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Symantec Endpoint Security Complete vs Trend Vision One Endpoint Security comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.1
Cortex XDR offers cost-effective malware prevention, compliance, reduced operational costs, improved performance, and comprehensive threat identification.
Sentiment score
2.6
Symantec Endpoint Security Complete's ROI is rated highly by some, yet high costs make benefits assessment challenging for others.
Sentiment score
7.1
Trend Vision One Endpoint Security increases ROI with reduced malware incidents, lower licensing costs, and decreased need for extra tools.
They appreciate the rich telemetry data from the solution, as it provides in-depth threat identification.
Cyber Security Manager at Welab bank
Cortex XDR by Palo Alto Networks helps to reduce my total cost of ownership significantly.
Detection and Response Consultant at Inovasys
I have seen a return on investment with Cortex XDR by Palo Alto Networks, as this product is offered at a minimal cost, and we can find a good ROI from it.
Cyber Security Information Security Specialist at MHM Holding GmbH
We have certainly seen the return on investment with Trend Vision One Endpoint Security given that endpoints are largely focused in terms of cyber attacks.
Platform Engineer Ii at a outsourcing company with 5,001-10,000 employees
 

Customer Service

Sentiment score
6.9
Cortex XDR's customer service receives mixed reviews, with experiences varying based on support plans and regional partner involvement.
Sentiment score
3.3
Symantec Endpoint Security Complete receives mixed feedback, with praise for efficiency but concerns about response times and support consistency.
Sentiment score
6.6
Customer service for Trend Vision One has mixed reviews, with regional variations and room for improvement noted by users.
The technical support from Palo Alto deserves a mark of ten because they reach out within an hour whenever assistance is needed.
Head of data centers at a non-profit with 10,001+ employees
There is no back and forth, and they know what we are asking for and come up with the best resolution for a solution.
Senior Process Expert at A.P. Moller - Maersk
If any of these services are missed, it becomes a problem in terms of support tickets, follow-up, or special configuration that needs to be done in the system.
Chief of IT Architecture at a financial services firm with 10,001+ employees
I don't know the current situation with Broadcom, however, it was good when I was involved.
Information Security Engineer at M.Tech
Their technical support deserves a rating of nine out of ten.
Deputy Manager at Dishman Pharmaceuticals and Chemicals Ltd
we reached out to our local vendor in the country for questions, and they resolved these issues with Trend Micro.
Head of security of digital systems, electronic databases and networks at Ukreximbank
We have a really good sales team to manage that and they have been really helpful in giving the proposal as well as the setup and fine-tuning cost every year over year, so that is taken care.
Platform Engineer Ii at a outsourcing company with 5,001-10,000 employees
 

Scalability Issues

Sentiment score
7.5
Cortex XDR offers scalable, adaptable cloud-based security, supporting diverse workloads and smooth deployment across numerous endpoints and environments.
Sentiment score
6.4
Symantec Endpoint Security Complete displays strong scalability, though opinions vary on license challenges and support in different environments.
Sentiment score
7.8
Trend Vision One Endpoint Security is highly scalable, accommodating thousands of endpoints and adapting easily to diverse platforms.
Cortex XDR by Palo Alto Networks can be expanded anytime by purchasing another license without any issues related to scalability.
Head of data centers at a non-profit with 10,001+ employees
I think scalability for Cortex XDR by Palo Alto Networks is good.
Threat Analyst II at a tech vendor with 1,001-5,000 employees
Trend Vision One Endpoint Security is scalable and stable because we have been using it for more than five years.
Deputy Manager at Dishman Pharmaceuticals and Chemicals Ltd
 

