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FreshChat Reviews

Vendor: Freshworks
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    What is FreshChat?

    Freshchat helps you engage and delight your customers wherever they are - web, mobile and social messengers.

    Get the Live Chat Buyer's Guide and find out what your peers are saying about FreshChat and more!
    Buyer's Guide
    Live Chat
    August 2025
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    Helped 867,676 peers since 2012

    FreshChat mindshare

    As of September 2025, the mindshare of FreshChat in the Live Chat category stands at 1.4%, down from 2.1% compared to the previous year, according to calculations based on PeerSpot user engagement data.
    Live Chat Market Share Distribution
    ProductMarket Share (%)
    FreshChat1.4%
    LiveChat20.9%
    ChatX Live Assist 36511.4%
    Other66.30000000000001%
    Live Chat

    FreshChat customers

    Feefo, Pearson, HONDA, CISCO, BOSS, AZIMO, goodreads, hp, TeamViewer, fabHOTELS

    Product Categories

    Product Categories
    Live Chat
     

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