traffic during deployment and on the endpoint quantity.

Pricing for Kaspersky Endpoint Detection and Response is so-so when you compare it with its competitors. Its pricing isn't cheap nor expensive.

I'm a product manager that handles Kaspersky Endpoint Detection and Response. My company is a distributor and reseller of the product in Thailand.

I don't remember the exact version number of Kaspersky Endpoint Detection and Response, but I'm using its latest version.

My rating for Kaspersky Endpoint Detection and Response is eight out of ten.

If I had the chance to speak to others, my advice would be to use Kaspersky Endpoint Detection and Response.

We primarily use the solution for security purposes, as an antivirus. It prevents threats to our business. Our aim is to make sure that our machines are protected at all times.

It's just running in the background. It doesn't bother us, and we don't even notice it is there.

It helps improve security in our organization. The protection on offer is good. 

The initial setup is straightforward. 

The solution could always be more secure. Every antivirus solution could be, as things are always dynamically changing. There is always a new risk on the horizon. 

I've used the solution for over three years. 

The solution is stable. It is reliable. There are no bugs or glitches. It doesn't crash or freeze. We haven't had any issues at all. 

I can't speak to the scalability of the product. It's not an aspect that I handle. 

We have about 1,000 people on the solution right now. 

We do not plan to increase usage. It depends on the number of employees that we have. If the number increases, then we usually increase usage since any machine that comes into our network must have an antivirus on it.

I've never dealt with support. I can't speak to how their services are. 

It is simple to set up and configure. We haven't had any issues with the process. it's not complex. 

I'm not sure how long it took to deploy.

There are three people in our organization that can deploy and maintain the product. 

We have enough people in terms of implementation and management as we have multiple sites that are managed by different people.

We tend to use the latest version of the solution in our organization. I can't speak to the exact version number. 

I would recommend the solution to others. I tested it on my personal computer before and found it worked fine. It's a reputable antivirus. I don't have a problem with it.

As a customer, I am satisfied. I'd rate it nine out of ten. 

We primarily use the solution for endpoint protection. 

In the software that I use at Kaspersky, we have some options that we made to our client LiDAR for the block patching, and we can close the high chain. 

The endpoint protection can update the patching from this server directly to the client, and every employee. 

The performance for Kaspersky is good, and it's not impacted our client performance.

It offers good blocking capabilities.

The upper patching is excellent.

We have some problems with LiDAR. When we do the install, or reinstall the server console, or server endpoint protection, I don't know why we need to reinstall it. 

Even though we installed, or did a new install for the server endpoint protection features, we use some small PDO or some patching to upgrade it in the employee protection clients if that's in.

I need a local expert. I'm looking for more experts to be able to apply it to certain solutions that we understand already. In order to meet our requirements, we need more experts. 

There are some cases that take three days to deal with. It's too long.

I've used the solution for as long as I've been at the company - about one year. 

While the client is stable, for the console management, we have some problems with LiDAR. Sometimes, we installed it and had a problem and we need to reinstall it. In the last hour, the client can not do the configuration yet we need to add clients into the platform.

We don't find it to have enough space.

We have below 100 people on the solution.

Technical support is not too bad. I can say that it is in the middle of the road. They can be slow to respond.

Neutral

The initial setup is very straightforward. 

We used either an integrator or consultant. We had help from a third party and didn't handle the entire implementation ourselves. 

The pricing is good. I'd rate it four out of five in terms of affordability.

We did compare Kaspersky EDR with other software vendors.

I'm a customer and end-user.

I would rate the solution a seven out of ten. If we had more local expertise and better support, it would be better.

We use the solution to create a test scenario for detecting a potential threat in the network.

The solution's cybersecurity policies help us protect some extensions of the primary documents in case of a ransomware attack. Also, in case endpoint servers get compromised, it protects them. Thus, we can manage exclusive and essential extensions for systems using it.

The solution's most valuable feature is machine learning. It monitors the traffic and events to detect suspicious activity.

They should include XDR features in the solution. It would help us collect data metrics from different endpoints. Thus, we could identify the origin of the ransomware or malware attacks within the network. Also, they should include sandboxing features.

We have been using the solution for three years.

I rate the solution's stability an eight.

The solution's deployment process involves configuring the network and changing the active directory. The most challenging part here is opening specific ports and blocking or allowing certain services through firewall settings.

The solution's cost is reasonable compared to other vendors.

I suggest a cost versus-benefit analysis to others while looking for EDR and XDR solutions. Considering the advantages of Kaspersky, it offers patch and vulnerability management. It takes time to deploy initially. But once you deploy it correctly, you will get a lot of features. I rate it as an eight.

I enjoyed working in security, but I am a commercial manager at my company now. Our customers and my company don't have issues with the solution. It's very difficult to try to work in the web interface.

When working with Kaspersky Endpoint Detection and Response Expert, I feel secure with my confidential documents, especially when we open them in Excel. So, we feel secure with such capacity in the solution.

In my company, we do some evaluations, and when opening a document, it's like a sandbox tool that allows one to open and review a document. So, we feel very secure with Kaspersky Endpoint Detection and Response Expert.

More than a technical issue, it's more of a commercial issue that we have faced with the solution. Some of my clients told me something about the Russia and Ukraine conflict. Because Kaspersky is from Russia, my clients mentioned that it may have some problems in the future.

Speaking about the features I like to see in the solution, I would like to say that I use the solution's features as a user. I even don't know if the solution has certain features. I am uncertain whether the solution includes certain features like traffic monitoring or app usage tracking. We employ Power Automate applications on our mobile devices, which might explain the observed traffic or usage. However, I believe this knowledge is limited as I lack access to the manager console.

