We performed a comparison between SolarWinds AppOptics and SolarWinds NPM based on real PeerSpot user reviews.
Find out in this report how the two IT Infrastructure Monitoring solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Technical support is always live and they're supportive."
"The sum solution, NTA, and DPA."
"The product has a great dashboard."
"The reporting of the solution is very good."
"I have found the most valuable feature is application performance management."
"Some of the most valuable features of SolarWinds are the topology discovery and network performance analysis."
"Technical support has always been great. They are very responsive. We've been satisfied with their level of support."
"It is scalable."
"The most valuable features are language support and technical support."
"The most valuable feature of this solution is the monitoring capabilities."
"All the features are very good. The monitoring of the equipment, the configuration manager, and the IP address monitoring are great."
"We had some interfaces where the SFP Ports were having some problems after a while. We found which of the SFP Ports was having the error and changed it, so the bandwidth become okay."
"Being able to easily, and quickly obtain disc space statistics from servers and determine how much was free or used on various volumes."
"It covers everything from end to end, from the standpoint of endpoint machines and the routers and switches. The switch port also comes there."
"In terms of the technology, I think they need to put some more advanced troubleshooting into SolarWinds, in terms of AI capabilities. That's the next generation, especially in the cases of APIs which have already adopted AI capabilities into their products."
"The integration with Unix services should be a bit more straightforward."
"The solution should be more user-friendly."
"I would like to see more integration with other tools that are available on the market."
"The implementation needs improvement. It needs to get modernized with the newer cloud scenario in both public and private deployment models."
"AppOptics would benefit from having a much more centralized view."
"Technical support can be slow to respond."
"An area for improvement in SolarWinds NPM is the short retention period. Currently, it's just for seven days of data, which is very low, making it hard for my organization to keep that data. SolarWinds recommended a seven-day retention period, but my organization needs a fourteen-day data retention period. Hence, I'd like an increase in the retention period or the database limit in SolarWinds NPM because you can't go back to the data for any investigation if seven days have passed. Another area for improvement in SolarWinds NPM is the database, which needs to be a bit more mature. I want a modified database in the next release of SolarWinds NPM. I'd also like more options added to groups because, currently, it's very limited."
"The solution's network discovery and node addition processes need more work."
"Robustness of network element mapping tool could be better"
"The solution does not offer much customization so is somewhat inflexible."
"The tool can only monitor up to 1000 instances in a single SolarWinds console. Customers may have over 1000 instances. Hence, it needs to support a minimum of 1500 instances. It should also improve support."
"The reporting is good, but I want it to be a little easier when creating custom reports. The reports are all on the website now, but it takes some know how to get some to display the way you would like."
"A feature I would ask for is for them to have this solution available for Linux systems instead of Windows."
SolarWinds AppOptics is ranked 50th in IT Infrastructure Monitoring with 9 reviews while SolarWinds NPM is ranked 4th in IT Infrastructure Monitoring with 147 reviews. SolarWinds AppOptics is rated 7.8, while SolarWinds NPM is rated 8.2. The top reviewer of SolarWinds AppOptics writes "Unique features allow consolidating and combing metrics into a single dashboard, but don't monitor mobile solutions". On the other hand, the top reviewer of SolarWinds NPM writes "High-level, comprehensive, and proactive monitoring in a user-friendly interface". SolarWinds AppOptics is most compared with Dynatrace, SolarWinds Server and Application Monitor, Zabbix, Datadog and New Relic, whereas SolarWinds NPM is most compared with Zabbix, PRTG Network Monitor, ManageEngine OpManager, ThousandEyes and Entuity. See our SolarWinds AppOptics vs. SolarWinds NPM report.
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