


ThreatLocker Zero Trust Platform and WatchGuard EPDR are in the endpoint security market. While both have strengths, ThreatLocker seems to gain an edge in flexibility, application control, and customer service.
Features: ThreatLocker Zero Trust Platform offers robust allowlisting, Elevation Control for independent user requests, and tight security with Ring-fencing. Its application control is thorough, allowing only trusted apps. WatchGuard EPDR integrates effective patch management, remote management, and a comprehensive antivirus and malware defense, enhancing endpoint protection and offering extensive virus and malware defenses.
Room for Improvement: ThreatLocker could improve identity and multi-factor authentication modules, Apple compatibility, setup simplification, and its Learning Mode integration with SIEM tools. WatchGuard EPDR needs enhancements in software deployment, document protection, reporting, and visualization, along with expanded integration options.
Ease of Deployment and Customer Service: ThreatLocker provides flexible deployment options for multiple environments and offers exceptional customer service with real-time chat support from their Cyber Hero team, often noted for high responsiveness. WatchGuard EPDR also supports various deployment options but lacks the personalized customer service feedback seen with ThreatLocker.
Pricing and ROI: ThreatLocker's pricing is flexible and competitive, promising long-term savings and significant ROI by reducing overlapping tools and operational costs, partly due to its customer service. WatchGuard EPDR offers a cost-effective subscription-based model, but ThreatLocker's transparent pricing strategy contributes to its perceived superior ROI.
They appreciate the rich telemetry data from the solution, as it provides in-depth threat identification.
Cortex XDR by Palo Alto Networks helps to reduce my total cost of ownership significantly.
I have seen a return on investment with Cortex XDR by Palo Alto Networks, as this product is offered at a minimal cost, and we can find a good ROI from it.
If something were to happen without ThreatLocker, the cost would be huge, and thus, having it is definitely worth it.
Based on what we use ThreatLocker Zero Trust Endpoint Protection Platform for with the same functionalities and packaging, it was around 13 or 14 hours.
We have the MDR package as well, and just knowing someone is watching those endpoints at 3:00 a.m. is a lifesaver that you cannot put a dollar figure on.
I can say that knowing you have a product like WatchGuard EPDR that's working 24/7 to help protect students in a school is good for ROI.
The technical support from Palo Alto deserves a mark of ten because they reach out within an hour whenever assistance is needed.
There is no back and forth, and they know what we are asking for and come up with the best resolution for a solution.
If any of these services are missed, it becomes a problem in terms of support tickets, follow-up, or special configuration that needs to be done in the system.
They have been very responsive, helpful, and knowledgeable.
I would rate their customer support a ten out of ten.
Their support is world-class.
They create a case, tell me to refer to articles, and if not resolved, they take a remote session to solve the issue.
Technical support for Panda Adaptive Defense 360 is provided by the reseller, and they also do preventive maintenance yearly.
The technical support from WatchGuard would rate at about an eight on a scale of 1 to 10, where one is the worst technical support and 10 is the best technical support.
You can onboard 10,000 endpoints in just hours, which demonstrates the excellent scalability of this product.
Cortex XDR by Palo Alto Networks can be expanded anytime by purchasing another license without any issues related to scalability.
I think scalability for Cortex XDR by Palo Alto Networks is good.
I started off with just the servers, and within a month and a half, I set up the entire company with ThreatLocker.
It seems to primarily operate on the endpoints rather than at a central location pushing out policies.
ThreatLocker Zero Trust Endpoint Protection Platform scales very smoothly with our growing needs.
WatchGuard EPDR is very competitive regarding its scalability.
Cortex remains fast and responsive, even with increasing data and alerts.
The thresholds we've seen on our firewall boxes at some instances reached 80% to 85%, but even at that level of utilization, we don't observe any latency or any issues reported with respect to accessing the application.
Cortex XDR is stable, offering high quality and reliable performance.
For five years, we have not had a problem.
Once deployed, it downloads the policies locally, so even if the computer doesn't have internet, it doesn't matter.
It has been very stable, reliable, and accessible.
It is very stable with no hanging problems.
WatchGuard EPDR is a very stable solution and is not resource intensive.
The stability is approximately a seven to eight out of ten.
Improving reporting and dashboard customization, along with the addition of real-time and exportable reports, would help SOC teams greatly.
The inclusion of this feature would allow the application of DLP policies alongside antivirus policies via a single agent and console, making it more competitive as other OEMs often offer DLP solutions as part of their antivirus products.
If the per GB data could be provided at a certain level free of cost or at the same cost which the customer is taking for the entire bundle, that would be better.
Controlling the cloud environment, not just endpoints, is crucial.
ThreatLocker Zero Trust Endpoint Protection Platform could improve by being a little more hands-off, perhaps by having a team inside ThreatLocker that does all the vetting of patches; having one person hired by ThreatLocker to check out patches means that a million other industries using ThreatLocker Zero Trust Endpoint Protection Platform do not have to vet the same patch, ultimately saving time and money around the world.
