OpenText Knowledge Discovery (IDOL) Reviews

Name: OpenText Knowledge Discovery (IDOL)
Brand: OpenText
Rating: 4.2 (5 reviews)

4.2 out of 5

5 reviews
100% willing to recommend

What is OpenText Knowledge Discovery (IDOL)?

OpenText Knowledge Discovery (IDOL) leverages AI and machine learning to extract insights from unstructured data, providing advanced search and analytics capabilities across text, audio, video, and images.

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OpenText Knowledge Discovery (IDOL) is the #3 ranked solution in top Indexing and Search solutions. PeerSpot users give OpenText Knowledge Discovery (IDOL) an average rating of 8.4 out of 10. OpenText Knowledge Discovery (IDOL) is most commonly compared to Elastic Search: OpenText Knowledge Discovery (IDOL) vs Elastic Search. OpenText Knowledge Discovery (IDOL) is popular among the large enterprise segment, accounting for 79% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a government, accounting for 23% of all views.

Buyer's Guide

Indexing and Search

June 2025

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Helped 861,490 peers since 2012

Featured OpenText Knowledge Discovery (IDOL) reviews

ERICK RAMIREZ

Team Lead Solutions Architect at IMEXPERTS DO BRASIL

If I am not wrong, IDOL is working to release improvements in new capabilities in the next six months. There is room for improvement in some very important capabilities in visual analytics. They have been focusing on improving the face recognition algorithm. The accuracy of object detection could be improved as well and I know they are working on that at the moment. I would like to see some machine learning capabilities added to the next release.

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it_user505107

Sr Technical Director at AT&T

Capability of processing and analysing unstructured data, like audio and video analysis We can implement IDOL solutions processing information. Maybe new IDOL Key view capabilities with native format files. We have been using IDOL for about five years. Certainly, but we could resolve the…

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it_user505254

Senior Technical Administrator at a insurance company with 10,001+ employees

Understanding how to optimize Lua Scripting configuration to improve performance. Lua Scripts added to a CFS configuration can cause the CFS processing to slow down, if the scripts are not scoped to only run against specific indexing jobs or database content. Having some guidelines or best practices on this topic would be very helpful.

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OpenText Knowledge Discovery (IDOL) mindshare

As of July 2025, the mindshare of OpenText Knowledge Discovery (IDOL) in the Indexing and Search category stands at 6.5%, down from 9.7% compared to the previous year, according to calculations based on PeerSpot user engagement data.

Indexing and Search

Key learnings from peers

Valuable Features

OpenText Knowledge Discovery (IDOL) offers valuable features like entity and concept extraction and extensibility with OOTB connectors. Users highlight the ability to implement enterprise search solutions across platforms. Connectors and CFS enhance functionality. IDOL excels in processing unstructured data, including audio and video, with features like visual analytics, face recognition, object detection, and transcription of key audio. IDOL also facilitates content indexing and enterprise searching capabilities.

"IDOL has several important visual analytics, like face recognition and object detection and recognition."

Room for Improvement

OpenText Knowledge Discovery (IDOL) users find on-premise implementation complex and suggest improvements in documentation. A mobile-friendly interface is desired. Guidance on optimizing Lua Scripting for performance would be beneficial. Enhancements in key view capabilities and visual analytics, including the face recognition algorithm and object detection, are needed. Users anticipate new features, such as machine learning capabilities, in upcoming releases.

"There is room for improvement in some very important capabilities in visual analytics. They have been focusing on improving the face recognition algorithm. The accuracy of object detection could be improved as well and I know they are working on that at the moment."

Stability

Users report no downtime over three months in production. They do not encounter stability issues with OpenText Knowledge Discovery (IDOL). IDOL remains stable and anticipates increased reliability with the upcoming release.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

Download our Indexing and Search Buyer's Guide for additional reliable information.

Top industries

By visitors reading reviews

Government

23%

Transportation Company

14%

Computer Software Company

Manufacturing Company

Financial Services Firm

Energy/Utilities Company

Real Estate/Law Firm

Outsourcing Company

Hospitality Company

Educational Organization

Comms Service Provider

Insurance Company

Pharma/Biotech Company

Wholesaler/Distributor

Recreational Facilities/Services Company

Legal Firm

Healthcare Company

University

Logistics Company

Compare OpenText Knowledge Discovery (IDOL) with alternative products

Learn more about OpenText Knowledge Discovery (IDOL)

OpenText Knowledge Discovery (IDOL) is designed to enhance information retrieval through AI-enhanced analytics. It efficiently processes diverse data formats, uncovering valuable insights buried within unstructured content. The platform addresses the complexity of modern data environments, delivering actionable intelligence through comprehensive analytics. With its robust capabilities, organizations can streamline decision-making processes, improve productivity, and gain a competitive edge by leveraging deep insights across multiple data types.

What are the key features of OpenText Knowledge Discovery (IDOL)?

Text Analytics: Gain insights from textual data with advanced text processing techniques.
Audio Analytics: Extract meaningful information from spoken content.
Video Analytics: Analyze and interpret visual data dynamically.
Image Analytics: Identify patterns and trends within image data.

What benefits and ROI can users expect?

Improved Decision Making: Support complex decisions with data-driven insights.
Enhanced Productivity: Automate data processing tasks to streamline operations.
Greater Competitive Edge: Leverage comprehensive analytics for strategic advantage.
Cost Efficiency: Optimize resource allocation through informed insights.

OpenText Knowledge Discovery (IDOL) is utilized in industries such as finance, healthcare, and legal services. In finance, it enhances fraud detection and regulatory compliance by analyzing transactional data. Healthcare benefits from improved patient care through insights from medical records and research. Legal services leverage the platform to streamline case management and evidence discovery, ensuring accurate and efficient outcomes.

OpenText Knowledge Discovery (IDOL) was previously known as Micro Focus IDOL, HPE Autonomy IDOL, HPE IDOL.