We performed a comparison between Webroot Business Endpoint Protection and Sophos Intercept X based on our users’ reviews in four categories. After reading all of the collected data, you can find our conclusion below.
Comparison Results: Based on the parameters we compared, Sophos Intercept X comes out ahead of Webroot Business Endpoint Protection. Webroot Business Endpoint Protection’s technical support has some issues with DNS and a web filtering plugin conflict, which may lead to less reliable support.
"The ease of deployment and configuration is valuable. It's very easy compared to other vendors like Sophos. Sophos' configuration is complex. Fortinet is a lot easier to understand. You don't need a lot of admin knowledge to do the configuration."
"The setup is pretty simple."
"Fortinet FortiEDR made our clients feel secure and more at ease, knowing that they had an EDR solution that would close the gap in their security posture."
"The stability is very good."
"Additionally, when it comes to EDR, there are more tools available to assist with client work."
"It notifies us if there's any suspicious file on any PC. If any execution or similar kind of thing is happening, it just alerts us. It doesn't only alert. It also blocks the execution until we allow it. We check whether the execution is legitimate or not, and then approve it or keep it blocked. This gives us a little bit of control over this mechanism. Fortinet FortiEDR is also very straightforward and easy to maintain."
"Having all monitoring, response, tracking, and mitigation tools in one dashboard provides our analysts and SOC team with a comprehensive view at a glance."
"It is stable and scalable."
"This solution offers very good performance and it has great features."
"Since it's cloud-managed, the solution is easy to administer, especially if the person using it is in a different geophysical location."
"The solution protects us."
"It is very easy to set up and easy to use. It is also not resource-intensive."
"Anti-virus captures malicious threats and an aggressive next generation firewall."
"It does its job — it protects us from viruses. We don't really interact with it very much."
"It is a very scalable solution."
"I consider the heuristics to be most valuable, the fact that the solution does not work solely on signatures."
"It is excellent endpoint protection for mobiles that does everything it says it will."
"The Webroot cloud console is very powerful."
"It is an easy-to-use and easy-to-configure product."
"I haven't observed any of the instabilities in the solution. It is a stable solution."
"It monitors traffic and keeps us from getting ransomware or other viruses."
"Speed"
"Webroot's tech support is pretty good; they've given me some pointers."
"Their policy management, their cloud-based dashboard and user interface are very easy to navigate."
"Everything with Fortinet having to do with their cloud services. They need to invest more in their internal infrastructure that they are running in the cloud. One of the things I find with their cloud environment compared to others' is that they go cheap on the equipment. So it causes some performance degradation."
"They can include the automation for the realtime updates. We have a network infrastructure with remote sites. Whenever they send updates, they are not automated. We have to go into the console and push those updates. I wish it was more automated. The update file is currently around 31 MB. It could be smaller."
"The solution should address emerging threats like SQL injection."
"ZTNA can improve latency."
"The EDR console should have more extensive reporting. You shouldn't need to purchase FortiAnalyzer. It should be included in the EDR part. The security adviser cloud platform could be improved with more options for exclusive or intensive rules for devices."
"The security should be strong for the cloud. Some applications are on-prem and some are on the cloud. Fortinet should also have strong security for the cloud. There should be more security for the cloud."
"The support needs improvement."
"We'd like to see more one-to-one product presentations for the distribution channels."
"To be a perfect product, the price would have to be a bit better."
"The main real-time scanning takes most of the processing power of my notebook."
"The problem is that if you have a lot of different components going on, each managed under a different umbrella, then you're going to be spending a lot of time hopping back and forth between the different components to see, "Well, I got hit here. What did my firewall see? I got hit in the firewall, the firewall says it allowed that attack in, did it land on anything to compromise any of my endpoints?""
"When I use a proxy, I can bypass Sophos, which is an area that needs improvement."
"Intercept X needs more reporting and device management features, so I can get messages from PCs that let me know if I need to do something with them."
"Stability-wise, we had issues with some clients which had to be dealt with manually. The issue was with that installation part."
"The EDR could be improved, and perhaps the User Interface."
"Technical support can be improved. There could be shared support, i.e. where someone in Egypt can respond."
"The reporting is the weakest part of the Webroot console. Frequently, I export to Excel to massage something into it to pass on to others."
"It needs to improve the problems with the faster connection, and have a huge reduction in false positives."
"The console spins up relatively slowly, and some of the configuration items are obscure (e.g., reporting back one time per day is a default setting) and need to be tweaked."
"Since they're dealing with multi-core environments now, the best option would be for them to enhance the product so that the product can automatically do an assessment on the machine."
"I'm not happy with Webroot Business Endpoint Protection, for only one reason. It seems that it slows down my interface when I'm doing programming in Microsoft Access, tremendously."
"We need more control over when upgrades to the app are rolled out."
"Technical support is not the best. It's hard to get a hold of them if we need help. It's something that definitely needs improvement."
"We need to know more details about how the virus interacted with the computer."
More Webroot Business Endpoint Protection Pricing and Cost Advice →
Intercept X Endpoint is ranked 7th in Endpoint Protection Platform (EPP) with 100 reviews while Webroot Business Endpoint Protection is ranked 34th in Endpoint Protection Platform (EPP) with 30 reviews. Intercept X Endpoint is rated 8.4, while Webroot Business Endpoint Protection is rated 8.2. The top reviewer of Intercept X Endpoint writes "A standard offering with good threat analysis but reduces machine performance". On the other hand, the top reviewer of Webroot Business Endpoint Protection writes "Lightweight and not hard to set up however, does not offer good reporting". Intercept X Endpoint is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, Kaspersky Endpoint Security for Business, SentinelOne Singularity Complete and Seqrite Endpoint Security, whereas Webroot Business Endpoint Protection is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, Huntress, HP Wolf Security and Cynet. See our Intercept X Endpoint vs. Webroot Business Endpoint Protection report.
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