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Symantec Privileged Access Manager vs Workspace ONE UEM comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Symantec Privileged Access ...
Average Rating
7.8
Reviews Sentiment
7.0
Number of Reviews
53
Ranking in other categories
Privileged Access Management (PAM) (15th)
Workspace ONE UEM
Average Rating
8.0
Reviews Sentiment
6.7
Number of Reviews
102
Ranking in other categories
Remote Access (10th), Virtual Desktop Infrastructure (VDI) (8th), Enterprise Mobility Management (EMM) (5th), Identity and Access Management as a Service (IDaaS) (IAMaaS) (15th), Unified Endpoint Management (UEM) (4th)
 

Mindshare comparison

While both are Identity and Access Management solutions, they serve different purposes. Symantec Privileged Access Manager is designed for Privileged Access Management (PAM) and holds a mindshare of 1.9%, up 1.5% compared to last year.
Workspace ONE UEM, on the other hand, focuses on Unified Endpoint Management (UEM), holds 9.1% mindshare, down 13.2% since last year.
Privileged Access Management (PAM) Mindshare Distribution
ProductMindshare (%)
Symantec Privileged Access Manager1.9%
Idira Privileged Access Manager8.6%
Safeguard by One Identity4.3%
Other85.2%
Privileged Access Management (PAM)
Unified Endpoint Management (UEM) Mindshare Distribution
ProductMindshare (%)
Workspace ONE UEM9.1%
Microsoft Intune18.3%
IBM MaaS3608.6%
Other64.0%
Unified Endpoint Management (UEM)
 

Featured Reviews

Muzi Lubisi - PeerSpot reviewer
Senior technical Consultant at CA Africa
Secure management of sensitive servers and seamless applications with direct linking
The credential injection feature is highly valued, particularly for RDP sessions. A majority of customers use it for RDP, and a couple for Linux servers. The broader capabilities, including access to multiple systems, web-based applications, and clustering, have never posed an issue. The threat analytics aspect is also a robust feature that analyzes all pertinent information.
Vishal Bhatia - PeerSpot reviewer
Trainer/Consultant at Koenig Solutions Pvt. Ltd.
Effective product tracking and monitoring enhances daily operations despite needing documentation improvement
The documentation part of Workspace ONE UEM can be confusing. The documentation is not comprehensive compared to other VMware solutions or Microsoft documentation. Most people struggle to connect the dots when looking at the documentation. Even the training material and PowerPoint slide decks that trainers use are sometimes too confusing or overwhelming, with too much content but not enough clarity. The support side has recently become weaker compared to what it used to be with VMware. This is another area that needs improvement. Since working with Workspace ONE UEM from when it was AirWatch, it has improved significantly over the last five years. However, there are still some gray areas and scope for improvement, especially in documentation and workflow between different aspects of the solution.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"If I remember correctly, it was the two factor authentication, and the single most important capability was it supported PIV and CAC as one of the two factors."
"The possibility to control the remote activity and establish different policies, because it depends on the position of workers, how much access they needed, and in what platforms they connect, and the possibility to separate this in an easy way is very useful."
"It is simple to implement and is suitable for medium to large-scale enterprises."
"It's easy to use and easy to configure."
"According to the users who have actually used CyberArk and CA PAM, they have said that CA PAM is ten times easier to use and manage."
"The most valuable feature is the general concept of securing privileged passwords."
"The most important feature is that we do not need to know the passwords any more; just having access to the end point; and that it’s easy to manage users and the account."
"Symantec PAM is easier to deploy compared to its competitors, such as BeyondTrust."
"From a pricing perspective the VMware offering looks interesting I have to say."
"The most valuable feature of this solution is the tracking of the devices."
"The location and remote management services are the most valuable."
"We used to have a system before, Mac OS Open Directory server and this open directory became obsolete because Apple decided to stop the enterprise market, so there was no other alternative for us to use. We chose this to replace the open directory and we found that it has many more features than the previous solution. We totally rely on it right now to manage all the devices on campus."
"What I found most valuable in VMware Workspace ONE is that it's user-friendly."
"It is easy to start something and work from scratch."
"The most valuable feature for us is the contained browser of the product."
"No issues with scalability."
 

