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ThousandEyes vs Veeam Data Platform comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 23, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
8.1
Users commend ThousandEyes for its effective ROI, cost-saving benefits, and high impact on network performance and issue resolution.
Sentiment score
7.6
Veeam Data Platform offers cost-effective backup solutions, reducing management and storage needs while accelerating recovery times and delivering quick returns.
 

Customer Service

Sentiment score
7.9
ThousandEyes' customer service is praised for effective support and prompt response times, though some seek faster responses.
Sentiment score
7.4
Veeam Data Platform's customer support is praised for its responsiveness, expertise, and high user satisfaction, despite occasional slow responses.
We contacted the support team, and they resolved it within a couple of hours.
Most cases are handled perfectly.
 

Scalability Issues

Sentiment score
7.3
ThousandEyes scales effectively across industries, supporting diverse enterprises effortlessly, though costs may rise with added agents.
Sentiment score
7.5
Veeam Data Platform allows seamless and flexible scalability across environments despite minor cost challenges, suiting varied enterprise sizes.
It involves acquiring additional licenses as needed.
In order to scale Veeam Data Platform, we have to pay a lot more money.
 

Stability Issues

Sentiment score
8.3
ThousandEyes is stable and reliable, with smooth operation, minor bugs typical, and effective issue management ensures user satisfaction.
Sentiment score
7.9
Veeam Data Platform is stable, reliable, with minimal downtime, handling environments well, though large deployments may need support.
There are no issues with stability in Veeam Data Platform.
 

Room For Improvement

ThousandEyes should improve server monitoring, integration, AI, UI, compatibility, documentation, and reduce operational noise for enhanced user experience.
Veeam Data Platform needs better integration, improved usability, fortified security, and simplified licensing to address pricing concerns and expand capabilities.
Having a dedicated incident alert system for URL alerts would help manage noise and streamline operations, especially during patch upgrades.
The improvement we would like to see is the option to scale Veeam Data up in smaller sections rather than large sections, which requires paying much more.
OpenStack is something Veeam Data Platform doesn't support, and they haven't indicated that they will support it in the future.
Reducing it by 20% would make it more accessible to a broader range of customers.
 

Setup Cost

ThousandEyes pricing varies; some see it as expensive, favoring large enterprises, with potential monthly fee shifts.
Veeam Data Platform offers competitive pricing with flexible licensing but can be costly, particularly for larger environments and cloud integration.
Veeam Data Platform is more expensive than OpenStack because we pay for it in US dollars, while we pay for OpenStack in Egyptian pounds.
A reduction of 20% in the current cost would make the solution more attractive to clients.
From what I know, it is expensive to add modules, with a scale rating of eight out of ten.
 

Valuable Features

ThousandEyes provides comprehensive network monitoring, detailed analysis, user-friendliness, scalability, and integration, aiding efficient troubleshooting and operational enhancement.
Veeam Data Platform offers user-friendly management, rapid recovery, seamless integration, virtual backup, and strong data protection features.
I find the most valuable feature of ThousandEyes is the ability to directly see the client's exact issue.
The platform is user-friendly, comprehensive, and compatible with numerous market solutions, including virtualization and bare metal servers.
It is also one of the most scalable backup solutions I've worked with.
Veeam Data Platform provides me with the most useful features such as application restore, single file restore, backup and replication, and continuous replication.
 

Categories and Ranking

ThousandEyes
Ranking in Cloud Monitoring Software
13th
Average Rating
8.4
Reviews Sentiment
7.4
Number of Reviews
17
Ranking in other categories
Network Monitoring Software (6th), Digital Experience Monitoring (DEM) (3rd)
Veeam Data Platform
Ranking in Cloud Monitoring Software
10th
Average Rating
8.6
Reviews Sentiment
7.2
Number of Reviews
424
Ranking in other categories
Backup and Recovery (1st), Cloud Backup (1st), Virtualization Management Tools (3rd), Disaster Recovery (DR) Software (1st)
 

Mindshare comparison

As of June 2025, in the Cloud Monitoring Software category, the mindshare of ThousandEyes is 2.8%, up from 2.2% compared to the previous year. The mindshare of Veeam Data Platform is 0.9%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Monitoring Software
 

