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Sophos Cyberoam UTM vs Zyxel Unified Security Gateway comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 7, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Sophos Cyberoam UTM
Ranking in Unified Threat Management (UTM)
5th
Average Rating
8.0
Reviews Sentiment
7.2
Number of Reviews
84
Ranking in other categories
No ranking in other categories
Zyxel Unified Security Gateway
Ranking in Unified Threat Management (UTM)
14th
Average Rating
6.6
Reviews Sentiment
4.9
Number of Reviews
4
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of September 2025, in the Unified Threat Management (UTM) category, the mindshare of Sophos Cyberoam UTM is 0.7%, up from 0.5% compared to the previous year. The mindshare of Zyxel Unified Security Gateway is 4.0%, up from 2.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Unified Threat Management (UTM) Market Share Distribution
ProductMarket Share (%)
Sophos Cyberoam UTM0.7%
Zyxel Unified Security Gateway4.0%
Other95.3%
Unified Threat Management (UTM)
 

Featured Reviews

Dipak M Gohil - PeerSpot reviewer
Centralized management enhances remote work with comprehensive security and efficient VPN
The VPN is the most usable feature and is advisable for us to work from home. It provides bandwidth management, category management of websites, blocking certain elements, IPS blocking, DDoS protection, and VPN management between sites and clients. It offers centralized management, which allows us to use everything from a central console.
Alexander Azikov - PeerSpot reviewer
A robust appliance that is reasonably priced and straightforward to set up
Although manageable, the user interface is a little bit slow and could be improved. There are two user interface options available, namely the basic and the advanced. The basic UI is not very good and doesn't have a lot of features, although it is fast. The advanced UI allows me to do whatever I want, but this is where the issue of speed exists. At one of our sites, the CPU utilization was very high, and for no reason. Technical support needs to be more responsive to requests.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"All in one UTM appliance."
"The product's most valuable features include comprehensive bandwidth management and secure end-to-end VPN connections."
"The dashboard is very good-looking and offers maximum features. If a customer's website has a problem, we can guide them over the phone because they can easily find the specific option on the dashboard. That's why we suggest buying Sophos."
"The user interface is well laid out and understandable."
"You can geofence yourself if there is an incoming attack or a continuous ping from a company outside your country."
"I would recommend Sophos Cyberoam UTM to other organizations based on my experience."
"The solution is easy to integrate."
"The main features I have found best are the load balancer and ease of use."
"The most valuable features of the solution stem from web filtering, malware protection, and antivirus."
"The solution can scale well."
"This is a capable appliance and the standard features work well for us."
 

Cons

"Cyberoam configuration is done through the browser, which is one of the places that viruses spread."
"Smaller CR15 units don’t have a hard disc or built in IView software. These units could do with that feature."
"The solution should improve its scalability because it cannot support enterprise networks."
"It should have better VPN protection. Some of the VPN applications are not blocked by this firewall. Some VPNs are able to get through this firewall, which is why I am planning to replace this firewall with a good one in the near future."
"The solution's pricing could be a problem for some small businesses."
"SD-WAN should be included in the tool."
"It should have a better VPN client. We decided to find something different than Cyberoam because of the VPN client software. It would be nice to have a user interface not only in English but also in different languages."
"The reporting part could be more user-friendly for troubleshooting and identifying network issues. It should be more easy for a normal user to identify the problem in their network."
"The product has some scalability and data management issues where improvements are required."
"Sometimes it reboots when you least expect it, and that's the main issue."
"Although manageable, the user interface is a little bit slow and could be improved."
 

Pricing and Cost Advice

"The solution's pricing is good since it is neither too high nor too low"
"There is a license for this solution and it is priced competitively. We paid approximately $2,000 for the license."
"There are no costs in addition to the standard licensing fees."
"It is a cheap firewall. We are not paying for any license."
"This is a cost-effective solution compared to other vendors, such as Cisco."
"The product’s pricing is expensive."
"I rate Cyberoam's pricing a five or six out of ten since it is affordable."
"There is a license required for this solution and we are on a three-year contract. I am satisfied with the price."
"This gateway is pretty cheap."
"The price of Zyxel Unified Security Gateway is good compared to other similar products in the market."
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867,497 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
16%
Manufacturing Company
9%
Financial Services Firm
9%
Media Company
8%
Comms Service Provider
21%
Computer Software Company
15%
Retailer
6%
Outsourcing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business46
Midsize Enterprise28
Large Enterprise17
No data available
 

Questions from the Community

What do you like most about Sophos Cyberoam UTM?
The solution works perfectly without any users.
What is your experience regarding pricing and costs for Sophos Cyberoam UTM?
The price is appropriate, but if you want the real truth, it's actually quite expensive. The annual software licensing is reasonably pricey, with probably about four years' license annual.
What needs improvement with Sophos Cyberoam UTM?
I face issues when connecting to the VPN since it requires an authenticator. It would be beneficial if phone calls or SMS for two-factor authentication were available. Furthermore, during emergency...
What do you like most about Zyxel Unified Security Gateway?
The most valuable features of the solution stem from web filtering, malware protection, and antivirus.
What is your experience regarding pricing and costs for Zyxel Unified Security Gateway?
I cannot definitively comment on whether Zyxel Unified Security Gateway is an affordable product as I haven't done comparisons with other solutions. When our license expires, we plan to explore ope...
What needs improvement with Zyxel Unified Security Gateway?
The integration capability is quite challenging. The system is very complicated, and many features are hidden. I'm looking for something new that is slightly simpler. Regarding user experience, the...
 

Overview

 

Sample Customers

Gulf Corporation for Technology, Maridive & Oil Services, Fidelity Bank, Petra University, Capital FM Kenya, Safari Park Hotel and Casino, Mayfair Casino, Pacific International Lines, Mozambique Ministry of Education, University of Namibia, Royal Hospital for Neuro-disability, University of Hawai, New Delhi Municipal Council
Information Not Available
Find out what your peers are saying about Sophos Cyberoam UTM vs. Zyxel Unified Security Gateway and other solutions. Updated: August 2025.
867,497 professionals have used our research since 2012.