"The good thing about Veeam is that its initial setup and usage are straightforward."
"It is a flexible, simple, and scalable software-based solution. It has agentless functionality with specific hypervisors and agent-based functionality with specific operating systems. It gives you the flexibility to use your own hardware and back up physical Windows, Linux, IBM AIX, and Oracle Solaris systems as well as VMware VMs, Hyper-V VMs, and Nutanix VMs from one console. It also has integration with major applications that most companies are using, such as Active Directory, SQL, Exchange, or SharePoint. It has integrations, not just for the backup on the image, host layer, or hypervisor, but also for performing an application-consistent backup. It is helpful in backing up to the tape, cloud, DR site, etc. It is really flexible. It is really amazing that you can restore any backup on VMware, Azure, or AWS. As compared to the other solutions in the market. Veeam has really integrated a lot in the past years. It has the best performance and perfect replication."
"The most valuable feature is the ability to restore the VMs into a test environment."
"The initial setup for a simple environment is very easy. We just do next, next, next, next for the installation. It can be complicated in a complicated environment. It can be simple for a simple environment. I enjoy installing it. It has a lot of features."
"My customers find the backup and recovery ease of use is the most beneficial feature."
"Once you get it set up, everything is smooth, and the recovery is excellent."
"I consider the solution's technical support to be excellent, perfect."
"Vendor integration for many of the enterprise features have allowed for us to have greater performance from our storage vendors further improving on our commitments to protect our clients' data."
"Four years ago when we did a PoC between two other vendors and Zerto, there were two features of Zerto that sold it, hands-down. One was the ease of creating protection groups, the ease with which our engineers could create protection, add virtual machines into the Zerto product, and get them under DR protection."
"We have seen ROI. The biggest way that we have seen it is in avoided downtime. We have had outages before, and we count downtime in terms of dollars spent. We have cut that down so dramatically, which provides us a very quick ROI. We have drastically reduced the amount of time it takes us to recover workloads, from an average of two hours to an average of 10 minutes."
"It does what it's purported to do, which is to provide continuous data protection. We have a five-second RPO. It's definitely doing its job."
"Zerto is extremely easy to use. You set it and forget it."
"We relocated all our virtual machines from Belgium to Budapest, Hungary. I am not sure how we would have done it without Zerto, because we were able to keep the data in sync. We would have needed to have a lot more expensive storage products online at the time that could have kept that replication. From what I have seen from other methods, that would have required a much higher amount of bandwidth as well, then the cost would have been extreme. The mechanisms available to us with a storage space replication would have been more labor-intensive and prone to error. It was much easier and more successful with Zerto than other ways at our disposal."
"We own another solution called VMware Site Recovery Manager, SRM. We have licenses for our entire environment and we still decided not to use it. That's how big the difference was in the experience that Zerto provides."
"The granularity enables us to failover specific workloads instead of an all-or-nothing type of scenario, where you have to move your entire IP block and your data center, or you have to move large chunks of VMs. Those situations also make it prohibitive to test effectively."
"We selected Zerto because the RPO is extremely low, so you can get that server back up almost immediately. That was a huge thing. Also, the ability to do failover tests, where you can test your environment, but not have it impact your production environment, was huge."
"We're using both Backup and Replication, Veeam Cloud Connect, and Veeam Office 365. What I am missing is a good graphical user interface between these three products."
"During the initial setup especially, there's a bit of a learning curve."
"One challenge that we have encountered was on the long-term retention of data. Be sure to look into a dedicated deduplication appliance."
"The implementation was straightforward. However, we used an integrator, the process could be easier for us to do it ourselves."
"In the next release I would like to see a bit more intelligence as far as a solution or troubleshooting - to put it more on the level of resolution and not simply identifying there is a problem."
"The tech support could be better."
"The only improvement I could think of is it could be cheaper—cheaper is always good. Sometimes the product is just finished. Cheaper is always nice for the customer, but the company needs to benefit so that they can keep maintaining the product. New Windows versions, etc., always take some work. At the moment, I wouldn't switch to another solution because of the money."
"Veeam Backup Replication could improve by having better integration with the cloud. Additionally, they do not have direct integration to S3 or Azure storage for the backups of the VMs. This feature would be beneficial because we have to go through the scalable repository which I do not like."
"The replication appliances tend to have issues when they recover from being powered off when a host is in maintenance mode. Sometimes you have to do a manual task where you go in and detach hard disks that are no longer in use, to get the replication appliances to power back on. There are some improvements to be made around the way those recover."
"If the log was more detailed and more user-friendly, we wouldn't have to make the calls to the support to try and figure out where the problem lies."
"Long-term retention of files is a function that isn't available yet that I'm looking forward to them providing. The long-term retention is the only other thing that I think needs improvement."
"With the VPG (virtual protected group) it would be nice if you could pick individuals in the grouping instead of having to failover the whole group."
"The long-term recovery is a little bit weak in its granularity."
"The number-one area in which they need to improve their product is what I would call "automatic self-healing." This is related to running them at scale... We have 1,000 VRAs and if any one of their VRAs has a problem, goes offline, all of the customer protection groups and all of the customers that are tied to that VRA are not replicating at all. That means the RPO is slipping until somebody makes a manual effort to fix the issue. It has become a full-time job at my company for somebody to keep Zerto running all the time, everywhere, and to keep all the customers up and going."
"Another area for improvement I'd like to see is the tuning of the VRAs built into the GUI. It's a little cryptic. You really have to be a very technical engineer to get that deep into it. I'd like to see a little better interface that allows you to do that tuning yourself, rather than trying to get their engineer and your engineer together to do it."
"We did look at the long-term retention backup feature of Zerto a few years ago, and at that time, it was limited. I can't say what it is right now, but at the time, its functionality was limited in terms of basically where we could save it and how we could save it. Offsite air gapping our backups is important to us to help protect against ransomware, and at the time, it couldn't do that. That would be one area that would be important before we consider using the long-term retention again. I haven't looked at it recently, and they may have addressed this in the meantime, but if not, this would be an area of improvement."
Veeam Backup & Replication is ranked 1st in Backup and Recovery Software with 141 reviews while Zerto is ranked 3rd in Backup and Recovery Software with 54 reviews. Veeam Backup & Replication is rated 8.4, while Zerto is rated 9.2. The top reviewer of Veeam Backup & Replication writes "Dynamic and reliable backup solution". On the other hand, the top reviewer of Zerto writes "Gives us business continuity capabilities during hurricane season and in case of ransomware". Veeam Backup & Replication is most compared with Rubrik, Nakivo, Commvault, Cohesity DataProtect and VMware SRM, whereas Zerto is most compared with VMware SRM, Rubrik, Commvault, Azure Site Recovery and Dell EMC RecoverPoint for Virtual Machines. See our Veeam Backup & Replication vs. Zerto report.
See our list of best Backup and Recovery Software vendors, best Cloud Backup vendors, and best Disaster Recovery (DR) Software vendors.
We monitor all Backup and Recovery Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