Stability Issues

Sentiment score
8.0
Cortex XDR by Palo Alto Networks is stable, reliable under heavy loads, with few bugs and continuous performance improvements.
Sentiment score
8.0
Symantec Endpoint Security Complete is reliable and stable, though new releases may introduce bugs, earning high user satisfaction.
Sentiment score
8.1
Trend Vision One Endpoint Security is stable and reliable, with high user satisfaction despite occasional update-related bugs.
Cortex remains fast and responsive, even with increasing data and alerts.
Final Year Student at Gitam University
The thresholds we've seen on our firewall boxes at some instances reached 80% to 85%, but even at that level of utilization, we don't observe any latency or any issues reported with respect to accessing the application.
Senior Process Expert at A.P. Moller - Maersk
Cortex XDR is stable, offering high quality and reliable performance.
Cyber Security Manager at Welab bank
Mac OS upgrades would break them before new versions were available.
Lead of IT at a tech services company with 201-500 employees
 

Room For Improvement

Cortex XDR needs UI simplification, improved integration, better reporting, and training, while users face high costs and configuration challenges.
Symantec Endpoint Security Complete requires enhancements in installation, interface, mobility, security features, support, scalability, pricing, and integration.
Trend Vision One Endpoint Security faces challenges with setup, resource usage, compatibility, support, pricing, and seeks enhanced AI and integration.
Improving reporting and dashboard customization, along with the addition of real-time and exportable reports, would help SOC teams greatly.
Final Year Student at Gitam University
The inclusion of this feature would allow the application of DLP policies alongside antivirus policies via a single agent and console, making it more competitive as other OEMs often offer DLP solutions as part of their antivirus products.
Pre-Sales Architect at network techlab
If the per GB data could be provided at a certain level free of cost or at the same cost which the customer is taking for the entire bundle, that would be better.
Cyber Security Information Security Specialist at MHM Holding GmbH
The mobile device management was not unified with the other endpoint management, creating structural issues.
Lead of IT at a tech services company with 201-500 employees
They could improve the user interface.
Information Security Engineer at M.Tech
We need more training resources for my team and I, such as developing labs and sessions to implement it more easily.
Security Solutions Architect at Systems Engineering of Egypt
20% to 30% of endpoints faced difficulty in cleaning or uninstalling the software.
Cyber Security Engineer at Amazure Technologies Private Limited
It supports Mac and is fully functional with that.
Deputy Manager at Dishman Pharmaceuticals and Chemicals Ltd
 

Setup Cost

Cortex XDR is seen as an expensive yet flexible solution with scalable pricing varying from $20 to $90 per user.
Symantec Endpoint Security Complete pricing varies, seen as cost-effective by some but expensive due to features and complex renewals.
Trend Vision One Endpoint Security is competitively priced, favoring larger enterprises, with flexible regional pricing and no extra fees.
The pricing on SentinelOne is far more reasonable and cheaper than Cortex XDR by Palo Alto Networks.
Consultant at a tech services company with 1,001-5,000 employees
I would say it is definitely not a cheap product, considering how mature it is and how scalable all Palo Alto products are together.
Senior Process Expert at A.P. Moller - Maersk
Cortex XDR is perceived as expensive by some customers, yet offers dynamic pricing.
Cyber Security Manager at Welab bank
The pricing is very high, despite the solution’s capabilities.
Security Solutions Architect at Systems Engineering of Egypt
Regarding the price, there was a tender, and Trend Micro won; the price was good.
Head of security of digital systems, electronic databases and networks at Ukreximbank
 

