We performed a comparison between Sophos Email and Trend Micro Email Security based on real PeerSpot user reviews.
Find out in this report how the two Email Security solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Microsoft Defender for Office 365 has improved my organization's security. It makes it easier to manage the infrastructure without the help of third-party applications."
"Microsoft Defender for Office 365's most valuable features are safe attachments and safe links."
"Defender helps us prioritize threats across our organization."
"Microsoft Defender for Office 365's most valuable feature is its performance."
"The technical support is good and quick to resolve issues."
"I would say that 90% of the spam and phishing attack emails get blocked right off the bat."
"Some of the valuable features on the email side are anti-phishing, anti-malware, and Safe Links."
"The product's scalability is good."
"The most valuable feature is its email security."
"The anti-malware, risk scanning has been pretty spot on."
"I have found Sophos Email to be scalable."
"I find the comprehensive features of Sophos Email most valuable."
"The best thing about it is the logs."
"Sophos Email offers encryption and malware protection, provides visibility into emails, has 99% accuracy in catching spam, enhances organizational safety, integrates with various vendors like Microsoft, is deployable with any email service, prevents data loss, features authentication rules, synchronizes with Active Directory and Azure, and includes a self-service portal. The product is very flexible."
"Sophos Email is in the cloud and integrated with its firewall."
"The speed and stability were fine."
"The technical support is good."
"Trend Micro has inter-domain security features that solutions from other vendors like Forcepoint lack."
"Trend Micro Email Security is a robust solution with quick performance. It works autonomously without the need for an administrator."
"The best features are that it is very convenient to configure new rules onto it and it gives very good insight on what has entered my system and what the email security solution has taken action upon."
"The most valuable features of this solution are the antivirus, antispam, and integration with cloud services. This is a multifunctional solution."
"It is mostly stable."
"Since implementing it, we've seen a significant improvement in security. We no longer receive spam emails, and we're protected from various cyberattacks, including ransomware and social engineering."
"Trend Micro Email Security has a feature for secure protection of OneDrive, Google Drive, and CloudApp security."
"There is room for improvement with the UI."
"Microsoft Defender for Office 365 must improve the overall management style, including the GUI. It also needs to change the filters so that it is easy to whitelist and blacklist data."
"We are always looking for others tools to increase automation on tasks. There can be better integration with other solutions, such as PowerPoint and email."
"Microsoft Defender for Office 365 should be more proactive."
"Microsoft Defender for Office 365 should improve the troubleshooting tools. It's unclear whether the device is blocked at the firewall level or at the device itself. The granularity needed for troubleshooting is currently lacking. From my perspective, Microsoft should address this issue to benefit many users who likely share the same sentiment."
"Microsoft wants its well-paying customers to finish testing some of its half-baked products, find bugs, and report bugs back to Microsoft's team, which is a little frustrating for those who have to manage it and roll it up to thousands of people across the organization."
"We need a separate license and we don't know how to get the license that is required."
"There needs to be an improvement in integrating the product to work across multiple operating systems, and to have better support for non-Microsoft file types."
"The solution has not found a way to block certain kinds of phishing emails."
"Sophos Email can improve security."
"Sophos Email could improve DLP features."
"The security of the solution could improve."
"The solution's technical support is slow and unresponsive. You need to book time in order to get support."
"The installation of Sophos Email could be easier. It's a bit difficult because setting up the email virtually requires some bit of technical knowledge."
"The tool's integration becomes an issue when the internet connection is weak."
"The product could include all the essential features and capabilities, similar to the on-premise, server-based version."
"There is room for improvement in threat detection, especially for advanced attacks and business email compromise."
"Trend Micro Email Security should introduce new features, improvements, and updates which are cost-effective and easy to deploy."
"While they are good, not 100% of email is protected just yet."
"The patch management could improve in Trend Micro Email Security."
"I rate Trend Micro support four out of 10. The support in our region isn't very good. They do not respond quickly when we open up a case."
"The capacity handling and the scalability of the solution need to be improved since I feel Trend Micro lacks in such areas."
"The product must provide better customization features."
"It is a bit expensive than the market price."
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Sophos Email is ranked 10th in Email Security with 25 reviews while Trend Micro Email Security is ranked 8th in Email Security with 22 reviews. Sophos Email is rated 8.0, while Trend Micro Email Security is rated 8.0. The top reviewer of Sophos Email writes "Ensures that there is maximum security enabled for our communication processes". On the other hand, the top reviewer of Trend Micro Email Security writes "The solution blocks spam emails from reaching the user’s mailbox but should introduce new features, improvements, and updates". Sophos Email is most compared with Microsoft Exchange Online Protection (EOP), Fortinet FortiMail, Proofpoint Email Protection, Barracuda Email Security Gateway and TitanHQ SpamTitan, whereas Trend Micro Email Security is most compared with Cisco Secure Email, Microsoft Exchange Online Protection (EOP), Fortinet FortiMail, Trend Micro InterScan Messaging Security and Trellix Collaboration Security. See our Sophos Email vs. Trend Micro Email Security report.
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We monitor all Email Security reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.