Cons

"Broadcom has neglected product development since acquiring Symantec, and nothing major has been added to PAM."
"I believe continued expansion of integration to multiple systems including SSO and SAML technologies will provide a more-expansive, enterprise view of access orchestration, which will in turn strengthen the security of the environment."
"Recent releases need improvement in webpage management. For instance, navigating through a webpage that acts like a wizard, where I proceed to the next page and enter more information, is not handled well by the system."
"They need to have zero tier and active-active setup ​with zero minimum downtime, which they are working on it. ​"
"I’m no fan of Java as an application front-end, as it tends to have issues depending on what browser one’s using."
"Reporting is very limited."
"Technical support is average. They took a long time to provide good answers, only recommended to upgrade SW version which in some environments is not an option and they don’t even know if that will fix the problem."
"The product has not improved our organization."
"Technical support needs to be more responsive to our requests."
"The solution isn't too stable."
"They do have a good integration, but there is a long way to go as far as integration is concerned. They need to integrate with the cloud solutions a little bit more. We are looking for Azure integration."
"I would like to have better support for multi-cloud sessions."
"The solution's pre-stage enrollment could be improved."
"The accuracy of the management function has room for improvement. It's important to us because sometimes we send a profile to the machine and it's pending but doesn't reach."
"The initial setup is pretty complicated. It can be a steep learning curve."
"One of the things that I want them to improve on, if possible, is the management of Mac devices, MacBook Pro, for example. They do it, but they have scope for improvement, in my opinion. It's not that it's that bad, it just a small need."
 

Pricing and Cost Advice

"It is more expensive than other solutions on the market."
"I would prefer better licensing options for the 20-100 users we have at a given time."
"Appliances are relatively cheap, don’t skimp. Make sure you have redundancy, high availability, and enough appliances to manage the concurrent workload."
"It is reasonably priced."
"The licensing is simple and scalable."
"Pricing is fair compared to other top vendors."
"Cost-wise, CA was better compared to others in the market. ​"
"They offer per-device, per-user, or monthly and yearly licensing models."
"While it is not inexpensive in terms of price, it is definitely worth it."
"In some cases, a customer may feel the solution is expensive."
"There is a licensing fee for the users, and we pay a low amount for our support costs."
"We are paying about $145,000 a year on a three-year subscription with no ability to scale up or scale down within that class model."
"VMware Workspace ONE licensing price is good with their supportability. The price of VMware Workspace ONE is reasonable. We are using an enterprise license."
"If you purchase it for one year, it is very expensive. If you get it for three years or up to five years, then you can bargain a better price."
"The price of VMware Workspace ONE is expensive. However, for the features that are provided, the price is reasonable. There is a subscription to use the solution."
"While the platform offers comprehensive solutions, it can be expensive, especially if you only need it for occasional testing and deployment."
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Top Industries

By visitors reading reviews
Outsourcing Company
21%
Construction Company
13%
Comms Service Provider
6%
Manufacturing Company
6%
Financial Services Firm
11%
Outsourcing Company
10%
Manufacturing Company
9%
Construction Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business14
Midsize Enterprise6
Large Enterprise30
By reviewers
Company SizeCount
Small Business40
Midsize Enterprise22
Large Enterprise60
 

Questions from the Community

What is your experience regarding pricing and costs for Symantec Privileged Access Manager?
Due to the nature of the solution, it is hard to gauge, but compared to competitors, the pricing is very good. I would rate it as an eight and a half out of ten.
What needs improvement with Symantec Privileged Access Manager?
Recent releases need improvement in webpage management. For instance, navigating through a webpage that acts like a wizard, where I proceed to the next page and enter more information, is not handl...
What is your primary use case for Symantec Privileged Access Manager?
With the customers that I have so far, I help them broker RDP sessions to sensitive servers, particularly those that manage aspects like physical access. I have also done it for backend databases, ...
How does Microsoft Intune compare with VMware Workspace One?
Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes it easy to control security and manage the usage of mobile apps when you have a ...
How does VMware Workspace One compare with VMware Horizon 7?
VMware Workspace One has a powerful set of helpful features. The solution offers very good documentation, the initial setup is easy, and the product is very stable and reliable. I think the fact th...
What is your experience regarding pricing and costs for VMware Horizon Air?
I don't deal with the pricing side, so I don't have any insight about it. That's what the organization would have already handled in their environment or maybe they are comparing it with products s...
 

Also Known As

CA PAM, Xceedium Xsuite, CA Privileged Access Manager
VMware Workspace ONE, VMware AirWatch, Workspace ONE Assist, VMware Identity Manager, Workspace ONE Access, VMware Horizon Air
 

Overview

 

Sample Customers

NEOVERA, Telesis, eSoft
Australian Sports Commission, Stockport NHS Foundation Trust, Lomond School, Merck, United Bank, Medical College of Wisconsin, Latymer Upper School, 2gether NHS Foundation Trust, Dowling Aaron Inc., Trillium Lakelands District School Board, Harrogate Grammar School, Duke University Football, Delta Air Lines, Adventist Health System, Giochi Preziosi, Cramlington Learning Village, Intermountain Healthcare, Safexpress, TAG Aviation
Find out what your peers are saying about Idira by Palo Alto Networks, One Identity, Okta and others in Privileged Access Management (PAM). Updated: August 2026.
914,109 professionals have used our research since 2012.