Zabbix vs Zenoss Service Dynamics comparison

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Comparison Buyer's Guide
Executive Summary

We performed a comparison between Zabbix and Zenoss Service Dynamics based on real PeerSpot user reviews.

Find out in this report how the two Network Monitoring Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed Zabbix vs. Zenoss Service Dynamics Report (Updated: May 2023).
706,775 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pricing and Cost Advice
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  • "There is a license required for this solution and we pay annually for our license."
  • "Zabbix is open-source so if one wishes to implement it in-house, they must have qualified professionals to set up and optimize databases, Linux/Unix OS, PHP, Apache, and depending on what is monitored, a full-stack network and systems administrator may be needed."
  • "It is reasonable."
  • "There is no license but we need to pay for support."
  • "The solution is free to use but they offer support as a paid service. If you can go read the manuals and do the fine-tuning based on your needs, you do not need to pay anything and you will have a full solution."
  • "Zabbix and Grafana are both open source products, we only needed to go to their website and download the application and we began to use them. The solutions are free."
  • "This is an open-source solution that can be used free of charge."
  • "We pay the subscription for support by year."
  • More Zabbix Pricing and Cost Advice →

  • "The pricing depends on the environment, the number of services, and the size of the data center. It can go from $100,000 to a million dollars."
  • "There are additional costs you'll have to pay apart from the license fee for Zenoss Service Dynamics. I can't remember exactly how much my company is paying because I don't handle the finance part, but the cost is paid annually. On a scale of one to five, with one being the cheapest and five being the most expensive, I'm rating the solution three out of five."
  • More Zenoss Service Dynamics Pricing and Cost Advice →

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    Questions from the Community
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    Top Answer:Zabbix is an excellent performance monitoring tool.
    Top Answer:Zabbix is an open-source tool, and it's free to use.
    Top Answer:The integration of the product is not so easy, especially when it comes to the application database. Finding customized… more »
    Top Answer:In my experience, I worked with many monitoring software, but the one that gave me the most functionalities of a… more »
    Top Answer:What I like most about Zenoss Service Dynamics is that it monitors the devices and gives close to real-time alerts. For… more »
    Top Answer:There are additional costs you'll have to pay apart from the license fee for Zenoss Service Dynamics. I can't remember… more »
    Comparisons
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    Overview

    The Juniper Mist Premium Analytics cloud service offers network visibility and business intelligence to drive your digital transformation journey. This service provides insights into your network and business operations while overcoming the complex challenges associated with the influx of big data from the multitude of networks and clients.

    Zabbix is a free software tool traditionally used for monitoring your organization’s IT infrastructure, including networks, servers, virtual machines, and cloud services. Zabbix makes it possible for you to maintain control of your infrastructure by collecting any metric from any source. The solution also offers agentless monitoring, synthetic monitoring, custom collection methods, and data transformation.

    Zabbix offers:

    • Network monitoring
    • Server monitoring
    • Cloud monitoring
    • Application monitoring
    • Service monitoring

    Zabbix Features

    Zabbix has many valuable key features, including:

    Action Log, Anomaly Detection, Auditing, Automated Actions, Availability Reports, Capacity Planning, Custom Scripts, Custom Templates, Data Retrieval, Drill-Down Reports, Encryption, Event Correlation, History Data Analysis, Metric Collection, Multiple Authentication Methods, Multiple Severity Levels, Native WMI Support for Windows Agent, Network Discovery, Notifications, Root Cause Analysis, Trend Prediction, WMI Support, Web Services Widget-based Dashboards, Zero-Maintenance

    Zabbix Benefits

    There are several benefits to implementing Zabbix. Some of the biggest advantages the solution offers include:

    • Flexible deployment options: Zabbix can be deployed on-premises or in the cloud to help you stay fully in control of your data.

    • Unlimited scalability: Zabbix is scalable to any infrastructure. It can easily scale for your personal home, or can scale for a large enterprise environment.

    • Ready-to-use templates: Zabbix comes with ready-to-use templates which makes it easy to integrate with systems you already use.

    • External vault: Zabbix enables you to keep your data secure and safe by providing an external vault storage option.

    • High availability: By using Zabbix’s high availability solution, you can negate the risk of data loss and gain 24/7 uptime.

    • Partner and vendor-backed: The solution is backed by 250+ global partners and multiple external vendors, giving you confidence in the solution.

    Reviews from Real Users

    Below are some reviews and helpful feedback written by Zabbix users.

    PeerSpot user Shibu B., Regional Manager/ Service Delivery at ASPL Info Services, says, "The solution is quite mature and very stable. The monitoring capabilities of the product are excellent.” He also adds, “The solution is very easy to scale and the product is open-source, meaning there aren't any licensing costs associated with it.”

    Julian L., Senior Specialist Critical Infrastructure at an educational organization, comments that the solution is “A complete solution that doesn't cost anything, does what I need it to do, and has easy-to-use templates and very good scalability.” He also mentions “The agents are pretty cool. They're easy to roll out. The standard out-of-the-box templates are also pretty easy to use. The integration with other learning products is also good.”

    Faycal N., CEO/Founder at Zen Networks, praises the product, mentioning, “Its overall flexibility is most valuable. When our customers have some custom applications that are not necessarily covered by the community or a standard monitoring tool, we use Zabbix to build our own modules with our own templates. This feature has been useful in using Zabbix for infrastructure and IT monitoring. It has also been useful for industrial equipment monitoring. Zabbix is very lightweight. It is efficient in terms of performance because it doesn't use a lot of resources."

