TeamViewer Pilot vs Workspace ONE UEM comparison

TeamViewer and Omnissa are both solutions in the Remote Access category. TeamViewer is ranked #36, while Omnissa is ranked #3 with an average rating of 7.7. TeamViewer holds a 0.3% mindshare in VUS, compared to Omnissa’s 6.2% mindshare. Additionally, 100% of TeamViewer users are willing to recommend the solution, compared to 83% of Omnissa users who would recommend it.

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Executive SummaryUpdated on Aug 7, 2024

VMware Workspace ONE and TeamViewer Pilot compete in the fields of device management and remote support. VMware Workspace ONE leads in integration and policy management, while TeamViewer Pilot excels in augmented reality support and remote assistance capabilities.

Features: VMware Workspace ONE has robust device management and security features, seamless integration with various applications, and comprehensive policy management. TeamViewer Pilot offers powerful remote support capabilities, augmented reality for issue resolution, and cross-platform support for diverse devices.

Room for Improvement: VMware Workspace ONE needs a more intuitive user experience, improved customization options, and enhanced user-centric design. TeamViewer Pilot should focus on improving the stability of its AR features, reducing latency during sessions, and refining its technical reliability.

Ease of Deployment and Customer Service: VMware Workspace ONE is praised for easy deployment and effective customer service. TeamViewer Pilot provides a user-friendly deployment process but has some variability in customer support response times.

Pricing and ROI: VMware Workspace ONE is premium-priced but delivers substantial ROI due to its extensive features and integration capabilities. TeamViewer Pilot offers a cost-effective solution, though some users find its ROI less compelling compared to VMware Workspace ONE.

To learn more, read our detailed TeamViewer Pilot vs. Workspace ONE UEM Report (Updated: April 2025).

Buyer's Guide

TeamViewer Pilot vs. Workspace ONE UEM

April 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Microsoft Intune

Mindshare comparison

As of May 2025, in the Remote Access category, the mindshare of Microsoft Intune is 9.4%, down from 11.4% compared to the previous year. The mindshare of TeamViewer Pilot is 0.3%, up from 0.3% compared to the previous year. The mindshare of Workspace ONE UEM is 6.2%, down from 12.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Remote Access

Featured Reviews

Joseph Merusi

Collaborations engineer at a financial services firm with 1,001-5,000 employees

Everything has worked better since we started using it

Sometimes the syncing is inconsistent. I'm confident that the devices are checking in every eight hours, but sometimes the devices aren't picking up the settings as quickly as I would expect. Some features haven't been updated in a while, and Microsoft doesn't seem interested in developing them. Unless you talk to an engineer, you don't know whether there will be an update. There are communication issues, so you might start working with a feature without knowing if it will be deprecated six months from now. Some reporting areas still need development. For example, I noticed that the reporting for driver updates is still confusing.

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reviewer1478331

Managing Director at a sports company with 11-50 employees

Easy to use and allows us to conduct illustrative, VR-like presentations to customers

The most valuable feature is the ability to do a virtual reality kind of presentation where you're able to annotate scenes to illustrate what you mean when you're talking to a customer. This particular feature is the best as far as we're concerned. It's easy enough to use. We have no complaints about security.

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Joel Amate

Project Engineer at CTC

The solution is stable, scalable, and offers single sign-on

I give the solution a nine out of ten. I suggest if a person wants to start using Workspace ONE, they should make use of the cloud instance instead of the on-premise instance. There is an on-premise instance available, but the cloud instance is a better option now. I advise them to make use of the cloud instance. This is because management-wise, there is no need to manage a server. For example, we don't need to buy a server, and we don't need to buy network switches, which are required for the on-premise. At the same time, I can advise setting up all the functionalities or whatever functionalities are available for the trial version. We need to check if the Workspace ONE integration includes Azure AD or other identity providers. A lot of applications are using these providers for authentication, such as Ping, Okta, and others. If the Workspace ONE integration doesn't include these providers, the company might have to find a different solution. Security projects should also be considered. Specifically, if the solution can integrate with local security solutions to secure mobile devices.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"It's easy to manage and easy to configure."

