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Symantec Privileged Access Manager vs Workspace ONE UEM comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Symantec Privileged Access ...
Average Rating
7.8
Reviews Sentiment
7.0
Number of Reviews
53
Ranking in other categories
Privileged Access Management (PAM) (16th)
Workspace ONE UEM
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
102
Ranking in other categories
Remote Access (5th), Virtual Desktop Infrastructure (VDI) (8th), Enterprise Mobility Management (EMM) (2nd), Identity and Access Management as a Service (IDaaS) (IAMaaS) (10th), Unified Endpoint Management (UEM) (2nd)
 

Mindshare comparison

While both are Identity and Access Management solutions, they serve different purposes. Symantec Privileged Access Manager is designed for Privileged Access Management (PAM) and holds a mindshare of 1.5%, down 1.6% compared to last year.
Workspace ONE UEM, on the other hand, focuses on Unified Endpoint Management (UEM), holds 14.1% mindshare, down 16.6% since last year.
Privileged Access Management (PAM) Market Share Distribution
ProductMarket Share (%)
Symantec Privileged Access Manager1.5%
CyberArk Privileged Access Manager16.3%
Delinea Secret Server7.5%
Other74.7%
Privileged Access Management (PAM)
Unified Endpoint Management (UEM) Market Share Distribution
ProductMarket Share (%)
Workspace ONE UEM14.1%
Microsoft Intune33.0%
ManageEngine Endpoint Central10.7%
Other42.2%
Unified Endpoint Management (UEM)
 

Featured Reviews

Muzi Lubisi - PeerSpot reviewer
Secure management of sensitive servers and seamless applications with direct linking
The credential injection feature is highly valued, particularly for RDP sessions. A majority of customers use it for RDP, and a couple for Linux servers. The broader capabilities, including access to multiple systems, web-based applications, and clustering, have never posed an issue. The threat analytics aspect is also a robust feature that analyzes all pertinent information.
Vishal Bhatia - PeerSpot reviewer
Effective product tracking and monitoring enhances daily operations despite needing documentation improvement
The documentation part of Workspace ONE UEM can be confusing. The documentation is not comprehensive compared to other VMware solutions or Microsoft documentation. Most people struggle to connect the dots when looking at the documentation. Even the training material and PowerPoint slide decks that trainers use are sometimes too confusing or overwhelming, with too much content but not enough clarity. The support side has recently become weaker compared to what it used to be with VMware. This is another area that needs improvement. Since working with Workspace ONE UEM from when it was AirWatch, it has improved significantly over the last five years. However, there are still some gray areas and scope for improvement, especially in documentation and workflow between different aspects of the solution.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The agent-based credential management solution allows clients to programmatically use the agent to collect passwords during runtime from Symantec Privileged Access Manager."
"We can enforce complicated password policies and very important frequent password changes."
"It will provide us with more security."
"The system is very stable."
"Symantec PAM is easier to deploy compared to its competitors, such as BeyondTrust."
"The product is very scalable in terms of concurrent sessions that it can handle at a time, number of device it can support, accounts that it can manage, or number of nodes that you can deploy in a cluster."
"It is simple to implement and is suitable for medium to large-scale enterprises."
"The credential injection feature is highly valued, particularly for RDP sessions."
"The solution was easy to deploy."
"It is like any other mobile solution. It gives us the ability to control remotely, and that is what we like. We can wipe out and deploy remotely."
"We've configured single sign-on for two or three enterprise customers, and it works very well."
"The initial setup is easy and the deployment doesn't take too long."
"Personally, VMware Identity Manager is useful for comparison purposes so that I can provide better solutions to my company's customers."
"VMware Workspace ONE is scalable."
"I would rate the stability as eight out of ten."
"The most valuable feature of VMware Workspace ONE is its reliability."
 

