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Symantec Endpoint Detection and Response vs USM Anywhere comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
1.0
Symantec Endpoint Detection and Response enhances security, reduces incident response time, saves costs, and increases productivity through its automated features.
Sentiment score
6.8
USM Anywhere enhances security, saves time and resources, reduces staffing needs, and meets compliance, offering financial and time benefits.
Customers see ROI as they save on staff and other resources.
 

Customer Service

Sentiment score
6.0
Symantec Endpoint Detection and Response's support is mixed, with effective local help but issues with outsourced assistance post-Broadcom acquisition.
Sentiment score
8.0
USM Anywhere's customer service is generally praised for responsiveness but experiences occasional delays and inconsistent support information.
 

Scalability Issues

Sentiment score
5.2
Symantec Endpoint Detection and Response is praised for scalability, global presence, and versatile deployment, despite some flexibility concerns.
Sentiment score
7.5
USM Anywhere is scalable for small to medium businesses, but enterprise-scale deployments face data volume and speed challenges.
USM Anywhere faces scalability issues because of a 60 TB limit.
 

Stability Issues

Sentiment score
6.2
Symantec EDR is mostly stable and reliable, with improved updates, minor bugs, and varying user ratings from seven to nine.
Sentiment score
7.2
USM Anywhere receives mixed stability reviews, with some users praising its reliability and others reporting issues during updates or large data handling.
 

Room For Improvement

Symantec EDR requires improvements in reporting, integration, user interface complexity, scalability, stability, support, and AI-driven analytics.
USM Anywhere needs improved performance, user interface, integration, and support, with better updates and less disruptive software changes.
There are scalability issues due to a 60 TB limit, which restricts its use for large customers like banks.
 

Setup Cost

Symantec EDR pricing varies, influenced by deployment type and endpoints, with mixed user opinions on affordability and value.
USM Anywhere offers scalable, affordable SIEM solutions ideal for SMBs, recommended for budget-conscious enterprises over costly competitors.
The pricing is amazing and really cheap.
 

Valuable Features

Symantec Endpoint Detection and Response provides comprehensive, scalable, and user-friendly security features with integration, automation, and effective threat protection.
USM Anywhere offers event correlation, vulnerability scanning, and centralized logging with customizable, user-friendly security monitoring for small teams.
The 365-day block query is a major feature.
 

Categories and Ranking

Symantec Endpoint Detection...
Ranking in Endpoint Detection and Response (EDR)
29th
Average Rating
7.6
Reviews Sentiment
5.9
Number of Reviews
31
Ranking in other categories
No ranking in other categories
USM Anywhere
Ranking in Endpoint Detection and Response (EDR)
51st
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
115
Ranking in other categories
Log Management (45th), Security Information and Event Management (SIEM) (32nd), Compliance Management (13th)
 

Mindshare comparison

As of August 2025, in the Endpoint Detection and Response (EDR) category, the mindshare of Symantec Endpoint Detection and Response is 0.5%, up from 0.4% compared to the previous year. The mindshare of USM Anywhere is 0.3%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Detection and Response (EDR)
 

Featured Reviews

YusufAhmed - PeerSpot reviewer
Easy to use and competitively priced
Honestly, the product needs to continue the way it is, and I feel that everything will be fine. I haven't had any reasons to complain about the product. The product doesn’t offer MDM functionality under its current licensing model. In the future, I want the product to offer MDM. It can allow me to manage my mobile device more efficiently and effectively. Currently, there is a need for a separate license to be added to Symantec Endpoint Detection and Response to be able to use the MDM part. If both are bundled up under the same license, the administration part can be made easier.
Kris Nawani - PeerSpot reviewer
Offers complete coverage without the need to install additional software
USM Anywhere is used for threat detection and investigation. It provides a solution with built-in threat intelligence and various other investigation tools The solution offers complete coverage without the need to install additional software, as it is maintained by the vendor. It helps in saving…
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Use our free recommendation engine to learn which Endpoint Detection and Response (EDR) solutions are best for your needs.
865,384 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
11%
Manufacturing Company
9%
Financial Services Firm
9%
University
8%
Computer Software Company
17%
Comms Service Provider
10%
Financial Services Firm
7%
Educational Organization
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for Symantec Endpoint Detection and Response?
I am not aware of the pricing details, as that falls under the management's responsibility.
What needs improvement with Symantec Endpoint Detection and Response?
While the prices for technical issues in Symantec Endpoint Detection and Response are good, as a partner of Symantec, it is very difficult to sell this product because they have a challenging partn...
What do you like most about AT&T AlienVault USM?
The most valuable feature of the solution is the ease of deployment that it provides to users. The integrations that the product has with third-party applications are useful.
What needs improvement with AT&T AlienVault USM?
There are scalability issues due to a 60 TB limit, which restricts its use for large customers like banks. It is also limited when used with bigger products and has complex password requirements.
 

Also Known As

No data available
AT&T AlienVault USM, AlienVault, AlienVault USM, Alienvault Cybersecurity
 

Overview

 

Sample Customers

Information Not Available
Abel & Cole, Bank of Ireland, Bluegrass Cellular, CareerBuilder, Claire's, Hays Medical Center, Hope International, McCurrach, McKinsey & Company, Party Delights, Pepco Holdings, Richland School District, Ricoh, SaveMart, Shake Shack, Steelcase, TaxAct, Taylor Morrison, Vonage and Zoom
Find out what your peers are saying about Symantec Endpoint Detection and Response vs. USM Anywhere and other solutions. Updated: July 2025.
865,384 professionals have used our research since 2012.