We performed a comparison between SolarWinds Server and Application Monitor and Splunk ITSI (IT Service Intelligence) based on real PeerSpot user reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Comparison Results: Splunk ITSI is highly preferred over SolarWinds Server and Application Monitor for its ease of integration with DLP, automated dashboarding and reporting, and observability. SolarWinds does have useful features like in-depth monitoring and infrastructure dependency mapping, but lacks code-level monitoring and software-defined network monitoring capabilities. Splunk ITSI is slightly pricier, but has a positive ROI for organizations by reducing costs for data reports.
"AppInsight. Provides a simple way to get very in-depth monitoring configured for our most popular applications. Exchange, SQL, and SharePoint."
"It is simple to implement and can provide fairly decent Windows-based monitoring, beyond simple SNMP. It is great for monitoring newbies and smaller shops."
"SSL Certificate Monitoring and Expiry Alerting"
"There are many valuable features, including the network configuration manager, and the network performance manager."
"Hardware health: It allows for proactive monitoring of the hardware health and is a game changer."
"Management Console - Managing service to each server enrolled in the Solarwinds is much easier. Using a web base console, you can control your service much convenient way. There is no need to login remotely. It save a lot of time and effort."
"The features like trends, capacity planning, recommendations, and diagnostics are the main items I focus on for added value."
"The product integrates with Remedy."
"It's scalable and expands well."
"The most valuable aspect lies in its utilization of predictive analytics to anticipate and prevent incidents within a window of twenty to thirty minutes."
"The most valuable feature is the Glass Tables. It gives you a nice, good overview of your KPIs. It's really slick and clean."
"We save substantial time on monitoring tasks because we don't have to search for what we need. Everything is packed, so you can drill down to the end values by just doing the kit. We don't spend a lot of time on this. Splunk ITSI is easy to use and not time-consuming."
"Splunk Episodes are valuable because it correlates and aggregates all the information, and you do not have one million events to look at and triage, so it is quite convenient."
"The solution has been stable."
"In my opinion, Splunk IT Service Intelligence (ITSI) is better than QRadar. With the help of Splunk, we can get results."
"The modeling required to setup ITSI has been very helpful in providing us a better understanding and a logical view of our services. The modeling is flexible and can be as granular or high level as our needs dictate."
"The major concern in the product revolves around application performance monitoring since end-to-end application monitoring is not possible with the tool."
"It needs time-based functions for monitoring. Some things need to be polled on a specific schedule or only during a specific window."
"Reporting is the only thing with which we currently have challenges. They have this in two ways. There is the report writer, which is the backend, and we also have web reports, which are on the console. So, they have removed the report writer for the backend reports, and we are making use of the web console, but most of the users are not finding it very interesting to use the frontend reports. I would like them to bring back the report writer. That's the key area within it to improve on the reporting. If they can bring back the report writer, then most users will actually be comfortable. I have some customers who are trying to export their report to an Excel format, but it is not possible because they said any report that has been done from the web console cannot be exported to Excel, but most of the customers need to export their reports to Excel. That's one area they need to work on."
"SAM AppInsight for SQL: The ability to ignore fragmentation of specific indexes."
"The product does not explain why a problem occurred."
"I think they need to make reporting easier and more simple & dynamic."
"When you implement SolarWinds on a larger scale my customers complain about the speed."
"I would like to see support for non-Windows or non-Microsoft domains, especially Apache and other non-Windows servers."
"We'd like them to show more inputs on the dashboard."
"If the product had some prebuilt machine learning features, it would add value to our use cases."
"We have problems doing upgrades and operating alternate new versions."
"The license cost is expensive."
"The dashboard queries should be improved. More queries should be suggested in order to produce better dashboards."
"Predictive analytics, in terms of preventing incidents before they occur, still needs time to mature."
"Splunk ITSI lacks out-of-the-box solutions for enterprise users."
"We also faced challenges relating to UI development."
More SolarWinds Server and Application Monitor Pricing and Cost Advice →
More Splunk ITSI (IT Service Intelligence) Pricing and Cost Advice →
SolarWinds Server and Application Monitor is ranked 18th in Application Performance Monitoring (APM) and Observability with 38 reviews while Splunk ITSI (IT Service Intelligence) is ranked 12th in Application Performance Monitoring (APM) and Observability with 28 reviews. SolarWinds Server and Application Monitor is rated 8.0, while Splunk ITSI (IT Service Intelligence) is rated 8.2. The top reviewer of SolarWinds Server and Application Monitor writes "We use this product for base and application monitoring. ". On the other hand, the top reviewer of Splunk ITSI (IT Service Intelligence) writes "Provides great end-to-end visibility into our network environment and helped us reduce alert noise". SolarWinds Server and Application Monitor is most compared with Azure Monitor, Dynatrace, AppDynamics, Prometheus and Nagios XI, whereas Splunk ITSI (IT Service Intelligence) is most compared with ServiceNow IT Operations Management, Grafana, Dynatrace, BMC TrueSight Operations Management and Splunk APM. See our SolarWinds Server and Application Monitor vs. Splunk ITSI (IT Service Intelligence) report.
See our list of best Application Performance Monitoring (APM) and Observability vendors.
We monitor all Application Performance Monitoring (APM) and Observability reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
