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Worksoft Certify vs ZAPTEST comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 15, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.4
Worksoft Certify boosts ROI by reducing testing time, costs, and errors, enhancing efficiency and delivering substantial financial returns.
Sentiment score
7.7
ZAPTEST boosts ROI by enabling automation, eliminating manual testing phases and multiple tester hires, achieving 100% user-reported ROI.
 

Customer Service

Sentiment score
6.5
Worksoft Certify's support is praised for responsiveness, but complex issues may need escalation; user engagement is valued.
Sentiment score
9.1
ZAPTEST excels in responsive customer service and support, with flexible pricing and effective issue resolution praised by users.
Their technical support is responsive, which is good, and their solutions are timely.
 

Scalability Issues

Sentiment score
7.6
Worksoft Certify is scalable, efficiently managing large volumes and environments, though faces licensing and performance challenges.
Sentiment score
8.9
Organizations experience seamless scalability with ZAPTEST, reporting smooth operations even under high demands due to effective license integration.
We are an enterprise company. It covers companies of all sizes.
 

Stability Issues

Sentiment score
7.2
Worksoft Certify is praised for reliability, with issues often linked to external factors and new versions improving its performance.
Sentiment score
7.0
ZAPTEST's version 15.0.75 resolves previous stability issues, though minor crashes affect 2% of users occasionally.
I would rate it a nine out of ten for stability.
 

Room For Improvement

Worksoft Certify requires improvements in database cleanup, user interface, technical support, performance, script stability, and integration capabilities.
Users find ZAPTEST documentation outdated, desire better support, improved features, and enhanced test result and save functions.
There are still some minor issues concerning continuous testing, particularly related to the timeout feature.
 

Setup Cost

Worksoft Certify's pricing is high but justified by ROI, offering flexible licensing options and valuable SAP automation benefits.
ZAPTEST provides cost-effective enterprise solutions with flexible licensing, low fees, and a free evaluation, making it a budget-friendly choice.
 

Valuable Features

Worksoft Certify excels in codeless automation, SAP integration, user-friendly design, and empowering non-technical users with efficient, flexible testing.
ZAPTEST offers advanced testing automation with cross-platform compatibility, multi-device support, and integrations, reducing effort and costs efficiently.
We're getting good value from continuous testing management, and the fact that it's also codeless is valuable.
 

Categories and Ranking

Worksoft Certify
Ranking in Functional Testing Tools
7th
Ranking in Test Automation Tools
10th
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
68
Ranking in other categories
API Testing Tools (11th)
ZAPTEST
Ranking in Functional Testing Tools
31st
Ranking in Test Automation Tools
30th
Average Rating
8.4
Reviews Sentiment
7.6
Number of Reviews
7
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of October 2025, in the Test Automation Tools category, the mindshare of Worksoft Certify is 4.3%, up from 4.3% compared to the previous year. The mindshare of ZAPTEST is 0.4%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Test Automation Tools Market Share Distribution
ProductMarket Share (%)
Worksoft Certify4.3%
ZAPTEST0.4%
Other95.3%
Test Automation Tools
 

Featured Reviews

Venkata Manikanta Somala - PeerSpot reviewer
Best tool for SAP Environment & Powerfull Automation tool with user friendly interface
From my experience, Worksoft Certify is a good tool for automating SAP, and it also works fine with web apps. But while creating or running scripts, we do face some automation abort issues, which break the flow and need rework. Also, sometimes it feels a bit slow, especially when running more scripts together. If the speed and stability can be improved, that would really help. We are using CTM for scheduling and managing runs it’s useful, but there’s still some scope to improve things like live monitoring and checking results more easily.
it_user362916 - PeerSpot reviewer
We can write our codes just after the functional docs are prepared, and we can straight away start testing the application in the system testing phase itself.
* Using this tool, we can automate test cases even before the deployment of an application. This can be done by scanning objects from UI mock-ups or screenshots. * One script multi-run technology reduces scripting effort and budget by which you can run one unique script to test multiple platforms. * We can write one code and run it in multiple browsers (Chrome, IE, Firefox anything) and operating systems (Android, Windows, anything). * PDF validation, average colour validation, etc. are better and stable. * We can literally automate anything (not necessarily web applications) using ZAPTEST as it works exactly as a human eye and doesn't dig into application codes. * Partial OCR and block recognization are game changers. * JIRA and ALM integration
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Top Industries

By visitors reading reviews
Manufacturing Company
17%
Retailer
9%
Computer Software Company
9%
Energy/Utilities Company
8%
Manufacturing Company
22%
Financial Services Firm
14%
Government
11%
Healthcare Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise6
Large Enterprise58
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise1
Large Enterprise5
 

Questions from the Community

How does Tricentis Tosca compare with Worksoft Certify?
Tosca fulfills our business needs better because it is an end-to-end solution across technologies. We like that it is scriptless, so even non-experienced staff can use it. To put it simply, with To...
What do you like most about Worksoft Certify?
A specific feature that I found to be the most valuable in the solution for our company's work processes stems from the fact that it is useful as a low-code automation tool.
What is your experience regarding pricing and costs for Worksoft Certify?
Yeah, the setup and license cost is a bit high as per I known but if you’re working mostly on SAP, it’s worth it definitely. You just need to plan based on your project and how much you’ll use it.
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Overview

 

Sample Customers

Kraft, Reliant Energy, Richemont, Applied Materials, Siemens PLM, Mosaic, Dow Corning, ebay, IBM, Accenture, Fortis BC, US Government, Southwest Airlines
AT&T, Ally Financial, Inc. Standard & Poors, Comcast, Boeing Employee Credit Union, Nordstroms, Bank of New Zealand, Aviva France, Delta Airlines, First National Bank of South Africa, Leukemia & Lymphoma Society, American Well, SuperValu, 24 Hour Fitness, Inc., Lexis Nexis, Cspire Wireless, GE Intelligent Systems, Accenture, Shelter Mutual Insurance, Agco
Find out what your peers are saying about Worksoft Certify vs. ZAPTEST and other solutions. Updated: September 2025.
868,787 professionals have used our research since 2012.