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Vidyo vs Webex comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Feb 3, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Vidyo
Ranking in Virtual Meetings
14th
Average Rating
8.4
Reviews Sentiment
7.7
Number of Reviews
3
Ranking in other categories
No ranking in other categories
Webex
Ranking in Virtual Meetings
2nd
Average Rating
8.0
Reviews Sentiment
7.2
Number of Reviews
124
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2025, in the Virtual Meetings category, the mindshare of Vidyo is 0.5%, up from 0.3% compared to the previous year. The mindshare of Webex is 17.1%, up from 15.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Virtual Meetings
 

Featured Reviews

reviewer2592660 - PeerSpot reviewer
Is excellent for video conferencing, with a very high usage rate
There are a few technical aspects that might need assistance, such as enabling Vidyo inside a web browser as opposed to using it via an SDK in an app. Occasionally, issues can arise when using video conferencing in third-party applications. Feedback from developers could be beneficial for improving these areas.
AlexandruCioruta - PeerSpot reviewer
Used to conduct online third-party client meetings or third-party vendor meetings
The solution's video conferencing quality is good, and I rate it a nine out of ten. The solution's security features are end-to-end encrypted, and I rate them ten out of ten. The version we're using requires no technical team for deployment and maintenance. The solution has an enterprise version, but we're not currently using it. I would recommend the solution to other users because it has good video conference quality. I mostly leverage the solution for third-party client meetings or third-party vendor meetings. Overall, I rate the solution a nine out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Vidyo is excellent for video conferencing, with a very high usage rate alongside Epic Solutions."
"A valuable feature of Webex is that it's good for direct communication. In general, I'm satisfied."
"Webex is easy to use, even for people who are just learning it."
"I like Webex because it is easy to work with."
"One of the most valuable features of WebEx is that it's very quick for ad hoc meetings, and I use it all day, every day, for internal chat with my team. It's just a good platform."
"The product saves time and money."
"The most valuable feature is the ease of use."
"The stability of the solution is the most important feature."
"The most valuable features of the solution revolve around stability and performance."
 

Cons

"There are a few technical aspects that might need assistance, such as enabling Vidyo inside a web browser as opposed to using it via an SDK in an app."
"I would like to see additional online chat capabilities"
"Cisco could maybe make Webex more integrated and compatible with other platforms."
"All the features are not enabled in the web mode of the product."
"Everything just needs to be shrunk down without sacrificing quality so that not so much bandwidth is needed in order to hold meetings effectively."
"We switched from Webex to Teams because there was a lag in the WebEx experience and also a lack of integration. Easy integration with a free email account like Microsoft or Google would be helpful."
"The solution is heavy and slow."
"The solution could improve by having cross-platform compatibility. For example, if you wanted to have a call with someone with Microsoft Teams you could do it with Webex. Not everyone wants to use the same virtual meeting application."
"Webex support is not good. When we try to open a ticket, it takes approximately 24 hours. With Microsoft, we get support within two or three hours."
 

Pricing and Cost Advice

Information not available
"My organization took care of the licensing. I'm guessing they did some subscription cycle, but I used the free version."
"Price is the one area where Webex needs to improve relative to its competitors. It's difficult to sell to small and medium-sized businesses (SMB) because of the license price."
"There are licenses for business to use the solution but for end-users, there is not."
"For me, there is no licensing fee."
"I use the solution for free because I don't use the solution's enterprise version."
"We purchase the product's yearly license. It is expensive."
"There is a need to pay the licensing charges to use Webex Enterprise Edition."
"You need to make yearly payments towards the licensing charges of the product. You need to opt for a subscription-based licensing model for your organization. The product is a bit expensive."
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Top Industries

By visitors reading reviews
No data available
Educational Organization
64%
Computer Software Company
8%
Government
6%
Financial Services Firm
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Vidyo?
The financial model of Vidyo is different. It can be expensive and is not cheap, but the pricing can be better negotiated depending on usage. It depends on how it aligns with your business model an...
What needs improvement with Vidyo?
There are a few technical aspects that might need assistance, such as enabling Vidyo inside a web browser as opposed to using it via an SDK in an app. Occasionally, issues can arise when using vide...
What is your primary use case for Vidyo?
We use Vidyo for telemedicine. It is integrated into our telehealth solutions, specifically with Epic Solutions in the United States. In health care, telemedicine is not an option anymore; it is a ...
What do you like most about Webex?
Webex improved our overall team collaboration.
What is your experience regarding pricing and costs for Webex?
Webex is expensive. If it weren't that expensive, we would probably use it for all our telecommunication needs, not just for telemedicine.
What needs improvement with Webex?
Usability needs improvement. Webex is more complex compared to Zoom ( /products/zoom-reviews ). Zoom ( /products/zoom-reviews ) has a big advantage in simplicity, especially for the other side to c...
 

Comparisons

No data available
 

Also Known As

VidyoConferencing
Cisco Spark
 

Overview

 

Sample Customers

Mercy, Ricoh, Rubbermaid, Philips, Hitachi Inspire, Vedder Price, Carnegie Mellon University, 2Internet, Arizona State University, Ontario Telemedicine Network, GAP
Seagate Technology, Kohn Pedersen Fox, World Vision International, Glen Raven, University of Notre Dame, CEV Multimedia, The Food Group, LUMEDX, California Baptist University, and Georgetown University Law Center.
Find out what your peers are saying about Vidyo vs. Webex and other solutions. Updated: April 2025.
850,028 professionals have used our research since 2012.