Cons

"We experience stability issues after every patch upgrade. This is a place where CA needs to improve drastically."
"Instead of just giving passwords to the user based on job function, from auditing perspective, turn that cycle around. That would really help from an auditing standpoint."
"They need to have zero tier and active-active setup ​with zero minimum downtime, which they are working on it. ​"
"The support for other remote assistance tools would be excellent. Free included tools in Windows (Remote Assist) and Microsoft SCCM Configuration Manager (ConMgr Remote Control) allow companies to reduce the amount of RDP connections and expand the usage of the tools are frequently used by companies to provide technical support for remote assistance."
"The management console could be improved."
"What I hope happens with the new product CA PAM is to keep all the useful features that exist in PA, but what I’ve noticed with many new products is the UI gets polished but systems lags stability and performance or it adds additional complexity instead of simplifying the user experience."
"The setup is complex."
"They should include some assignments in the test environment to explore the product's features."
"The solution needs to adapt to the cloud based reality of the current world model. Some customers may have reluctance to this, but it is the next level for all of the big providers. Azure, AWS and Google are all on the forefront of cloud-based solutions."
"The location service could improve and more integration with other devices, such as Android enterprise and Apple devices."
"Its performance is quite good on Apple phones or even mid-range phones. If you install an AirWatch on a phone that is not too powerful, you will have performance issues. That's only because the phone is not too powerful, and there is not enough memory, etc. They could do a lighter version for a less powerful phone. It would also be useful for very small companies that don't want to spend money on expensive phones. Having said that, I don't think that is their target market. If their target market is enterprise, all enterprises perhaps have an agreement with Google or Apple, and they would get a phone that has already been tested, and they know that AirWatch will work on that phone."
"I prefer to work with Jamf Pro because it is more specific to working with the iPad features."
"When it comes to deployment and maintaining security, there should be an integrated console where you have a singular view of all of the products from the same OEM."
"The technical support could be improved."
"There is room for improvement in customer service and support."
"The bigger vendors like VMware, Insight, and MobileIron can assign engineers to customers. You can work with them to develop the right competency to use the product."
 

Pricing and Cost Advice

"Pricing is fair compared to other top vendors."
"Cost-wise, CA was better compared to others in the market. ​"
"The licensing is simple and scalable."
"Appliances are relatively cheap, don’t skimp. Make sure you have redundancy, high availability, and enough appliances to manage the concurrent workload."
"The version we are using is affordable compared to BeyondTrust, which is maybe three to four times as expensive, but it depends on the features."
"I would prefer better licensing options for the 20-100 users we have at a given time."
"The prices are not low, but one can ask for a discount. It’s not the cheapest PAM solution."
"It is reasonably priced."
"I have no opinion about the pricing of the product."
"AirWatch would benefit from reducing the license pricing per user per month. Microsoft bundles everything, and then that bundling makes the product free for the customers."
"VMware Workspace ONE has a yearly license. You have to buy the license for one year at a time."
"The solution is more expensive than Intune."
"While it is not inexpensive in terms of price, it is definitely worth it."
"The cost is a little bit high."
"For the moment, we have a multi-year contract, meaning that we cannot go with a different solution at this time even if the price should prove more favorable."
"There is a separate cost for technical support and extra premium features. The pricing should be simplified."
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Top Industries

By visitors reading reviews
Comms Service Provider
16%
Computer Software Company
15%
Government
11%
Financial Services Firm
9%
Computer Software Company
16%
Financial Services Firm
9%
Manufacturing Company
8%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business14
Midsize Enterprise6
Large Enterprise30
By reviewers
Company SizeCount
Small Business41
Midsize Enterprise21
Large Enterprise57
 

Questions from the Community

What do you like most about Symantec Privileged Access Manager?
We can check the activities in the server for fragile files and documents in case of any issues.
What is your experience regarding pricing and costs for Symantec Privileged Access Manager?
Due to the nature of the solution, it is hard to gauge, but compared to competitors, the pricing is very good. I would rate it as an eight and a half out of ten.
What needs improvement with Symantec Privileged Access Manager?
Recent releases need improvement in webpage management. For instance, navigating through a webpage that acts like a wizard, where I proceed to the next page and enter more information, is not handl...
How does Microsoft Intune compare with VMware Workspace One?
Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes it easy to control security and manage the usage of mobile apps when you have a ...
How does VMware Workspace One compare with VMware Horizon 7?
VMware Workspace One has a powerful set of helpful features. The solution offers very good documentation, the initial setup is easy, and the product is very stable and reliable. I think the fact th...
What do you like most about VMware Workspace ONE?
The platform provides a stable environment for operations and quickly creates new environments. Additionally, it offers efficient flexibility.
 

Also Known As

CA PAM, Xceedium Xsuite, CA Privileged Access Manager
VMware Workspace ONE, VMware AirWatch, Workspace ONE Assist, VMware Identity Manager, Workspace ONE Access, VMware Horizon Air
 

Overview

 

Sample Customers

NEOVERA, Telesis, eSoft
Australian Sports Commission, Stockport NHS Foundation Trust, Lomond School, Merck, United Bank, Medical College of Wisconsin, Latymer Upper School, 2gether NHS Foundation Trust, Dowling Aaron Inc., Trillium Lakelands District School Board, Harrogate Grammar School, Duke University Football, Delta Air Lines, Adventist Health System, Giochi Preziosi, Cramlington Learning Village, Intermountain Healthcare, Safexpress, TAG Aviation
Find out what your peers are saying about CyberArk, Delinea, One Identity and others in Privileged Access Management (PAM). Updated: August 2025.
867,676 professionals have used our research since 2012.