Valuable Features

Cortex XDR enhances threat detection and response with AI, seamless integration, and efficient threat intelligence for improved risk management.
Symantec Endpoint Security Complete delivers advanced protection and governance with features like threat hunting, sandboxing, and customizable performance.
Trend Vision One Endpoint Security is praised for easy installation, advanced threat detection, integration capabilities, and efficient automation.
It incorporates AI for normal behavior detection, distinguishing unusual operations.
Cyber Security Manager at Welab bank
The product provides automation responses in case of a threat attack, severity assessments, centralized manageability, and comprehensive compliance features, resulting in reduced costs.
Pre-Sales Architect at network techlab
It includes machine learning to easily analyze data and detect complex threats across endpoints, networks, or clouds.
Final Year Student at Gitam University
I have both the antivirus and EDR features constantly, allowing my team's customers to conduct detailed analyses of where attacks have occurred or if any malicious files are present, which devices or files have been targeted.
Information Security Engineer at M.Tech
Fortinet Endpoint Protection provides more features compared to other solutions.
Lead of IT at a tech services company with 201-500 employees
The integration of ML and AI provides complete visibility, suggests responses, detects threats, and includes integration into XDR, which covers email security, endpoint security, cloud security, among other aspects.
Cyber Security Engineer at Amazure Technologies Private Limited
They are very aggressive for our program, so whenever we have any issue, we just lodge a call, and within 15 minutes, we get the engineer on a call or Webex call to resolve the issue for the solution.
Deputy Manager at Dishman Pharmaceuticals and Chemicals Ltd
The vulnerability protection module helps to identify which threat group is active and is using which specific vulnerability and also it helps to detect if those vulnerabilities exist within our environment and shows which machine is affected.
Platform Engineer Ii at a outsourcing company with 5,001-10,000 employees
 

Categories and Ranking

Cortex XDR by Palo Alto Net...
Sponsored
Ranking in Endpoint Protection Platform (EPP)
5th
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
105
Ranking in other categories
Endpoint Detection and Response (EDR) (8th), Extended Detection and Response (XDR) (7th), Ransomware Protection (2nd), AI-Powered Cybersecurity Platforms (2nd)
Symantec Endpoint Security ...
Ranking in Endpoint Protection Platform (EPP)
31st
Average Rating
8.2
Reviews Sentiment
6.0
Number of Reviews
18
Ranking in other categories
No ranking in other categories
Trend Vision One Endpoint S...
Ranking in Endpoint Protection Platform (EPP)
9th
Average Rating
8.2
Reviews Sentiment
7.1
Number of Reviews
134
Ranking in other categories
Endpoint Compliance (3rd), Endpoint Detection and Response (EDR) (9th)
 

Mindshare comparison

As of February 2026, in the Endpoint Protection Platform (EPP) category, the mindshare of Cortex XDR by Palo Alto Networks is 3.4%, down from 4.1% compared to the previous year. The mindshare of Symantec Endpoint Security Complete is 0.7%, up from 0.4% compared to the previous year. The mindshare of Trend Vision One Endpoint Security is 1.7%, down from 1.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP) Market Share Distribution
ProductMarket Share (%)
Cortex XDR by Palo Alto Networks3.4%
Trend Vision One Endpoint Security1.7%
Symantec Endpoint Security Complete0.7%
Other94.2%
Endpoint Protection Platform (EPP)
 

Featured Reviews

ABHISHEK_SINGH - PeerSpot reviewer
Senior Process Expert at A.P. Moller - Maersk
Gained full visibility and streamlined threat detection through behavior-based insights and AI integration
Initially, we got to have a lot of false positives when we onboarded, but nowadays it's quite smooth. We have fine-tuned our security policies and allowed different levels of policies to get rid of those false positives. Currently, we are getting a fairly good amount of incidents that are not false positives or benign, but actionable items. The process is streamlined. In the initial days, the operations used to get involved in a lot of benign and other activities, but now the process is streamlined. We are leveraging the auto-detection and remediation plans. The operations teams are now more involved in other business roles as well, not just looking into the logs and fetching out what's happening there. They have fixed a lot of things. Initially, they didn't have IAC code drift detection, cloud posture management, or security posture management, but they have those now. They purchased different vendors and did a merger with that. They have now Prisma Cloud that gets integrated and now they are working with Cortex Cloud. Everything that was negative has now been addressed, and the product altogether looks to be in a very better and mature shape now. Currently, it's more or less detecting the workloads with AI-based best practices. Since most organizations are consuming AI agents and other things, we are looking forward to seeing what other feature enhancements Palo Alto can support in that.
PetriRajama - PeerSpot reviewer
Lead of IT at a tech services company with 201-500 employees
Has provided strong security foundations but struggles with integration and ongoing compatibility issues
It had its problems. They were rebuilding it while having the old functionality and new functionality layered on top of each other. They were migrating the functionalities to the new solution, which caused significant problems. The mobile device management was not unified with the other endpoint management, creating structural issues.
Oleksii Pavlyk - PeerSpot reviewer
Head of security of digital systems, electronic databases and networks at Ukreximbank
Centralized console has improved visibility while setup remains quick on diverse environments
I don't know why I find it valuable; my colleague administrated it, but I was the chief of a team of six people, and one of them administered this product, which worked well for defending our servers. I don't know what the best features of Trend Vision One Endpoint Security are; it performs well compared to other products, and I am curious about it, but I cannot think of specific features. Perhaps my colleagues could provide that information, but I do not have that knowledge. The centralized console helps my team greatly; it is very convenient as everything is all in one console, not only EDR but many other products, such as email security and XDR features. Trend Vision One Endpoint Security positively impacts our organization as it is very simple to install on Windows and Linux servers; it is not very difficult to install.
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Top Industries

