Provides efficient data security and good technical support services
Summary
I use Ivanti Tunnel to enable access to on-premise applications. However, the product's interface requires improvement. There is no return on investment mentioned, and I have not previously considered other solutions or cloud providers.
Pros
"The technical support team provides good services and faster response times.
"
Cons
"The product's interface needs improvement.
"
What is our primary use case?
We use Ivanti Tunnel to provide and publish access to on-premise applications.
What needs improvement?
The product's interface needs improvement.
What do I think about the stability of the solution?
I rate the product's stability a ten out of ten.
What do I think about the scalability of the solution?
One of our Ivanti Tunnel's customers manages 300 end users, and another customer manages 200 end users. I rate its scalability a ten out of ten.
How are customer service and support?
The technical support team provides good services and faster response times.
How was the initial setup?
It took one and a half years to complete the deployment process.
What's my experience with pricing, setup cost, and licensing?
The product has average pricing.
What other advice do I have?
I rate Ivanti Tunnel a ten out of ten. It provides data security for on-premise infrastructure.
*Disclosure: My company has a business relationship with this vendor other than being a customer.