The solution does not offer much support to its users in Spanish, so I would like to see them offer more support in Spanish.

In the last six months, I have been certified on the user and commercial notifications on the web page of Kaspersky Endpoint Detection and Response Expert. Also, I don't remember the version of the solution I am using.

Stability-wise, I rate the solution a ten out of ten. We never had issues with Kaspersky. However, we have faced issues with Sophos. So, we are very happy with Kaspersky.

Scalability-wise, I rate the solution a ten out of ten. Since we sell the solution, we plan to increase the usage of Kaspersky Endpoint Detection and Response Expert. With an increased demand, we will have to buy more licenses.

We haven't had any issues in the last six months with Kaspersky. Only one time, I had raised a ticket with Kaspersky's support team, but it was for some administrative purpose.

We used to use Sophos previously in our company. But I feel that Kaspersky is easier and quicker to use.

Since the initial setup took a while, we changed our support engineer. With a new support engineer, we faced no problems with the deployment process. We sell not more than fifty solutions.

Also, the solution is deployed on the cloud.

The ROI is good since our clients are very confident with using Kaspersky Endpoint Detection and Response Expert.

Since we are partners with Kaspersky, it's very complicated to discuss its pricing structure.

Overall, I rate the solution a ten out of ten.

Kaspersky EDR is an advanced version of the company's standard security solution that provides some enhanced detection and response features. Cost-wise, it's not much more than their other solution. 

Kaspersky is trying to push clients to adopt EDR because they plan to consolidate everything into one solution. EDR incorporates all the features available in Kaspersky's other products. 

If a customer wants to use Kaspersky on-prem, they'll need to spend a lot on the hardware. Their server must be strong because EDR is a heavy product. You need excellent hardware to run it. It might make sense to deploy the solution in the cloud. If they add features, it will only make the product heavier and increase the hardware costs. 

I have used Kaspersky EDR for about three years.

I rate Kaspersky EDR seven out of 10 for stability.

I rate Kaspersky EDR seven out of 10 for scalability.

I rate Kaspersky support eight out of 10. It depends on your SLA. You need to wait in line with standard support, but you get help immediately if you purchase business support.

Positive

I wouldn't say that Kaspersky is a walk in the park to install, but it isn't too complex. Anyone with a little training and knowledge can install and configure it. 

I rate Kaspersky EDR seven out of 10 for affordability. Kaspersky EDR isn't cheap, but it shouldn't be out of reach for most medium-sized enterprises. It is a small price jump from their advanced endpoint security solution. Small companies may not be able to spend that much. It should be within the budget of any company with more than 300 employees should.

We compared Kaspersky and Trend Micro. The latter is significantly more expensive. That's the main difference. 

I rate Kaspersky EDR eight out of 10. It's one of the top three solutions, but it isn't my No. 1. 

We are Kaspersky partners and I'm an endpoint specialist. 

The major features I really like are behavior detection and the firmware scanner. The solution also has great threat prevention. Machine learning is also very good as is the real-time protection. The best thing is you can also get a vulnerability report. There are a couple of other features EDR has that are not available in other solutions and that includes the system-level device for controlling the UI which enables control of applications at the location level. There is also the IoC scanner that Symantec doesn't have. Finally, the threat intelligence portal gives me global visibility into threats and their interconnections which is great. 

The one thing Symantec has that EDR lacks is device control. I think Kaspersky has to increase its features when it comes to antivirus control. I'd like to see an increase in the 30-day retention period. 

I've been using this particular solution for 3 years but have used other Kaspersky solutions for over 15 years. 

The solution is stable. 

The scalability is good. Scaling is a matter of creating a new server and replicating all the data. It's not a big issue to do the migration or to upgrade hardware. We currently have around 20,000 users with that number increasing every day. 

The technical support is really bad. They have three models of support and if you have the regular level of support, it can take days to get a response. It forces you to pay extra to get premium support, and then you hear from them within two hours. 

The initial setup is straightforward. If you're deploying for customers then the deployment time will depend on the size of the organization and the level of preparation that has been done in advance. If you have 10,000 users, deployment will take about a day if everything is ready.  

Licensing costs are very reasonable. This is not an expensive solution. 

There are some features lacking in this solution and if I compare it with CrowdStrike or Microsoft, they are both better solutions than Kaspersky. I rate this solution eight out of 10. 

Currently, I'm using Kaspersky as endpoint protection and EDR.

I'm using it for detecting malicious behavior on PCs. It's for security.

In terms of effectiveness, it's the best. 

It is easy to set up. 

The product is stable. 

We can scale the solution. 

I can't say which areas need improvement. 

We'd like to see them improve the automatic response. 

I've been using the solution for three years. 

It's a stable, reliable solution. There are no bugs or glitches. It doesn't crash or freeze. We've had zero issues in general while using the product. 

The scalability has been good. 

Kaspersky is installed on all PCs and servers. It is used extensively in the organization. There is likely over 1,000 users. 

We only used support once. We found a malicious file in an email, and we opened a ticket with them to deal with the issue. They were very effective. They resolved the issue and provided us with text to update the KATA directories.

Positive

The solution is simple to set up. It's not a complex process. 

We tested it with different scenarios, such as MITRE ATT&CK, and we did the same scenario across all vendors. This solution came out on top.

I'm a customer and end-user.

We did a POC with the solution and were quite impressed by its effectiveness. 

If someone is working in a virtual environment, they should consider a virtual solution like Kaspersky from the beginning. It helps save memory usage.

I'd rate the solution nine out of ten. It is a very effective tool.