We performed a comparison between Splunk APM and Splunk ITSI (IT Service Intelligence) based on real PeerSpot user reviews.
Find out in this report how the two Application Performance Monitoring (APM) and Observability solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
"The features are pretty much ready out of the box."
"The volume it handles is very good, including the number of metrics, the volume number of traces, and more."
"The most beneficial aspect of Slunk APM is the ATM, which is the map displaying the inbound and outbound relationships of the microservices, as well as the traffic between these dependencies. This feature provides us with valuable insights and helps us understand the interactions between different microservices."
"I like the fact that Splunk APM makes it easy to connect to the application database and run queries against the data."
"The features are pretty much ready out of the box."
"The solution is stable and reliable."
"This solution is very quick to deploy as it is a SaaS solution and integrates with tools like ServiceNow."
"It is a good tool. It allows you to set alerts for application and infrastructure monitoring, and it allows you to create dashboards."
"I find the episode review, glass tables, and correlation search features very useful."
"Splunk ITSI helps us secure our environment by allowing us to create automatons that run when alerts are triggered."
"Splunk Episodes are valuable because it correlates and aggregates all the information, and you do not have one million events to look at and triage, so it is quite convenient."
"The solution is easy to scale."
"We save substantial time on monitoring tasks because we don't have to search for what we need. Everything is packed, so you can drill down to the end values by just doing the kit. We don't spend a lot of time on this. Splunk ITSI is easy to use and not time-consuming."
"The glass tables are very helpful."
"It's scalable and expands well."
"The most valuable features are the mapping of the entities, which provides a comprehensive analysis, and the service analyzer for thresholding."
"The cardinality is pretty low."
"Splunk APM's performance could be improved - at the moment, it's very slow and takes forever to give me what I want."
"Primarily, the logs in Slunk APM can be challenging to navigate and comprehend, making it difficult to understand the details within each log. Compared to other tools like LogDNA, which are more intuitive in this aspect, the logs in Slunk APM can require more effort to understand."
"They can improve the flow system and the keyword language. It has predefined keywords, but they can be improved."
"The monitoring of workloads when using SignalFx could be improved."
"There are some predefined metrics.......we may want to create customized metrics."
"The UI enhancements could be a way to improve the solution in the future."
"I've been using the Splunk query language, and it can be a bit time-consuming to set up the queries I need."
"It is pretty okay. I am not sure whether the current release has already moved to the new framework where instead of the glass tables, we can directly use the Dashboard Studio. It would be nice to have that integrated into the same framework."
"Splunk ITSI lacks out-of-the-box solutions for enterprise users."
"We have problems doing upgrades and operating alternate new versions."
"Splunk ITSI generates numerous false positives and has the potential for enhancement."
"It could be a little easier to use with the thresholding. We've struggled a little bit with thresholding."
"We're using predictive analytics, and there are three or four algorithms. It would be helpful if this process were more standardized and scalable."
"Integration is the most critical area to improve in Splunk IT Service Intelligence (ITSI). It wasn't a great experience because you had to do a little back and forth to integrate the solution."
"It was an intimidating tool for us to jump into at the beginning."
More Splunk ITSI (IT Service Intelligence) Pricing and Cost Advice →
Splunk APM is ranked 25th in Application Performance Monitoring (APM) and Observability with 8 reviews while Splunk ITSI (IT Service Intelligence) is ranked 9th in Application Performance Monitoring (APM) and Observability with 17 reviews. Splunk APM is rated 7.8, while Splunk ITSI (IT Service Intelligence) is rated 8.2. The top reviewer of Splunk APM writes "Enables us to directly search for a metric and straightaway create alert charts ". On the other hand, the top reviewer of Splunk ITSI (IT Service Intelligence) writes "Provides a unified view of alerts and supports heat maps and glass tables for visualization and monitoring". Splunk APM is most compared with Splunk Enterprise Security, Elastic Observability, Grafana, Datadog and Sentry, whereas Splunk ITSI (IT Service Intelligence) is most compared with ServiceNow IT Operations Management, Dynatrace, Splunk Enterprise Security, AppDynamics and BigPanda. See our Splunk APM vs. Splunk ITSI (IT Service Intelligence) report.
See our list of best Application Performance Monitoring (APM) and Observability vendors.
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