A highly stable solution with technical support that is not only good but also always available to help the product's users
Highlights from Cyrille's interview- 1 minute listen
Aug 23, 2023
Summary
I find the Fujitsu Primergy BX400 Series most valuable for its stability, primarily supporting our company's IT activities, especially in telecommunications. However, the initial setup could be simplified. No other solutions were considered, and no ROI is provided.
Pros
"The most valuable feature of the solution is its stability."
Cons
"The initial setup of Fujitsu Primergy BX400 Series was complex."
What is our primary use case?
My company's IT activities are carried out with the help of the solution. My company's customers use the solution in their telecom department or for telecommunication purposes.
What is most valuable?
The most valuable feature of the solution is its stability.
What needs improvement?
The initial setup of Fujitsu Primergy BX400 Series should be made easier.
For how long have I used the solution?
I have been using Fujitsu Primergy BX400 Series for a few years. I don't use the latest version of the solution. My company sells the product.
What do I think about the stability of the solution?
Stability-wise, I rate the solution a ten out of ten.
What do I think about the scalability of the solution?
The product's scalability is good. Scalability-wise, I rate the solution a seven to eight out of ten.
My company caters to the needs of around five customers who use the solution.
How are customer service and support?
I have contacted the solution's technical support in the past, and my experience with them was good since they were mostly available.
How was the initial setup?
The initial setup of Fujitsu Primergy BX400 Series was complex.
The solution's deployment process took around two hours.
The solution is deployed on-premises.
Only one person is required for the deployment and maintenance of the solution.
What about the implementation team?
What's my experience with pricing, setup cost, and licensing?
No license is required to operate the product. Licenses are meant for products like VMware.
What other advice do I have?
I recommend the product to those planning to use it.
Before planning to use the product, I suggest that its potential users make up their minds to follow the instructions provided by Fujitsu.
I rate the overall product a ten out of ten.
Which deployment model are you using for this solution?
On-premises
*Disclosure: My company does not have a business relationship with this vendor other than being a customer.