"Intune device restriction policies enable me to enforce limitations on the device, like blocking the mobile camera or restricting the employees from using and inserting USB devices, including thumb drives and flash drives."

"The feature I like the most is that we can perform remote tasks. If we want to retire or wipe out personal data or corporate data from a device, we can use Microsoft Intune remotely, and with the click of a button, data is removed automatically. Nothing needs to be done from the end-user side."

"I like the tool's integration with Apple. Anyone who creates an ID in Intune will get an Apple ID."

"Previously, we used on-prem SCCM to deploy applications we built manually. After migrating to Intune, we automated and streamlined the process of deploying applications with autopilot. I can do more with my day. I can manage more applications and ensure that they're updated without monitoring and manually starting that process all over again."

"Intune's most valuable features are the device, compliance, and configuration policies."

"The standout features of Intune are its excellent mobile device management and highly effective application management capabilities."

"In terms of technical support, you will get an immediate response."

More Microsoft Intune pros

"Technical support has good responsiveness."

"It's easy enough to use."

"The feature that we find most valuable is the corporate email pushing."

"The most valuable features in VMware Identity Manager for me are the control groups and rules."

"It has good stability."

"It helps the end users to work on the road without needing to set up all kinds of VPN connections"

"It is easy to start something and work from scratch."

"The solution is stable."

"When we publish the applications, getting the credentials to log in and keep the application up or running is easy."

"The platform makes the mobile device management process straightforward to handle."

More Workspace ONE UEM pros

Cons

"Areas for improvement in Intune include expanding support beyond Samsung devices to accommodate other Android manufacturers like Redmi and Motorola."

"The current Intune reporting functionality could benefit from some improvements."

"The policies we had in SCCM and AD offered features that are missing from Microsoft Intune."

"The initial setup is a little bit complex."

"Microsoft Intune fails a lot when it comes to device compliance."

"Intune needs to incorporate more tools to reduce the number of third-party applications we rely on."

"I also hope the cost of Remote Help will decrease because it's a much-needed Intune function."

"It would be helpful if there was proactive remediation."

More Microsoft Intune cons

"The location markings can appear incorrectly."

"It's quite power-hungry and some customers complain that it drains the batteries on their smartphones very quickly."

"The pricing could always be better."

"The app installer is something that they should really change. It creates a lot of confusion for the user."

"I would like to see more service notifications."

"They need a more flexible pricing model."

"The application itself individuals are getting annoyed with it. They are looking to integrate with ABB applications regardless of whether it is Android or iOS based. We are wanting to shift from this application because of the integration issues we are facing."

"The portal is not user-friendly."

"I'd like to see more integration capabilities in future releases."

"The technical support could be improved."

More Workspace ONE UEM cons

Pricing and Cost Advice

"Microsoft Intune is included in the E5 license at no additional cost."

"No one can compete with Microsoft when it comes to price, and the features it is offering."

"There is a license needed to use the solution and we are on an annual license."

"It's bundled with Business Premium and an E3 license, which is beneficial. If you have to pay extra, it's pricey, but with the bundled package, it's acceptable. They recently increased the Business Premium pricing, which we don't appreciate. The price increase and yearly commitment are causing some problems for us."

"We work with the subscription rather than a server license. I think it's economical this way because we don't have to have a server license for that, and I think that works in our favor."

"We don't get Intune as a separate module. Most of the time, we use it within an enterprise agreement like E3 or E5. Those licenses are at a good price, but what is annoying is that every single year they go higher."

"The product is relatively pricey, but considering its benefits, I'd say it's fair. The benefits outweigh the expensive licensing fees, especially for large organizations, but medium-sized and smaller businesses may be unable to afford it."

"Microsoft Intune is reasonably priced for large organizations that already have Microsoft Enterprise licenses, but it is less affordable for smaller businesses."

