

Worksoft Certify and ZAPTEST are both key players in the automation testing space. Worksoft Certify is advantageous for large enterprise environments due to its superior scalability and integration capabilities, while ZAPTEST is more flexible with its cross-platform testing features, which appeals to a broader array of industries.
Features: Worksoft Certify stands out with its robust automation capabilities specifically designed for large-scale enterprise applications, offering seamless integration with SAP and web platforms. It provides scriptless automation through a UI that's intuitive, even for non-programmers. Its Capture 2.0 and integration with SAP Solution Manager are highly valued. ZAPTEST offers flexibility in automating across various platforms, including mobile and desktop apps simultaneously, and excels in GUI automation using partial OCR and block recognition technologies. It supports test logic through VBScript or JavaScript for evaluating conditions and executing actions.
Room for Improvement: Worksoft Certify could enhance its adaptability to rapid technology changes, such as ensuring updated object recognition for modern web apps. Users sometimes find the system's slower responsiveness during test execution challenging. An increase in support for non-enterprise applications would broaden its applicability. ZAPTEST might improve its integration with broader enterprise applications, and a more comprehensive support community could enhance usability. Increasing the speed of test playback and improving documentation for complex tests are further areas for development.
Ease of Deployment and Customer Service: Worksoft Certify offers comprehensive deployment support tailored for enterprises and strong customer service for complex system integration. The detailed setup it requires is offset by its robust support. ZAPTEST emphasizes ease of use with a straightforward deployment process intended for smaller to mid-sized businesses, along with quick customer support response times, focusing on simplicity and responsiveness.
Pricing and ROI: Worksoft Certify involves a higher upfront investment designed for larger enterprises where extensive integration justifies this cost. Its high scalability and automation capabilities potentially deliver substantial returns. ZAPTEST offers a more budget-friendly pricing model with a lower entry fee, facilitating quicker ROI, notably advantageous to small and medium-sized enterprises because of its comprehensive yet flexible feature offerings.
It brings measurable benefits, and I have observed time-saving, cost-saving, and resource-saving aspects with Worksoft Certify.
Where we used to require twelve to twenty manual resources, we now only need four resources to perform the testing efforts.
I can confirm that Worksoft Certify brings measurable benefits in terms of cost saving, time saving, resource saving, and efficiency improvements in my projects.
If the L1 support cannot handle the issues, their L2 support is very good, as technical people come and solve the problems.
Their technical support is responsive, which is good, and their solutions are timely.
If we could have direct contact through platforms like Teams for any immediate queries, it would save the tester's time.
We are an enterprise company. It covers companies of all sizes.
I would assess the scalability of Worksoft Certify as around eight to nine, as it is designed for larger teams and complex environments, facilitating efficient testing and deployment.
When I need to add additional resources to scale up, it is easy to do so to run more tests.
Regarding stability, I have not seen any lagging, crashing, or downtime with Worksoft Certify; it is very stable nowadays.
It depends on where this particular tool is installed, including the RAM size or the disk size of that machine.
Throughout my experience, I have not encountered any crashes, performance issues, or stability issues with Worksoft Certify.
Focusing more on AI and its integration with Worksoft would really help enhance our processes.
They need to keep working on the mobile interface, the API part, and they need to improve more on web applications.
Immediate contact to a concerned team or person should be established so that the issue can be fixed at a better pace.
As it is a quality tool, the price is slightly higher, but that is acceptable compared to other tools, especially considering the ROI.
The pricing is minimal and moderate.
I think the pricing for Worksoft Certify is cheaper compared to other tools.
Teams who are planning for automation and are still in manual testing can use Worksoft Certify, and significant time and resources will be reduced.
I believe it will reduce cycle time; we can save 30 to 40%, even 40 to 60% regression cycle time, with innovations we have implemented with Worksoft Certify.
It also covers end-to-end testing across different applications, enabling testing of complete business processes, and integrates with other applications such as SAP, Oracle, and Salesforce.
| Product | Market Share (%) |
|---|---|
| Worksoft Certify | 3.9% |
| ZAPTEST | 0.7% |
| Other | 95.4% |

| Company Size | Count |
|---|---|
| Small Business | 11 |
| Midsize Enterprise | 6 |
| Large Enterprise | 64 |
| Company Size | Count |
|---|---|
| Small Business | 3 |
| Midsize Enterprise | 1 |
| Large Enterprise | 5 |
Worksoft Certify offers codeless automation for efficient test scripting by non-programmers. It integrates with SAP, supports multiple interfaces, and ensures seamless end-to-end testing, facilitating time savings and streamlined operations.
Worksoft Certify stands out for its unique codeless automation capabilities, enabling users without programming skills to easily create automated test scripts. Its Capture feature effortlessly records user actions, accelerating test development. Integration with SAP systems and support across various interfaces make it highly versatile. The tool's architecture allows for easy script maintenance and decouples scripts from data, speeding up testing processes while minimizing manual effort. Although it's known for excellence in automating SAP applications, there is room for improvement in areas like web and mobile integration, UI enhancements, and support responsiveness.
What are the key features of Worksoft Certify?In industries relying on SAP and ERP systems, Worksoft Certify serves as a valuable tool for automating regression and integration testing. Organizations benefit from reduced manual testing effort and faster project delivery times. It's extensively utilized in sectors requiring large-scale SAP deployment and cloud application integration, making it integral in streamlining business operations.
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