I use Intercede MyID in my company to encrypt and decrypt emails and for general access management along with identity management.
What is our primary use case?
What is most valuable?
The most valuable feature of the solution is the access management.
What needs improvement?
Reporting features would be a good addition to Intercede MyID, as it is one of the areas where the solution lacks.
For how long have I used the solution?
I have been using Intercede MyID for three years. I am an end user of the product. I use the product's latest version.
What do I think about the stability of the solution?
Stability-wise, I rate the solution a nine out of ten.
What do I think about the scalability of the solution?
Scalability-wise, I rate the solution a nine out of ten.
Around 1,20,000 users in my company use the solution.
The solution is used daily in my company.
How are customer service and support?
In my company, we faced some minor issues related to the solution. I rate the technical support a seven out of ten.
How would you rate customer service and support?
Neutral
How was the initial setup?
I rate the initial setup process of Intercede MyID an eight on a scale of one to ten, where one is difficult, and ten is easy.
The solution was deployed throughout the whole organization, meaning the solution was rolled out in my company, and that's it.
The solution was deployed in a couple of days.
Two people were required for the solution's deployment and maintenance phases.
What about the implementation team?
The solution was deployed in my company with the help of one of our in-house teams.
What's my experience with pricing, setup cost, and licensing?
I rate the product's pricing a seven on a scale of one to ten, where one is cheap, and ten is expensive.
Which other solutions did I evaluate?
My company did evaluate the other options in the market, but I don't know the names of the solutions we had considered against Intercede MyID.
What other advice do I have?
I recommend the solution to others since it is a good product.
I rate the overall product a nine out of ten.

