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Buyer's Guide
ESB (Enterprise Service Bus)
September 2022
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PurbayanSaha - PeerSpot reviewer
Associate Consultant at Wipro
Consultant
Top 20
It has a user-friendly design with everything all in one place
Pros and Cons
  • "Mule ESB has a user-friendly design, and everything is in one place. The API and architecture are popular right now. Also, MuleSoft has a large and supportive online community."
  • "MuleSoft isn't as mature as some other integration technologies out there like IBM WebSphere. There's room for growth, and MuleSoft is working toward that."

What is our primary use case?

My current client is using Oracle Fusion Middleware as their integration platform, and they want us to build a new platform enabling the same functionality using MuleSoft. 

What is most valuable?

Mule ESB has a user-friendly design, and everything is in one place. The API and architecture are popular right now. Also, MuleSoft has a large and supportive online community. 

What needs improvement?

MuleSoft isn't as mature as some other integration technologies out there like  IBM WebSphere. There's room for growth, and MuleSoft is working toward that. They're already implementing a graph system, which should help organize the APIs in a branched way. It looks more like a relational database now. They're also working on MuleSoft Composer. These are the features that they're working on. 

For how long have I used the solution?

We've used Mule ESB for four years now.

What do I think about the stability of the solution?

Mule ESB is stable. 

What do I think about the scalability of the solution?

Mule ESB is scalable.

How are customer service and support?

I haven't personally contacted MuleSoft support. Our team has contacted them during some test scenarios, and they were responsive. I would rate MuleSoft support a solid nine out of 10 based on my limited experience with them. 

Which solution did I use previously and why did I switch?

I have little experience with Oracle Fusion. It's quite good, but the interface is pretty old-fashioned. I worked with IBM WebSphere as well. That was a big part of another project I worked on, but these are the two technologies I've used.

Currently, I'm working with Oracle Fusion. These solutions require elaborate coding, so you need to be extremely experienced in programming, with the ability to write tons of complex code. It's good to have a solid background in coding, but you shouldn't need to be an expert to work. 

How was the initial setup?

Mule ESB isn't difficult to set up, but there are specific procedures you need to follow. Prerequisites need to be in place to set up the whole environment. It's straightforward once you set up the platform.

After deployment, it doesn't require much maintenance. Most things can be automated, so you don't need someone to always monitor the solution.  Ultimately, it depends on your use case. 

What other advice do I have?

I rate Mule ESB nine out of 10. It works well for me. If you're using Mule ESB for the first time, I recommend taking advantage of the free training. If you go through that training, you'll have a basic understanding of the technology. That's a good starting point.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator
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Buyer's Guide
ESB (Enterprise Service Bus)
September 2022
Get our free report covering IBM, Software AG, MuleSoft, and other competitors of IBM WebSphere Message Broker. Updated: September 2022.
632,779 professionals have used our research since 2012.