    Zenoss Service Dynamics (ZSD) is a software-defined IT operations platform that provides

    deep performance insights through real-time analytics to help your organization optimize any IT environment by building granular and intelligent infrastructure relationship models. ZSD has a highly flexible user interface, provides immediate root-cause analysis, helps prevent IT disruptions, offers intelligent automation, and also includes optimized infrastructure performance. The solution can be delivered as on-premises software or as a Zenoss-hosted service (ZaaS).

    Zenoss Service Dynamics Features

    ZSD has many valuable key features. Some of the most useful ones include:

    • Real-time service model: This feature is designed to help your organization understand the relationships and interdependencies between the IT services you are responsible for delivering and your constantly changing infrastructure.
    • Operational analytics: The solution offers in-depth operational analytics reporting based on a normalized and centralized data store. With its operational analytics, you can view historical performance and event management trends month over month, quarter over quarter, and year over year. You can do this by using your own custom report or by using one of the solution’s out-of-box reports.
    • Root-cause analysis: ZSD allows you to conduct root-cause analysis of performance and availability issues for services, which reduces event storms to a prioritized list of most likely events.
    • Predictive reporting: Using this feature, you can filter out insignificant outliers, then generate projections that help you proactively manage future capacity requirements that are based on historical usage data.

    Zenoss Service Dynamics Benefits

    There are many benefits to implementing ZSD. Some of the biggest advantages the solution offers include:

    • Gain total visibility of overall IT service health with intelligent dashboards and reports.
    • Eliminate risk associated with digital transformation.
    • Use real-time modeling to gain awareness of end-to-end infrastructure-related risks.
    • View performance and anomalies across all on-premises and cloud infrastructures.
    • Apply consistent monitoring policies across all cloud and on-premises systems.
    • Enable agile IT while eliminating employee fatigue by reducing alerts.
    • Future-proof your monitoring platform to run at any scale.
    • Get AIOps insights to predict service health and performance issues.
    • Collaborate across teams to coordinate investigation and problem-solving.
    • Deliver management as a service for DevOps teams.
    • Leverage AI and machine learning for predictive analytics.

    Reviews from Real Users

    PeerSpot user Aldo-P., Security Architect at ITSur, says, “The solution has a variety of great features. The dashboard is excellent. With it, I can see everything from one place. It gives me a full picture of my networks and I can quickly see if there are any trouble areas to note. The user experience is excellent. Within the solution is a piece of software called Twill, which is very good. It's like dynamic monitoring. Twill provides a great user experience. I can put the URL from a website and I can send the user and password on that. Overall, it's a great solution, and I consider it to be one of the best. The initial setup is very easy. The product offers good documentation that helps with initial training.”

    Offer
    Learn more about Juniper Mist Premium Analytics
    Learn more about Zabbix
    Learn more about Zenoss Service Dynamics
    Sample Customers
    Information Not Available
    Bodybuilding.com, LLC., ITtelligent Consulting Services,Eltele AS, Total Server Solutions, LLC., ChinaNetCloud
    2degrees, Rackspace, State of North Dakota, El Paso Independent School District, NWN Corporation
    Top Industries
    VISITORS READING REVIEWS
    Computer Software Company16%
    Financial Services Firm14%
    Manufacturing Company10%
    Government8%
    REVIEWERS
    Computer Software Company24%
    Comms Service Provider8%
    Aerospace/Defense Firm8%
    Financial Services Firm8%
    VISITORS READING REVIEWS
    Computer Software Company17%
    Educational Organization17%
    Comms Service Provider10%
    Government8%
    VISITORS READING REVIEWS
    Computer Software Company23%
    Financial Services Firm9%
    Healthcare Company8%
    Government7%
    Company Size
    VISITORS READING REVIEWS
    Small Business22%
    Midsize Enterprise16%
    Large Enterprise63%
    REVIEWERS
    Small Business49%
    Midsize Enterprise19%
    Large Enterprise32%
    VISITORS READING REVIEWS
    Small Business21%
    Midsize Enterprise27%
    Large Enterprise52%
    REVIEWERS
    Small Business50%
    Large Enterprise50%
    VISITORS READING REVIEWS
    Small Business22%
    Midsize Enterprise12%
    Large Enterprise66%
    Buyer's Guide
    Zabbix vs. Zenoss Service Dynamics
    May 2023
    Find out what your peers are saying about Zabbix vs. Zenoss Service Dynamics and other solutions. Updated: May 2023.
    706,775 professionals have used our research since 2012.

    Zabbix is ranked 2nd in Network Monitoring Software with 40 reviews while Zenoss Service Dynamics is ranked 44th in Network Monitoring Software with 2 reviews. Zabbix is rated 8.4, while Zenoss Service Dynamics is rated 7.0. The top reviewer of Zabbix writes "Very mature, easy to scale, and free to use". On the other hand, the top reviewer of Zenoss Service Dynamics writes "Generates close to real-time alerts so users can resolve issues, but needs more integration and public cloud monitoring features". Zabbix is most compared with Nagios XI, Nagios Core, Splunk Enterprise Security, Centreon and SolarWinds NPM, whereas Zenoss Service Dynamics is most compared with Nagios XI, PRTG Network Monitor, SCOM, AppDynamics and Nagios Core. See our Zabbix vs. Zenoss Service Dynamics report.

    See our list of best Network Monitoring Software vendors, best Server Monitoring vendors, and best IT Infrastructure Monitoring vendors.

    We monitor all Network Monitoring Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.