ThousandEyes vs Zenoss Cloud comparison

Cisco and Zenoss are both solutions in the Network Monitoring Software category. Cisco is ranked #8 with an average rating of 8.4, while Zenoss is ranked #65. Cisco holds a 1.7% mindshare in NMS, compared to Zenoss’s 0.9% mindshare. Additionally, 100% of Cisco users are willing to recommend the solution, compared to 100% of Zenoss users who would recommend it.

ThousandEyes

Read 26 ThousandEyes reviews

10,206 Views
7,552 Comparison Views

100% willing to recommend

Zenoss Cloud

Read 8 Zenoss Cloud reviews

5,573 Views
2,675 Comparison Views

100% willing to recommend

ThousandEyes

Zenoss Cloud

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Executive SummaryUpdated on Oct 10, 2024

Zenoss Cloud and ThousandEyes compete in the network monitoring and performance analysis category. ThousandEyes is seen as having the upper hand due to its advanced network visualization capabilities and feature depth.

Features: Zenoss Cloud provides comprehensive monitoring across hybrid IT environments, predictive analytics, and real-time insights. ThousandEyes offers advanced network visualization, internet performance monitoring, and the ability to simulate user interactions.

Room for Improvement: Zenoss Cloud could improve its network-centric features, expand its visualization tools, and enhance its in-depth network analysis capabilities. ThousandEyes might focus on simplifying its deployment process, offering more flexible pricing, and enhancing its hybrid IT environment support.

Ease of Deployment and Customer Service: Zenoss Cloud offers straightforward deployment with robust customer support, particularly in hybrid and multi-cloud setups. ThousandEyes provides a more complex deployment process due to extensive features but offers detailed guidance and support for streamlined setup.

Pricing and ROI: Zenoss Cloud is cost-effective with immediate ROI benefits through flexible licensing options and minimal setup costs. ThousandEyes requires a higher investment, which is justified by its feature-rich nature and expansive network insights, appealing to businesses needing in-depth network performance analytics.

To learn more, read our detailed ThousandEyes vs. Zenoss Cloud Report (Updated: June 2026).

Buyer's Guide

ThousandEyes vs. Zenoss Cloud

June 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

ThousandEyes

Ranking in Network Monitoring Software

8th

Ranking in Cloud Monitoring Software

10th

Average Rating

8.4

Reviews Sentiment

7.0

Number of Reviews

Ranking in other categories

Digital Experience Monitoring (DEM) (3rd)

Zenoss Cloud

Ranking in Network Monitoring Software

65th

Ranking in Cloud Monitoring Software

40th

Average Rating

8.4

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Application Infrastructure (18th), Event Monitoring (14th), Server Monitoring (25th), IT Infrastructure Monitoring (52nd), Container Monitoring (8th), AIOps (27th)

Mindshare comparison

As of July 2026, in the Network Monitoring Software category, the mindshare of ThousandEyes is 1.7%, down from 3.5% compared to the previous year. The mindshare of Zenoss Cloud is 0.9%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software Mindshare Distribution
Product	Mindshare (%)
ThousandEyes	1.7%
Zenoss Cloud	0.9%
Other	97.4%

Network Monitoring Software

Featured Reviews

Shreyans Parekh

Vice President, Finance and Operations at Fruitist

Proactive monitoring has transformed digital experience and now optimizes application delivery

With ThousandEyes, there are some configuration and metric screens that are not entirely intuitive with ThousandEyes, so they can certainly improve in terms of the usability of certain metric screens. ThousandEyes can also offer deeper traffic insights relative to specific applications, so detailed analytics on application-level traffic would help in better understanding and managing our network resources effectively. I would say that ThousandEyes can also, in terms of providing more extensibility with other observability tools, offer more out-of-the-box integrations with other observability tools so that ThousandEyes can serve as that single source of truth, so that we don't necessarily need to go to other tools to be able to be that one-source dashboard. I think there's a lot that ThousandEyes can continue to improve on there. The issues that I've talked about, including extensibility with other platforms and the improvement of accessing specific metric screens in order to be able to provide for fuller access and more detailed access to network-level metrics would make the platform feel less complicated to navigate. It wouldn't require as many manual integration inputs.

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ClaudiaChen

Cloud Architect - Senior Technology Architect at Telstra

Generates close to real-time alerts so users can resolve issues, but needs more integration and public cloud monitoring features

As Zenoss Service Dynamics is more for network-centric devices and you want to monitor, for example, a server, its services, IP addresses, and interfaces, if it's a network and you're going to monitor multiple items, you'll be charged multiple times. This is what Zenoss Service Dynamics needs to improve to make sure that customers pay just one fee to monitor the entire server. What I'd like to see in Zenoss Service Dynamics in the future is a public cloud monitoring feature, particularly for the Azure public cloud. Another additional feature I'd like to see in the next release of the solution is integration with the Azure public cloud because I know that there are some services from Azure that Zenoss Service Dynamics is currently unable to monitor.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The solution's most valuable feature is network security."