By visitors reading reviews
Computer Software Company
10%
Financial Services Firm
10%
Manufacturing Company
8%
Comms Service Provider
6%
Computer Software Company
13%
Manufacturing Company
13%
Financial Services Firm
12%
Comms Service Provider
8%
Computer Software Company
12%
Manufacturing Company
9%
Financial Services Firm
9%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business42
Midsize Enterprise21
Large Enterprise47
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise5
Large Enterprise6
By reviewers
Company SizeCount
Small Business45
Midsize Enterprise36
Large Enterprise60
 

Questions from the Community

Cortex XDR by Palo Alto vs. Sentinel One
Cortex XDR by Palo Alto vs. SentinelOne SentinelOne offers very detailed specifics with regard to risks or attacks. ...
Comparing CrowdStrike Falcon to Cortex XDR (Palo Alto)
Cortex XDR by Palo Alto vs. CrowdStrike Falcon Both Cortex XDR and Crowd Strike Falcon offer cloud-based solutions th...
How is Cortex XDR compared with Microsoft Defender?
Microsoft Defender for Endpoint is a cloud-delivered endpoint security solution. The tool reduces the attack surface,...
What do you like most about Symantec Endpoint Security Complete?
The solution prevents any damage from viruses and provides risk mitigation for virus threats.
What is your experience regarding pricing and costs for Symantec Endpoint Security Complete?
Symantec Endpoint Security Full/Complete license is not expensive and advise using the full feature.
What needs improvement with Symantec Endpoint Security Complete?
It had its problems. They were rebuilding it while having the old functionality and new functionality layered on top ...
What's the difference between Trend Micro Deep Security and Trend Micro Apex One?
Trend Micro Deep Security offers a lot of features. It guarantees security for your data center, cloud, and container...
What do you like most about Trend Micro Apex One?
It is updated automatically without much intervention from our side. We can also get some reports easily.
What is your experience regarding pricing and costs for Trend Micro Apex One?
Regarding the price, there was a tender, and Trend Micro won; the price was good.
 

Comparisons

 

Also Known As

Cyvera, Cortex XDR, Palo Alto Networks Traps
No data available
Trend Micro Apex One, OfficeScan, Trend Micro OfficeScan
 

Overview

 

Sample Customers

CBI Health Group, University Honda, VakifBank
Information Not Available
Atma Jaya Catholic University of Indonesia, A&W Food Services of Canada, Babou, Beth Israel Deaconess Care Organization (BO), DCI Donor Services, Evalueserve, Gulftainer, Hiroshima Prefectural Government, MEDHOST
Find out what your peers are saying about Symantec Endpoint Security Complete vs. Trend Vision One Endpoint Security and other solutions. Updated: February 2026.
882,606 professionals have used our research since 2012.