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Trellix Helix Connect vs Venusense USM comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jul 6, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Trellix Helix Connect
Ranking in Security Information and Event Management (SIEM)
24th
Average Rating
8.6
Reviews Sentiment
6.4
Number of Reviews
12
Ranking in other categories
Security Incident Response (6th)
Venusense USM
Ranking in Security Information and Event Management (SIEM)
70th
Average Rating
0.0
Number of Reviews
0
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2025, in the Security Information and Event Management (SIEM) category, the mindshare of Trellix Helix Connect is 0.7%, up from 0.5% compared to the previous year. The mindshare of Venusense USM is 0.1%, up from 0.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Security Information and Event Management (SIEM)
 

Featured Reviews

Daniel_Martins - PeerSpot reviewer
Experiencing frequent disconnections and support challenges but benefits from quick implementation and integration capabilities
The timeout of the tenant is an area that needs improvement. When investigating and gathering information from the Helix tenant for extended periods, disconnections occur. This results in lost work and the need to restart investigations due to disconnected sessions. It is problematic when progress is lost and investigations must be restarted, resulting in lost information and significant time wastage. The capability to integrate with other TIPs or cybersecurity intelligence sources could be improved to determine whether IOCs are malicious, similar to Mandiant's functionality. The capacity to reduce false positives needs improvement as we receive many alerts from Helix that turn out to be false positives upon investigation. Enhanced capability in this area would make the system more efficient and easier to use. The dashboards could be improved as customers frequently request real-time SOC dashboard displays for Helix.
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Top Industries

By visitors reading reviews
Comms Service Provider
19%
Manufacturing Company
13%
Computer Software Company
11%
Financial Services Firm
5%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for FireEye Helix?
The price of Trellix Helix is competitive in the market. It is not the cheapest but also not the most expensive. As for additional costs beyond standard licensing fees, there are none.
What needs improvement with FireEye Helix?
I have just released this solution to the market, and my customers' response has been great. While Trellix Wise is seen as a top vendor with its AI implementation for accelerating incident investig...
What is your primary use case for FireEye Helix?
I am a presales manager for a cybersecurity company, and I use Trellix Helix to manage software for cybersecurity. I sell software to enterprise customers, and my main use case involves data protec...
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Also Known As

FireEye Helix, FireEye Threat Analytics
No data available
 

Overview

 

Sample Customers

Police Bank, Verisk Analytics, Teck Resources
Information Not Available
Find out what your peers are saying about Splunk, Wazuh, Microsoft and others in Security Information and Event Management (SIEM). Updated: July 2025.
864,155 professionals have used our research since 2012.