No more typing reviews! Try our Samantha, our new voice AI agent.

Sophos Cyberoam UTM vs Zyxel Unified Security Gateway comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 7, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Sophos Cyberoam UTM
Ranking in Unified Threat Management (UTM)
9th
Average Rating
8.0
Reviews Sentiment
6.9
Number of Reviews
86
Ranking in other categories
No ranking in other categories
Zyxel Unified Security Gateway
Ranking in Unified Threat Management (UTM)
12th
Average Rating
6.6
Reviews Sentiment
4.9
Number of Reviews
4
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of June 2026, in the Unified Threat Management (UTM) category, the mindshare of Sophos Cyberoam UTM is 2.8%, up from 0.6% compared to the previous year. The mindshare of Zyxel Unified Security Gateway is 3.6%, up from 3.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Unified Threat Management (UTM) Mindshare Distribution
ProductMindshare (%)
Sophos Cyberoam UTM2.8%
Zyxel Unified Security Gateway3.6%
Other93.6%
Unified Threat Management (UTM)
 

Featured Reviews

SH
Global IT Manager at Express KItchen
Has transitioned fully to SD-WAN and centralized management simplifies appliance handling
As for areas where Sophos Cyberoam UTM can be improved, it's hard to say; I have not at the moment seen anything that I could not get a solution for, but if there's anything, I'll make sure to raise that with the Sophos team. Regarding the documentation, I find that it is still lacking, although the YouTube videos, user training, and knowledge forum are now better than they were before. Sophos Cyberoam UTM should move in the direction of AI capabilities, as the world is moving toward AI. Sophos Cyberoam UTM is not promoted enough. I see FortiGates organizing student competitions and Cisco doing CCNA classes, so Sophos should follow that route as well.
reviewer2399337 - PeerSpot reviewer
Sales and technical consultant at a manufacturing company with 10,001+ employees
User has benefited from stable performance and effective completion of security tasks
I use it mostly for VPN and for some firewall solutions When considering my main use case with VPN, I can say that I got the Zyxel Unified Security Gateway, and it works fine. However, we are thinking about using a different solution based on open source because Zyxel Unified Security Gateway…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"There are plenty of features available, such as Full Guard and WAN."
"The SSO is introduced in our premise only."
"The reporting features are very good."
"The tool's robust features allow for the customization of policies, objects, and firewall settings."
"SD-WAN and IPSec features are valuable to me."
"User and network policies to be managed on a single screen with powerful filtering and search options."
"The features that I find most valuable in Sophos Cyberoam UTM is the RED, the Sophos RED, which is the SD-WAN, a very welcome feature that has made us fully transition out of the paid MPLS to SD-WANs."
"My advice is that it's a good product if you're looking for security without much hassle."
"The solution can scale well."
"The Zyxel Unified Security Gateway solution is stable and does its job effectively."
"The cost is very low."
"The most valuable features of the solution stem from web filtering, malware protection, and antivirus."
"This is a capable appliance and the standard features work well for us."
 

Cons

"The product is at its end-of-life."
"We have had some issues with technical support, which is an area that needs improvement."
"Now that the company has shifted from Cyberoam to Sophos, I would not recommend implementing the security-related features of the solution."
"Sales and support. The sales team is constantly being changed and after acquisition by Sophos, it was treated as a stepchild until they announced the end-of-life cycle with a path to Sophos XG product."
"In my experience the solution can be easier to configure with more documentation, we need more training."
"The reporting should be improved as well as the backup."
"Performance is a legitimate concern under high traffic conditions."
"The price is obviously a more sensitive area to focus on."
"The product has some scalability and data management issues where improvements are required."
"The integration capability is quite challenging. The system is very complicated, and many features are hidden."
"Although manageable, the user interface is a little bit slow and could be improved. The advanced UI allows me to do whatever I want, but this is where the issue of speed exists."
"Sometimes it reboots when you least expect it, and that's the main issue."
"I have never seen it in any company that I've worked with before, and I would advise other companies not to buy it."
 

Pricing and Cost Advice

"It is very reasonably priced as compared to other solutions in the market."
"Licensing is very good value for the money."
"There are many options for payment of the subscription license. You purchase a subscription every one, two, or three years. You can also have monthly subscriptions but we typically offer subscriptions for three years because from the financial perspective it is better to have a three-year subscription."
"The solution’s pricing is average. The product is worth the money."
"Licensing is a bit costly, mostly for features requiring subscription."
"Separate license keys are required for different solutions that we implement in the server room, which are an additional cost."
"I had an issue when I was trying to stop a user from using too much bandwidth while I was using Azure, I was not able to stop them."
"The product’s pricing is expensive."
"The price of Zyxel Unified Security Gateway is good compared to other similar products in the market."
"This gateway is pretty cheap."
report
Use our free recommendation engine to learn which Unified Threat Management (UTM) solutions are best for your needs.
902,495 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
17%
Construction Company
12%
Marketing Services Firm
11%
Manufacturing Company
9%
Comms Service Provider
19%
Outsourcing Company
8%
Financial Services Firm
7%
Computer Software Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business48
Midsize Enterprise28
Large Enterprise17
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Sophos Cyberoam UTM?
The price is appropriate, but if you want the real truth, it's actually quite expensive. The annual software licensing is reasonably pricey, with probably about four years' license annual.
What needs improvement with Sophos Cyberoam UTM?
There is room for improvement when it comes to their features and architectures they're trying to implement that they can't directly help with. But by and large, it's actually relatively good. More...
What is your primary use case for Sophos Cyberoam UTM?
I do work with clients that use both Cisco and Sophos products. My work is mostly with firewalls, storages, switches, and routers.
What is your experience regarding pricing and costs for Zyxel Unified Security Gateway?
I cannot definitively comment on whether Zyxel Unified Security Gateway is an affordable product as I haven't done comparisons with other solutions. When our license expires, we plan to explore ope...
What needs improvement with Zyxel Unified Security Gateway?
The integration capability is quite challenging. The system is very complicated, and many features are hidden. I'm looking for something new that is slightly simpler. Regarding user experience, the...
What is your primary use case for Zyxel Unified Security Gateway?
I use it mostly for VPN and for some firewall solutions. When considering my main use case with VPN, I can say that I got the Zyxel Unified Security Gateway, and it works fine. However, we are thin...
 

Overview

 

Sample Customers

Gulf Corporation for Technology, Maridive & Oil Services, Fidelity Bank, Petra University, Capital FM Kenya, Safari Park Hotel and Casino, Mayfair Casino, Pacific International Lines, Mozambique Ministry of Education, University of Namibia, Royal Hospital for Neuro-disability, University of Hawai, New Delhi Municipal Council
Information Not Available
Find out what your peers are saying about Sophos Cyberoam UTM vs. Zyxel Unified Security Gateway and other solutions. Updated: June 2026.
902,495 professionals have used our research since 2012.