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Indigov Reviews

Vendor: Indigov
4.0 out of 5
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What is Indigov?

Cityworks is where local governments and utility agencies go to get work done. We designed the leading GIS-centric public asset lifecycle management and permitting platform to support the complete lifecycle of your infrastructure, from permits and construction to maintenance and replacement.

Get the Local Government CRM Buyer's Guide and find out what your peers are saying about Indigov, IQ CRM and more!
Indigov is the #6 ranked solution in top Local Government CRM solutions. PeerSpot users give Indigov an average rating of 8.0 out of 10. Indigov is most commonly compared to IQ CRM: Indigov vs IQ CRM. Indigov is popular among the large enterprise segment, accounting for 69% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a government, accounting for 55% of all views.
Buyer's Guide
Local Government CRM
June 2025
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Helped 861,481 peers since 2012

Indigov mindshare

As of July 2025, the mindshare of Indigov in the Local Government CRM category stands at 2.1%, up from 0.9% compared to the previous year, according to calculations based on PeerSpot user engagement data.
Local Government CRM
 
 
Key learnings from peers

Valuable Features

  • "The built-in response messages in Indigov allow me to click and edit responses as needed easily. This is particularly useful for general emails related to constituent cases and correspondence. For instance, when conveying that a delegate has been informed of a decision or preference, I can tailor the message to include empathy."

Room for Improvement

  • "This is my only issue with Indigov - its user-friendliness. While it's pretty straightforward, understanding it requires some training. The current setup makes it inconvenient for me to delegate correspondence responses to interns. The analytics portion, particularly in tracking and quantifying responses, is an area that needs improvement. While I'm unsure if there have been updates, I believe enhancing this feature would be beneficial."

Pricing

  • "We use the product for free since MGA administers it."
These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.
Download our Local Government CRM Buyer's Guide for additional reliable information.

Top industries

By visitors reading reviews
Government
55%
Construction Company
8%
Financial Services Firm
4%
Real Estate/Law Firm
4%
Manufacturing Company
4%
Non Profit
4%
Healthcare Company
4%
Educational Organization
4%
Computer Software Company
4%
University
3%
Outsourcing Company
2%
Comms Service Provider
2%
Retailer
1%
Logistics Company
1%
Sports Company
1%
Training & Coaching Company
1%

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Local Government CRM

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