Featured Reviews

Satyavrat Nirala - PeerSpot reviewer
Offers user monitoring and Internet insights and include customer journeys
It’s evolving; I feel it needs more holistic integration. It needs more improvement. It’s very good, but the integration can be slightly complicated on different platforms. I used it for a healthcare organization, and the integration was slightly challenging. In future releases, I would like to explore AI capabilities. AI would be more valuable because it works across different cloud and server systems. It looks into issue detection and insight modeling, so that is something I feel will be very helpful in the near future. More AI because of compliance and other challenges, not because of the product challenge. It’s about regulations, and we have HIPAA laws in the US and many different kinds of laws. Because of that, these specific elements and certain units don’t allow the tooling system to be fully utilized. We also support a certain segment of healthcare, which is the army healthcare segment, which is more government-controlled. There are certain restrictions in moving into the cloud. That’s where I thought those elements might need some more improvement. Also, looking into how we’ll be able to use more data visualization. It has it, but it doesn’t give you everything. If you look into the elements of use and so many other elements are there, but the UI/UX also has to be improved a bit, I feel. From a developer’s standpoint, it’s very easy, but from a consultant’s standpoint, there can be more enhancement, like one-click view and one-click report generation. Those things should be more seamless.
Edward Hore - PeerSpot reviewer
Reliable with good support but needs a better navigation menu
We use Veeam Data to back up our VMware infrastructure Veeam Data Platform is valuable for its stability and the ability to easily contact support for assistance. The support team provides answers whenever we need them. It is also one of the most scalable backup solutions I've worked with. The…
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Comparison Review

it_user159711 - PeerSpot reviewer
Nov 9, 2014
VMware SRM vs. Veeam vs. Zerto
Disaster recovery planning is something that seems challenging for all businesses. Virtualization in addition to its operational flexibility, and cost reduction benefits, has helped companies improve their DR posture. Virtualization has made it easier to move machines from production to…
 

Top Industries

By visitors reading reviews
Computer Software Company
19%
Financial Services Firm
13%
Manufacturing Company
8%
Government
7%
Computer Software Company
15%
Manufacturing Company
9%
Financial Services Firm
8%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is the best network monitoring software for large enterprises?
It actually depends on the exact purpose or requirements. Some tools are better for only network devices while others are better from a cloud monitoring or APM monitoring perspective. You can check...
What needs improvement with ThousandEyes?
ThousandEyes could improve by implementing a similar incident management system like BigPanda ( /products/bigpanda-reviews ) or ServiceNow ( /products/servicenow-reviews ). Having a dedicated incid...
Major Differences Between These 4 Backup and Disaster Recovery Solutions?
Comparing the features of the four is not the right approach. You need to develop a list of requirements for backup and DR that are specific to your organization and then compare each of the four ...
How do the backup solutions of Veeam and Veritas compare?
Technically, Veeam is best for hyper-v & VMWare replications, snapshots, HA failover, also support for file system backups inside VMs., support for tape library & FC too. But Veritas Netbac...
How does Nakivo compare with Veeam Backup & Replication?
Nakivo is my favorite backup software. Below are the main benefits of Nakivo compared to Veeam 1. Low cost. 2. Backup storage with global deduplication (this is the main requirement of a backup sol...
 

Also Known As

No data available
Veeam Backup & Replication, Veeam ONE
 

Overview

 

Sample Customers

Wayfair, GitHub, Craigslist, Comcast, SurveyMonkey, Lyft, Box, HP, Zendesk, IO Data Centers, Good Technology, NNTCommunications, Proofpoint, Schneider, Crowdstrike, Avera, Pitney Bowes, InstartLogic, Shutterfly, Shutterstock, Condé Nast, Roche, Jive, Actelion, Brocade, Infor, Okta, JLL, DigitalOcean, Zuora, NetSuite, CloudFlare, One, DemonWare, Quantcast, Carbonite, CareerBuilder, Prosper, Oscar, Slack
Business & Legal Resources Inc., Ohio Department of Developmental Disabilities, Alliance Healthcare, Poulin Grain Inc., Linear Technology, Northwestern University, ARKEMA, Sogegross, City of Lynchburg
Find out what your peers are saying about ThousandEyes vs. Veeam Data Platform and other solutions. Updated: June 2025.
856,873 professionals have used our research since 2012.