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Sophos Cyberoam UTM vs Zyxel Unified Security Gateway comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 7, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Sophos Cyberoam UTM
Ranking in Unified Threat Management (UTM)
10th
Average Rating
8.0
Reviews Sentiment
7.2
Number of Reviews
84
Ranking in other categories
No ranking in other categories
Zyxel Unified Security Gateway
Ranking in Unified Threat Management (UTM)
14th
Average Rating
6.0
Reviews Sentiment
6.9
Number of Reviews
3
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of July 2025, in the Unified Threat Management (UTM) category, the mindshare of Sophos Cyberoam UTM is 1.2%, down from 1.4% compared to the previous year. The mindshare of Zyxel Unified Security Gateway is 7.4%, up from 5.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Unified Threat Management (UTM)
 

Featured Reviews

Dipak M Gohil - PeerSpot reviewer
Centralized management enhances remote work with comprehensive security and efficient VPN
The VPN is the most usable feature and is advisable for us to work from home. It provides bandwidth management, category management of websites, blocking certain elements, IPS blocking, DDoS protection, and VPN management between sites and clients. It offers centralized management, which allows us to use everything from a central console.
Alexander Azikov - PeerSpot reviewer
A robust appliance that is reasonably priced and straightforward to set up
Although manageable, the user interface is a little bit slow and could be improved. There are two user interface options available, namely the basic and the advanced. The basic UI is not very good and doesn't have a lot of features, although it is fast. The advanced UI allows me to do whatever I want, but this is where the issue of speed exists. At one of our sites, the CPU utilization was very high, and for no reason. Technical support needs to be more responsive to requests.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The product is a simple and user-friendly UTM that can handle accounting, reporting, firewall, IPS, and antivirus for industries."
"The interface is user-friendly."
"Sophos Cyberoam UTM is used for perimeter security, web filtering, intrusion prevention and as a VPN."
"I find Sophos Cyberoam UTM very good. I like the feature of being able to block off Mac IDs that host users. For example, you have a Mac or Windows laptop and you created a hotspot. Other devices like mobiles and tablets e.g. iPads connected to that hotspot. We can block those devices that connected to the hotspot we created, only through Sophos. It's a good feature we didn't find in other UTMs."
"It is very easy to use."
"It has been working fine. You just turn it on, and it works."
"Cyberoam UTM's most valuable feature is that it can be configured any way you like."
"The security capabilities are okay."
"The solution can scale well."
"The most valuable features of the solution stem from web filtering, malware protection, and antivirus."
"This is a capable appliance and the standard features work well for us."
 

Cons

"I don't know whether this will be included in an upgrade, but I would like to get the user utility, like seeing where the users are using more of the data."
"It isn't missing anything."
"We use different workarounds and find different solutions for it, depending on the client's needs. We shouldn't have to, we should just be able to use the product as it comes with Cyberoam, rather than having to revert to other products."
"I would like to see improvements in the development of reports. The process needs to be made simple."
"The policy is a bit too vague."
"When it comes to web filtering and application filtering, it does not contain enough signatures to determine all of the sites that need to be blocked."
"The solution had a feature to import users from a CSV file. However, the latest version does not have that option."
"Smaller CR15 units don’t have a hard disc or built in IView software. These units could do with that feature."
"The product has some scalability and data management issues where improvements are required."
"Sometimes it reboots when you least expect it, and that's the main issue."
"Although manageable, the user interface is a little bit slow and could be improved."
 

Pricing and Cost Advice

"There are many options for payment of the subscription license. You purchase a subscription every one, two, or three years. You can also have monthly subscriptions but we typically offer subscriptions for three years because from the financial perspective it is better to have a three-year subscription."
"The solution comes with a yearly licensing fee."
"Licensing is very good value for the money."
"It's not an expensive product."
"The prices of the product can be considered quite steep...My company makes yearly payments towards the licensing cost attached to the product to our ISP."
"Sophos Cyberoam UTM is a cost-efficient solution compared to other solutions."
"I have no comment about the pricing."
"This is a cost-effective solution compared to other vendors, such as Cisco."
"The price of Zyxel Unified Security Gateway is good compared to other similar products in the market."
"This gateway is pretty cheap."
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Top Industries

By visitors reading reviews
Computer Software Company
24%
Financial Services Firm
12%
Media Company
9%
Real Estate/Law Firm
8%
Comms Service Provider
18%
Computer Software Company
17%
Retailer
6%
Financial Services Firm
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Sophos Cyberoam UTM?
The solution works perfectly without any users.
What is your experience regarding pricing and costs for Sophos Cyberoam UTM?
The price is appropriate, but if you want the real truth, it's actually quite expensive. The annual software licensing is reasonably pricey, with probably about four years' license annual.
What needs improvement with Sophos Cyberoam UTM?
I face issues when connecting to the VPN since it requires an authenticator. It would be beneficial if phone calls or SMS for two-factor authentication were available. Furthermore, during emergency...
What do you like most about Zyxel Unified Security Gateway?
The most valuable features of the solution stem from web filtering, malware protection, and antivirus.
What is your experience regarding pricing and costs for Zyxel Unified Security Gateway?
The price of Zyxel Unified Security Gateway is good compared to other similar products in the market.
What needs improvement with Zyxel Unified Security Gateway?
If you have very secure data, Zyxel Unified Security Gateway will not be very useful. My company doesn't have to deal with secured data right now, so the tool is enough for us currently. The produc...
 

Overview

 

Sample Customers

Gulf Corporation for Technology, Maridive & Oil Services, Fidelity Bank, Petra University, Capital FM Kenya, Safari Park Hotel and Casino, Mayfair Casino, Pacific International Lines, Mozambique Ministry of Education, University of Namibia, Royal Hospital for Neuro-disability, University of Hawai, New Delhi Municipal Council
Information Not Available
Find out what your peers are saying about Sophos Cyberoam UTM vs. Zyxel Unified Security Gateway and other solutions. Updated: July 2025.
861,390 professionals have used our research since 2012.