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Sophos Cyberoam UTM vs Zyxel Unified Security Gateway comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 7, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Sophos Cyberoam UTM
Ranking in Unified Threat Management (UTM)
10th
Average Rating
8.0
Reviews Sentiment
7.1
Number of Reviews
83
Ranking in other categories
No ranking in other categories
Zyxel Unified Security Gateway
Ranking in Unified Threat Management (UTM)
14th
Average Rating
6.0
Reviews Sentiment
6.9
Number of Reviews
3
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2025, in the Unified Threat Management (UTM) category, the mindshare of Sophos Cyberoam UTM is 1.2%, down from 1.8% compared to the previous year. The mindshare of Zyxel Unified Security Gateway is 6.8%, up from 5.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Unified Threat Management (UTM)
 

Featured Reviews

Dipak M Gohil - PeerSpot reviewer
Centralized management enhances remote work with comprehensive security and efficient VPN
The VPN is the most usable feature and is advisable for us to work from home. It provides bandwidth management, category management of websites, blocking certain elements, IPS blocking, DDoS protection, and VPN management between sites and clients. It offers centralized management, which allows us to use everything from a central console.
Alexander Azikov - PeerSpot reviewer
A robust appliance that is reasonably priced and straightforward to set up
Although manageable, the user interface is a little bit slow and could be improved. There are two user interface options available, namely the basic and the advanced. The basic UI is not very good and doesn't have a lot of features, although it is fast. The advanced UI allows me to do whatever I want, but this is where the issue of speed exists. At one of our sites, the CPU utilization was very high, and for no reason. Technical support needs to be more responsive to requests.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The tool's robust features allow for the customization of policies, objects, and firewall settings."
"The interface is user-friendly."
"It is very easy to use."
"Sophos Cyberoam UTM is used for perimeter security, web filtering, intrusion prevention and as a VPN."
"The dashboard is very good-looking and offers maximum features. If a customer's website has a problem, we can guide them over the phone because they can easily find the specific option on the dashboard. That's why we suggest buying Sophos."
"Having a firewall solution with a data quota is very important when the bandwidth is limited, which really distinguishes it from other products."
"Bandwidth Management and aggregation. It is valuable for combining two ISPs. Switching to a secondary/redundant ISP is thus seamless, in the event that the primary ISP goes down. The Bandwidth Management is also valuable for limiting heavy downloaders that may impact negatively on the experience of other users."
"The VPN is the most usable feature."
"The solution can scale well."
"The most valuable features of the solution stem from web filtering, malware protection, and antivirus."
"This is a capable appliance and the standard features work well for us."
 

Cons

"Sophos VPN connectivity could be improved, as it can be lengthy, and users take longer to connect"
"The Traffic Discovery feature should allow administrators to disconnect unnecessary live connections."
"We have had some issues with technical support, which is an area that needs improvement."
"The reports need to be more detailed and granular."
"The data support response time should be improved."
"I face issues when connecting to the VPN since it requires an authenticator."
"I would like to see real-time alerts on traffic insights."
"The configuration requires an expert to be set up, so it could be made simpler."
"Sometimes it reboots when you least expect it, and that's the main issue."
"Although manageable, the user interface is a little bit slow and could be improved."
"The product has some scalability and data management issues where improvements are required."
 

Pricing and Cost Advice

"There are many options for payment of the subscription license. You purchase a subscription every one, two, or three years. You can also have monthly subscriptions but we typically offer subscriptions for three years because from the financial perspective it is better to have a three-year subscription."
"This is a cost-effective solution compared to other vendors, such as Cisco."
"I had an issue when I was trying to stop a user from using too much bandwidth while I was using Azure, I was not able to stop them."
"It is not cheap."
"We just use the standard package."
"It is worth the value."
"We pay for licensing the solution. It's my understanding that it is not overly expensive. It may be somewhere around $2,000 for a license."
"It is very reasonably priced as compared to other solutions in the market."
"This gateway is pretty cheap."
"The price of Zyxel Unified Security Gateway is good compared to other similar products in the market."
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Top Industries

By visitors reading reviews
Computer Software Company
32%
Financial Services Firm
13%
Media Company
11%
Real Estate/Law Firm
10%
Computer Software Company
18%
Comms Service Provider
18%
Retailer
6%
Real Estate/Law Firm
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Sophos Cyberoam UTM?
The solution works perfectly without any users.
What is your experience regarding pricing and costs for Sophos Cyberoam UTM?
The features and the overall package provided by Sophos are satisfactory in terms of sizing and pricing, which influenced our decision to continue using it.
What needs improvement with Sophos Cyberoam UTM?
I face issues when connecting to the VPN since it requires an authenticator. It would be beneficial if phone calls or SMS for two-factor authentication were available. Furthermore, during emergency...
What do you like most about Zyxel Unified Security Gateway?
The most valuable features of the solution stem from web filtering, malware protection, and antivirus.
What is your experience regarding pricing and costs for Zyxel Unified Security Gateway?
The price of Zyxel Unified Security Gateway is good compared to other similar products in the market.
What needs improvement with Zyxel Unified Security Gateway?
If you have very secure data, Zyxel Unified Security Gateway will not be very useful. My company doesn't have to deal with secured data right now, so the tool is enough for us currently. The produc...
 

Overview

 

Sample Customers

Gulf Corporation for Technology, Maridive & Oil Services, Fidelity Bank, Petra University, Capital FM Kenya, Safari Park Hotel and Casino, Mayfair Casino, Pacific International Lines, Mozambique Ministry of Education, University of Namibia, Royal Hospital for Neuro-disability, University of Hawai, New Delhi Municipal Council
Information Not Available
Find out what your peers are saying about Sophos Cyberoam UTM vs. Zyxel Unified Security Gateway and other solutions. Updated: April 2025.
850,028 professionals have used our research since 2012.