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Symantec Privileged Access Manager vs Workspace ONE UEM comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Symantec Privileged Access ...
Average Rating
7.8
Reviews Sentiment
7.0
Number of Reviews
53
Ranking in other categories
Privileged Access Management (PAM) (16th)
Workspace ONE UEM
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
102
Ranking in other categories
Remote Access (6th), Virtual Desktop Infrastructure (VDI) (7th), Enterprise Mobility Management (EMM) (2nd), Identity and Access Management as a Service (IDaaS) (IAMaaS) (11th), Unified Endpoint Management (UEM) (3rd)
 

Mindshare comparison

While both are Identity and Access Management solutions, they serve different purposes. Symantec Privileged Access Manager is designed for Privileged Access Management (PAM) and holds a mindshare of 1.6%, up 1.5% compared to last year.
Workspace ONE UEM, on the other hand, focuses on Unified Endpoint Management (UEM), holds 12.4% mindshare, down 15.4% since last year.
Privileged Access Management (PAM) Market Share Distribution
ProductMarket Share (%)
Symantec Privileged Access Manager1.6%
CyberArk Privileged Access Manager14.6%
Delinea Secret Server6.5%
Other77.3%
Privileged Access Management (PAM)
Unified Endpoint Management (UEM) Market Share Distribution
ProductMarket Share (%)
Workspace ONE UEM12.4%
Microsoft Intune30.5%
ManageEngine Endpoint Central10.3%
Other46.8%
Unified Endpoint Management (UEM)
 

Featured Reviews

Muzi Lubisi - PeerSpot reviewer
Secure management of sensitive servers and seamless applications with direct linking
The credential injection feature is highly valued, particularly for RDP sessions. A majority of customers use it for RDP, and a couple for Linux servers. The broader capabilities, including access to multiple systems, web-based applications, and clustering, have never posed an issue. The threat analytics aspect is also a robust feature that analyzes all pertinent information.
Vishal Bhatia - PeerSpot reviewer
Effective product tracking and monitoring enhances daily operations despite needing documentation improvement
The documentation part of Workspace ONE UEM can be confusing. The documentation is not comprehensive compared to other VMware solutions or Microsoft documentation. Most people struggle to connect the dots when looking at the documentation. Even the training material and PowerPoint slide decks that trainers use are sometimes too confusing or overwhelming, with too much content but not enough clarity. The support side has recently become weaker compared to what it used to be with VMware. This is another area that needs improvement. Since working with Workspace ONE UEM from when it was AirWatch, it has improved significantly over the last five years. However, there are still some gray areas and scope for improvement, especially in documentation and workflow between different aspects of the solution.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The DB clustering is a really good benefit of using CA PAM."
"The system is very stable."
"It will provide us with more security."
"You can do A2A integration. You can have your own script, which can then run outside of PA to retrieve the password and perform other tasks."
"We can enforce complicated password policies and very important frequent password changes."
"The interface is very friendly, colorful, and bold."
"It's easy to use and easy to configure."
"The credential injection feature is highly valued, particularly for RDP sessions."
"The most valuable feature is the security policies."
"The performance is good, and it is easy to configure."
"The most valuable feature of this solution is the multi-platform support."
"You can put all your applications on a mobile device, be it a phone or tablet. It is secure and easy to use. Because it is centrally managed, you don't have to do any configuration on the phone. I just got the phone and connected to the central applications. I just downloaded one thing and everything got rolled out. Email, calendar, and other things were deployed centrally. If you don't have AirWatch, you have to configure your phone manually. For example, you need to deploy and configure your email manually and then synchronize everything. It is much simpler when a mobile device is centrally managed."
"It has good stability."
"The most valuable feature of VMware Workspace ONE is that it can support most end users' enterprise applications."
"We used to have a system before, Mac OS Open Directory server and this open directory became obsolete because Apple decided to stop the enterprise market, so there was no other alternative for us to use. We chose this to replace the open directory and we found that it has many more features than the previous solution. We totally rely on it right now to manage all the devices on campus."
"Its UI is extremely easy to use whether you're an advanced user or a novice user. When I first opened it up and had to learn the product, I was easily a novice. By the end of the third month, I was digging into the backend of the system and using it as a highly advanced user to accomplish what I needed to accomplish, and I was able to do it through the UI mostly."
 

