"It is good for giving an overview of the systems and for tracking long-term trends. It is handy for root cause analysis, e.g. it can eliminate whether storage is the cause of an issue."
"Cloud Secure is definitely the most valuable feature and being able to see file level activity. It gives real-time alerting on possible ransomware attacks and provides file security review. It helps us to see if something abnormal is happening on the system before it's too late."
"Among the most valuable features are the queries and reporting that allow us to look at the utilization of resources, at how well the storage is performing, and to report on which resources are being used by which business units. We can track usage across the entire environment, across applications, business units, cost centers, etc."
"Its ability to quickly inventory our resources, figure out interdependencies across them, and assemble a topology of your environment is brilliant. There is a price associated with it. Whenever you target a NetApp environment, it is included in the price but whenever you want to add different vendors, like VMware and Cisco, the price greatly spikes. Inventorization helps us a lot to visualize the environment."
"The flexibility of this solution is amazing."
"Zabbix is both stable and scalable."
"The basic setup is very easy."
"The product is very stable."
"Its overall flexibility is most valuable. When our customers have some custom applications that are not necessarily covered by the community or a standard monitoring tool, we use Zabbix to build our own modules with our own templates. This feature has been useful in using Zabbix for infrastructure and IT monitoring. It has also been useful for industrial equipment monitoring. Zabbix is very lightweight. It is efficient in terms of performance because it doesn't use a lot of resources."
"The most valuable features in Zabbix are those that help us overcome bottlenecks in CPU usage, as well as reduce memory delay. I know that we have only reached the tip of the iceberg of what Zabbix's features can do for us, and we have not used all of them yet."
"During my testing, the features that I like the most are that it can be integrated with my system, and it provides me with reports of all of my servers."
"The most valuable feature is monitoring."
"They have also accommodated many state-of-the-art technologies like Docker and ZooKeeper."
"The product offers good documentation that helps with initial training."
"When I did need support because I was having problems with the solution, the first or the second line just didn't understand it. They were providing this only on a software as a service basis. So, they were asking all the wrong questions."
"There is room for improving the creating and managing or modifying of reports. That is still a difficult task to do and requires knowledge beyond the storage itself. I would love to see reporting improved so that we can create reports by dragging and dropping pieces into a report form and publish a report that way."
"Their pricing model needs improvement."
"In a perfect world we would have something built, right out-of-the-box, that can identify what we call "noise," and reduce the amount of data. You're presented with so much data when you first start the data collectors. For example, it brings back a lot of change rates that happen just because of standard computing, like profile changes and that sort of thing. Being able to identify things like that and categorize them and strip it down—and it probably can do that, I just haven't gotten there yet—would be very beneficial."
"Its UI should be improved. They did some improvements in version 5, but it could benefit from some more work. Its integrations should also be improved. They've been active for one year, and they seem to have noticed that. It has new integrations, but it could benefit from more integrations. As far as I know, there is no model to push statistics, metrics, or events towards Zabbix. This type of API isn't yet there, whereas some other tools provide an API for this."
"Its UI needs to be improved a little bit more so that an end-user is also able to handle it. I can handle it, but others should also be able to handle it in a better way. It becomes complex when we are growing and need to add proxies. We need more scalability features and documentation for different use cases. A lot of articles are available, but they need to be in proper documentation. For example, when you have thousands of servers that have to be monitored in different regions of the world, there should be some kind of documentation to describe how you can create proxies and add them. Sometimes, when you are using the database, it can get overloaded. When the network is growing, the number of transactions becomes very high, and the database gets overloaded. There should be information about how to reduce the load on the MySQL database, which is what Zabbix is using. The market is growing a lot, and it should be enhanced for a lot more things. We are currently bringing enhancements at our end for different use cases. For example, when dockerization is going on, how can we check the logs inside the Dockers. We should also be able to monitor and check the number of logins and add features such as SSO login and two-factor authentication as a protocol. These are the security features and concerns that we have to deal with. Currently, we are developing modules to add features to Zabbix, but they should also work on these features."
"Having a more customizable interface and dashboard would be an improvement."
"An area for improvement would be the ease of doing aggregation from the value or different devices."
"There's a small module of APM, however, it is not an enhanced version. People usually ask for a full-fledged APM solution."
"Zabbix isn't very good at automation just yet."
"The only improvement I would suggest, revolves around its AI and ML capabilities."
"The graphical user interface could be customized a little bit more, and also the dashboard could be more friendly."
"It would be ideal if the product offered sound alerts."
"There is room for improvement with the administrative part. They introduced Control Center to manage things in Zenoss 5. The services that Zenoss provides remained the same, but the administrative part, since they introduced Docker, etc., has become a little complex"
Earn 20 points
Monitor and optimize all your organization's infrastructure even while working from home. Sign up for the 30-day trial to see how NetApp Cloud Insights helps to maintain availability, optimize cloud spend, and identify data security threats.
Zabbix is ranked 1st in Network Monitoring Software with 44 reviews while Zenoss Service Dynamics is ranked 19th in Network Monitoring Software with 2 reviews. Zabbix is rated 8.0, while Zenoss Service Dynamics is rated 9.6. The top reviewer of Zabbix writes "Very mature, easy to scale, and free to use". On the other hand, the top reviewer of Zenoss Service Dynamics writes "Good user experience with an easy initial setup and good documentation". Zabbix is most compared with Nagios XI, Centreon, Splunk, Nagios Core and WhatsUp Gold, whereas Zenoss Service Dynamics is most compared with DX Spectrum, Nagios XI, ITRS Geneos, Amazon CloudWatch and SevOne Network Data Platform. See our Zabbix vs. Zenoss Service Dynamics report.
See our list of best Network Monitoring Software vendors, best Server Monitoring vendors, and best IT Infrastructure Monitoring vendors.
We monitor all Network Monitoring Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
