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Sophos Cyberoam UTM vs Zyxel Unified Security Gateway comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 7, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Sophos Cyberoam UTM
Ranking in Unified Threat Management (UTM)
10th
Average Rating
8.0
Reviews Sentiment
6.9
Number of Reviews
86
Ranking in other categories
No ranking in other categories
Zyxel Unified Security Gateway
Ranking in Unified Threat Management (UTM)
12th
Average Rating
6.6
Reviews Sentiment
4.9
Number of Reviews
4
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2026, in the Unified Threat Management (UTM) category, the mindshare of Sophos Cyberoam UTM is 3.3%, up from 0.6% compared to the previous year. The mindshare of Zyxel Unified Security Gateway is 3.4%, down from 3.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Unified Threat Management (UTM) Mindshare Distribution
ProductMindshare (%)
Sophos Cyberoam UTM3.3%
Zyxel Unified Security Gateway3.4%
Other93.3%
Unified Threat Management (UTM)
 

Featured Reviews

SH
Global IT Manager at Express KItchen
Has transitioned fully to SD-WAN and centralized management simplifies appliance handling
As for areas where Sophos Cyberoam UTM can be improved, it's hard to say; I have not at the moment seen anything that I could not get a solution for, but if there's anything, I'll make sure to raise that with the Sophos team. Regarding the documentation, I find that it is still lacking, although the YouTube videos, user training, and knowledge forum are now better than they were before. Sophos Cyberoam UTM should move in the direction of AI capabilities, as the world is moving toward AI. Sophos Cyberoam UTM is not promoted enough. I see FortiGates organizing student competitions and Cisco doing CCNA classes, so Sophos should follow that route as well.
reviewer2399337 - PeerSpot reviewer
Sales and technical consultant at a manufacturing company with 10,001+ employees
User has benefited from stable performance and effective completion of security tasks
I use it mostly for VPN and for some firewall solutions When considering my main use case with VPN, I can say that I got the Zyxel Unified Security Gateway, and it works fine. However, we are thinking about using a different solution based on open source because Zyxel Unified Security Gateway…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"All of the features are quite good and this is definitely a product that I recommend."
"The main features I have found best are the load balancer and ease of use."
"The most valuable feature of the solution stems from the fact that it is a very strong product with good support."
"So organizations productivity is higher thanks to the Cyberoam as users are restricted from unnecessary websites and bandwidth is capped and company functions do not suffer."
"It is very easy to use."
"The most valuable features are the firewall section, the VPN, and how you control live users."
"It has also increased productivity within the organization because now, fewer people are spending time abusing the network, and are focusing more on their jobs."
"The product has helped control bandwidth utilization, as well as enhanced connectivity and security to remote locations."
"The Zyxel Unified Security Gateway solution is stable and does its job effectively."
"The cost is very low."
"The solution can scale well."
"The most valuable features of the solution stem from web filtering, malware protection, and antivirus."
"This is a capable appliance and the standard features work well for us."
 

Cons

"I would like to see a better content management pack and also the website searching should be better."
"As an IT manager, I don't get the complete report of what users are doing, so it would be great to have that also."
"Sophos Cyberoam UTM could improve by adding VPN site-to-site capabilities. The correct version does not work with Microsoft Azure Cloud."
"Maybe network traffic analysis for malware and malicious behavior."
"SD-WAN should be included in the tool."
"I have problems with the email filtering. Emails pass through without any filtering affecting them. When I get back to them and tell them this is the issue, they check everything and say it is not in their database signature and they have to update it. But you know, by that time, my user has already opened it."
"Sometimes, users are timed out intermittently."
"Sometimes the proxy server turns idle, then we need to restart the service."
"Although manageable, the user interface is a little bit slow and could be improved. The advanced UI allows me to do whatever I want, but this is where the issue of speed exists."
"The integration capability is quite challenging. The system is very complicated, and many features are hidden."
"I have never seen it in any company that I've worked with before, and I would advise other companies not to buy it."
"The product has some scalability and data management issues where improvements are required."
"Sometimes it reboots when you least expect it, and that's the main issue."
 

Pricing and Cost Advice

"There are many options for payment of the subscription license. You purchase a subscription every one, two, or three years. You can also have monthly subscriptions but we typically offer subscriptions for three years because from the financial perspective it is better to have a three-year subscription."
"I have no comment about the pricing."
"We paid for a two-year FullGuard license that includes support."
"The product has a very low price compared to other solutions."
"It’s value for the money. It’s functionally competitive with higher priced alternative brands."
"Cyberoam's pricing depends on the services you subscribe for. Most firewalls right now, especially UTM, focus on services and stagger all the services. If you want a particular service, you pay for it."
"The solution's pricing is good since it is neither too high nor too low"
"Prices are very high."
"The price of Zyxel Unified Security Gateway is good compared to other similar products in the market."
"This gateway is pretty cheap."
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Top Industries

By visitors reading reviews
Financial Services Firm
15%
Construction Company
11%
Marketing Services Firm
10%
Manufacturing Company
8%
Comms Service Provider
19%
Financial Services Firm
7%
Outsourcing Company
7%
Computer Software Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business49
Midsize Enterprise28
Large Enterprise17
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Sophos Cyberoam UTM?
The price is appropriate, but if you want the real truth, it's actually quite expensive. The annual software licensing is reasonably pricey, with probably about four years' license annual.
What needs improvement with Sophos Cyberoam UTM?
There is room for improvement when it comes to their features and architectures they're trying to implement that they can't directly help with. But by and large, it's actually relatively good. More...
What is your primary use case for Sophos Cyberoam UTM?
I do work with clients that use both Cisco and Sophos products. My work is mostly with firewalls, storages, switches, and routers.
What is your experience regarding pricing and costs for Zyxel Unified Security Gateway?
I cannot definitively comment on whether Zyxel Unified Security Gateway is an affordable product as I haven't done comparisons with other solutions. When our license expires, we plan to explore ope...
What needs improvement with Zyxel Unified Security Gateway?
The integration capability is quite challenging. The system is very complicated, and many features are hidden. I'm looking for something new that is slightly simpler. Regarding user experience, the...
What is your primary use case for Zyxel Unified Security Gateway?
I use it mostly for VPN and for some firewall solutions. When considering my main use case with VPN, I can say that I got the Zyxel Unified Security Gateway, and it works fine. However, we are thin...
 

Overview

 

Sample Customers

Gulf Corporation for Technology, Maridive & Oil Services, Fidelity Bank, Petra University, Capital FM Kenya, Safari Park Hotel and Casino, Mayfair Casino, Pacific International Lines, Mozambique Ministry of Education, University of Namibia, Royal Hospital for Neuro-disability, University of Hawai, New Delhi Municipal Council
Information Not Available
Find out what your peers are saying about Sophos Cyberoam UTM vs. Zyxel Unified Security Gateway and other solutions. Updated: August 2026.
909,647 professionals have used our research since 2012.