"The company provides excellent service."

"ThousandEyes is an excellent product that really provides accurate metrics into network performance as well as the user experience, and I would highly recommend it."

"The most valuable aspect of the solution was the ability to see how the connection quality is between the sites and get an alert if it was turning bad."

"The authentication overall - including to the VPN and LAN - is excellent."

"The most valuable features of ThousandEyes are the full monitoring capabilities and the ability to identify the exact location of problems in the path between the application and the end-user."

"ThousandEyes offers the best features including global internet and cloud visibility from distributed vantage points, application and network performance monitoring, real-time outage detection and incident alerts, end-to-end path visualization for rapid troubleshooting, proactive issue demarcation, and historical data."

"We have only had good experiences with support, as they are helpful and responsive, and we are quite happy with the level of attention we get when we have issues."

More ThousandEyes pros

"Its Docker Container concept is mind blowing. It is the first monitoring tool which comes with Docker features."

"It is the most flexible solution of this type, but it takes time to adapt."

"The most valuable feature is the flexible discovery mechanism."

"Zenoss is more complex than LogicMonitor, but scalable and hugely customizable."

"They have also accommodated many state-of-the-art technologies like Docker and ZooKeeper."

"It's easy to use."

"Overall, it's a great solution, and I consider it to be one of the best."

"The product offers good documentation that helps with initial training."

More Zenoss Cloud pros

Cons

"ThousandEyes can be improved by making the installation procedure less time-consuming and enhancing the interface to be more user-friendly."

"ThousandEyes could improve by implementing a similar incident management system like BigPanda or ServiceNow."

"Cisco is the standard for anyone wanting something good, the problem with it is the cost and that means that it's not accessible to many smaller companies."

"We can show the traffic path in some cases, but it's almost impossible to do so in cloud networks like CDN, Akamai, or Microsoft."

"It's an expensive solution."

"I would like the product to offer more agility."

"Regarding the user interface, I appreciate dropdowns, but I prefer a guided experience where the interface explains itself instead of requiring extensive searching to reach a point."

"With ThousandEyes, there are some configuration and metric screens that are not entirely intuitive with ThousandEyes, so they can certainly improve in terms of the usability of certain metric screens."

More ThousandEyes cons

"Now it is stable, but they should design threshold parameters in percentage instead of raw values."

"This solution is complex for beginners so it takes some time to learn."

"It would be ideal if the product offered sound alerts."

"Technical support is 3/10, poor: Incomplete and poor documentation Undocumented processes Inconsistent solutions to problems depending on source"

"There is room for improvement with the administrative part. They introduced Control Center to manage things in Zenoss 5. The services that Zenoss provides remained the same, but the administrative part, since they introduced Docker, etc., has become a little complex"

"There was a problem with Zenoss and storage monitoring."

"The inclusion of a feature to show a graphical view of the network would be a helpful improvement."

"The AI aspect needs to improve."

More Zenoss Cloud cons

Pricing and Cost Advice

"It is a quite expensive solution."

"In our company, we incur a yearly expense in our company for the licensing part. I rate the solution's pricing a seven out of ten since it is expensive."

"The solution is cheap."

"The solution's pricing is cheap; I rate it a five out of ten."

"The solution costs several thousand dollars per year."

"It depends on the customer, what he wants."

"There are additional costs you'll have to pay apart from the license fee for Zenoss Service Dynamics. I can't remember exactly how much my company is paying because I don't handle the finance part, but the cost is paid annually. On a scale of one to five, with one being the cheapest and five being the most expensive, I'm rating the solution three out of five."

"It is very cost-effective compared to the tools I worked with in the past. The company is gaining a lot with respect to the cost factor. It provides agentless monitoring and in a very cheap way."

"The pricing depends on the environment, the number of services, and the size of the data center. It can go from $100,000 to a million dollars."

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Top Industries

By visitors reading reviews

Financial Services Firm

12%

Manufacturing Company

Healthcare Company

Government

Construction Company

12%

Manufacturing Company

11%

Comms Service Provider

10%

Transportation Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	8
Midsize Enterprise	3
Large Enterprise	17

By reviewers
Company Size	Count
Small Business	4
Large Enterprise	5

Questions from the Community

What is the best network monitoring software for large enterprises?

It actually depends on the exact purpose or requirements. Some tools are better for only network devices while others are better from a cloud monitoring or APM monitoring perspective. You can check...

See all answers

What needs improvement with ThousandEyes?

ThousandEyes could be improved by unifying the GUI with the rest of the Cisco products since it remains legacy from its original state when Cisco acquired it.

See all answers

What is your primary use case for ThousandEyes?

My main use cases for ThousandEyes are troubleshooting slow speeds and investigating disconnection issues that users report.

See all answers

What is the best network monitoring software for large enterprises?

In my experience, I worked with many monitoring software, but the one that gave me the most functionalities of a large-scale company is Zenoss, due to its ability to monitor completely hybrid and a...

