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Sophos Cyberoam UTM vs Zyxel Unified Security Gateway comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 7, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Sophos Cyberoam UTM
Ranking in Unified Threat Management (UTM)
10th
Average Rating
8.0
Reviews Sentiment
7.2
Number of Reviews
84
Ranking in other categories
No ranking in other categories
Zyxel Unified Security Gateway
Ranking in Unified Threat Management (UTM)
14th
Average Rating
6.0
Reviews Sentiment
6.9
Number of Reviews
3
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of June 2025, in the Unified Threat Management (UTM) category, the mindshare of Sophos Cyberoam UTM is 1.2%, down from 1.6% compared to the previous year. The mindshare of Zyxel Unified Security Gateway is 7.0%, up from 5.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Unified Threat Management (UTM)
 

Featured Reviews

Dipak M Gohil - PeerSpot reviewer
Centralized management enhances remote work with comprehensive security and efficient VPN
The VPN is the most usable feature and is advisable for us to work from home. It provides bandwidth management, category management of websites, blocking certain elements, IPS blocking, DDoS protection, and VPN management between sites and clients. It offers centralized management, which allows us to use everything from a central console.
Alexander Azikov - PeerSpot reviewer
A robust appliance that is reasonably priced and straightforward to set up
Although manageable, the user interface is a little bit slow and could be improved. There are two user interface options available, namely the basic and the advanced. The basic UI is not very good and doesn't have a lot of features, although it is fast. The advanced UI allows me to do whatever I want, but this is where the issue of speed exists. At one of our sites, the CPU utilization was very high, and for no reason. Technical support needs to be more responsive to requests.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We have never had to restart a firewall. The firewalls have all worked perfectly fine."
"User and network policies to be managed on a single screen with powerful filtering and search options."
"The reporting features are very good."
"The most valuable feature of the solution stems from the fact that it is a very strong product with good support."
"The solution is excellent for web and application filtering and remote access with the VPN."
"The solution is easy to use."
"It has been working fine. You just turn it on, and it works."
"The interface is user-friendly."
"The most valuable features of the solution stem from web filtering, malware protection, and antivirus."
"The solution can scale well."
"This is a capable appliance and the standard features work well for us."
 

Cons

"Sophos Cyberoam UTM could have a more advanced reporting function."
"There needs to be more documentation that users can access to help them understand the solution or troubleshoot as necessary."
"Sometimes, users are timed out intermittently."
"The data support response time should be improved."
"The price is obviously a more sensitive area to focus on."
"Cyberoam UTM needs to have more certifications with third-parties, such as NSS Labs."
"I would like to see a better content management pack and also the website searching should be better."
"While the security features are excellent, they could be improved."
"Although manageable, the user interface is a little bit slow and could be improved."
"The product has some scalability and data management issues where improvements are required."
"Sometimes it reboots when you least expect it, and that's the main issue."
 

Pricing and Cost Advice

"I have no comment about the pricing."
"It is a cheap firewall. We are not paying for any license."
"It’s value for the money. It’s functionally competitive with higher priced alternative brands."
"There is a license required for this solution and we are on a three-year contract. I am satisfied with the price."
"Prices are very high."
"Licensing is very good value for the money."
"We pay for licensing the solution. It's my understanding that it is not overly expensive. It may be somewhere around $2,000 for a license."
"There are many options for payment of the subscription license. You purchase a subscription every one, two, or three years. You can also have monthly subscriptions but we typically offer subscriptions for three years because from the financial perspective it is better to have a three-year subscription."
"This gateway is pretty cheap."
"The price of Zyxel Unified Security Gateway is good compared to other similar products in the market."
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857,162 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
29%
Financial Services Firm
14%
Media Company
10%
Real Estate/Law Firm
9%
Comms Service Provider
18%
Computer Software Company
17%
Retailer
6%
Financial Services Firm
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Sophos Cyberoam UTM?
The solution works perfectly without any users.
What is your experience regarding pricing and costs for Sophos Cyberoam UTM?
The price is appropriate, but if you want the real truth, it's actually quite expensive. The annual software licensing is reasonably pricey, with probably about four years' license annual.
What needs improvement with Sophos Cyberoam UTM?
I face issues when connecting to the VPN since it requires an authenticator. It would be beneficial if phone calls or SMS for two-factor authentication were available. Furthermore, during emergency...
What do you like most about Zyxel Unified Security Gateway?
The most valuable features of the solution stem from web filtering, malware protection, and antivirus.
What is your experience regarding pricing and costs for Zyxel Unified Security Gateway?
The price of Zyxel Unified Security Gateway is good compared to other similar products in the market.
What needs improvement with Zyxel Unified Security Gateway?
If you have very secure data, Zyxel Unified Security Gateway will not be very useful. My company doesn't have to deal with secured data right now, so the tool is enough for us currently. The produc...
 

Overview

 

Sample Customers

Gulf Corporation for Technology, Maridive & Oil Services, Fidelity Bank, Petra University, Capital FM Kenya, Safari Park Hotel and Casino, Mayfair Casino, Pacific International Lines, Mozambique Ministry of Education, University of Namibia, Royal Hospital for Neuro-disability, University of Hawai, New Delhi Municipal Council
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Find out what your peers are saying about Sophos Cyberoam UTM vs. Zyxel Unified Security Gateway and other solutions. Updated: May 2025.
857,162 professionals have used our research since 2012.