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VMware VeloCloud SD-WAN vs Zscaler Zero Trust Exchange Platform comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jul 27, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
4.9
VMware VeloCloud SD-WAN enhances bandwidth and deployment speed but poses challenges in quantifying exact ROI and productivity gains.
Sentiment score
7.1
Zscaler Zero Trust Exchange enhances user satisfaction with reduced noise, improved visibility, and potential for further service integration.
The deployment time with VMware VeloCloud SD-WAN saves 50 percent compared to traditional MPLS networks.
We don't have to purchase many components such as load balancers and proxy servers that were necessary in traditional setups.
 

Customer Service

Sentiment score
6.2
VMware VeloCloud SD-WAN support is generally knowledgeable, with varied responsiveness and options from basic to mission-critical support models.
Sentiment score
4.8
Zscaler Zero Trust Exchange's customer service is praised for responsiveness, but suffers from delayed responses and knowledge gaps affecting satisfaction.
I appreciate having dedicated service engineers who manage our account and ensure any technical issues are addressed efficiently.
Sometimes, support takes time since the solution has some bugs that need fixing.
 

Scalability Issues

Sentiment score
7.1
VMware VeloCloud SD-WAN is praised for scalability, suitable for all business sizes, despite higher complexity and cost as it expands.
Sentiment score
7.7
Zscaler Zero Trust Exchange Platform is highly scalable and adaptable, praised for performance and suitability in varied organizational needs.
The customer base for VMware VeloCloud SD-WAN has been growing 30 to 40 percent per year when transitioning from traditional MPLS networks.
 

Stability Issues

Sentiment score
7.7
VMware VeloCloud SD-WAN is praised for stability, reliability, and support, with some minor issues related to updates and internet connectivity.
Sentiment score
7.8
Zscaler Zero Trust Exchange is stable and reliable with minor latency issues, resolved initial concerns, and strong threat monitoring.
The technical team from VMware VeloCloud SD-WAN addresses these issues promptly, making us very happy with their support.
Overall, VMware VeloCloud SD-WAN is a stable solution.
 

Room For Improvement

VMware VeloCloud SD-WAN requires improved security, integrations, cost efficiency, support, scalability, and more user-friendly reports for better access.
Users report performance, configuration, support, and integration issues with Zscaler, highlighting speed, cost, and interface improvements.
Unlike the comprehensive reports we receive from Palo Alto for our firewalls, VMware VeloCloud SD-WAN doesn't offer detailed reports that effectively convey the solution's benefits to management.
I would like to see improved security features, such as adding more SASE functions.
They might be able to identify if something is missing with Zscaler.
 

Setup Cost

VMware VeloCloud SD-WAN pricing is comparable to competitors but considered high due to complex licensing and additional fees.
Zscaler offers flexible pricing with discounts for larger enterprises, though additional licenses and gateway fees can increase costs.
The pricing is high, making the margin thin, which limits mark-up opportunities from the wholesale price.
The pricing involves licensing for the VeloCloud gateway based on the bandwidth used.
 

Valuable Features

VMware VeloCloud SD-WAN offers easy setup, advanced security, cloud integration, and real-time monitoring for improved connectivity and scalability.
Zscaler Zero Trust Exchange excels in security, scalability, and usability, offering seamless integration and advanced cloud capabilities for organizations.
Previously, organizations used MPLS links for 1 MB at around $200, but now they can use 4G or 5G SIM cards for half that price while achieving more bandwidth.
Its proprietary Dynamic Multipath Optimization (DMP) technology is regarded as the most powerful and valuable function by VMware VeloCloud SD-WAN.
VMware VeloCloud SD-WAN has truly transformed our environment, providing significantly more bandwidth at lower costs, which is essential for tasks like Teams calls.
The solution is cloud-based with the latest inspection engines, which I find to be amazing.
 

Categories and Ranking

VMware VeloCloud SD-WAN
Ranking in Secure Access Service Edge (SASE)
13th
Average Rating
8.2
Reviews Sentiment
6.6
Number of Reviews
55
Ranking in other categories
Software Defined WAN (SD-WAN) Solutions (5th), WAN Edge (6th)
Zscaler Zero Trust Exchange...
Ranking in Secure Access Service Edge (SASE)
1st
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
64
Ranking in other categories
Data Loss Prevention (DLP) (2nd), Cloud Access Security Brokers (CASB) (5th), Application Control (4th), ZTNA as a Service (1st), Cloud Security Posture Management (CSPM) (12th), Cloud-Native Application Protection Platforms (CNAPP) (10th), Remote Browser Isolation (RBI) (1st)
 