See all answers

Comparisons

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HPE Aruba Networking UXI vs ThousandEyes

Compared 3% of the time

Kentik vs ThousandEyes

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Microsoft System Center vs Zenoss Cloud

Compared 3% of the time

Dynatrace vs Zenoss Cloud

Compared 3% of the time

ScienceLogic vs Zenoss Cloud

Compared 3% of the time

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Product Reports

Buyer's Guide

ThousandEyes

June 2026

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Buyer's Guide

Zenoss Cloud

June 2026

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Also Known As

No data available

Cloud Monitoring, Zenoss Service Dynamics

Overview

ThousandEyes offers cutting-edge monitoring capabilities with advanced features such as end-to-end network monitoring, real-time alerts, and application insights. It supports integration with Cisco products and provides visibility into network paths, helping businesses maintain superior network performance.

ThousandEyes is renowned for its ability to diagnose network issues by offering comprehensive network path visualization and detailed analytics. Its ability to detect packet loss and monitor ISPs ensures robust network security. The integration capabilities, particularly with Cisco platforms, make it versatile for businesses requiring customizable dashboards. Users benefit from ease of use and real-time alert systems, though improvements in guest portal usability, packet analysis, and integration with Cisco platforms are needed. Enhancements in automation, knowledge resources, and application-level features could benefit users, alongside better network device monitoring through SNMP and improved path visualization. Additionally, better incident management and alert detection systems are anticipated.

What are the key features of ThousandEyes?

End-to-End Monitoring: Provides comprehensive insights across networks, applications, and users.
Real-Time Alerts: Sends immediate alerts for network disturbances or performance issues.
Network Path Visualization: Offers detailed views of network paths for easy diagnostics.
Application Insights: Delivers in-depth analytics on application performance.

What benefits or ROI can users expect from ThousandEyes?

Time Savings: Reduces diagnosis and troubleshooting time with advanced analytics.
Improved User Experience: Enhances network reliability, leading to better user satisfaction.
Increased Employee Satisfaction: Streamlines network operations, boosting employee efficiency.
Prevention of Downtime: Identifies potential issues early to avoid service interruptions.

Businesses across sectors leverage ThousandEyes for seamless network monitoring and diagnostics. It is invaluable for ensuring connectivity across LANs, Wi-Fi, internet, and SaaS applications. ThousandEyes provides critical insights into internet and ISP performance, significantly benefiting industries reliant on robust digital infrastructure.

Cisco

Zenoss Cloud provides a comprehensive overview of IT environments, supporting cross-cloud functionality, scalability, and robust integrations. It offers dynamic monitoring through its intuitive dashboard and supports hybrid deployments across cloud and on-premises infrastructures.

Zenoss Cloud enables users to monitor network infrastructure and operator platforms efficiently. With features like agentless monitoring and real-time alerts, Zenoss Cloud integrates seamlessly with external systems such as ITSM tools. Its flexible functionality allows for the management of both on-premises and cloud infrastructures like AWS and Azure. Users benefit from easy setup and strong technical support, although they seek enhancements in AI capabilities and simpler installation. The pricing model and complexity for beginners and storage monitoring are areas for improvement.

What are the key features of Zenoss Cloud?

Dynamic Monitoring: Enhances user experience with real-time insights.
Cross-Cloud Functionality: Supports hybrid deployments across AWS and Azure.
Agentless Monitoring: Simplifies deployment with minimal overhead.
Scalability: Grows with your network's demands.
Custom Integration: Supports notifications and alerts tailored to user requirements.

What benefits should users expect from Zenoss Cloud?

Time Efficiency: Quick setup and operation save resources.
Comprehensive Support: Extensive documentation streamlines troubleshooting.
Cost-effective Monitoring: Prevents multiple charges in server monitoring.
Enhanced User Experience: Offers seamless integration with existing IT infrastructures.

Zenoss Cloud is widely used in monitoring solutions for industries including technology and data centers. It supports direct monitoring of systems like vSphere and NetApp, making it ideal for IT operations and managed services. Integration with tools such as ServiceNow and SolarWinds aligns it with diverse IT environments.

Zenoss

Sample Customers

Wayfair, GitHub, Craigslist, Comcast, SurveyMonkey, Lyft, Box, HP, Zendesk, IO Data Centers, Good Technology, NNTCommunications, Proofpoint, Schneider, Crowdstrike, Avera, Pitney Bowes, InstartLogic, Shutterfly, Shutterstock, Condé Nast, Roche, Jive, Actelion, Brocade, Infor, Okta, JLL, DigitalOcean, Zuora, NetSuite, CloudFlare, One, DemonWare, Quantcast, Carbonite, CareerBuilder, Prosper, Oscar, Slack

2degrees, Rackspace, State of North Dakota, El Paso Independent School District, NWN Corporation

Buyer's Guide

ThousandEyes vs. Zenoss Cloud

June 2026

Free Report: ThousandEyes vs. Zenoss Cloud

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