Genesys Cloud CX is a call center solution for customer service and contact centers. Its primary use case includes building IVR systems, transitioning from old platforms, and integrating with CRMs. The most valuable features are its expanded capabilities in digital channels, simple setup, good integration, and omnichannel experience. It saves time, is easy to learn, and offers easier troubleshooting compared to on-premise solutions. Genesys Cloud CX is a comprehensive and superior solution in the CCaaS market.
The cost depends on the type of license based on your organization's requirements and can get expensive.
I rate Genesys Cloud CX's pricing a one out of ten.
The cost depends on the type of license based on your organization's requirements and can get expensive.
I rate Genesys Cloud CX's pricing a one out of ten.
It is costly for small businesses.
It is costly for small businesses.
Ramco Systems offers Aviation Maintenance software on premise and on cloud catering to the needs of Airlines, Heli-Operators, MROs and Charter operations. It is comprehensive in its scope to cover the entire spectrum of organizational needs including Finance, HCM, Manufacturing, Planning & Optimization functions all in one integrated platform.