This feedback would help us understand what is learned in real-time, especially during a one-hour learning mode setup, ensuring we remain aware of potentially unnecessary learned items.
Panda Adaptive Defense 360 is not compatible with certain network devices like access points, switches, or routers, which would be an area for improvement.
Other firewalls allow adding categories and in-app controls which WatchGuard currently lacks.
An area for improvement would be the software deployment to seamlessly deploy software packages across multiple machines simultaneously.
The pricing on SentinelOne is far more reasonable and cheaper than Cortex XDR by Palo Alto Networks.
I would say it is definitely not a cheap product, considering how mature it is and how scalable all Palo Alto products are together.
Cortex XDR is perceived as expensive by some customers, yet offers dynamic pricing.
After conversations with other partners, it became clear we underpriced it initially, which caused most of our issues.
We are moving towards the Unified solution, where they basically bundle everything together, providing us better stability with the ability to bring in new product offerings without having to go back to the customer and say, 'This is going to cost you.'
Money is saved because it is not costly, and I would suggest it for other companies.
It is worth the money and provides good return on investment.
The pricing is slightly high, but the product quality justifies it.
Regarding pricing, I am not sure because I did not compare it with other antivirus; maybe it is pricey.
It incorporates AI for normal behavior detection, distinguishing unusual operations.
The product provides automation responses in case of a threat attack, severity assessments, centralized manageability, and comprehensive compliance features, resulting in reduced costs.
It includes machine learning to easily analyze data and detect complex threats across endpoints, networks, or clouds.
ThreatLocker Zero Trust Endpoint Protection Platform's ability to block access to unauthorized applications has been excellent.
It protects our customers.
The major benefit is fewer breaches overall, as nothing can be run without prior approval. This helps my company protect its data and secure itself effectively.
The cloud of WatchGuard lets me see all my devices, updating me to minute levels with detailed information, such as patch status and vulnerabilities.
The detection capabilities for malicious activities are effective.
The EDR has a high accuracy rate with only a few false positives.
| Product | Mindshare (%) |
|---|---|
| Cortex XDR by Palo Alto Networks | 3.5% |
| ThreatLocker Zero Trust Endpoint Protection Platform | 1.2% |
| WatchGuard EPDR | 2.0% |
| Other | 93.3% |


| Company Size | Count |
|---|---|
| Small Business | 44 |
| Midsize Enterprise | 20 |
| Large Enterprise | 47 |
| Company Size | Count |
|---|---|
| Small Business | 51 |
| Midsize Enterprise | 13 |
| Large Enterprise | 8 |
| Company Size | Count |
|---|---|
| Small Business | 26 |
| Midsize Enterprise | 8 |
| Large Enterprise | 2 |
Cortex XDR by Palo Alto Networks provides advanced threat detection with AI-driven endpoint protection and seamless integration, ensuring multi-layered security and automatic threat response.
Cortex XDR is designed to safeguard endpoints against malware and suspicious activities. It offers advanced threat detection and response capabilities using behavioral analysis, AI, and machine learning. It seamlessly integrates with security infrastructures, providing endpoint security, firewall integration, and enhanced visibility in both cloud-based and on-premises environments.
What are the key features of Cortex XDR?Organizations in diverse sectors deploy Cortex XDR to protect against malware, leveraging its advanced threat detection capabilities. Its integration with existing security infrastructures appeals to those seeking comprehensive protection in both cloud and on-premises environments, providing enhanced visibility and threat intelligence.
ThreatLocker Zero Trust Platform employs a deny-by-default approach to enhance security and operational efficiency, focusing on precise application control and streamlined access management without administrative rights.
ThreatLocker Zero Trust Platform offers advanced application control, allowlisting, and elevation control, significantly reducing unauthorized software activities. Its granular controls improve security, while ringfencing enhances application monitoring. Elevation requests allow users to gain administrative access without IT intervention. The platform's ease of policy management and real-time threat visibility contribute to reduced help desk tickets and operational costs, ensuring protection against ransomware and unauthorized applications.
What are the key features of ThreatLocker Zero Trust Platform?Organizations often deploy ThreatLocker Zero Trust Platform for ensuring endpoint security in industries requiring stringent application control and administrative access management. Its functionalities are critical for managing Shadow IT, creating policies, and overseeing software installation approvals. Common usage spans sectors demanding robust security and compliance, such as finance and healthcare, where maintaining high security and efficiency is crucial.
EDR for continuous monitoring that prevents the execution of unknown processes. Behavioral analysis and detection of IoAs (indicators of attack) scripts, macros, etc.
Automatic detection and response for targeted attacks and in-memory exploits. Endpoint protection capabilities such as URL filtering, device control and managed firewall.
Zero-Trust Application and Threat Hunting features delivered as managed services. Lightweight agent and easy-to-use Cloud-based console with detailed reporting.
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