More Microsoft Intune pricing and cost advice

"It is not an expensive product."

"We pay for the licensing monthly."

"The cost is a little bit high."

"Licensing fees are paid on a monthly basis."

"The solution can be costly when the customer is dealing with multiple platforms. If a customer is only dealing with iOS, Windows, and Android then Intune is the better choice because there are free licenses."

"In terms of pricing, this solution is definitely much more expensive compared to other solutions, like MobileIron or MaaS360 or any other product in the market. This solution is more expensive by 30 or 40 percent."

"The solution is more expensive than Intune."

"Its pricing was okay for our company."

"The license is paid annually."

"We've purchased various licenses for VMware Workspace ONE, including premium and gold tiers. These licenses include security measures and support for managing telecom expenses like data and voice usage."

More Workspace ONE UEM pricing and cost advice

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Top Industries

By visitors reading reviews

Educational Organization

19%

Computer Software Company

12%

Financial Services Firm

Manufacturing Company

No data available

Computer Software Company

17%

Financial Services Firm

Manufacturing Company

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?

Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...

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What are the pros and cons of Microsoft Intune?

Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...

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How does Google Cloud Identity compare with Microsoft Intune?

Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...

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How does VMware Workspace One compare with VMware Horizon 7?

VMware Workspace One has a powerful set of helpful features. The solution offers very good documentation, the initial...

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What do you like most about VMware Workspace ONE?

The platform provides a stable environment for operations and quickly creates new environments. Additionally, it offe...

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What is your experience regarding pricing and costs for VMware Workspace ONE?

I would rate the pricing a three out of ten. It's a highly affordable solution. If a customer knows the value of the ...

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Compared 54% of the time

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Compared 46% of the time

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Compared 6% of the time

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Compared 5% of the time

IBM MaaS360 vs Workspace ONE UEM

Compared 4% of the time

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Product Reports

Buyer's Guide

Microsoft Intune

April 2025

Download Microsoft Intune product report

Buyer's Guide

Remote Access

May 2025

Download TeamViewer Pilot product report

Buyer's Guide

Workspace ONE UEM

April 2025

Download Workspace ONE UEM product report

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager

No data available

VMware Workspace ONE, VMware AirWatch, Workspace ONE Assist, VMware Identity Manager, Workspace ONE Access, VMware Horizon Air

Overview

Microsoft Intune provides centralized management of mobile devices and applications, ensuring security, compliance, and productivity through integration with Microsoft services like Microsoft 365 and Azure Active Directory.

Organizations use Intune for managing mobile devices and applications, enhancing security and compliance across platforms. With features like single sign-on, conditional access, and zero-touch deployment via Autopilot, it facilitates efficient operations. Intune's scalability, easy enrollment, and capabilities such as remote wipe support diverse device management, offering robust data protection and efficient operation. Despite its features, improvement areas include reporting, compatibility with non-Microsoft devices, and better support for macOS and Linux devices.

What are the key features of Microsoft Intune?

Seamless Integration: Works with Microsoft 365, Azure Active Directory, and System Center for streamlined management.
Conditional Access: Enhances security with policies that restrict access based on conditions.
Autopilot: Provides zero-touch deployment for setting up new devices efficiently.
Mobile Device Management: Enables control over both personal and corporate devices.
Application Deployment: Facilitates app delivery across a range of devices.

What benefits should users look for in reviews?

Centralized Management: Reduces complexity by managing devices and applications in one place.
Security Enhancement: Protects data with features like remote wipe and compliance monitoring.
Improved Productivity: Enhances efficiency with seamless integration and automation features.
Device Scalability: Supports diverse device management for growing business needs.

In industries such as finance, healthcare, and education, Microsoft Intune is implemented to ensure secure and compliant device management. Companies leverage its capabilities to deploy security policies and manage both corporate-owned and BYOD environments, facilitating a unified approach to data protection and compliance.