Cons

"They need to do a little bit more on the mainframe side.​"
"The management console could be improved."
"An improvement for this solution is that it should not be constantly based on user name and password. There should be a condition to edit and update your username."
"The response time for support could be faster. Some features should be added: cloud-based, VPN-less, more secure, and it should be adjusted in a hybrid environment."
"Broadcom has neglected product development since acquiring Symantec, and nothing major has been added to PAM."
"It's difficult to locate the reports, there are limits on what reports can be run from the GUI, and the report formats are lacking."
"The support for other remote assistance tools would be excellent. Free included tools in Windows (Remote Assist) and Microsoft SCCM Configuration Manager (ConMgr Remote Control) allow companies to reduce the amount of RDP connections and expand the usage of the tools are frequently used by companies to provide technical support for remote assistance."
"What I hope happens with the new product CA PAM is to keep all the useful features that exist in PA, but what I’ve noticed with many new products is the UI gets polished but systems lags stability and performance or it adds additional complexity instead of simplifying the user experience."
"In terms of the inventory management side, as in the invoice management, the stock management and the entire inventory of an organization is lagging a bit in comparison to Blackberry or other EMM solutions."
"VMware Workspace ONE sometimes has bugs that prevent it from working as intended or expected. Generally, these bugs can lead to unexpected results and hinder effectiveness."
"The Content Locker cannot inherit permissions for the Windows Public Folder. If they could integrate with Microsoft on this point, it would be the perfect functionality."
"The reverse proxy is not intuitive and it takes time to get it right, so this is something that can be improved."
"There are a lot of difficulties whenever people have a lot of configurations in it, basically related to security certificate configurations and integration with VMware Horizon."
"There is no Apple zero-day support for updates."
"This product makes use of SAML across the board, which has seven known security flaws. It would be good if the company created a way to protect against SAML flaws. One way would be to integrate a firewall server or an endpoint out in the cloud with which you could establish trust. If you knew nothing about SAML and you did some Google searches about what SAML is, what are the flaws, and what are the known vulnerabilities, eventually, you'll find that there are seven flaws. There are two methods that you can use to solve those seven problems. They essentially involve putting a firewall or putting rules, such as access controls, so that anybody in the world can't just come in, authenticate, and either be a good guy or be someone trying to knock on my door and get into my house. If I could eliminate that, it would be awesome."
"The solution needs to adapt to the cloud based reality of the current world model. Some customers may have reluctance to this, but it is the next level for all of the big providers. Azure, AWS and Google are all on the forefront of cloud-based solutions."
 

Pricing and Cost Advice

"I would prefer better licensing options for the 20-100 users we have at a given time."
"Don’t go with an agent model. Don’t go with a model that has you buying a thousand different parts. Go with PAM that gives you everything, or you’ll just be paying costs of implementing another tool that PAM would have just given you up front."
"Appliances are relatively cheap, don’t skimp. Make sure you have redundancy, high availability, and enough appliances to manage the concurrent workload."
"They offer per-device, per-user, or monthly and yearly licensing models."
"The licensing is simple and scalable."
"Cost-wise, CA was better compared to others in the market. ​"
"The prices are not low, but one can ask for a discount. It’s not the cheapest PAM solution."
"It is more expensive than other solutions on the market."
"While the platform offers comprehensive solutions, it can be expensive, especially if you only need it for occasional testing and deployment."
"A person should pay towards the licensing costs of VMware Identity Manager on a yearly or monthly basis, but government and public sector units cannot for a perpetual licensing model."
"VMware Workspace ONE can fit any organization because if you need more devices there are only additional fees."
"The price of the solution is costly for the number of users I am using it for."
"VMware Workspace ONE licensing price is good with their supportability. The price of VMware Workspace ONE is reasonable. We are using an enterprise license."
"The solution can be costly when the customer is dealing with multiple platforms. If a customer is only dealing with iOS, Windows, and Android then Intune is the better choice because there are free licenses."
"I rate the product price a five on a scale of one to ten, where one is cheap and ten is expensive."
"The solution is about $45 per device for a 12 month subscription. The price is standard across the world."
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Top Industries

By visitors reading reviews
Comms Service Provider
17%
Computer Software Company
16%
Government
11%
Financial Services Firm
8%
Computer Software Company
15%
Manufacturing Company
8%
Financial Services Firm
8%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business14
Midsize Enterprise6
Large Enterprise30
By reviewers
Company SizeCount
Small Business41
Midsize Enterprise21
Large Enterprise57
 

Questions from the Community

What is your experience regarding pricing and costs for Symantec Privileged Access Manager?
Due to the nature of the solution, it is hard to gauge, but compared to competitors, the pricing is very good. I would rate it as an eight and a half out of ten.
What needs improvement with Symantec Privileged Access Manager?
Recent releases need improvement in webpage management. For instance, navigating through a webpage that acts like a wizard, where I proceed to the next page and enter more information, is not handl...
What is your primary use case for Symantec Privileged Access Manager?
With the customers that I have so far, I help them broker RDP sessions to sensitive servers, particularly those that manage aspects like physical access. I have also done it for backend databases, ...
How does Microsoft Intune compare with VMware Workspace One?
Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes it easy to control security and manage the usage of mobile apps when you have a ...
How does VMware Workspace One compare with VMware Horizon 7?
VMware Workspace One has a powerful set of helpful features. The solution offers very good documentation, the initial setup is easy, and the product is very stable and reliable. I think the fact th...
What do you like most about VMware Workspace ONE?
The platform provides a stable environment for operations and quickly creates new environments. Additionally, it offers efficient flexibility.
 

Also Known As

CA PAM, Xceedium Xsuite, CA Privileged Access Manager
VMware Workspace ONE, VMware AirWatch, Workspace ONE Assist, VMware Identity Manager, Workspace ONE Access, VMware Horizon Air
 

Overview

 

Sample Customers

NEOVERA, Telesis, eSoft
Australian Sports Commission, Stockport NHS Foundation Trust, Lomond School, Merck, United Bank, Medical College of Wisconsin, Latymer Upper School, 2gether NHS Foundation Trust, Dowling Aaron Inc., Trillium Lakelands District School Board, Harrogate Grammar School, Duke University Football, Delta Air Lines, Adventist Health System, Giochi Preziosi, Cramlington Learning Village, Intermountain Healthcare, Safexpress, TAG Aviation
Find out what your peers are saying about CyberArk, Delinea, WALLIX and others in Privileged Access Management (PAM). Updated: November 2025.
872,922 professionals have used our research since 2012.