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Sophos Cyberoam UTM vs Zyxel Unified Security Gateway comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 7, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Sophos Cyberoam UTM
Ranking in Unified Threat Management (UTM)
10th
Average Rating
8.0
Reviews Sentiment
7.2
Number of Reviews
84
Ranking in other categories
No ranking in other categories
Zyxel Unified Security Gateway
Ranking in Unified Threat Management (UTM)
14th
Average Rating
6.0
Reviews Sentiment
6.9
Number of Reviews
3
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of July 2025, in the Unified Threat Management (UTM) category, the mindshare of Sophos Cyberoam UTM is 1.2%, down from 1.4% compared to the previous year. The mindshare of Zyxel Unified Security Gateway is 7.4%, up from 5.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Unified Threat Management (UTM)
 

Featured Reviews

Dipak M Gohil - PeerSpot reviewer
Centralized management enhances remote work with comprehensive security and efficient VPN
The VPN is the most usable feature and is advisable for us to work from home. It provides bandwidth management, category management of websites, blocking certain elements, IPS blocking, DDoS protection, and VPN management between sites and clients. It offers centralized management, which allows us to use everything from a central console.
Alexander Azikov - PeerSpot reviewer
A robust appliance that is reasonably priced and straightforward to set up
Although manageable, the user interface is a little bit slow and could be improved. There are two user interface options available, namely the basic and the advanced. The basic UI is not very good and doesn't have a lot of features, although it is fast. The advanced UI allows me to do whatever I want, but this is where the issue of speed exists. At one of our sites, the CPU utilization was very high, and for no reason. Technical support needs to be more responsive to requests.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The product, itself, doesn't seem to have any bugs or glitches."
"Our customers find it economical and offers good security. These two features are key. Ease of installation and implementation are also key factors."
"The solution is easy to use."
"Bandwidth Management and aggregation. It is valuable for combining two ISPs. Switching to a secondary/redundant ISP is thus seamless, in the event that the primary ISP goes down. The Bandwidth Management is also valuable for limiting heavy downloaders that may impact negatively on the experience of other users."
"The interface is user-friendly."
"The solution works perfectly without any users."
"It is a VPN that serves all your needs as an application firewall."
"Overall, I would rate the solution as a nine out of ten."
"The solution can scale well."
"This is a capable appliance and the standard features work well for us."
"The most valuable features of the solution stem from web filtering, malware protection, and antivirus."
 

Cons

"Smaller CR15 units don’t have a hard disc or built in IView software. These units could do with that feature."
"I would like to see improvements in the development of reports. The process needs to be made simple."
"The VPN needs to be improved."
"The documentation is not straightforward."
"The reporting should be improved as well as the backup."
"I would like to see real-time alerts on traffic insights."
"When it comes to web filtering and application filtering, it does not contain enough signatures to determine all of the sites that need to be blocked."
"Its scalability is not that great."
"Although manageable, the user interface is a little bit slow and could be improved."
"The product has some scalability and data management issues where improvements are required."
"Sometimes it reboots when you least expect it, and that's the main issue."
 

Pricing and Cost Advice

"We pay for licensing the solution. It's my understanding that it is not overly expensive. It may be somewhere around $2,000 for a license."
"I am not happy with the pricing, it could be better."
"We just use the standard package."
"I had an issue when I was trying to stop a user from using too much bandwidth while I was using Azure, I was not able to stop them."
"The product has a very low price compared to other solutions."
"It is very reasonably priced as compared to other solutions in the market."
"The solution's pricing is good since it is neither too high nor too low"
"Separate license keys are required for different solutions that we implement in the server room, which are an additional cost."
"This gateway is pretty cheap."
"The price of Zyxel Unified Security Gateway is good compared to other similar products in the market."
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861,170 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
25%
Financial Services Firm
12%
Media Company
9%
Real Estate/Law Firm
8%
Comms Service Provider
18%
Computer Software Company
17%
Retailer
6%
Financial Services Firm
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Sophos Cyberoam UTM?
The solution works perfectly without any users.
What is your experience regarding pricing and costs for Sophos Cyberoam UTM?
The price is appropriate, but if you want the real truth, it's actually quite expensive. The annual software licensing is reasonably pricey, with probably about four years' license annual.
What needs improvement with Sophos Cyberoam UTM?
I face issues when connecting to the VPN since it requires an authenticator. It would be beneficial if phone calls or SMS for two-factor authentication were available. Furthermore, during emergency...
What do you like most about Zyxel Unified Security Gateway?
The most valuable features of the solution stem from web filtering, malware protection, and antivirus.
What is your experience regarding pricing and costs for Zyxel Unified Security Gateway?
The price of Zyxel Unified Security Gateway is good compared to other similar products in the market.
What needs improvement with Zyxel Unified Security Gateway?
If you have very secure data, Zyxel Unified Security Gateway will not be very useful. My company doesn't have to deal with secured data right now, so the tool is enough for us currently. The produc...
 

Overview

 

Sample Customers

Gulf Corporation for Technology, Maridive & Oil Services, Fidelity Bank, Petra University, Capital FM Kenya, Safari Park Hotel and Casino, Mayfair Casino, Pacific International Lines, Mozambique Ministry of Education, University of Namibia, Royal Hospital for Neuro-disability, University of Hawai, New Delhi Municipal Council
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Find out what your peers are saying about Sophos Cyberoam UTM vs. Zyxel Unified Security Gateway and other solutions. Updated: July 2025.
861,170 professionals have used our research since 2012.