Mindshare comparison

As of August 2025, in the Secure Access Service Edge (SASE) category, the mindshare of VMware VeloCloud SD-WAN is 2.9%, up from 2.9% compared to the previous year. The mindshare of Zscaler Zero Trust Exchange Platform is 11.2%, down from 15.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Secure Access Service Edge (SASE)
 

Featured Reviews

Mohammed Gawas - PeerSpot reviewer
Enhancements in deployment and monitoring simplify network implementation experience
We are dealing with VMware products including VMware VeloCloud, Cisco Catalyst ( /products/cisco-catalyst-switches-reviews ), and Fortinet FortiGate ( /products/fortinet-fortigate-reviews ) as a system integrator, handling customer requests.We utilize VeloCloud's centralized orchestration for traffic prioritization. The impact of VMware VeloCloud SD-WAN's Dynamic Multi-Path Optimization on network application performance has been significant. We have tested this feature multiple times, and it was really powerful for steering traffic and packet regeneration, resulting in better flow. We have leveraged the automatic link resiliency feature in VeloCloud SD-WAN, conducting a VoIP test scenario that involved disconnecting link A and seamlessly shifting traffic to link B without any packet loss. However, we have not sold any CPE for VeloCloud in the last one and a half years due to the impact of Broadcom's acquisition. The significance of VeloCloud SD-WAN's deployment flexibility in an organization's network strategy is critical now, as every organization needs to reduce costs and undergo digitalization. SD-WAN provides security and quality of service without needing costly links such as MPLS, and using this CPE from VMware meets the SLA the customer needs. I evaluate VeloCloud's comprehensive visibility into network traffic as enhancing the network security posture. It provides detailed information such as user IP addresses, MAC addresses, and operating systems, giving us visibility for everything related to which customer, end user, application, and link are involved. On a scale of one to ten, I rate VMware VeloCloud SD-WAN a nine.
Sumit Bhanwala - PeerSpot reviewer
Cloud-based platform simplifies device and data center management
I find it to be good. The solution is cloud-based with the latest inspection engines, which I find to be amazing. We are less dependent on data centers and device management, which reduces our efforts significantly. It improves our device management, data center management, and updating devices. We need fewer engineers for this management, and it reduces time and efforts for data center management, device upgrades, and IT support.
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Top Industries

By visitors reading reviews
Computer Software Company
14%
Financial Services Firm
8%
Construction Company
7%
Manufacturing Company
7%
Computer Software Company
14%
Financial Services Firm
13%
Manufacturing Company
10%
Insurance Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What are the biggest differences between Fortinet Fortigate and VMware SD-WAN?
One of our favorite things about Fortinet Fortigate is that you can deploy on the cloud or on premises. It is a very stable, reliable, and consistent solution. We like that we can manage the entire...
What do you like most about VMware SD-WAN?
One of the key use cases for VMware SD-WAN was assisting a customer in the industrial zone. They required virtualized servers and wanted to enable VMware SD-WAN to connect their sites in Japan or C...
What is your experience regarding pricing and costs for VMware SD-WAN?
When it comes to setup cost and licensing cost for VMware, it is on the expensive side relative to the market. We are struggling to sell VMware as Fortinet offers SD-WAN with no additional costs. T...
What is the better solution - Prisma Access or Zscaler Private Access?
We looked into Prisma Access before choosing Zscaler Private Access (ZPA). Palo Alto’s Prisma Access is a secure access service edge (SASE) designed to deliver network security in a cloud-deliver...
What do you like most about Zscaler SASE?
The most valuable features of Zscaler Private Access are reliability, scalability, and availability.
What is your experience regarding pricing and costs for Zscaler SASE?
Zscaler SASE is quite expensive compared to other solutions. The price is not fixed and it does not include all of the features, so my advice for organizations would be to evaluate their specific n...
 

Also Known As

VMware SD-WAN, VeloCloud
Zscaler SASE, Zscaler DLP, Zscaler CASB, Zscaler CSPM, Zscaler Browser Isolation, Zscaler Posture Control
 

Overview

 

Sample Customers

Redmond, Coca Cola, Roka Bioscience, MetTel, Deutsche Telekom, Rockford Construction,  The Bay Club, tru Independence, Triton Management Services, DevCon, AXPM
Siemens, AutoNation, GE, NOV
Find out what your peers are saying about VMware VeloCloud SD-WAN vs. Zscaler Zero Trust Exchange Platform and other solutions. Updated: July 2025.
864,155 professionals have used our research since 2012.