The primary use case for Ekran System is third-party vendor monitoring and privileged access management monitoring. It is also used for privilege access management solutions.
Early threat detection and diverse OS support with enhanced security
What is our primary use case?
How has it helped my organization?
Ekran System conforms to regulations by providing rigorous controls against privileged users and third parties. It serves organizational needs effectively by allowing us to monitor third-party activities and address compliance from an organizational perspective.
What is most valuable?
Ekran System offers a lightweight solution that does not impact the systems where it is implemented. It provides rich metadata for monitored activities and includes threat analysis capabilities for early alerting and investigation of unauthorized actions.
Additionally, it supports diverse operating systems and allows for monitoring and enforcement policies, like blocking actions for policy violations, and provides a retention of historical data in a lightweight format.
What needs improvement?
Ekran System could improve in terms of communication to the market, particularly after their rebranding as Shiteka. The solution does not support other protocols beyond traditional monitoring channels like SSH, Telnet, or Remote Desktop. Improvements should include monitoring other channels like database management connections and advanced analytics.
For how long have I used the solution?
I have been using the solution for more than seven years.
What do I think about the stability of the solution?
The product is stable and has not caused negative impacts on systems. Customers usually request assistance only for specific features or configurations.
What do I think about the scalability of the solution?
Ekran System is scalable due to its three-tier architecture, which supports from small customers to large enterprises.
How are customer service and support?
Technical support is good with improvement needed in presales capabilities. After-sales implementation support is satisfactory.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We used to work with ObserveIT, which is now part of Proofpoint. We stopped working with them because of a bad channel policy and high pricing after Proofpoint acquired them.
How was the initial setup?
The initial setup is easy and can be managed through a central console, which allows seamless installation across many endpoints.
What about the implementation team?
Our implementation team usually involves just one person for installations.
What was our ROI?
The Ekran System addresses unique organizational challenges, providing value for money. The model includes a standard edition that is affordable, especially for small and medium enterprises.
What's my experience with pricing, setup cost, and licensing?
The business model has become more complex with changes in feature licensing, yet they provide affordable options, particularly with the standard edition, which doesn't charge for the management console.
Which other solutions did I evaluate?
We evaluated other solutions like Netrix Auditor, Delinea, and BeyondTrust for potential features and market positioning.
What other advice do I have?
I'd rate the solution eight out of ten.
Which deployment model are you using for this solution?
On-premises
