Splunk ITSI (IT Service Intelligence) vs True Visibility Suite comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

Splunk ITSI (IT Service Int...
Ranking in Application Performance Monitoring (APM) and Observability
11th
Average Rating
8.2
Number of Reviews
34
Ranking in other categories
IT Alerting and Incident Management (4th)
True Visibility Suite
Ranking in Application Performance Monitoring (APM) and Observability
82nd
Average Rating
0.0
Number of Reviews
0
Ranking in other categories
IT Operations Analytics (23rd)
 

Mindshare comparison

As of July 2024, in the Application Performance Monitoring (APM) and Observability category, the mindshare of Splunk ITSI (IT Service Intelligence) is 1.0%, up from 0.6% compared to the previous year. The mindshare of True Visibility Suite is 0.0%, up from 0.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Performance Monitoring (APM) and Observability
Unique Categories:
IT Alerting and Incident Management
14.3%
 

Featured Reviews

RV
Mar 20, 2024
Easily integrates, provides end-to-end visibility, and saves time
Splunk ITSI is our platform for data ingestion from various sources. We leverage it to manage Kubernetes configurations, licenses, reports, dashboards, and user permissions. Additionally, we utilize ITSI for field extraction and data model retrieval We successfully integrated Splunk ITSI with…
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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pricing and Cost Advice

"Splunk ITSI is expensive."
"The licensing is based on data usage."
"Splunk ITSI is an expensive tool, and we need to purchase the utility license."
"Splunk ITSI is expensive; however, with the appropriate use case, it justifies the cost."
"I wouldn't say there's been an issue with the solution's pricing because we went through the AWS marketplace and negotiated directly with Splunk."
"The pricing of Splunk is a bit high."
"The cost of the modules is a bit high for non-global companies, making it difficult for them to afford Splunk ITSI."
"Pricing was pretty good, and it is possible to just add on the features we want."
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Top Industries

By visitors reading reviews
Financial Services Firm
19%
Computer Software Company
14%
Government
13%
Manufacturing Company
9%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Splunk ITSI (IT Service Intelligence)?
Pricing was pretty good, and it is possible to just add on the features we want.
What needs improvement with Splunk ITSI (IT Service Intelligence)?
There should be entity conflict resolution, specifically regarding duplicate entities. There should be case sensitivity for various keys amongst entities, specifically host names. We need IT metric...
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Overview

 

Sample Customers

TransUnion, Cox Automotive, Carnival Cruises, Leidos, Econocom, National Ignition Factory, Entrust Datacard, Molina Healthcare, United States Census Bureau
Cherry Health, Town of Castle Rock (Colorado), News UK, Rent-A-Center
Find out what your peers are saying about Datadog, Dynatrace, New Relic and others in Application Performance Monitoring (APM) and Observability. Updated: June 2024.
793,295 professionals have used our research since 2012.