Microsoft

TeamViewer Pilot is a remote assistance solution powered by augmented reality that enables you to connect to your support requesters and see what their smartphone camera live streams to your computer or mobile device while allowing you to draw, add text, or tag real-world objects with 3D markers for reference.

TeamViewer

VMware Workspace ONE is an intelligence-driven digital workspace platform that delivers any app on any device. It integrates access control, multi-platform endpoint management, and application management. With the VMware Workspace ONE platform, IT teams can deliver a digital workspace that includes the devices and apps of the company’s choice, but with security and control.

VMware Workspace ONE is available:

As a cloud service
On-premises
Hybrid

VMware Workspace ONE Key Features

Simple app authentication: VMware Workspace ONE allows end-users to have password-less single sign-on, giving them access to virtually any app (mobile apps, web apps, cloud apps, and Windows apps).
Unified Endpoint Management options: VMware Workspace ONE aims to support all devices, offering convenience, access, security, and management that will work for any business.
Conditional access: VMware Workspace ONE provides a powerful policy engine to help you make dynamic decisions regarding end-user access rights and to protect sensitive information.
Automated app management: With VMware Workspace ONE the application delivery process can be automated, which improves security and compliance. Software packages can be automatically installed, updated, and removed, and automated workflows can also be created.

VMware Workspace ONE Benefits

Some of the benefits of using VMware Workspace ONE include:

Less IT intervention necessary: Because VMware Workspace ONE has simple app authentication, end-users can help themselves by selecting the applications they need rather than having IT intervene.
Smoother employee onboarding: Transform employee onboarding by enabling self-service access to the apps your end-users need to complete their job duties.
Compliance: VMware Workspace ONE helps end-users reach compliance by using advanced device restrictions.
Real-time visibility: You can have real-time visibility with application, device, and console events that provide detailed information for system monitoring. You can also view logs in the console or export pre-defined reports.

Workspace ONE Components

Workspace ONE Access
Workspace ONE UEM
VMware Workspace ONE® Intelligence
VMware Unified Access Gateway
Workspace ONE Intelligent Hub

Reviews from Real Users

Below is some feedback from our PeerSpot users who are currently using the solution:

PeerSpot user Patrick B., Cybersecurity Architect at a tech services company, says, "Its UI is extremely easy to use whether you're an advanced user or a novice user. When I first opened it up and had to learn the product, I was easily a novice. By the end of the third month, I was digging into the backend of the system and using it as a highly advanced user to accomplish what I needed to accomplish, and I was able to do it through the UI mostly."

Roshan T., Partner Manager North America at a tech company, mentions how satisfied he is with the product, saying, "You can put all your applications on a mobile device, be it a phone or tablet. It is secure and easy to use. Because it is centrally managed, you don't have to do any configuration on the phone. I just got the phone and connected to the central applications. I just downloaded one thing and everything got rolled out. Email, calendar, and other things were deployed centrally. If you don't have AirWatch, you have to configure your phone manually. For example, you need to deploy and configure your email manually and then synchronize everything. It is much simpler when a mobile device is centrally managed."

Omnissa

Sample Customers

Mitchells and Buzzers, Callaway

Information Not Available

Australian Sports Commission, Stockport NHS Foundation Trust, Lomond School, Merck, United Bank, Medical College of Wisconsin, Latymer Upper School, 2gether NHS Foundation Trust, Dowling Aaron Inc., Trillium Lakelands District School Board, Harrogate Grammar School, Duke University Football, Delta Air Lines, Adventist Health System, Giochi Preziosi, Cramlington Learning Village, Intermountain Healthcare, Safexpress, TAG Aviation

Buyer's Guide

TeamViewer Pilot vs. Workspace ONE UEM

April 2025

Free Report: TeamViewer Pilot vs. Workspace ONE UEM

Find out what your peers are saying about TeamViewer Pilot vs. Workspace ONE UEM and other solutions. Updated: April 2025.

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