ThousandEyes and Veeam Data Platform are key players in network monitoring and data protection categories respectively. ThousandEyes excels in monitoring efficiency, while Veeam's robust backup and recovery capabilities provide an edge in data protection scenarios.
Features: ThousandEyes offers comprehensive visibility across cloud providers and ISPs, including user-friendly dashboards and in-depth problem analysis. In contrast, Veeam Data Platform focuses on data protection features like ransomware protection, instant recovery, and file-level recovery, appealing to users needing reliable data protection and swift restoration capabilities.
Room for Improvement: ThousandEyes users suggest enhancements in application-level monitoring, integration with tools like Grafana, and more advanced dashboards. Veeam Data Platform could improve with better integration across operating systems, reduced licensing complexity, and enhanced cloud integration. ThousandEyes needs improvements in user interaction and data integration, while Veeam users focus on compatibility and ease of use.
Ease of Deployment and Customer Service: Both ThousandEyes and Veeam Data Platform are primarily deployed on-premises. ThousandEyes provides supportive technical assistance during deployment with users satisfied with their responsiveness. Veeam users report a stable deployment experience with good support but mention an extensive learning curve initially. ThousandEyes may have a slight advantage in support responsiveness during deployment.
Pricing and ROI: ThousandEyes is seen as expensive, especially for smaller businesses, though it offers significant ROI by resolving issues quickly and improving performance. Veeam Data Platform faces pricing concerns but is generally affordable compared to competitors. Veeam offers multiple flexible pricing models, advantageous for businesses of varying sizes. ThousandEyes may command higher fees, but Veeam's cost-effectiveness and versatility might offer broader appeal for companies focusing on backup solutions.
We contacted the support team, and they resolved it within a couple of hours.
I would rate their technical support a 10 out of 10.
Most cases are handled perfectly.
The escalation from first, second to third tier is sometimes very long-lasting, but the resolve rate is quite high.
Integration with other vendors is also seamless.
In order to scale Veeam Data Platform, we have to pay a lot more money.
There are no issues with stability in Veeam Data Platform.
Having a dedicated incident alert system for URL alerts would help manage noise and streamline operations, especially during patch upgrades.
OpenStack is something Veeam Data Platform doesn't support, and they haven't indicated that they will support it in the future.
Compared to IBM, Veeam Data Platform is simpler but brings some challenges with automation in backup and Oracle backup configuration.
Additional features expected in the next release to make it even better, most parts are on the way, and the AI integration should be improved.
I believe it is not expensive; it's the regular price.
Veeam Data Platform is more expensive than OpenStack because we pay for it in US dollars, while we pay for OpenStack in Egyptian pounds.
A reduction of 20% in the current cost would make the solution more attractive to clients.
I find the most valuable feature of ThousandEyes is the ability to directly see the client's exact issue.
The platform is user-friendly, comprehensive, and compatible with numerous market solutions, including virtualization and bare metal servers.
The most important aspect of this platform is data security with immutable data in the storage.
Veeam Data Platform provides me with the most useful features such as application restore, single file restore, backup and replication, and continuous replication.
| Product | Market Share (%) |
|---|---|
| Veeam Data Platform | 0.9% |
| ThousandEyes | 2.8% |
| Other | 96.3% |
| Company Size | Count |
|---|---|
| Small Business | 4 |
| Midsize Enterprise | 2 |
| Large Enterprise | 11 |
| Company Size | Count |
|---|---|
| Small Business | 216 |
| Midsize Enterprise | 99 |
| Large Enterprise | 138 |
ThousandEyes is a Network Intelligence platform that delivers visibility into every network an organization relies on, whether public or private. ThousandEyes enables users to optimize application delivery, end-user experience and ongoing infrastructure investments.
With cloud, enterprises can innovate much faster, but the growing number of cloud and SaaS applications means that more apps are being delivered over the Internet. This increases dependence on the Internet, a public “best effort” network, and other third-party infrastructures, substantially reducing the ability of IT teams to predict, visualize and control operational behavior. This results in a chaotic and unmanageable IT environment, making issue resolution a time-consuming ordeal, potentially impacting reputation and revenue. ThousandEyes has innovated an approach based on an unmatched distribution of smart agents across the Internet and enterprise, providing visibility all the way to the end user. ThousandEyes gathers and analyzes massive volumes of Network Intelligence data from all of these vantage points, enabling organizations to solve even their most obscure performance problems in minutes. By using ThousandEyes in the planning and testing phases of cloud adoption, customers can also strategically identify and fix underlying problems before production deployment of business-critical applications.
The ThousandEyes solution is ubiquitous across industry sectors, and since launching in mid-2013, customers have come from a diverse set of industry sectors, which include Silicon Valley technology companies, financial services, healthcare, pharmaceuticals, retail, manufacturing and education.
Veeam Data Platform is designed for modern data management, providing secure backups, intelligent data insights, and resilience. It ensures data is protected, recoverable, and manageable across complex environments, supporting business continuity effectively.
Veeam Data Platform stands out with its robust capabilities in data protection, orchestrated recovery, and efficient management. It offers a simple interface while ensuring data security and availability, which is critical for businesses. The platform's compatibility with virtual machines, databases, and applications across VMware, Hyper-V, and cloud environments makes it a versatile choice for backup and disaster recovery strategies. Users gain confidence from its performance, from secure backups to facilitating effective infrastructure monitoring.
What are the key features of Veeam Data Platform?Veeam Data Platform is widely implemented by industries needing robust disaster recovery plans and data management solutions. It is particularly valuable in environments utilizing hybrid cloud solutions, protecting mission-critical workloads, and ensuring business continuity. Businesses leverage its capabilities to safeguard data integrity and facilitate long-term retention through efficient infrastructure management.
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