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Worksoft Certify vs ZAPTEST comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 15, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.6
Organizations achieve 583% ROI in five years by using Worksoft Certify for faster, cost-effective automated testing processes.
Sentiment score
7.7
ZAPTEST boosts ROI by enabling automation, eliminating manual testing phases and multiple tester hires, achieving 100% user-reported ROI.
 

Customer Service

Sentiment score
6.6
Worksoft Certify's support is knowledgeable and proactive, but users experience delays and seek improved initial response times.
Sentiment score
9.1
ZAPTEST excels in responsive customer service and support, with flexible pricing and effective issue resolution praised by users.
Their technical support is responsive, which is good, and their solutions are timely.
 

Scalability Issues

Sentiment score
7.7
Worksoft Certify effectively manages scalability, supporting diverse platforms and seamless growth, despite some reported performance challenges.
Sentiment score
8.9
Organizations experience seamless scalability with ZAPTEST, reporting smooth operations even under high demands due to effective license integration.
We are an enterprise company. It covers companies of all sizes.
 

Stability Issues

Sentiment score
7.2
Worksoft Certify is highly stable, with minor, manageable bugs and effective support, often attributed to external factors rather than design flaws.
Sentiment score
7.0
ZAPTEST's version 15.0.75 resolves previous stability issues, though minor crashes affect 2% of users occasionally.
I would rate it a nine out of ten for stability.
 

Room For Improvement

Worksoft Certify needs improvements in performance, UI clarity, integration, support, mobile, automation, and training resources for diverse environments.
Users find ZAPTEST documentation outdated, desire better support, improved features, and enhanced test result and save functions.
There are still some minor issues concerning continuous testing, particularly related to the timeout feature.
 

Setup Cost

Worksoft Certify's pricing depends on needs, offering cost-effective discounts and value despite initial setup and supplementary tool costs.
ZAPTEST provides cost-effective enterprise solutions with flexible licensing, low fees, and a free evaluation, making it a budget-friendly choice.
 

Valuable Features

Worksoft Certify offers codeless automation, SAP integration, and user-friendly test scripts, enhancing efficiency and simplifying complex application testing.
ZAPTEST offers advanced testing automation with cross-platform compatibility, multi-device support, and integrations, reducing effort and costs efficiently.
We're getting good value from continuous testing management, and the fact that it's also codeless is valuable.
 

Categories and Ranking

Worksoft Certify
Ranking in Functional Testing Tools
10th
Ranking in Test Automation Tools
10th
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
67
Ranking in other categories
API Testing Tools (11th)
ZAPTEST
Ranking in Functional Testing Tools
33rd
Ranking in Test Automation Tools
32nd
Average Rating
8.4
Reviews Sentiment
7.6
Number of Reviews
7
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of June 2025, in the Test Automation Tools category, the mindshare of Worksoft Certify is 4.2%, down from 4.4% compared to the previous year. The mindshare of ZAPTEST is 0.3%, down from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Test Automation Tools
 

Featured Reviews

Shailesh-Parkhe - PeerSpot reviewer
Powerful automation tool with a user-friendly interface, codeless automation, and adaptability to complex business processes, particularly in SAP environments
The tool itself is highly effective, especially when it comes to comprehensibility for newcomers. Even during the initial learning phase, I found it remarkably user-friendly. It facilitates quick onboarding and training of new resources. It offers features for building automation scripts, such as search and certify capture. A notable advantage is that it doesn't rely on other tools like Micro Focus UFT or Micro Focus ALM for script execution. Worksoft can run independently without the need for support from Microsoft Office, although the option to use it for maintaining data exists. The tool also includes debugging features and comprehensive reporting capabilities, generating PDF reports for easy analysis.
it_user362916 - PeerSpot reviewer
We can write our codes just after the functional docs are prepared, and we can straight away start testing the application in the system testing phase itself.
* Using this tool, we can automate test cases even before the deployment of an application. This can be done by scanning objects from UI mock-ups or screenshots. * One script multi-run technology reduces scripting effort and budget by which you can run one unique script to test multiple platforms. * We can write one code and run it in multiple browsers (Chrome, IE, Firefox anything) and operating systems (Android, Windows, anything). * PDF validation, average colour validation, etc. are better and stable. * We can literally automate anything (not necessarily web applications) using ZAPTEST as it works exactly as a human eye and doesn't dig into application codes. * Partial OCR and block recognization are game changers. * JIRA and ALM integration
report
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856,873 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Manufacturing Company
17%
Retailer
11%
Computer Software Company
10%
Energy/Utilities Company
7%
Manufacturing Company
21%
Financial Services Firm
17%
Government
13%
Computer Software Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

How does Tricentis Tosca compare with Worksoft Certify?
Tosca fulfills our business needs better because it is an end-to-end solution across technologies. We like that it is scriptless, so even non-experienced staff can use it. To put it simply, with To...
What do you like most about Worksoft Certify?
A specific feature that I found to be the most valuable in the solution for our company's work processes stems from the fact that it is useful as a low-code automation tool.
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Overview

 

Sample Customers

Kraft, Reliant Energy, Richemont, Applied Materials, Siemens PLM, Mosaic, Dow Corning, ebay, IBM, Accenture, Fortis BC, US Government, Southwest Airlines
AT&T, Ally Financial, Inc. Standard & Poors, Comcast, Boeing Employee Credit Union, Nordstroms, Bank of New Zealand, Aviva France, Delta Airlines, First National Bank of South Africa, Leukemia & Lymphoma Society, American Well, SuperValu, 24 Hour Fitness, Inc., Lexis Nexis, Cspire Wireless, GE Intelligent Systems, Accenture, Shelter Mutual Insurance, Agco
Find out what your peers are saying about Worksoft Certify vs. ZAPTEST and other solutions. Updated: May 2025.
856,873 professionals have used our research since 2012.